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PENGARUH GAYA KEPEMIMPINAN DAN MOTIVASI KERJA KARYAWAN TERHADAP KINERJA KARYAWAN DI FRONT OFFICE DAN HOUSEKEEPING DEPARTMENT HOTEL SANTIKA DEPOK Sofiani
Journal of Tourism Destination and Attraction Vol 8 No 2 (2020): Journal of Tourism Destination and Attraction
Publisher : Fakultas Pariwisata Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/tourism.v8i2.1434

Abstract

Abstrac In the management of hotels that have 2 parts, namely the front of the house and the back of the house. The front of the house is a section that is held directly with hotel guests, for example: front office, housekeeping and food and beverage services. The back of the house is a section that does not interact directly with hotel guests, for example: marketing, kitchen, human resource management and accounting. The assessment of front office and housekeeping employees on work motivation is assessed from 5 dimensions, namely physiology plants (physical and biological needs), safety and security needs (security and safety needs), affiliation or acceptance needs (social needs), esteemor status needs (needs for appreciation or prestige) and self actualization (self-actualization needs). Obtained at the front office department the highest average value of 3.44 is in the dimensions of safety and security needs (the need for a sense of security and safety) and the lowest average value is 2.86 in the dimension of esteemor status needs (the need for award or prestige). This shows that the front office department for safety and security needs (needs of security and safety) has been well fulfilled by the company. Meanwhile, for esteemor status needs (the need for appreciation or prestige) the company or a leader in the department has not been sufficiently capable of giving awards or appreciation to employees who excel when able to complete work well and on time. As with the housekeeping department, it can be seen that the highest average value is 3.57, which is the dimension of self actulization (self actualization needs) and the lowest average value is 3.41, which is the dimension of esteemor status needs (need for appreciation or prestige). This shows that the housekeeping department for self-actulization (hotel self-actualization needs) can meet the self-actualization needs of the department's employees in the form of providing training to employees to improve their abilities and work skills so that employees can develop and get job promotions or promotions. Meanwhile, for esteemor status seed (the need for appreciation or prestige) the company or a leader in the department has not been sufficiently capable of giving awards or appreciation to employees who excel when able to complete work well and on time. Keyword: Leadership, Motivation and Performance
Efektivitas Penerapan CHSE ( Clean, Health, Safety & Environment ) Pada Hotel Katagori Bintang 3 (Tiga) di Kota Depok Sofiani; Vivian Octariana
EDUTOURISM Journal Of Tourism Research Vol. 3 No. 01 (2021): HOSPITALITY AND TOURISM
Publisher : Samarinda State Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53050/ejtr.v3i01.159

Abstract

The CHSE (Clean, Health, Safety & Environment) Certification Program or Hygiene, Health, Safety, and Environmental Sustainability is granting certificates to tourism businesses, other related businesses/facilities, community environments, and tourism destinations. CHSE certification serves as a guarantee to tourists and the public that the products and services provided have complied with the hygiene, health, safety, and environmental sustainability protocols. The average result of the total questionnaire variable CHSE (X) in 3-star category hotels in Depok is 72% which is classified in the good category. From all statement indicators, I can see that we find the lowest indicator in guests washing hands with soap/hand sanitised before and after entering the restaurant, this is because of the unavailability of a place to wash hands in the restaurant area. From all statement indicators, I can see that they find the highest indicator in the transportation party. Here, the driver/guest carries out the guidelines for parking the vehicle following existing instructions and rules with a result of 78%. From the results of simple linear regression analysis, I found that the CHSE variable X affected the decision to stay.
SOSIALISASI DAN EDUKASI MANFAAT DESTINASI WISATA BAGI MASYARAKAT AGROWISATA WINONG Yuniarti, Dini; Shofiyah, Indah; Solihin, Mohammad; Fajrida, Putri Dewi; Khotimah, Nazhaha Husnul; Sofiani
Prosiding Seminar Nasional Pengabdian Kepada Masyarakat Vol. 4 (2023): PROSIDING SEMINAR NASIONAL PENGABDIAN KEPADA MASYARAKAT - SNPPM2023
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Negeri Jakarta

