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Pengaruh PENGARUH KUALITAS PELAYANAN TERHADAP KEPUTUSAN PENGGUNA JASA TRANSPORTASI TEMAN BUS PT. TRANS MUSI PALEMBANG JAYA DI KOTA PALEMBANG Muhammad Deni; Anton Trianto; Arubina Bangsawan; Kemas Welly Angga Permana
Jurnal Ekonomi dan Bisnis (EK dan BI) Vol 5 No 2 (2022)
Publisher : Politeknik Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37600/ekbi.v5i2.599

Abstract

The purpose of this study was to find out: 1. To find out how the quality of service provided by Teman Bus transportation to passengers, 2. To find out how the decision of suit users to the services provided by Teman Bus transportation, 3. To find out how the influence of service quality on the decision of the Teman Bus transportation service user.The sample used in this study were people who had used the Teman Bus transportation service as many as 100 respondents, the data was obtained through 22 questionnaires. The method used in this sampling is by using simple random sampling method. The analytical method used is a quantitative analysis method using path analysis with the SPSS for windows version 24 program. The results of hypothesis testing indicate that there is a significant influence between service quality on service user decisions with a coefficient of determination (R2) obtained of 0.596, which means that there is an influence of the independent variable (service quality) on the dependent variable (service user decisions) of 59.6% and From the t-test, the results show that there is a significant effect of service quality on customer satisfaction on the Teman Bus transportation service with a significance value of t-count (12.013) > t-table (1.9844). Thus the hypothesis explains that Ho is rejected and Ha is accepted.
PENGARUH METODE HYPNOTIS TERHADAP KEMAMPUAN PESERTA INDIVIDU PADA PELATIHAN HYPNOSTIS PERUSAHAAN MULAWARMAN INSTITUTE PALEMBANG Arubina Bangsawan; Hendra Musa
Jurnal Apresiasi Ekonomi Vol 8, No 1 (2020)
Publisher : Institut Teknologi dan Ilmu Sosial Khatulistiwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (306.557 KB) | DOI: 10.31846/jae.v8i1.266

Abstract

The purpose of this study is to look at the effect of Hypnosis application on the individual abilities of Corporate Hypnosis Mulawarman Institute Palembang’s training participants. The research design uses pre – experimental designs in the form of one – shot case study and uses paradigm where in this research, there is a group that is given treatment and after a certain amount of time, the result will be observed. The object of the study is comprised of 30 professionals from various different work backgrounds in Palembang and the result proved than there are positive and significant effect of hypnosis application on individual abilities of Corporate Hypnosis Mulawarman Institute Palembang training participants. Overall, it can be concluded that, after studying the application of Corporate Hypnosis, participant can gradually improve their individual work abilities. Although there are still many shortcomings, this method is considered good enough and feasible if used appropriately. Hypnosis application can be used as an alternative solution to improve the ability of individual HR, especially in the cognitive, affective, and physical abilities of individuals in a work context.
PENGARUH LIFESTYLE TRADING, RESIKO, RETURN, PERSEPSI GENDER DAN PELUANG TERHADAP TRADING FOR LIVING PADA INVESTOR SAHAM Roy Saleh; Mahdi Hendrich; Arubina Bangsawan; Kemas Welly Angga Permana; Anton Trianto
Journal of Social and Economics Research Vol 6 No 2 (2024): JSER, December 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v6i2.712

Abstract

Penelitian ini bertujuan untuk menguji pengaruh lifestyle trading, risiko, return, persepsi gender, dan trading for living terhadap keputusan investasi saham digaleri BNI Sekuritas Palembang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei untuk mengumpulkan data dari 120 investor saham yang aktif.. Data yang diperoleh dianalisis dengan menggunakan teknik analisis regresi berganda. Hasil penelitian menunjukkan bahwa lifestyle trading, persepsi terhadap risiko dan return, serta konsep trading for living memiliki pengaruh signifikan terhadap keputusan investasi saham. Selain itu, persepsi gender juga mempengaruhi perilaku investasi saham. Implikasi praktis dari penelitian ini dapat digunakan untuk merancang strategi bagi investor saham di Indonesia, khususnya di Palembang.
PENGARUH LIFESTYLE TRADING, RESIKO, RETURN, PERSEPSI GENDER DAN PELUANG TERHADAP TRADING FOR LIVING PADA INVESTOR SAHAM Roy Saleh; Mahdi Hendrich; Arubina Bangsawan; Kemas Welly Angga Permana; Anton Trianto
Journal of Social and Economics Research Vol 6 No 2 (2024): JSER, December 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/jser.v6i2.712

