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Pengaruh Kualitas Layanan Transportasi Suroboyo Bus Terhadap Peningkatan Kepuasan Masyarakat Kota Surabaya Whildan Primadhanny; Yusuf Hariyoko; Anggraeny Puspaningtyas
JOURNAL OF ADMINISTRATIVE AND SOCIAL SCIENCE Vol. 5 No. 1 (2024): Januari: Journal of Administrative and Social Science
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jass.v5i1.925

Abstract

The study aims to analyze the impact of Suroboyo Bus transportation services on improving the satisfaction of the people of Surabaya. The type of research used in this research is quantitative with survey methods and cross-sectional design. The research was carried out on the Suroboyo Bus public transportation route Rajawali-Purabaya Terminal. This research uses a questionnaire-type instrument using the Likert scale. The number of samples used in this study was calculated using the Slovin formula and samples were obtained from as many as 400 respondents. The data analysis techniques used in this study are instrumental testing, classical assumption testing, hypothesis testing, and double linear regression testing. Instrumental testing results refer to valid and reliable instruments. The results of classic assumptions also showed normal-distributed data and variables X and Y have a linear relationship. The results of the hypothesis test with the F test obtained a P-value of 0,000, so there is a significant influence on the quality of public transport services Suroboyo Bus in general on the improvement of public satisfaction. The result of the analysis of dual linear regregation can be known that all free variables have a positive value coefficient. The determinant coefficent test results showed a large influence of service quality on public satisfactions is 77.49%.
Evaluasi Kebijakan Sistem Zonasi Penerimaan Peserta Didik Baru (PPDB) Tingkat SMP Negeri di Kota Surabaya Dwi Anggraini; M. Kendry Widiyanto; Anggraeny Puspaningtyas
Jurnal Bintang Pendidikan Indonesia Vol. 2 No. 3 (2024): Agustus : Jurnal Bintang Pendidikan Indonesia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jubpi.v2i3.3114

Abstract

This research was conducted with the aim of researching and evaluating the New Student Admission Zoning System Policy (PPDB) at the State Middle School level in the City of Surabaya. This research analysis was carried out using a qualitative descriptive approach. The research results show that the zoning system implemented is considered effective in achieving its main goal, namely equal distribution of quality education. However, other parents are disappointed because their children cannot attend public junior high schools because the distance between home and school is too far. So that the zoning system policy for Admission of New Students (PPDB) in State Middle Schools in Surabaya City in the future can be more optimal, the government will pay more attention to the problems faced by students during the registration process. The government must also see directly whether socialization is carried out immediately so that the implementation of the PPDB zoning system can be carried out optimally.
IMPLEMENTASI PROGRAM SEKOLAH ORANG TUA HEBAT DALAM MEWUJUDKAN BALITA TANPA STUNTING DI KELURAHAN KARANGPOH KOTA SURABAYA Salsa Eka Putri; Anggraeny Puspaningtyas
Jurnal Administrasi Publik (JAP) Vol. 10 No. 1 (2024): Jurnal Administrasi Publik (JAP)
Publisher : Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Stunting adalah permasalahan kesehatan yang diakibatkan perolehan asupan makanan yang tidak sesui dengan kebutuhan yang diperlukan oleh tubuh. Stunting sebenarnya terjadi sejak bayi berada dalam kandungan, namun baru tampak saat anak berkembang di usia dua tahun. Pemerintah telah mengatur upaya untuk penurunan stunting di Indonesia salah satunya melalui Peraturan Presiden Nomor 72 Tahun 2021. Atas berlakukanya peraturan tersebut, pemerintah Surabaya membuat program bernama Sekolah Orang Tua Hebat (SOTH). Program tersebut bertujuan untuk memberikan ilmu pola asuh kepada para orang tua yang memiliki balita terutama anak dengan deteksi pra-stunting. Saat ini pemerintah Kota Surabaya mencoba untuk mengaplikasikan program Sekolah Orang Tua Hebat (SOTH) dengan diawali pembentukan Sekolah Orang Tua Hebat (SOTH) Bina Keluarga Balita (BKB) percontohan. Program tersebut diimplementasikan di lima kecamatan di Indonesia, dan salah satu adalah Kelurahan Karangpoh, dan diberi nama “BKB Harapan Bangsa Kelurahan Karangpoh”. Program Sekolah Orang Tua Hebat (SOTH) menekankan pada pembekalan ilmu untuk orang tua dalam memenuhi kebutuhan anak dalam masa tumbuh kembangnya.
Implementasi Kebijakan Penyediaan Ruang Bagi Pedagang Kaki Lima Di Pasar Loak Dupak Rukun Kota Surabaya Baihaqi, Muhammad Hanif Baihaqi; Anggraeny Puspaningtyas; Muhammad Roisul Basyar
Jurnal Publik Vol. 19 No. 01 (2025): Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara
Publisher : Program Pasca Sarjana Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jp.v19i01.526

