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A Lesson Learned from BSI Error Service: A Twitter Text Mining Data Approach Using NVivo Izza, Nadia Nurul; Herindar, Evania; Akbar, Nashr
MALIA: Journal of Islamic Banking and Finance Vol 8, No 1 (2024): MALIA: Journal of Islamic Banking and Finance
Publisher : IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/malia.v8i1.23436

This research extensively examines Twitter trend data related to BSI (Bank Syariah Indonesia) error services, collecting 1,014 tweets in real-time using NCapture from NVivo 12 Plus within the timeframe of May 8-16, 2023. The key findings highlight that 81% of conversations regarding BSI error services carry a negative sentiment. Additionally, a word cloud identifies key terms such as "services" (2.21%), "transactions" (0.87%), "ransomware" (0.74%), and "trust" (0.42%). As a concrete solution, the research recommends enhancing the transparency of BSI management to the public and fostering close collaboration with relevant authorities such as OJK, BI, and LPS. Furthermore, the strengthening of BSI's cybersecurity is emphasized to mitigate risks. These findings not only provide in-depth insights but also present practical steps that can be implemented to protect consumers and restore public trust in the Islamic banking sector. As a valuable contribution to the literature, this research not only offers a snapshot of the current situation but also identifies relevant directions for future research. Overall, the study integrates comprehensive data analysis with impactful recommendations, establishing a robust foundation for understanding and continuous improvement in the management of BSI error services. Notably, this research is the first to use NVivo in collecting Twitter data related to BSI error services

The Measuring Efficiency of Waqf Fund Herindar, Evania; Rusydiana, Aam Slamet
Al-Awqaf: Jurnal Wakaf dan Ekonomi Islam Vol 14 No 2 (2021): Al-Awqaf: Jurnal Wakaf dan Ekonomi Islam
Publisher : Badan Wakaf Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47411/al-awqaf.v14i2.149

This study will try to measure the efficiency of waqf funds in zakat institutions in Indonesia using the non-parametric Data Envelopment Analysis (DEA) method. The objects in this study are eight zakat institutions that manage waqf funds in Indonesia. The data in this study comes from the annual reports of each of these institutions during the period 2013-2020. The input variables in this study include operational costs and HR costs. In comparison, the output variables in this study include the collection and distribution of waqf funds. This study indicates that during 2013-2020, the efficiency of zakat institutions in managing waqf funds has a fluctuating trend. This study will also look at the possibility of improving inefficient programs from input and output variables; in general, the main factor in the efficiency of waqf funds lies in the output variable, namely the acceptance and distribution of waqf funds. In addition, this study provides a reference for other decision-making units (DMUs) in improving efficiency, and the average DMU used as a reference is the one who has good professionalism and innovation. Keyword : Waqf fund, Data envelopment analysis (DEA), Efficiency, Indonesia

Human Resource Management and Mosque Performance: A SMART-PLS Asfia, Asfa; Herindar, Evania; Azqia, Hidayatul
The Economic Review of Pesantren Vol. 2 No. 2 (2023): The Economic Review of Pesantren
Publisher : SMART Insight

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58968/erp.v2i2.517

Along with the development of times and problems in an increasingly complex society, demanding the mosque must improve its performance and role concretely. Youth has a very important role in improving the performance of a mosque. The purpose of this study is to analyze the variable Strategic Human Resource Management (SHRM) and sharia financial literacy on mosque performance at the Al-Lathiif mosque in Bandung. This study used a sample of 82 respondents from the Hijrah youth community (Shift) drawn based on a purposive sampling technique. The analytical method in this study uses Structural Equation Modeling (SEM). The results showed that the value of R2 in the dependent construct in this study showed a value of 0.462 which means that the latent variable of mosque performance can be influenced by strategic human resource management simultaneously and sharia financial literacy by 46.2%, while the rest is influenced by other variables not examined in this research model. Meanwhile, SHRM with a value of 2.128 and a coefficient value of 0.012 has no significant effect because this research found that the Al lathiif mosque has not implemented SHRM formally and thoroughly. Likewise, Islamic financial literacy is influential but not significant to mosque performance.

MAQASID SHARIA IN TABARRUâ€™ CONTRACT LAWS Al-Ayyubi, Solahuddin; Herindar, Evania; Perdana, Muhammad Nabhan
Jurnal Al-Dustur Vol 6 No 1 (2023)
Publisher : Institut Agama Islam Negeri Bone

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30863/aldustur.v6i1.4194

A Research related to maqasid sharia in the tabarruâ€™ contract law had to be very seldom. With this research that examines two purposes, including, first, to determine the role of maqasid sharia in Islamic finance. Second, to determine the existence of maqasid sharia in tabarruâ€™ contract laws. By using qualitative approach, the data for this study was obtained from relevant books, journals, and other academic materials and supporting documents. The results of this study show that there are many roles of tabarruâ€™ contract, first, generally tabarru'at contract is reproduced considering that it contains several benefits. Second, tabarru' contract is issued voluntarily without the slightest doubt because this contract is a good deed and generosity. Third, improving the means of organizing tabarruâ€™ contracts according to the wishes of the donors. Fourth that donations should not be used as an excuse to waste other people's money, ranging from the rights of heirs to the debts of people who are in debt. This study will contribute to the literature on maqasid sharia in tabarruâ€™ contract laws and Islamic finance.