Abstract

Penelitian ini bertujuan untuk menguji pengaruh lifestyle trading, risiko, return, persepsi gender, dan trading for living terhadap keputusan investasi saham digaleri BNI Sekuritas Palembang. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei untuk mengumpulkan data dari 120 investor saham yang aktif.. Data yang diperoleh dianalisis dengan menggunakan teknik analisis regresi berganda. Hasil penelitian menunjukkan bahwa lifestyle trading, persepsi terhadap risiko dan return, serta konsep trading for living memiliki pengaruh signifikan terhadap keputusan investasi saham. Selain itu, persepsi gender juga mempengaruhi perilaku investasi saham. Implikasi praktis dari penelitian ini dapat digunakan untuk merancang strategi bagi investor saham di Indonesia, khususnya di Palembang.
Pengaruh Pelatihan Dan Sikap Individu Terhadap Motivasi Kerja Peserta Pendidikan Vokasi Lembaga Pendidikan Dan Pengembangan Profesi Indonesia (Lp3i) Cabang Palembang Arubina Bangsawan; Hendra Musa; Imam Suroso; Aras Tulip; Vivin Afini
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 1 No. 1 (2017): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 1 No 1 (Desember 2017)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

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Abstract

This study aims to find out how the Effects of Training and Individual Attitudes to Work Motivation of Vocational Education Participants of Lembaga Pendidikan dan Pengembangan Profesi Indonesia (LP3I) branch of Palembang. The research usesPurposive Random Sampling method. Thus, the number of samples in this study are all participants of Vocational Education LP3I BranchofPalembang those are103 people for all majors.Methods of data analysis isMultiple Linear Regression method. The results show that training and individual attitudes significantly influence to the work motivation of Vocational Education Participants LP3I branch of Palembang either partially or simultaneously. In this research, training variable is the most dominant variable affectthe work motivation of Vocational Education Participant LP3I branch of Palembang.
Analisis Pengaruh Kualitas Layanan Pembuatan Perijinan Terhadap Citra Kantor Pelayanan Perijinan Terpadu (KPPT) Kota Palembang (Kepuasan Pelanggan Sebagai Variabel Intervening) Zein Ghozali; Munyati; Tutik Pebrianti; Indah Mawarni; Arubina Bangsawan
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 1 No. 2 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 1 No 2 (Juni 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

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Abstract

This study aims to determine the effect of the quality of licensing service in the Integrated Licensing Service Office (KPPT) of Palembang City simultaneously and partially on community satisfaction and the indirect effect of the quality of licensing service on the image of the Palembang Integrated Licensing Service Office (KPPT) through community satisfaction. This research was conducted at the Integrated Licensing Service Office (KPPT) of Palembang City, with a sample of 100 service users who were taken through purposive sampling method because they were selected based on the community who took care of the SITU, SIUP and IMB permits at the Palembang City KPPT. The data analysis techniqueused is path analysis method. The results showed that simultaneous quality of licensing service at the Palembang City KPPT consisting of tangibles (X1), reliability (X2), responsiveness (X3), assurance (X4), and emphaty (X5) had a significant influence oncommunity satisfaction ( Y) at 58.2%. Partially the quality of tangibles service has a significant effect of 13%, reliability has a significant effect of 36.7%, responsiveness has a significant effect of 5.6%, assurance has a significant effect of 37.2%, and emphaty has a significant effect of 10%. Besides that, the quality of licensing service has an indirect influence on the image of KPPT Palembang City through community satisfaction, namely tangibles dimensions of 8.8%, reliability of 16.3%, responsiveness of 1.8%, assurance of 23.1%, and emphaty have an indirect effect of 7.7%. The results also showed that the image of the Integrated Licensing Service Office (KPPT) of Palembang City was positive.
Pengaruh Sistem Kompensasi Terhadap Produktivitas Kerja Karyawan PT. Pupuk Sriwidjaja (Persero) Deddi Nifyandi; Muhammad Deni; Tutik Pebrianti; Arubina Bangsawan
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 1 No. 2 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 1 No 2 (Juni 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

