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All Journal Jurnal Pengabdian Masyarakat AbdiMas Jurnal Pelayanan dan Pengabdian Masyarakat (Pamas) Jurnal Ners An-Nadaa: Jurnal Kesehatan Masyarakat Journal of Nursing and Public Health (JNPH) Jurnal Kesehatan Tambusai Health Publica : Jurnal Kesehatan Masyarakat International Journal of Community Service Golden Ratio of Data in Summary Jurnal Ilmiah Multidisiplin Indonesia Jurnal Kesehatan dan Kedokteran GEMBIRA (Pengabdian Kepada Masyarakat) J-CEKI Journal Abdimas Paspama Service
Nurmawaty, Dwi
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Perception of Price, Accessibility, and Service Perception on Patient Return Visit Interest: Empirical Study from Outpatient Services at Halo Bayi Clinic Limbo, Depok, Indonesia Putri, Zaskia Respatiningtyas; Nurmawaty, Dwi; Febriyanty, Deasy; Silviana, Intan
Golden Ratio of Data in Summary Vol. 5 No. 2 (2025): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grdis.v5i2.1154

Abstract

Revisit interest refers to visitors' intention to return to a place within a specific period and their willingness to revisit the location frequently. A preliminary study conducted on 10 respondents found that 30% of patients had a revisit interest, while 70% were not interested. This study aims to identify the factors associated with revisit interest in outpatient healthcare services at the Halo Bayi Clinic, Limo branch, Depok, in 2024. The study employs a cross-sectional method with a sample size of 100 respondents at the Halo Bayi Clinic, Limo branch. The sampling technique used is purposive sampling, and data analysis includes univariate and bivariate analysis using the chi-square test. The study was conducted from October 2024 to January 2025. The univariate results show that the highest proportion of respondents interested in revisiting was 58 respondents (58%), those who perceived the price as affordable were 62 respondents (62%), those who found the clinic easily accessible were 53 respondents (53%), and those with a positive perception of healthcare providers were 63 respondents (63%). The bivariate analysis results indicate no significant relationship between price perception and revisit interest p-value 0.0139, PR=0.734 and 95% CI = 0.501 - 1.076, and no significant relationship between accessibility and revisit interest p-value 0.053. (PR=0.689 dan 95% CI = 0.482 - 0.984), no significant relationship between perception of healthcare providers and revisit interest, p-value 0.037 (PR=0.649 and 95% CI = 0.431 - 0.976). This can positively impact patient satisfaction, service quality, and efforts to improve public health. Additionally, a high revisit also contributes to increasing patient trust in healthcare facilities, which ultimately supports the effectiveness of health programs and the optimization of outpatient services.
Determinan Pemanfaatan Vaksinasi Influenza Pada Calon Jamaah Haji Di Fasilitas Kesehatan Abdul Karim Medika Center Kota Bekasi Handayani, Susana Aka Sri; Sangadji, Namira Wadjir; Nurmawaty, Dwi; Wekadigunawan, Cri Sajjana Prajna
Jurnal Ners Vol. 9 No. 4 (2025): OKTOBER 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i4.49524

Abstract

Hajj pilgrimage as the world's largest mass gathering poses high risk of infectious disease transmission, particularly influenza. Influenza vaccination is an important prevention measure but coverage remains low among Indonesian hajj pilgrims. This study aims to analyze factors influencing influenza vaccine utilization among hajj pilgrims at Abdul Karim Medika Center Clinic, Bekasi City. This cross-sectional study involved 93 hajj pilgrims selected through purposive sampling. Data were collected using structured questionnaires and medical records. Data analysis used Chi-square test with significance level p<0.05. Results showed 69.9% respondents did not utilize influenza vaccine. Significant associations were found between knowledge (p=0.000; PR=1.645), attitude (p=0.000; PR=0.378), perception (p=0.000; PR=9.280), and family support (p=0.000; PR=0.378) with vaccine utilization. Respondents with low knowledge had 1.645 times higher risk of not getting vaccinated. In conclusion, knowledge, attitude, perception, and family support significantly influence influenza vaccine utilization. Comprehensive health education and promotion efforts are needed to improve influenza vaccination coverage among hajj pilgrims. Keywords: influenza vaccine, hajj pilgrims, knowledge, attitude, perception
Implementation of the AIDA Model in Marketing Communication Strategy for Executive Outpatient Services at a Private Hospital in Karawang Triwahyuni, Nurul Hikmat; Nurmawaty, Dwi
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 8 (2025): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID) 2025
Publisher : Sean Institute