Sentiment Analysis of Islamic Fintech: Uncovering the Pulse of Twitter Post-Covid-19 Haidar, Abdullah; Hendrasto, Nur; Chairiyati, Fauziah; Herindar, Evania
International Journal of Economics (IJEC) Vol. 3 No. 1 (2024): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v3i1.663

Twitter user attitude towards sharia fintech research provides an intriguing glimpse into perceptions and responses to sharia-based financial innovation. According to an analysis of 2,131 tweets, the bulk of attitudes were neutral (80.8%), followed by positive sentiments (16.2%), and the least were negative sentiments (3%). These findings paint an intriguing picture of how users react to sharia-compliant fintech concepts. The predominance of neutral attitude may indicate that the majority of Twitter users are not yet completely engaged with or have a neutral opinion of sharia fintech. This could be due to a lack of knowledge about the concept or a lack of direct connection with Islamic financial channels. The presence of strong positive sentiment, on the other hand, suggests interest in and support for this endeavour. There may be a view that sharia fintech can give a more ethical and in line with Islamic financial principles alternative. The unfavourable mood that has evolved, however, cannot be disregarded. Opinions opposing sharia fintech can stem from a variety of sources, including questions about its compatibility with authentic sharia principles or concerns about the hazards and security of its use. It is critical to understand the causes of unfavourable attitude and to improve education and transparency about sharia fintech. Overcoming questions and fears may necessitate an all-inclusive strategy to regulation, outreach, and risk management. In this approach, it can increase user trust and knowledge of the existence and benefits of sharia fintech in the current financial environment.

Understanding Kompangan As Jambi-Malay Traditional Arts and Cultural Heritage: An Anthropological Research Haidar, Abdullah; Herindar, Evania; Chairiyati, Fauziah
Sunan Kalijaga: International Journal of Islamic Civilization Vol. 6 No. 2 (2023)
Publisher : Universitas Islam Negeri Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/skijic.v6i2.2828

Like other traditional art forms, Kompangan in Jambi Seberang faces challenges in the preservation and transmission of culture due to globalization and changes in social patterns. Despite its cultural significance, research on the strategies used by local groups to maintain and promote this community is limited. The research gap includes the lack of detailed studies of the role of certain community groups, such as the Ulu Gedong, in preserving Kompangan and the mechanisms of cultural transmission within these groups. This research aims to fill these gaps by delving deeper into the history of Kompangan as a musical instrument and the roles of the Ulu Gendong Group in preserving the Kompangan as a traditional Malay art in Jambi Seberang. By using anthropological research, the results of this study indicate that Kompangan art is part of Malay Islamic culture and traditional musicals of Jambi Province, especially from Jambi Seberang. Immigrants from the Middle East have brought Kompangan. Sambilan Group was founded in Kampung Tengah, Jambi, and that is where Kompangan got its start. Kompangan art has evolved in several districts, including Ulu Gedong. Ulu Gedong, Riyatul Jannah, Riyatul Abedin, and Al-Hidayah are the four main Kompangan. The young generation plays a crucial role in preserving Kompang in Jambi Seberang. The goal for the next generation is to value their culture more and keep their cultural legacy alive, particularly this Kompangan art.

A Lesson Learned from BSI Error Service: A Twitter Text Mining Data Approach Using NVivo Izza, Nadia Nurul; Herindar, Evania; Akbar, Nashr
MALIA: Journal of Islamic Banking and Finance Vol 8, No 1 (2024): MALIA: Journal of Islamic Banking and Finance
Publisher : IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/malia.v8i1.23436

This research extensively examines Twitter trend data related to BSI (Bank Syariah Indonesia) error services, collecting 1,014 tweets in real-time using NCapture from NVivo 12 Plus within the timeframe of May 8-16, 2023. The key findings highlight that 81% of conversations regarding BSI error services carry a negative sentiment. Additionally, a word cloud identifies key terms such as "services" (2.21%), "transactions" (0.87%), "ransomware" (0.74%), and "trust" (0.42%). As a concrete solution, the research recommends enhancing the transparency of BSI management to the public and fostering close collaboration with relevant authorities such as OJK, BI, and LPS. Furthermore, the strengthening of BSI's cybersecurity is emphasized to mitigate risks. These findings not only provide in-depth insights but also present practical steps that can be implemented to protect consumers and restore public trust in the Islamic banking sector. As a valuable contribution to the literature, this research not only offers a snapshot of the current situation but also identifies relevant directions for future research. Overall, the study integrates comprehensive data analysis with impactful recommendations, establishing a robust foundation for understanding and continuous improvement in the management of BSI error services. Notably, this research is the first to use NVivo in collecting Twitter data related to BSI error services