Abstract

This research aims to analyze the implementation of the policy of providing space for street vendors at the Dupak Rukun Flea market in Surabaya City. This research uses a qualitative method with a descriptive approach. This research was conducted at the Dupak Rukun flea market in Surabaya City. Data sources were obtained through observation, interviews and documentation. The subjects in this research are Satpol PP, PD Pasar Surya, Flea Market Office, Community. The results of the analysis show that the implementation of the policy of providing space for street vendors (PKL) at the Dupak Rukun Flea Market has led to order and justice, although not yet fully ideal due to limited facilities. The target group, the street vendors, showed a cooperative attitude and were willing to follow the relocation rules. Implementing organizations such as Satpol PP, PD Pasar Surya, and market managers work in a coordinated manner in the policy implementation process. Environmental factors, especially social support and public awareness of order, contributed to the success of this policy, although technical challenges still need to be overcome. Periodic evaluation of the policy, improved communication with street vendors, agency coordination, and continued environmental support are recommended.
Evaluasi Kebijakan Ruang Terbuka Hijau (RTH) Publik Sebagai Upaya Mewujudkan Sustainable City Di Kabupaten Sidoarjo Anggraeny Puspaningtyas; Eddy Wahyudi; SALSABILLA, ELISA
Jurnal Publik Vol. 19 No. 01 (2025): Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara
Publisher : Program Pasca Sarjana Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jp.v19i01.545

Abstract

Sebagai pusat administratif dan ekonomi, Kabupaten Sidoarjo menghadapi pertumbuhan penduduk tinggi yang menyebabkan berkurangnya ketersediaan Ruang Terbuka Hijau (RTH) akibat konversi lahan. Penelitian ini bertujuan menganalisis evaluasi kebijakan penyediaan RTH publik di Kabupaten Sidoarjo.Penelitian ini menggunakan metode kualitatif deskriptif di Dinas Lingkungan Hidup dan Kebersihan (DLHK) Sidoarjo. Kerangka analisis didasarkan pada Teori Evaluasi Leo Agustino, yang mencakup lima indikator: Sumber Daya Aparatur (SDA), Kelembagaan, Sarana, Prasarana, dan Teknologi, Finansial, serta Regulasi. Pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi, kemudian dianalisis melalui tahap reduksi, penyajian, dan penarikan kesimpulan.Hasil penelitian menunjukkan bahwa implementasi kebijakan belum optimal. Proporsi RTH di Sidoarjo belum memenuhi standarisasi Perda Nomor 4 Tahun 2024, yang mewajibkan 20% RTH publik dan 10% RTH privat. Faktanya, luasan RTH yang ada hanya 29,23 Ha dari total wilayah 714,27 km², angka yang sangat jauh dari target. Selain itu, proses implementasi masih terkendala oleh kurangnya koordinasi antar pelaksana untuk mencapai tujuan yang ditetapkan.
Pemberdayaan Pembudidaya Ikan Melalui Progam “Peti Koin Bermantra” untuk Meningkatkan Ekonomi Masyarakat: Studi Di Desa Dawuhan Kabupaten Malang Dewi Yasmine Ammaratih; Anggraeny Puspaningtyas; Eddy Wahyudi
Jurnal Hukum, Administrasi Publik dan Negara Vol. 2 No. 6 (2025): November: Jurnal Hukum, Administrasi Publik dan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/hukum.v2i6.765

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The main problem in empowering fish farming communities in Dawuhan Village, Poncokusumo District, Malang Regency is how to empower communities through the Peti Koin Bermantra Program in Dawuhan Village, Malang Regency, such as low managerial capacity, weather constraints, high feed prices, and limited market access, which have an impact on the suboptimal economic improvement of the community. This study aims to analyze the implementation of the Peti Koin Bermantra Program in empowering fish farming communities to improve their economic welfare. The study uses a qualitative method with a descriptive approach, as well as the community empowerment theory of Hashemi, Schuler, and Riley (1996). The results show that the Peti Koin Bermantra Program contributes positively to improving community welfare through eight empowerment indicators, such as increased mobility, small-scale purchasing power, ability to make larger purchases, involvement in major decisions, freedom, political and legal awareness, participation in public protests and political campaigns, economic security, and contribution to family support. The success of the program was supported by collaboration between facilitators, the East Java Provincial Marine and Fisheries Service, and the Malang Regency Fisheries Service, although there were still obstacles in terms of capital, group management, and product innovation. To support the sustainability of the program,
Pengaruh Kualitas Pelayanan Pengurusan Nomor Izin Berusaha terhadap Kepuasan Masyarakat di Kabupaten Gresik: Studi pada Sistem Online Single Submission Elsa Aurelia Margareta; Anggraeny Puspaningtyas; Eddy Wahyudi
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 2 No. 4 (2025): Desember : Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publ
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v2i4.1306

