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All Journal Jurnal Penelitian Pendidikan IPA (JPPIPA) Jurnal Prima Medika Sains Nusantara Science and Technology Proceedings CENDEKIA : Jurnal Ilmu Pengetahuan SCIENCE : Jurnal Inovasi Pendidikan Matematika dan IPA Journal of Science and Science Education (JoSSEd) KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan
Halim, Susanna
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Analisis Kepuasan Pasien Rawat Jalan RSUD Sylvani: Pengaruh Kualitas Pelayanan Terhadap Indeks Kepuasan Pasien Sugianto, Sugianto; Alamsyah, Alamsyah; Halim, Susanna
Jurnal Penelitian Pendidikan IPA Vol 11 No 4 (2025): April
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i4.10866

Abstract

This study aims to analyze outpatient satisfaction at Sylvani Hospital by considering the factors that influence it. The research method used was a quantitative survey with a cross-sectional research design, meaning data were collected at a single point in time to capture a snapshot of patient satisfaction levels and the factors affecting them. The cross-sectional approach enabled the researchers to analyze relationships between service quality dimensions and patient satisfaction within a limited timeframe. Data were collected from 205 respondents selected using sampling techniques in a limited population. The results showed that of the five dimensions of service quality (reliability, assurance, physical evidence, empathy, and responsiveness), the dimensions of tangible and responsiveness had a significant influence on patient satisfaction. This study recommends improving physical facilities and implementing a service digitization system to increase patient satisfaction
Identifikasi Kepuasan Pasien Terhadap Pelayanan Klinik Utama Ramanathan di Kota Medan Ramanathan; Halim, Susanna; Alamsyah
Jurnal Penelitian Pendidikan IPA Vol 11 No 4 (2025): April
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i4.10924

Abstract

The increasing demand for beauty treatments has made customer satisfaction a critical factor in determining the success of beauty clinics. This study aims to evaluate patient satisfaction with the services provided by Klinik Utama Ramanathan in Medan. Using a quantitative approach with survey methods, data was collected from 60 respondents who had received treatments at the clinic. The analysis was based on five dimensions of service quality: tangible, reliability, responsiveness, assurance, and empathy. Results indicate that the overall patient satisfaction level is high, with the assurance dimension receiving the highest rating (4.4) and responsiveness scoring the lowest (4.1). Regression analysis revealed that assurance had the most significant impact on patient satisfaction, followed by tangible aspects, empathy, reliability, and responsiveness. Although the clinic performs well in service quality, improvements in responsiveness, such as faster response times and enhanced customer interaction, could further enhance patient satisfaction. The study highlights the importance of continuous service quality improvements in maintaining competitiveness in the beauty clinic industry.
Kepuasan Pasien terhadap Pelayanan Kesehatan Gigi dan Mulut pada Praktik Kedokteran Gigi Mandiri di Kota Medan Tahun 2025 Angela, Emerentia; Halim, Susanna; Alamsyah
Jurnal Penelitian Pendidikan IPA Vol 11 No 4 (2025): April
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i4.10925

Abstract

Patient satisfaction is a crucial indicator of healthcare service quality, particularly in dental and oral health services. This study aims to analyze the factors influencing patient satisfaction in an independent dental practice in Medan. A quantitative, descriptive-analytic approach was used, involving 50 patients who completed a structured questionnaire assessing various service dimensions, including timeliness, dentist competence, communication, and facility conditions. The findings indicate that dentist expertise had the highest impact on satisfaction, followed by responsiveness and communication. Statistical analysis revealed a significant correlation between service quality and patient satisfaction, with the strongest association found in professional expertise. Based on these results, recommendations include implementing a digital appointment system to optimize patient flow, providing continuous training for dentists on technical skills and patient interaction, and upgrading clinic facilities to improve patient comfort. Regular satisfaction surveys are also suggested for ongoing service evaluation and improvement. This study contributes by providing recent data in the post-pandemic dental care context in Medan.
Case Report of Drug-Induced Gingival Overgrowth (DIGO) in Amlodipine User at Bhayangkara Brimob Hospital Rayanti, Rike; Yasmine, Sylvia Angela; Chuan, How Kim; Halim, Susanna
Jurnal Penelitian Pendidikan IPA Vol 11 No 5 (2025): May
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i5.10994

