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Case Study of the Application of Digital Marketing in Increasing the Competitiveness of MSMEs in the Industrial Era 4.0 Gunariah, Frilla; Purwanti, Neli; Amelia, Amelia
Journal of Digital Business and Data Science Vol. 2 No. 2 (2025): Journal of Digital Business And Data Science
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/jdbs.v2i2.26

Abstract

This study aims to analyze the application of digital marketing in increasing the competitiveness of MSMEs in Indonesia, focusing on three MSME actors in various sectors: culinary, handicrafts, and retail. Through in-depth interviews, it was found that digital marketing has a positive impact on product visibility, market reach, and interaction with customers. Social media platforms such as Instagram, Facebook, and marketplaces such as Shopee and Tokopedia allow MSMEs to reach a wider range of consumers, reduce marketing costs, and increase sales. However, the challenges faced by MSMEs include price competition in the marketplace, limited human resources in digital marketing management, and consistency in content creation. This study concludes that the success of the implementation of digital marketing is highly dependent on internal readiness, technology access, and planned strategies. Therefore, MSME actors need to strengthen their digital capabilities through more efficient training and resource management to maximize the potential of digital marketing and strengthen competitiveness in an increasingly competitive global market. The research provides practical implications for MSME practitioners in formulating adaptive digital strategies, for policymakers in designing targeted digital literacy programs, and for business incubators in developing sector-specific mentoring frameworks to enhance the digital competitiveness of Indonesian MSMEs.
Strategi Pemasaran Offline Efektif Untuk Meningkatkan Jangkauan dan Penjualan di dalam dan Luar Kota Purwanti, Neli; Hamid, Abdul
Nanggroe: Jurnal Pengabdian Cendikia Vol 4, No 9 (2025): December 2025
Publisher : Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18126789

Abstract

This community service program aims to enhance the capacity of micro and small business actors in Bojongloa Village, Buahdua District, Sumedang Regency, in implementing effective offline marketing strategies to expand market reach and increase sales both within and outside the city. The main problems faced by partners include limited knowledge of structured conventional marketing strategies, low product packaging attractiveness, and underutilized local and regional distribution networks. The methods used include socialization, training, mentoring, and evaluation of offline marketing strategy implementation, covering packaging improvement, simple branding, direct promotion, utilization of local events, and strengthening distribution networks. The results indicate increased partner understanding of offline marketing, improved product appearance, expanded marketing networks, and gradual sales growth. This program is expected to serve as a sustainable model for village-based UMKM empowerment through offline marketing strategies.