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This study aims to analyze and explain in greater detail the influence of service quality in managing the Business Identification Number (NIB) through the Online Single Submission (OSS) system on public satisfaction at the Investment and One-Stop Integrated Service Office (DPMPTSP) of Gresik Regency. A quantitative research method was employed, using a structured survey design and distributing questionnaires to 105 respondents who had directly utilized and experienced the OSS service. Service quality was measured using the SERVQUAL dimensions tangible, reliability, responsiveness, assurance, and empathy while public satisfaction was assessed based on indicators derived from the Regulation of the Minister of Administrative and Bureaucratic Reform No. 14 of 2017. The collected data were analyzed using simple linear regression to identify the extent of the relationship between variables. The results indicate that service quality has a positive and significant effect on public satisfaction. This means that better, more consistent service quality will increase user satisfaction. The findings confirm that strengthening service quality is essential for improving overall public service performance, especially in digital-based licensing systems.
Perencanaan Skenario Program Bantuan Langsung Tunai untuk Mengurangi Tingkat Kemiskinan di Kecamatan Krembangan Kota Surabaya Agnes Cipta Permatasari; Anggraeny Puspaningtyas; Eddy Wahyudi
Presidensial: Jurnal Hukum, Administrasi Negara, dan Kebijakan Publik Vol. 2 No. 4 (2025): Desember : Presidensial : Jurnal Hukum, Administrasi Negara, dan Kebijakan Publ
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/presidensial.v2i4.1315

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The main issues identified in this study include mistargeting of beneficiaries, weak inter-agency coordination, low community participation in the verification process, and a tendency among recipients to rely on cash assistance in a consumptive manner. This research analyzes the scenario planning of the Cash Transfer Program (BLT) in reducing poverty in Surabaya City, particularly in Krembangan District. The program is implemented based on Surabaya Mayor Regulation Number 130 of 2023, which serves as the legal foundation for the regional BLT scheme. Using the Scenario Planning TAIDA model (Tracking, Analysing, Imaging, Deciding, and Acting) by Mats Lindgren and Bandhold (2003) as the analytical framework, this study examines the extent to which planning, decision-making, and implementation processes are able to respond to the socio-economic dynamics of the community. Employing a descriptive qualitative method, data were collected through interviews, observations, and documentation. The findings indicate that BLT plays a significant role in supporting low-income households and reducing poverty rates; however, challenges persist, including limited community engagement, weak inter-agency coordination, and non-productive use of assistance. The scenario planning approach is considered effective in helping the government design more adaptive, participatory, and sustainable policy strategies. It is expected that the BLT program will not only serve as a short-term intervention but also become a strategic instrument in promoting independence and improving the welfare of poor communities in Surabaya.
Implementasi Kebijakan Pemerintah Kota Surabaya Terhadap Sekolah Arek Suroboyo (SAS) di SDN Simokerto 1-134 Surabaya Nia Eka Safitri; Anggraeny Puspaningtyas
Eksekusi : Jurnal Ilmu Hukum dan Administrasi Negara Vol. 1 No. 4 (2023): November : Jurnal Ilmu Hukum dan Administrasi Negara
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/eksekusi.v1i4.715

Abstract

One of the policies implemented by the Surabaya city education office is the Arek Suroboyo School program which is often nicknamed SAS. The Arek Suroboyo School Program is a type of program that has freedom to learn, both freedom for teachers to express their creativity and freedom for students when receiving learning. To find out whether this program has an influence or not in the world of education, we need to implement it. This research aims to determine the results of the implementation of the Arek Suroboyo School (SAS) program at the Simokerto 1-134 Surabaya State Elementary School, whether the school is able to create a school environment that can shape student character, hone creativity and active knowledge of students with comfortable and comfortable learning. pleasant. This research uses descriptive qualitative research with data collection techniques through observation, literature study, and interviews with several stakeholders at SDN Simokerto 1-134 Surabaya which is currently running the Arek Suroboyo School (SAS) program. The implementation carried out at SDN Simokerto 1-134 Surabaya is already underway with various activities to support the Arek Suroboyo School (SAS) program.
Evaluasi Program Membaca Private Dalam Upaya Peningkatan Kemampuan Membaca Siswa di SD Kusuma Putra Mutiara Cahyani; Anggraeny Puspaningtyas
Eksekusi : Jurnal Ilmu Hukum dan Administrasi Negara Vol. 1 No. 4 (2023): November : Jurnal Ilmu Hukum dan Administrasi Negara
Publisher : Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/eksekusi.v1i4.717

Abstract

Research on evaluation of private reading program in improving students reading ability at Kusuma Putra elementary school uses the policy evaluation theory by William N. Dunn based on six basic characteristics of evaluation, namely effectiveness, efficiency, adequacy, discretion, responsiveness, and accuracy. The research was conducted at the Kusuma Putra Elementary School, Surabaya City, East Java. The purpose of this study was to find out how the implementation of private reading program by college students of Kampus Mengajar 6 on the student at Kusuma Putra Elementary school. The research method uses a qualitative approach with the type of descriptive research. Data were collected by observation, interview, and literature studies on previous research. The results of the studyindicate that the implementation of private reading has not fully achieved the desired goal due to lack of students awareness of the importance of reading skills.