Abstract

Drug-induced gingival overgrowth (DIGO) is a condition where the gingiva is abnormally enlarged caused by anticonvulsant, calcium channel blocker, and immunosuppressant drugs. Amlodipine, a calcium channel blocker, is used to treat hypertension and is reported to be the first drug to cause gingival overgrowth. The prevalence of gingival overgrowth induced by calcium channel blockers including amlodipine is 6%-83%. This case report was written with the aim of presenting information on the management of DIGO treatment in hypertensive patients without drug replacement also underlines the importance of integrating science-based health education in dental care to support treatment adherence and patient literacy. The 60-year-old female patient came to the Dental Clinic of Bhayangkara Brimob Hospital with the main complaint of enlarged gums since one year ago almost throughout her mouth. Gum enlargement is slow and painless, but sometimes bleeds when brushing teeth. The patient had a history of high blood pressure and was prescribed amlodipine 10 mg once a day and routinely consumed since the last 5 years. Cleaning of supra and sub-gingival tartar, prescribing chlorhexidine gluconate 0.2% mouthwash to be swished before bedtime, and motivating the patient to continue to maintain oral hygiene. Conclusion: Amlodipine is one of the drugs that cause DIGO (Drug Induced Gingival Overgrowth). Good dental hygiene and patient education have a major role in improving the condition of gingival enlargement.
Dentin Hypersensitivity: A Literature Review Wibowo, Gustantyo Wahyu; Chuan, How Kim; Halim, Susanna
Jurnal Penelitian Pendidikan IPA Vol 11 No 5 (2025): May
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i5.10995

Abstract

Dentin hypersensitivity is characterized by brief, intense pain triggered by external stimuli that affect exposed dentin with open tubules. The condition is primarily caused by two factors: the exposure and loss of dentin and the opening of dentin tubules, which allows sensory signals from the pulp to be transmitted in response to stimulation of the dentin surface. A precise diagnosis is crucial before initiating treatment and begins with a thorough patient medical history and clinical examination. Various treatment options have been developed to manage sensitivity, focusing primarily on nerve desensitization and the closure of open dentinal tubules. Developing a better understanding of the causes and mechanisms of dentin hypersensitivity is essential for effective prevention and treatment strategies for patients suffering from this condition. This review aims to provide dental professionals with comprehensive knowledge about dentin hypersensitivity, including its causes, diagnostic procedures, clinical management techniques, and innovative methods for reducing sensitivity.
Management of Traumatic Ulcers in a Patient with Angle Class I Malocclusion: A Case Review Soehardy, Juanna; Angela, Thalia; Angela, Emerentia; Chuan, How Kim; Halim, Susanna
Jurnal Penelitian Pendidikan IPA Vol 11 No 5 (2025): May
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v11i5.11029

