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Key Performance Indicator for Intrinsic Motivation in Micro, Small and Medium Enterprises (MSMEs) in Padang City Mulyadi, Olandari; Karlinda, Ai Elis; Sari, Desi Permata
Economics, Business, Accounting & Society Review Vol. 4 No. 3 (2025): Economics, Business, Accounting & Society Review
Publisher : International Ecsis Association

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55980/ebasr.v4i3.288

Abstract

This study addresses the gap between the conceptual frameworks of Key Performance Indicators (KPIs) and their practical implementation in Micro, Small, and Medium Enterprises (MSMEs). While KPIs are widely adopted in large corporations as strategic performance measurement tools, their application in MSMEs remains inconsistent and underexplored, particularly in relation to owners’ intrinsic motivation. This research analyzes how KPI implementation influences the intrinsic motivation of MSME owners in Padang City through a quantitative approach involving 100 respondents. The results showed that the simultaneous application of KPI had a significant effect on intrinsic motivation, as shown by the test value of F (15.961; Sig. 0.000). The value of the determination coefficient (R² = 0.459) indicates that 45.9% of the variation in intrinsic motivation is explained by five KPI methods: BSC, SMART, Benchmarking, Participatory Approach, and Data Analytics. However, the results of the partial test showed that only Data Analytics had a significant effect on intrinsic motivation, while the other methods had no effect. These findings confirm that MSME owners are more driven by the practical and evidence-based implementation of KPIs, especially through data analysis, rather than conceptual frameworks. The novelty of this research lies in the emphasis on data analytics-based KPIs as a determinant of intrinsic motivation of MSME owners. This research provides a theoretical contribution by expanding the MSME performance management literature as well as practical contributions in the form of recommendations for MSME owners in strengthening intrinsic motivation and ensuring the long-term sustainability of MSMEs.
Pengaruh Budaya Organisasi Dan Kompensasi Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Pt Wilmar Nabati Teluk Bayur Padang ., Fadli; Sari, Marta Widian; Karlinda, Ai Elis
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 3 (2026): Januari - Maret
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jebd.v3i3.4228

Abstract

This study aims to determine the influence of organizational culture and compensation on employee performance, with job satisfaction as an intervening variable at PT Wilmar Nabati Teluk Bayur Padang. This research employs a quantitative method with a causal approach. The population consists of all 80 employees of PT Wilmar Nabati Teluk Bayur Padang. Due to the relatively small population size, saturated sampling (census) was used, making the entire population the research sample. Data collection was conducted via questionnaires using a Likert scale. Data analysis was performed using Structural Equation Modelling (SEM) based on Partial Least Square (PLS) with SmartPLS 3.0 software. The results indicate significant findings: (1) Organizational culture has a positive and significant effect on job satisfaction; (2) Compensation has a positive and significant effect on job satisfaction; (3) Organizational culture has a positive but insignificant direct effect on employee performance; (4) Compensation has a positive but insignificant direct effect on employee performance; (5) Job satisfaction has a positive and significant effect on employee performance; (6) Organizational culture has a positive and significant effect on employee performance through job satisfaction; and (7) Compensation has a positive and significant effect on employee performance through job satisfaction. These findings confirm that a strong organizational culture and fair compensation are effective in improving employee performance primarily when they first create job satisfaction ..
Pengaruh Kedisiplinan Kerja Dan Imbalan Terhadap Peningkatan Produktivitas Kerja Karyawan Dengan Prestasi Kerja Sebagai Variabel Intervening Pada Pt Wilmar Nabati Teluk Bayur Padang Fika, Fausta; Sari, Marta Widian; Karlinda, Ai Elis
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 3 (2026): Januari - Maret
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jebd.v3i3.4241

Abstract

Abstract ditulis dalam bahasa Inggris dan bahasa Indonesia (kecuali artikel yang ditulis dalam bahasa Inggris) yang This study aims to determine and analyze the influence of work discipline and rewards on employee productivity, both directly and indirectly through work performance as an intervening variable at PT Wilmar Nabati Teluk Bayur Padang. Productivity is a vital element for the sustainability of the vegetable oil processing industry amidst global competition. This research employs a quantitative method with a causal design. The population of the study comprises all 80 employees of PT Wilmar Nabati Teluk Bayur Padang. The sampling technique used is saturated sampling (census), where the entire population serves as respondents. Data collection was conducted through questionnaires using a Likert scale. Data analysis was performed using Structural Equation Modelling (SEM) based on Partial Least Square (PLS) with SmartPLS 3.0 software. The results reveal dynamic findings: (1) Work discipline has a negative and insignificant effect on work performance; (2) Rewards have a positive and significant effect on work performance; (3) Work discipline has a positive and significant direct effect on employee productivity; (4) Rewards have a negative and insignificant direct effect on employee productivity; (5) Work performance has a positive and significant effect on employee productivity; (6) Work discipline does not have a significant effect on productivity through work performance; and (7) Rewards have a significant effect on productivity through work performance. These findings indicate that to improve productivity, discipline impacts the work process directly, whereas rewards must first be converted into performance to impact productivity .