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Abstract

Abstract The green economy has an important role to play in providing employment and investment opportunities, providing material and human resources and capabilities that result in poverty alleviation, and disparities between social classes as an imbalance conserving resources in a way that serves future generations to ensure their future. Padukuhan Ngembes Pengkok Village, Pathuk District, Gunung Kidul, Yogyakarta which has rainfed agricultural land conditions. This causes farmers to be unable to produce during the dry season. This condition causes problems for the community due to reduced income during the dry season. For this reason, it is necessary to make efforts to minimize risks due to natural conditions. One of them is with pioneering tourist destinations that are in accordance with local conditions, namely Winong Agro Tourism. The purpose of this service is to provide socialization and education to the public regarding the benefits of tourist destinations, to increase the motivation and enthusiasm of the residents. The method used is educational outreach to the people of Dusun Ngembes. The activity will be held on August 13, 2022. The induction will be carried out at the Winong Agrotourism orchard. The service participants are a community consisting of residents in the Ngembes Padukuhan. Based on the partners' responses, it can be concluded that there has been an increase in knowledge about agro-tourism, the usefulness of activities, an increase in understanding and understanding of the material, the motivation and enthusiasm of the participants. Abstrak Ekonomi hijau memiliki peran penting dalam menyediakan kesempatan kerja dan investasi, menyediakan materi dan sumber daya manusia dan kemampuan yang menghasilkan penghapusan kemiskinan, dan perbedaan antara kelas sosial sebagai imbalan melestarikan sumber daya dengan cara melayani generasi mendatang untuk memastikan masa depan mereka. Padukuhan Ngembes Desa Pengkok, Kecamatan Pathuk, Gunung Kidul, Yogyakarta yang memiliki kondisi lahan tanah pertanian tadah hujan. Hal ini menyebabkan para petani tidak bisa berproduksi pada saat musim kemarau. Kondisi ini menyebabkan masalah kepada masyarakat karena berkurangnya pendapatan saat musim kemarau. Untuk itu perlu dilakukan upaya-upaya untuk meminimalkan risiko akibat kondisi alam. Salah satunya dengan merintis destinasi wisata yang sesuai dengan kondisi local, yaitu Agro Wisata Winong. Tujuan pengabdian ini untuk memberikan sosialisasi dan edukasi kepada masyarakat mengenai manfaat destinasi wisata, untuk meningkatan motivasi dan antusiasme warga. Metoda yang digunakan adalah sosialisasi edukasi kepada masyarakat Dusun Ngembes. Pelaksanaan kegiatan pada tanggal 13 Agustus 2022. Pelaksanaan pengandian dilakukan di kebun buah Agrowisata Winong Peserta pengabdian merupakan masyarakat yang terdiri dari warga yang ada di Padukuhan Ngembes. Berdasarkan respon dari mitra dapat disimpulkan bahwa terjadi peningkatan pengetahuan tentang agrowisata, kebermanfaatan kegiatan, peningkatan pemahaman, dan pemahaman materi, motivasi dan antusiasme peserta.
Evaluation Analysis of Environmentally Based Sustainable Management at Dago Dreampark Bandung Gani, Davin; Sofiani
Media Wisata Vol. 22 No. 2 (2024): Media Wisata
Publisher : Sekolah Tinggi Pariwisata AMPTA Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36276/mws.v22i2.728

Abstract

This research aims to analyze the environmental management of destinations carried out at Dago Dreampark so that tourist destinations remain maintained and protected. Evaluation of sustainable management carried out regularly is needed so that factors can always be monitored that can cause a decline in the natural environment and natural resources owned by tourist destinations, along with planning & monitoring efforts made to overcome these factors. The method that will be used in this research is a descriptive qualitative method. Data collection will be carried out using the tourist destination photo/video documentation method, direct observation of the sustainable development of the Dago Dreampark Bandung, and using the direct interview method with the Tourism Destination Management. The results of this research reveal the applications used by Dago Dreampark in managing destinations sustainably, starting from waste management, air and water management, and also managing nature conservation at Dago Dreampark. This research provides knowledge about the effectiveness of sustainable management applied to tourist destinations.
PERAN ADMINISTRASI KURIKULUM DALAM PENDIDIKAN NASIONAL Pratiwi, Vinni Dini; Purwanti, Desi; Asty, Dwilia; Syahputra, Irfan; Sofiani; Rahman, Abdul; Lumbantoruan, Sorta
Aptana: Jurnal Ilmu & humaniora Vol 1 No 1 (2025): Aptana: Jurnal Ilmu & Humaniora Vol. 01 No. 01 2025 Edisi Juli
Publisher : CV MEDAN TEKNO SOLUSI