Abstract

Malocclusion is an inappropriate relationship of opposing teeth when the jaws are in contact. This malocclusion condition can cause oral cavity problems, one of which is traumatic ulcers. Traumatic ulcers are one of the most common lesions on the oral mucosa, where there is a loss of the epithelial layer beyond the basement membrane and affects the lamina propria which is generally caused by trauma. Traumatic ulcers can occur on the oral mucosa, including: on the tongue, lips, buccal mucosa folds, gingiva, palate, labial mucosa, buccal mucosa and floor of the mouth. The clinical picture of traumatic ulcers is not specific depending on the etiology, has a smooth surface, a yellowish lesion base and red margins and no induration. Ulcers usually heal without leaving a trace in 10-14 days, spontaneously or after eliminating the cause. Traumatic ulcers can occur at any age, both in men and women. The prevalence of traumatic ulcers is quite high. Several studies show variations in the range of 3 - 24% of the population. Management of traumatic ulcers is in the form of correcting predisposing factors. Local symptomatic treatment is the standard treatment for simple traumatic ulcers. Therapy in this case is to provide Oral Hygiene Instructions on the importance of maintaining dental and oral health. In addition, the patient was prescribed topical hyaluronic acid (Aloclair gel 8 ml) to reduce pain, povidone iodine antiseptic mouthwash and vitamin B12 to accelerate healing and the patient was asked to check 1 week after treatment. Summary of the results of traumatic ulcer therapy due to class I malocclusion with topical hyaluronic acid Aloclair gel 8 ml, antiseptic povidone iodine mouthwash, and vitamin B12 showed significant improvement in symptoms. Aloclair gel helps reduce pain and accelerate healing, while antiseptic mouthwash helps prevent infection. Vitamin B12 plays a role in accelerating the wound healing process.
TINJAUAN ARTIKEL : LAPORAN KASUS PEMASANGAN DENTAL IMPLANT SECARA DUA TAHAP Halim, Susanna; Florenly, Florenly; Siregar, Ariska Putri; Oktavia, Yuli; Harahape, Fitriah Khairani
SCIENCE : Jurnal Inovasi Pendidikan Matematika dan IPA Vol. 5 No. 3 (2025)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/science.v5i3.7358

Abstract

Tooth loss affects quality of life, chewing function, and facial aesthetics. Dental implants offer a more stable and comfortable solution compared to other treatments, but their success depends on the alveolar process and osseointegration. Bone insufficiency can lead to implant failure, making bone augmentation necessary. This study reviews case reports on implant placement with bone augmentation using titanium mesh. The first case involves a 37-year-old patient who had an accident, where titanium mesh was used to support bone growth after tooth extraction and bone grafting. The results showed good bone development. The second case discusses the placement of 46 implants with a 3.3 mm diameter in a 63-year-old woman, with CBCT evaluation to assess bone thickness. Monitoring showed optimal osseointegration and good tissue healing. This success was achieved through careful planning, appropriate augmentation techniques, and strict postoperative evaluation and monitoring. In conclusion, the success of dental implant placement depends on an individualized approach, technology-based planning such as CBCT, and the right augmentation techniques. With an optimal strategy, implant stability, as well as functional and aesthetic outcomes, can be achieved, providing long-term benefits for patients. ABSTRAKKehilangan gigi berdampak pada kualitas hidup, fungsi mengunyah, dan estetika wajah. Implan gigi menawarkan solusi yang lebih stabil dan nyaman dibandingkan perawatan lain, tetapi keberhasilannya bergantung pada proses alveolar dan osseointegrasi. Insufisiensi tulang dapat menyebabkan kegagalan implan, sehingga augmentasi tulang diperlukan. Studi ini meninjau laporan kasus tentang pemasangan implan dengan augmentasi tulang menggunakan titanium mesh. Kasus pertama melibatkan pasien 37 tahun yang mengalami kecelakaan, di mana titanium mesh digunakan untuk mendukung pertumbuhan tulang setelah pencabutan gigi dan cangkok tulang. Hasil menunjukkan perkembangan tulang yang baik. Kasus kedua membahas pemasangan 46 implan berdiameter 3,3 mm pada wanita 63 tahun, dengan evaluasi CBCT untuk menilai ketebalan tulang. Pemantauan menunjukkan osseointegrasi yang optimal dan penyembuhan jaringan yang baik. Keberhasilan ini dicapai melalui perencanaan matang, teknik augmentasi yang sesuai, serta evaluasi dan pemantauan pascaoperasi yang ketat. Kesimpulannya, keberhasilan pemasangan implan gigi bergantung pada pendekatan individual, perencanaan berbasis teknologi seperti CBCT, serta teknik augmentasi yang tepat. Dengan strategi yang optimal, stabilitas implan serta hasil fungsional dan estetis dapat tercapai, memberikan manfaat jangka panjang bagi pasien. Kata Kunci: Augmentasi Tulang, Tittanium Mesh, Osseointegrasi, dan Perencanaan Bedah   ABSTRACT  
TINJAUAN ARTIKEL KASUS IMPLAN GIGI: EVALUASI PROSEDUR, TANTANGAN, DAN HASIL KLINIS Halim, Susanna; Rusip, Gusbakti; Sarli, Syafrian; Amaliyah, Arifah; Sari, Lusi Rahma
SCIENCE : Jurnal Inovasi Pendidikan Matematika dan IPA Vol. 5 No. 4 (2025)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/science.v5i4.7581