Cash Waqf Intention among Indonesian Muslim Youth: The Role of Banking Digitalization Haidar, Abdullah; Hendrasto, Nur; Herindar, Evania; Chairiyati, Fauziah
Ekonomi Islam Indonesia Vol. 6 No. 2 (2024): Ekonomi Islam Indonesia
Publisher : SMART Insight

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58968/eii.v6i2.568

This study aims to explore the factors influencing the adoption of cash waqf transactions by Generation Z and Millennials in East Java, Indonesia, focusing on the use of the Digital Sharia Banking System (DSBS). Implemented through a collaboration between the Badan Wakaf Indonesia (BWI) and Sharia banks utilizing financial technology (FinTech), DSBS represents an innovative approach to facilitating cash waqf transactions. The investigation involved 200 participants and utilized Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze the data. The results indicate that the overall model met all the requirements. Key findings suggest that the decision or intention of Generation Z and Millennials in East Java to participate in waqf through DSBS is influenced by factors such as convenience, usefulness, and subjective norms. The study highlights that the ease and benefits of using DSBS for cash waqf transactions are the most crucial factors driving the growth of cash waqf in the region. Integrating the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB), the research reveals that while perceived usefulness is a significant driver for positive attitudes and intentions to use DSBS, ease of use and behavioral control do not significantly impact these attitudes or intentions. Therefore, enhancing the perceived usefulness of DSBS is recommended as a more effective approach to promote its use in waqf transactions.

The Measurement of Efficiency and Productivity of Small Banks Comparative Study in Central Java and Yogyakarta Herindar, Evania; Ikha Nur Syamsiyah
Journal of Business Management and Islamic Banking Vol. 2 No. 2 (2023)
Publisher : UIN Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jbmib.v2i2.2071

Research Aims: The purpose of this study was to determine the effect of promotion and service quality on students' interest in choosing SIPINTAR products at PT. Bank Perkreditan Rakyat Pembangunan Kerinci. Methodology: This study uses a quantitative research design with a survey approach. The research sample was 60 students in Kerinci Regency while the sampling technique was the convenience sampling method. The data analysis technique used multiple linear analysis, while the hypothesis testing used the statistical t test and F test with the help of the IBM SPSS 26 application. Research Findings: The results of this study found that partially promotion had a positive and significant effect on students' interest in using SIPINTAR products, while service quality had no effect on students' interest in using SIPINTAR PT. Kerinci Development People's Credit Bank. The results of the F test show that promotion and service quality simultaneously have a significant effect on using PT. SIPINTAR products. Kerinci Development People's Credit Bank, with the magnitude of this influence, namely 20.6%. Theoretical Contribution: This research is beneficial for the development of the banking business, especially for regional banks. Research limitation and implication: This study has limitations, namely only examining promotion factors and service quality in influencing the intention to save. However, the results of this study provide information that promotion is a factor in forming interest in using banking products.

The Waqf Integrated Income-Generating Model: A Catalyst for Indonesia's Sustainable Development Ambitions Haidar, Abdullah; Herindar, Evania; Arviannis, Tasya; Nursyamsiyah, Ikha; Hendrasto, Nur
EKONOMIKA SYARIAH : Journal of Economic Studies Vol. 8 No. 1 (2024): June 2024
Publisher : Universitas Islam Negeri Sjech M. Djamil Djambek Bukittinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30983/es.v8i1.8256

This research delves into the effect of collective beliefs and anticipations regarding investment cooperation, technological progression, and administrative governance on fostering sustainable income through the Waqf Integrated Income Generating Model (WIIGM). The study, grounded in the Theory of Reasoned Action (TRA), empirically assesses public perceptions of the WIIGM. A survey conducted among 100 participants through convenience sampling and online questionnaires provides the data, which is analyzed using partial least squares structural equation modeling to test hypotheses. Prior ethical approval was secured for data collection. Findings from this study highlight that sustainable income is positively influenced by investment collaboration and governance, but not by technological advancements. In terms of building trust (behavioral intention) in the WIIGM model, technological advancement does not show a significant effect. This novel investigation offers insights into how a newly proposed integrated income model for waqf institutions could enhance community trust. The study holds substantial implications. It is intended for professionals and government officials to understand waqf's functions, positions, and potential applications, considering community trust and beliefs.

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