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Abstract

This study analyzes the implementation of marketing communication strategies based on the AIDA model (Attention, Interest, Desire, Action) to increase patient visits to Executive Outpatient Services at Hermina Karawang Hospital in 2025. The research was driven by a 49% decline in executive outpatient visits compared to the previous year. A descriptive qualitative method with a case study approach was employed. Data were collected through in-depth interviews, observations, and document reviews, and validated using source and method triangulation. Informants included marketing staff, hospital management, and patients who had used the services. The findings indicate that at the Attention stage, social media promotions (Instagram, TikTok) and leaflets successfully attracted attention, although public understanding of service benefits remained limited. At the Interest stage, interest was fostered through comfortable facilities and fast-track services, but educational efforts were inadequate. The Desire stage showed that personalized services and exclusive facilities stimulated desire, yet cost perceptions acted as a barrier. At the Action stage, some patients utilized and recommended the service, but conversion from interest to action was suboptimal due to limited information and the absence of loyalty programs. The study concludes that applying the AIDA model enhances awareness and interest but requires stronger efforts in patient education, cost transparency, and retention strategies. It is recommended that Hermina Karawang Hospital develop educational content, testimonial-driven digital campaigns, and loyalty programs to ensure sustainable utilization of executive outpatient services.
Edukasi Kesehatan Pentingnya Dukungan Keluarga dan Masyarakat Serta Keberadaan PMO (Pengawas Minum Obat) Terhadap Pasien Tuberkulosis Handayani, Rini; Muda, Cut Alia Keumala; Nurmawaty, Dwi; Ramadhania, Ramadhania; Tolego, James Arnold; Rahma, Fani Dwi; Damayanti, Hazfrina; Lutfiyah8, Evi
Jurnal Pelayanan dan Pengabdian Masyarakat (Pamas) Vol 9, No 4 (2025): Jurnal Pelayanan dan Pengabdian Masyarakat (PAMAS)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM Universitas Respati Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/pamas.v9i4.5627

Abstract

Tuberculosis (TB) patients need at least 6 months of uninterrupted medication to be cured of TB. During this time, patients may experience forgetfulness, laziness, and boredom. Therefore, it is necessary to have the support of the family, community and the participation of Drug Drinking Supervisors (PMOs) in the success of TB patients' drug-taking efforts. Based on preliminary studies, it is also known that patients feel less support from family and community and the role of PMOs is not working well. The purpose of this activity is to increase awareness and knowledge of health cadres regarding the importance of family and community support and the existence of PMOs for TB patients. This activity was carried out in the form of counseling and provision and practice of filling out the PMO pocket book. The participants of this activity were 22 health cadres in the working area of the Tamansari District Health Center. The results of this activity are an increase in the percentage of correct answers from participants related to the material presented (range of percentage increase 22.7%-44.4%), participants can understand and fill in the PMO pocket book correctly, and there is feedback related to the PMO pocket book which is well received by cadres by suggesting changes in the font of the writing in the book to be larger. So, community service activities in the form of counseling and introduction of PMO pocketbooks can increase awareness and knowledge of health cadres regarding the importance of family, community and PMO support.
EDUKASI PERILAKU HIDUP BERSIH DAN SEHAT (PHBS) DAN PRAKTIK CUCI TANGAN PAKAI SABUN (CTPS) PADA SISWA SD Handayani, Rini; Alia Keumala Muda, Cut; Nurmawaty, Dwi; Rendi Anggara, Taufik
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 1 No 04 (2023): AGUSTUS 2023
Publisher : Media Inovasi Pendidikan dan Publikasi