Abstract

Dental implants are a superior treatment method for replacing missing teeth, offering the advantages of functional stability and the ability to preserve jawbone structure. This case review focuses on evaluating the various procedures, challenges, and clinical outcomes of dental implant interventions in patients with various complaints. Key steps in the cases analyzed included the collection of demographic and clinical data, a medical history evaluation, and an examination of the soft and hard tissue conditions. Additionally, periapical radiographs were used to evaluate the alveolar bone volume surrounding the implant area. Key findings highlight several effective techniques: the use of multi-unit abutments in the posterior jaw allows for angled implant placement to avoid important anatomical structures (such as the sinuses or mental foramen), thus eliminating the need for bone grafting and saving time and money. Prophylactic antibiotic therapy and a 0.12% chlorhexidine mouthwash were also found to be effective in preventing postoperative inflammation, even in diabetic patients, without impairing osteointegration. Other findings confirm that longer implants are more durable, and the success of bone grafting in repairing bone defects depends heavily on careful planning and operator skill. It is concluded that the clinical challenges of dental implants can be overcome through proper planning, advanced surgical techniques, and a thorough understanding of the patient's condition. ABSTRAKImplan gigi merupakan metode perawatan superior untuk menggantikan gigi yang hilang, menawarkan keunggulan stabilitas fungsional dan kemampuan mempertahankan struktur tulang rahang. Tinjauan artikel kasus ini berfokus pada evaluasi berbagai prosedur, tantangan, serta hasil klinis dari intervensi implan gigi pada pasien dengan beragam keluhan. Langkah-langkah penting dalam kasus yang dianalisis meliputi pengumpulan data demografi dan klinis, evaluasi riwayat kesehatan, serta pemeriksaan kondisi jaringan lunak dan keras. Selain itu, radiografi periapikal digunakan untuk mengevaluasi volume tulang alveolar di sekitar area implan. Temuan utama menyoroti beberapa teknik efektif: penggunaan abutment multi-unit di rahang posterior memungkinkan penempatan implan miring untuk menghindari struktur anatomi penting (seperti sinus atau foramen mental), sehingga meniadakan kebutuhan pencangkokan tulang serta menghemat waktu dan biaya. Ditemukan pula bahwa terapi antibiotik profilaksis dan obat kumur klorheksidin 0,12% efektif mencegah peradangan pasca-operasi, bahkan pada pasien diabetes, tanpa mengganggu osteointegrasi. Temuan lain mengkonfirmasi bahwa implan yang lebih panjang lebih tahan lama, dan keberhasilan bone graft untuk memperbaiki defek tulang sangat bergantung pada perencanaan matang serta keterampilan operator. Disimpulkan bahwa tantangan klinis implan gigi dapat diatasi melalui perencanaan yang tepat, teknik bedah canggih, dan pemahaman menyeluruh atas kondisi pasien.
Literature Review: Diagnosis, Classification, Clinical Manifestations, Pathophysiology, and Treatment of Diabetic Neuropathy Halim, Susanna; Rajagukguk, David
Journal of Science and Science Education Vol. 6 No. 2 (2025): October
Publisher : Pascasarjana, Mataram University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jossed.v6i2.12785

