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All Journal Nurani: Jurnal Kajian Syariah dan Masyarakat Jurnal Abdimas Mahakam Al-Adl : Jurnal Hukum Unram Journal of Community Service (UJCS) Ahmad Dahlan Legal Perspective 'Asabiyah: Jurnal Pengabdian Hukum SULUH ABDI : Jurnal Ilmiah Pengabdian Kepada Masyarakat
Ardha, Dea Justicia
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Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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The Drafting a Cooperation Agreement According to Contact Law Standards in Indonesia at Ar-Royyan Hospital, Ogan Ilir Regency Rusydi, Yudistira; Ardha, Dea Justicia; Usman, Abdul Hamid; Hayatuddin, Khalisa; Kasra, Helwan; Rani, Febrina
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.868

Abstract

Health is an essential part of societal well-being that must be pursued in line with Indonesia's aspirations as stated in the 1945 Constitution. This effort is carried out based on the principles of non-discrimination, participation, protection, and sustainability to develop human resources, enhance national competitiveness, and support national development. Written agreements in healthcare services are crucial to ensure optimal service delivery. This requires adequate healthcare facilities as the venue for implementing health efforts. In Indonesia, the agreement system follows an open principle that allows for the formation of agreements in accordance with existing laws or practices. The purpose of such agreements is to establish balanced cooperation and serve as a basis for resolving future issues. Through agreements, the involved parties are expected to uphold their promises, create clear legal relationships, and ensure protection and fairness for all.
Development and Implementation of Hospital By Laws to Improve Service Quality at RSUD Rupit Rani, Febrina Hertika; Pettanase, Ismail; Syamsul, Syamsul; Ardha, Dea Justicia; Fakhriah, Syahriati
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.875

Abstract

To create a standardised and compliant service, an Internal Regulation or Hospital by Laws is required, which becomes the operational basis for all medical personnel and hospital staff. This dedicaction is expected to strengthen governance, compliance, and service quality at RSUD Rupit in order to fulfil community expectations and standards set by the government optimally and sustainably. Using empirical research by combining qualitative, participatory, and analytical approaches, so that the review and revision of internal regulations of RSUD Rupit can be carried out systematically to produce better and more effective regulations. A review of the internal regulations (Hospital By Laws) at RSUD Rupit identified several aspects that need to be improved to enhance efficiency and quality of services. The proposed improvements include drafting and writing the content of the regulations. After the review, the team will revise and draft the regulations, and refine the draft based on input from the North Musi Rawas District Health Office, PERSI, and stakeholders. The final draft will be submitted to the hospital leadership and Board of Trustees for review and approval. After that, the regulation will be ratified by the regional head, giving legality and legitimacy to the Hospital By Laws
Improving the Quality of Health Services Through Optimizing Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency Ardha, Dea Justicia; Pettanase, Ismail; Rani, Febrina Hertika; Syamsul, Syamsul; Hans, Stanislaus Wisnu Putra
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.881

Abstract

There is a lack of adequate understanding regarding health service quality through the optimization of Standard Operating Procedures (SOP) at AR-ROYYAN Hospital, Ogan Ilir Regency. This service activity aims to enhance the hospital's understanding of improving health service quality by optimizing SOPs. A visual presentation using slides and supporting materials was employed to clarify the SOPs at AR-ROYYAN Hospital. This was followed by a Q&A session to facilitate direct interaction between speakers and participants, allowing for further clarification. Engaging small discussion groups stimulated the exchange of opinions and fostered a shared understanding. Additionally, brochures and pamphlets were distributed to help participants comprehend and disseminate the information within the community. This holistic approach is expected to yield a positive and sustainable impact. The Q&A session and discussions revealed that while AR-ROYYAN Hospital has established good SOPs, these procedures have not been specifically classified for each department
Making Standard Operating Procedures (SOP) at Rupit Hospital, North Musi Rawas Regency Pettanase, Ismail; Ardha, Dea Justicia; Rani, Febrina Hertika; Syamsul, Syamsul; Chandra, Muhammad Boby
Unram Journal of Community Service Vol. 6 No. 1 (2025): March
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v6i1.883

Abstract

This service aims to increase understanding of the optimization of Standard Operating Procedures (SOPs) to improve the quality of health services at Rupit Hospital, North Musi Rawas Regency. This activity uses a visual presentation method to provide in-depth explanations related to SOPs, followed by a question and answer session to support direct interaction and small group discussions that encourage the exchange of understanding. In addition, supporting materials in the form of brochures or pamphlets were provided to facilitate the dissemination of information to the community. The results of the activity showed that Rupit Hospital already has a good SOP, but its application has not been specifically classified in each department. The conclusion of this activity is that optimizing SOPs through a holistic approach can be a strategic step in improving the quality of health services in hospitals
Co-Authors Angga Saputra Arbansyah Chandra, Muhammad Boby Derei, Daniël Emilson, Nur Husni Fakhriah, Syahriati Febrina Hertika Rani Febriyani, Evy Gumilang, Arvin Hans, Stanislaus Wisnu Putra Hasmiati, Rahmatullah Ayu Hayatuddin, Khalisa Jafar, Abdul Jumadi Jumadi Kasra, Helwan kasra, Helwan Kasra Muhammad Adi Saputra Muhammad Taufiq Mulkan, Hasanal Mulkan Okpirianty, Reny Okpirianty Pettanase, Ismail Priyambada, Galih Rani, Febrina Rani, Febrina Hertika Rusydi, Yudistira Rusydi Saputra, Muhamad Adi Sarah Qosim Syamsul Syamsul Usman, Abdul Hamid Yudistira Yulianingrum, Aulia Vivi