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Abstract

This research was done in order to investigate the effect of compensation variables which are; salary and benefit, facility and honour toward the productivity of employees at PT. Pupuk Sriwidjaja Palembang, the objectives of this research were: a) to investigate the effect of compensation variables which are; salary and benefit, facility and honour toward the productivity of employees at PT. Pupuk Sriwidjaja Palembang, and b) to investigate which independent variable was dominant in affecting the productivity of employees at PT. Pupuk Sriwidjaja Palembang. The research method used was causal. There were 100 employees used as the relationship between variables was measured by using multiple linear regression analysis. The research findings in general showed that the variables of compensation which are; salary and benefit, facility and honour significantly affected the productivity of employees at PT. Pupuk Sriwidjaja Palembang. Partially, the salary and benefit variable had a dominant factor toward productivity of employees at PT. Pupuk Sriwidjaja Palembang.
Pengaruh Kepuasan Kerja dan Beban Kerja terhadap Kinerja Karyawan Departemen Mutu Checker dry PT. Aneka Bumi Pratama (ABP) Palembang Muhammad Deni; Arubina Bangsawan; Indah Mawarni; Vivin Afini
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 2 No. 1 (2018): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 2 No 1 (Desember 2018)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

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Abstract

This study aims to determine: (1) The effect of job satisfaction on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang. (2)The effect of workload on employee performance of quality checker dry department PT.Aneka Bumi Pratama Palembang.(3) The effect of job satisfaction and workload on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang. This is an assosiatif research.The type of datais quantitative dataor inthe formofnumbers.The research instrument uses questionnaires. The populationis employees of PT. Aneka Bumi Pratama Palembang. The sampling technique uses saturated sample.The instrument validity test uses Confirmatory Factor Analysiswhile the reliability test uses Alpha Cronbach. The measuring instrument is validandreliable for research instruments. Multiple regressionanalys is isused to test the hypothesis of this study. The results of the study at 5% significance level found that: (1) job satisfaction has appositive effect on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang witht count of 3.281 while t table of 2.028 in addition to the significance value 0 f0.002 also indicates the value is smaller than the alpha value of 0.05. (2) workload has a positive effect on employee performance of quality checker dry department PT. Aneka Bumi Pratama Palembang with t count of 5.947 while the value of t table (n=39,α=5%) of 2.028. Based on these values, t count is greater than t table, inaddition to the significant value smaller than the value of alpha (0.000<0.05). (3) Job satisfaction with F value of 135.064 is greater than F table of 3.26 besides the significance value of 0.000 smaller than the alpha value (n=39,α=5%), PT. Aneka Bumi Pratama Palembang with job satisfaction and workload has a positive and significant effect on employee performance variables.
Pengaruh Motivasi Kerja Terhadap Kinerja Tenaga Kependidikan Di SMA Negeri 18 Palembang Aras Tulip; Indah Mawarni; Zein Ghozali; Arubina Bangsawan; Amalia Mustikatamara
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 2 No. 2 (2019): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 2 No 2 (Juni 2019)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

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Abstract

This study aims to determine the effect of work motivation the performance of educational staff at SMA Negeri 18 Palembang. The samples are 74 educational staff at SMA Negeri 18 Palembang. Technique of data collection is by distributing questionnaires to 7 4 respondents while the method used in this sampling is saturation sampling technique. The method of analysis uses IBM SPSS Statistics for Windows Version 24 program path. Based on the result of this study concluded that there is an effect of work motivation on the performance of SMA Negeri 18 Palembang educational stafs. As for suggestions that work motivation should be good, so that it can be further improved because it will give effect in improving the performance of educational staff at SMA Negeri 18 Palembang, where the higher the work motivation of educational staff, then the higher the performance will be.
Pengaruh Kualitas Produk Dan Kualitas Layanan Terhadap Kepuasan Pelanggan Listrik Prabayar (Studi Kasus Pada PT PLN (Persero) UIWS2JB Up3 Ogan Ilir ULP Indralaya) Tutik Pebrianti; Zein Ghozali; Arubina Bangsawan; Hilwa Anggraini
JURNAL EKOBIS Kajian Ekonomi dan Bisnis Vol. 3 No. 2 (2020): Jurnal EKOBIS Kajian Ekonomi dan Bisnis Vol 3 No 2 (Juni 2020)
Publisher : JURNAL EKOBIS Kajian Ekonomi dan Bisnis

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Abstract

Product quality and service quality are factors that can provide customer satisfaction. The purpose of this study is to determine the effect of product quality and service quality on customer satisfaction. Product quality in this research was measured based on features, quality of work, durability, reliability, and conformance to specifications. Meanwhile, service quality was measured based on information quality, security & privacy, customer service & technical support. The questionnaire was distributed to 100 respondents, the prepaid electricity customers. The sample used in this study was simple random sampling. This study resulted variables of product and service quality both partially and simultaneously have a positive and significant effect on customer satisfaction.