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All Journal Jurnal Ilmiah Peuradeun JURNAL PENDIDIKAN TAMBUSAI Jurnal Pemerintahan dan Politik Al-Madaris Jurnal Pendidikan dan Studi Keislaman Jurnal Ilmu Sosial dan Ilmu Politik Malikussaleh (JSPM) Jurnal Transparansi Publik (JTP) Jurnal Cakrawala Ilmiah International Journal of Public Administration Studies Jurnal Pengabdian Masyarakat Jurnal Solusi Masyarakat Dikara Jurnal Sosiologi USK (Media Pemikiran & Aplikasi)
Hasyem, Muhammad
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Religion Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Jurnal Cakrawala Ilmiah

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SERVICE INNOVATION THROUGH THE COMPLETELY ORDERLY POPULATION ADMINISTRATION PROGRAM (TERSIPU) AT THE POPULATION AND CIVIL REGISTRATION SERVICE OF ACEH TAMIANG REGENCY Amani, Tengku Naila; Aisyah, Ti; Maryam, Maryam; Arinanda, Arinanda; Hasyem, Muhammad
Jurnal Cakrawala Ilmiah Vol. 4 No. 1: September 2024
Publisher : Bajang Institute

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Abstract

Population services are one of the public services needed by the community. Problems complained about by the community prompted the Department of Population and Civil Registration of Aceh Tamiang Regency to make a new breakthrough in the form of an innovation aimed at facilitating the community in receiving services. This innovation is the TERSIPU (Orderly Complete Population Administration) program. The purpose of this study is to determine whether the TERSIPU program has been maximally implemented and the obstacles to the TERSIPU program at the Department of Population and Civil Registration of Aceh Tamiang Regency. The method used is an inductive qualitative method. This study uses Rogers' innovation attributes, namely: 1) Relative Advantage, 2) Compatibility, and 3) Complexity. Data collection techniques are through observation, interviews, and documentation. The results of the study indicate that the TERSIPU program has been implemented since 2020. The results obtained on the Relative Advantage aspect show that the benefits obtained are a proactive approach, quick document processing, and immediate issuance. In the Compatibility aspect, the TERSIPU program is in accordance with the problems and needs of the community in Aceh Tamiang Regency. In the Complexity aspect, network constraints in several remote areas hinder service delivery. The obstacles faced by the TERSIPU program are the budget, which only comes from the Regional Revenue and Expenditure Budget (APBD) and is very limited, as well as the lack of community participation in the TERSIPU program. The optimization of the well-run service is expected to continue to operate well in the future.
Co-Authors Abdullah Abdullah Aklima, Nur Alfiady, Teuku Amani, Tengku Naila Arinanda, Arinanda Darmawan, Tonnyro Putra Dewi, Risna Endang Larasati Ferizaldi Ferizaldi Ferizaldi Hamidi, Muslem Hardi Warsono Maryam Maryam Maryam Maryam MUHAMMAD ALI Muklir Muklir, Muklir Murniati . Mursalin, M N. Nazaruddin Nur Hafni Priyanti, Helen Ratri Candrasari, Ratri Sri Suwitri Sukmawati, Cut Surbakti, Alpisa Karbina Br Syamsuddin Syamsuddin Syamsuddin Ti Aisyah