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Abstract

Penelitian ini bertujuan untuk menganalisis tentang administrasi kurikulum dalam pendidikan nasional. Administrasi kurikulum dalam pendidikan memainkan peran yang sangat penting dalam menciptakan lingkungan belajar yang efektif dan efisien. Kurikulum bukan hanya sekadar rancangan pembelajaran, tetapi juga mencakup pengelolaan sumber daya, penilaian, serta evaluasi terhadap implementasi pembelajaran di berbagai jenjang pendidikan. Penelitian ini bertujuan untuk mengkaji peran administrasi kurikulum dalam memastikan keselarasan antara tujuan pendidikan, materi pembelajaran, serta metode pengajaran yang diterapkan. Metode yang digunakan dalam penelitian ini adalah studi literatur dan analisis dokumen yang relevan dengan topik administrasi kurikulum. Hasil penelitian menunjukkan bahwa administrasi kurikulum yang baik memerlukan koordinasi yang efektif antar stakeholder pendidikan, seperti pemerintah, sekolah, dan masyarakat, serta adanya pengawasan yang berkelanjutan terhadap implementasi kurikulum. Oleh karena itu, penting untuk meningkatkan kapasitas administrasi kurikulum guna mendukung tercapainya tujuan pendidikan yang berkualitas
Developing Smart Phone-Based Learning Application on Descriptive Text for Junior High School Students Sofiani; Afrianto; Jismulatif
Proceeding International Conference on Education Volume 03, Agustus Tahun 2025: International Conference on Education
Publisher : Faculty of Tarbiyah, Institut Agama Islam Negeri (IAIN) Kediri, Indonesia

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Abstract

The following aims guided the conduct of this study: Developing Smartphone-based Learning application based on animal descriptions. Understanding the viability of a smartphone-based learning application focused on descriptive writings about animals. In this study, the researcher used the Research and Development (R&D) approach with the ADDIE development stages (analysis, design, development, implementation, and evaluation), especially the analysis, design, development, implementation, and evaluation phases, but research was only conducted until the development stage. Material and media professionals carried out media validation. The Articulate Storyline 3 application was used to develop Android application-based learning media based on descriptive text about animals. The material expert's validation results obtained an average rating of 4.77 in the area of "Very Feasible." The media expert's assessment got an average rating of 4.73 in the "Very Feasible" category.
PELATIHAN HOSPITALITY DAN PARIWISATA DI KAMPUNG KOSONG Sofiani; Rendy Sarudin; Andari Tirtadijaja
Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Vol 5 No 2 (2024): Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/abdilaksana.v5i2.40444

Abstract

Pariwisata merupakan salah satu bidang ilmu pengetahuan yang saat ini sedang dikembangkan, dan tumbuhnya pariwisata dapat membuka lapangan kerja. Pemberdayaan melalui komunitas Ibu-ibu PKK yang merupakan wadah untuk mengembangkan perekonomian suatu komunitas. Salah satunya adalah pengembang kewirausahaan dalam bentuk industri rumah tangga (home industry). Industri rumah tanga merupakan kegiatan pengolahan bahan mentah atau barang setengah jadi menjadi barang jadi yang mempunyai nilai tambah untuk memperoleh keuntungan. Industri rumah tangga juga menjadi wadah bagi sebagian besar masyarakat yang dapat tumbuh dan berkembang secara mandiri dengan memberikan kontribusi besar dan menempati peran strategis dalam pembangunan perekonomian di Panunggangan, Kec. Pinang, Kota Tangerang, Banten. Berdasarkan perhitungan hasil kuesioner yang di berikan kepada peserta sebanyak 30 orang untuk seluruh materi maka katagori Edukatif (Kegiatan Abdimas bermanfaat dan menjawab kebutuhan Peserta) hasil rata-rata kuesioner adalah sebesar 3,83, Objektif (Materi yang disampaikan sesuai dengan kondisi dan masalah yang dihadapi peserta) hasil rata-rata kuesioner sebesar 3,63, Akuntabel (Materi disampaikan dengan jelas dan dapat dipahami oleh peserta) hasil rata-rata kuesioner sebesar 3,66%, Transparan (Peserta dilibatkan secara aktif dalam pelaksanaan kegiatan) hasil rata-rata kuesioner sebesar 3,33%.
Elevating Insight and Knowledge Through Hospitality and Tourism Workshop Di SMK Rex Mundi Jakarta Roozana Maria Ritonga; Sofiani; Berutu, Feronika
Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Vol 6 No 1 (2025): Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/abdilaksana.v6i1.44575