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Abstract

Elementary student is one of age group that having high risk to infected. One of preventive action to it is doing clean and healthy behavior and washing hand with soap in school. The aims these activities was to increase student knowledge about doing clean and healthy behavior and washing hand with soap in school. These activities were done in education with lecture and demonstration. The result of these activities is there is score different before and after students had education. It is be recommended to do these activities routinely to student.
Education on Efforts to Maintain Teenagers' Mental Health Due to Academic Burden and Social Pressure at SMAN 6 Tangerang Regency Nurmawaty, Dwi; Dwiyogo, Santos Winarso
Abdimas Paspama Vol. 3 No. 02 (2025): Abdimas Paspama, 2025, June 2025
Publisher : Abdimas Paspama

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Abstract

The adolescent stage is a stage where a person gets a burden in the form of new responsibilities and demands from the surrounding environment. Some experts state that adolescents are very vulnerable to experiencing mental or psychological problems. Adolescents who are also students often experience stress due to social pressure and demands in the school environment. A survey conducted by the Indonesia-National Adolescent Mental Health Survey (I-NAMHS) in 2022, stated that there were around 15.5 million or 34.8% of adolescents in Indonesia who experienced mental health problems. This counseling was conducted to minimize academic stress in adolescents by creating healthy competition in the school environment, by presenting an understanding of what mental health is, its impact, and efforts that can be made to maintain adolescent mental health. This counseling was conducted using lecture and question and answer methods involving 35 students of SMAN 6 Tangerang Regency. Knowledge measurement or evaluation was carried out using pre-test and post-test questions for students. The results of the pre-test and post-test questions done by students can be an indicator that the counseling activities carried out are quite effective because there is an increase in knowledge in students related to the definition of mental health and efforts that can be made to maintain mental health. After this counseling, it is expected that no student of SMAN 6 Tangerang Regency will experience mental health problems.
Health Education on Clean and Healthy Living Behavior through Proper Handwashing among Elementary School Students at SD Negeri Serdang Kulon 1 Nurmawaty, Dwi; Muniroh, Muniroh; Indrawan, Budi; Azahra, Gadiza; Putri, Marsha Navita
Abdimas Paspama Vol. 4 No. 01 (2025): Abdimas Paspama, 2025
Publisher : Abdimas Paspama

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Abstract

Proper handwashing is a crucial component of clean and healthy living behavior, especially for school-age children who are highly vulnerable to various diseases due to their daily interactions in the school environment. This community service activity aimed to educate elementary school students on the importance of hand hygiene and to teach them the correct handwashing techniques using both soap and hand sanitizer. The method involved direct counseling sessions, visual aids through leaflets and posters, and interactive demonstrations. The evaluation included pre- and post-activity questionnaires and practical demonstrations. Although there was a positive change in students’ knowledge, the outcome did not fully meet the expected target. Several challenges, such as limited time, classroom distractions, and the complexity of the questionnaire for young learners, hindered optimal results. Nonetheless, the activity succeeded in raising awareness about proper hand hygiene and laid the groundwork for future improvements in health education among young students
Perbedaan Pengetahuan Remaja Tentang Rokok Sebelum Dan Sesudah Diberikan Pendidikan Kesehatan Melalui Metode Ceramah Dan Media Leaflet Di SMP Negeri 19 Kota Bekasi Nurmawaty, Dwi; Setiawati, Popong
Health Publica Vol 6, No 02 (2025): Health Publica Jurnal Kesehatan Masyarakat
Publisher : Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/hp.v6i02.10249