Abstract

Diabetic neuropathy (DN) is a very common and debilitating complication of Diabetes Mellitus disease that greatly affects quality of life. The literature review aims to critically summarize recent findings that examine the development of understanding of DN, from a simple complication to a complex and multifaceted disease. This study used a literature review based on articles obtained from Google Scholar and PubMed databases. All articles discussed Diabetic Neuropathy from the perspective of pathophysiology, clinical classification, diagnosis, and management. The analysis was conducted using a descriptive-qualitative approach, reported pharmacological and non-pharmacological therapy options. Based on the search, all articles that met the inclusion criteria were narrative reviews, consensus studies, and case reports. These articles outlined the complexities of Diabetic Neuropathy diagnosis, evolving pathophysiological theories, and therapeutic approaches. A multidisciplinary diagnostic approach that includes a thorough history, neurological clinical examination, and ancillary tests (e.g., HbA1c, MRI) is essential. Management involves pharmacological therapy (e.g., tricyclic antidepressants, gabapentinoid), non-pharmacological therapy (e.g., cognitive behavioral therapy, nerve blocks), and comprehensive oral health management. Interdisciplinary collaboration between clinicians, neurologists, and endocrinologists is essential for optimal patient care. Further research is needed to understand the detailed mechanisms and develop more effective therapies
Diagnosis and Management of Trigeminal Neuralgia in Dentistry: A Literature Review Halim, Susanna; Sania, Nadia Putri
Journal of Science and Science Education Vol. 6 No. 2 (2025): October
Publisher : Pascasarjana, Mataram University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jossed.v6i2.12787

Abstract

Trigeminal neuralgia (TN) is a paroxysmal neuropathic pain disorder characterized by sharp, brief, and recurrent pain in the trigeminal nerve distribution. Because it occurs in the maxillofacial region, TN is frequently mistaken for odontogenic pain, leading patients to seek dental care and risk unnecessary procedures. This review aims to summarize current literature on the clinical features, diagnostic challenges and management of trigeminal neuralgia in dental practice, highlighting the important role of dentist in its detectione and care. The diagnosis of trigeminal neuralgia was based on multidisciplinary approach, including history taking according to ICHD-3 criteria, dental vitality testing, neurological examination and MRI, with specialist collaboration in complex cases. The results showed that trigeminal neuralgia is frequently misdiagnosed as odontogenic pain, requiring history, neurological exam, MRI, and dental evaluation for accurate diagnosis. Carbamazepine was the primary treatment, with surgery for refractory cases, and a multidisciplinary approach proved essential. Trigeminal neuralgia requires accurate evaluation and dentist involvement to ensure proper diagnosis and effective management.
Co-Authors Al-Furqa’an, Muhammad Alamsyah Alamsyah - Amaliyah, Arifah Angela, Emerentia Angela, Thalia Arianto, Muhammad Wandy Aulia, Dinda Rizky Aurelia, Nada Chuan, How Kim Cuan, How Kim Florenly, Florenly Gusbakti Rusip Harahape, Fitriah Khairani How, Kim-Chuan Hutapea, Albert M Ivanka, Ivanka Juliana Juliana Kartika, Disya Citta Kartika, Henny Kawono, Kawono Leslie, Gloria Estefani Luman, Marco Lumbansiantar, Ruben Tutamana Muharraran, Firdha Napiah, Ali Oktavia, Yuli Ongko, Darius Pranajaya Ongko, Felix Hartanto Pang, Vincent Panjaitan, Angeline Fransisca Pratama, Rizky Raja, Ricky Ferdian Rajagukguk, David Ramanathan Rayanti, Rike Sania, Nadia Putri Sari, Lusi Rahma Sarli, Syafrian Selvina, Weni Sinurat, Ariel Oertega Siregar, Ariska Putri Soehardy, Juanna Sri Nurhayati Sugianto Sugianto Sumitro Sumitro Suntara, Ditte Ayu Susanto Susanto Susanto, Chandra Syarbaini, Siti Farah Tarigan, Gabriel C.J. Watri, Desi Wibowo, Gustantyo Wahyu Winata, Mellisa Yap, Ivana Yasmine, Sylvia Angela Zaharani, Cut Asy Syifa