Abstract

Industri perhotelan dan pariwisata merupakan salah satu sektor yang memiliki kontribusi signifikan terhadap perekonomian Indonesia. Dengan keberagaman budaya, alam, dan potensi wisata yang melimpah, Indonesia menawarkan peluang besar bagi pengembangan karier di bidang ini. Namun, masih terdapat kesenjangan antara potensi yang ada dan pengetahuan serta keterampilan yang dimiliki oleh generasi muda, terutama di tingkat pendidikan menengah. Sekolah Menengah Kejuruan (SMK) Rex Mundi, Jakarta, merupakan salah satu lembaga pendidikan yang berkomitmen untuk mempersiapkan siswa-siswinya agar siap terjun ke dunia kerja. Kegiatan ini diharapkan siswa/si memahami pentingnya wawasan dan pengetahuan terkait industri perhotelan dan pariwisata. Hal ini menjadi tantangan tersendiri, mengingat perubahan yang cepat dalam industri ini serta kebutuhan akan profesional yang kompeten. Melalui kegiatan PKM yang bertema “Elevating Insight and Knowledge through Hospitality and Tourism Workshop”, kami bertujuan untuk memberikan pemahaman yang lebih mendalam mengenai berbagai aspek yang terkait dengan perhotelan dan pariwisata. Berdasarkan perhitungan hasil kuesioner yang di berikan kepada peserta sebanyak 56 orang untuk seluruh materi maka katagori Edukatif (Kegiatan Abdimas bermanfaat dan menjawab kebutuhan Peserta) hasil rata-rata kuesioner adalah sebesar 3,82, Objektif (Materi yang disampaikan sesuai dengan kondisi dan masalah yang dihadapi peserta) hasil rata-rata kuesioner sebesar 3,69, Akuntabel (Materi disampaikan dengan jelas dan dapat dipahami oleh peserta) hasil rata-rata kuesioner sebesar  3,73%, Transparan (Peserta dilibatkan secara aktif dalam pelaksanaan kegiatan) hasil rata-rata kuesioner sebesar  3,71%.
Design Thinking Approach for Culture Sensitive Tourism: (Case Study of Cultural Degradation of Baduy Tribe Due to Tourism) Pradana, Triandi; Sofiani; Tanu, Barbie Valerina
Ilomata International Journal of Social Science Vol. 6 No. 4 (2025): October 2025
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v6i4.1893

Abstract

Tourism that is developing in the Baduy region has now caused cultural degradation due to tourism activities, especially those involving tour guides from the Baduy tribe. The urgency of this study is the need for a study of tourism models that can adapt to the provisions of customary rules. The purpose of this study is to make recommendations for a culturally friendly tourism concept model that is suitable for application in Baduy so as not to degrade the culture of the Baduy tribe. This study uses a qualitative method with a design thinking approach. Data were collected through interview techniques, observation, and documentation studies. The selection of informants was carried out using purposive sampling techniques. Data obtained will then be analyzed using the interactive model technique from Miles & Huberman. This study recommends the ethno-ecotourism model as a culturally appropriate and sustainable tourism approach for the Baduy region. Through the design thinking process, a prototype model was developed and translated into a policy recommendation tailored to the Baduy context. Future testing is needed to evaluate the model’s alignment with community needs, and its implementation requires collaboration within a quadruple helix framework involving government, academia, communities, and media. However, despite its potential, the ethno-ecotourism model faces critical limitations, particularly in ensuring genuine community participation in decision-making. Studies show that top-down governance often marginalizes local voices, leading to a gap between projected and realized benefits.
Pemanfaatan IOT (Internet of Things) pada Pelayanan Bobocabin Puncak Bogor Terhadap Kepuasan Pelanggan Sofiani; Tatiana Putri Yulia
Reslaj: Religion Education Social Laa Roiba Journal Vol. 7 No. 11 (2025): RESLAJ: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v7i11.9574

Abstract

Internet of Things as a concept that connects physical devices to the internet, has provided new possibilities in tourism destination management, enhanced tourist experiences, and environmental monitoring. Start-up Bobobox provides a healing experience amidst the expanse of tea gardens in Puncak Bogor with a series of sophisticated internet of things technologies through Bobocabin, Bobocabin presents an easy check-in process. One of the accommodation companies that has implemented the IOT concept is bobocabin but we can see together that tourism prioritizes hospitality in providing services provided by staff to guests who come. With this shift, this study aims to explore the relationship between IOT and the sustainability and development of the tourism industry. The method used is descriptive quantitative by distributing questionnaires to guests who have stayed before. The ability of the internet of things to integrate several technologies such as the internet, wireless, ZigBee, Bluetooth, infrared, GRPS, 3G and 4G, has been proven to be efficient in increasing comfort for its users to carry out various activities inside or outside the hotel room, which ultimately forms a positive experience for guests during their stay.