Abstract

 Perilaku merokok merupakan salah satu faktor risiko yang berdampak negatif terhadap kesehatan dan seringkali dimulai pada usia remaja. Angka perokok aktif di kalangan remaja mengalami peningkatan setiap tahunnya. Berdasarkan hasil Survei Kesehatan Indonesia (SKI) tahun 2023, jumlah perokok aktif di kalangan remaja usia 10 – 18 tahun mencapai 7,4% dari 70 juta perokok aktif di Indonesia. Pengetahuan tentang rokok dan bahayanya menjadi salah satu faktor penting yang dapat memengaruhi sikap dan perilaku merokok. Penelitian ini bertujuan untuk mengetahui perbedaan tingkat pengetahuan tentang rokok di kalangan remaja. Jenis penelitian ini adalah kuantitatif dengan penelitian eksperimen one group pre-post test design. Populasi pada penelitian ini adalah seluruh siswa kelas IX.7 di SMP Negeri 19 Kota Bekasi yang berjumlah 35 siswa. Jumlah sampel adalah keseluruhan populasi. Instrumen pengumpulan data berupa kuesioner terstruktur yang telah diuji validitas dan realibilitasnya. Analisis data dilakukan dengan menggunakan uji Wilcoxon Signed Rank Test. Hasil penelitian menunjukkan tidak ada perbedaan yang signifikan antara pengetahuan remaja tentang rokok dan bahayanya sebelum dan sesudah diberikan pendidikan kesehatan dengan metode ceramah dan media leaflet dengan p-value > 0.05. Hasil temuan dari penelitian ini menunjukkan bahwa pengetahuan tentang rokok dan bahayanya sudah cukup baik, oleh karena itu perlu dilakukan intervensi yang berfokus pada perubahan perilaku dan lingkungan serta peningkatan dukungan sosial melalui berbagai program yang melibatkan orang-orang terdekat dan orang tua.   
Perceptions of Stress Levels Among Mothers in Pasir Angin Village, Megamendung Subdistrict, Bogor, Based on the Perceived Stress Scale (PSS-10) Nurmawaty, Dwi; Mahadewi, Erlina Puspitaloka; Larasati, Ayu; Sutinah, Nina
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 4 No. 12 (2025): Jim-id, December 2025
Publisher : Sean Institute

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Abstract

Stress is a negative reaction that arises when an individual experiences excessive pressure resulting from demands, difficulties, or situations that exceed their ability to cope. This study aims to describe the level of stress among women who serve as Posyandu cadres in Pasir Angin Village, Megamendung District, Bogor. This research uses a quantitative approach with univariate analysis. The population consists of all Posyandu cadres in Pasir Angin Village, totaling 31 individuals, and the entire population was used as the sample. Data collection was conducted using the Perceived Stress Scale (PSS-10). The results show that most Posyandu cadres experience moderate stress, with 23 respondents (74.2%), followed by mild stress experienced by 6 respondents (19.4%), and severe stress by 2 respondents (6.5%). These findings indicate that the majority of respondents experience stress at a moderate level, reflecting psychological pressure that is still manageable but requires attention to prevent progression to severe stress. Psychological support and capacity building through stress management training, more equitable task distribution, and routine monitoring of the cadres’ psychological
Co-Authors Alia Keumala Muda, Cut Ayu Larasati Azahra, Gadiza BUDI INDRAWAN Damayanti, Hazfrina Dwiyogo, Santos Winarso Fachmi Tamzil Febriyanty, Deasy Fresitinawati, Senintyas Handayani, Susana Aka Sri Heryana, Ade Intan Silviana Irdanuraprida Idris Irfandi, Ahmad Khiko Mona Hapsari, Ryan Khoirunnisa, Giri Arum Lutfiyah8, Evi Mahadewi, Erlina Puspitaloka Mohamad Reza Hilmy Muda, Cut Alia Keumala Muniroh, Muniroh Muslimah, Annisaa Nuur Nabila, Anggun Nurhasanah, Imas Puspitaloka Mahadewi, Erlina Putri, Marsha Navita Putri, Zaskia Respatiningtyas Rahma, Fani Dwi Rahmawati, Mia Ramadhania, Ramadhania Rendi Anggara, Taufik Rini Handayani Rosdiana, Hafsha Sangadji, Namira Wadjir Setiawati, Popong Shorayasari, Susi Siahaan, Avris Romario Diparaja Silviana Mustikawati, Intan Suryari Purnama Sutinah, Nina Tolego, James Arnold Triwahyuni, Nurul Hikmat Veronika, Erna Vionalita, Gisely Wekadigunawan, Cri Sajjana Prajna