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MODEL OF COSTUMER SATISFACTION DETERMINANTS: SERVICE QUALITY, PRICE, AND ACCESSIBILITY AS KEY VARIABLES Muffida, Nur Indah; Djunaidi; Angga Rizka Lidiawan
Jurnal Dinamika Ekonomi Syariah Vol 12 No 2 (2025): Jurnal Dinamika Ekonomi Syariah
Publisher : Program Studi Ekonomi Syariah, Institut Agama Islam Pangeran Diponegoro Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53429/jdes.v12i2.1556

Abstract

This study aims to determine the Influence of Service Quality, Price and Location on Consumer Satisfaction in Ndalem Gawanda Nganjuk. This study uses a quantitative approach with multiple linear regression analysis methods to test the hypothesis after going through validity, reliability, and classical assumption tests. Data were obtained by distributing questionnaires to 67 respondents using the accidental sampling method. The results showed that Service Quality, Price and Location have a positive and significant effect on Consumer Satisfaction. The better the quality of service provided, the more competitive the price offered, and the more strategic the location of Ndalem Gawanda, the higher the level of consumer satisfaction.
PERSEPSI GURU TERHADAP KESULITAN BELAJAR SISWA DALAM MATA PELAJARAN BAHASA INDONESIA DI SDN 005 PALEMBANG Muhammad ridho azmi; Djunaidi; Amiruddin
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 02 (2025): Volume 10, Nomor 02 Juni 2025 publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i02.28301

Abstract

This study aims to find out the teacher's perception of students' learning difficulties in Indonesian subjects in grade II of SDN 005 Palembang. This study uses a qualitative approach with the research subject of grade II teachers. The data collection techniques used include observation, interviews, and documentation. Data analysis is carried out through three stages, namely data reduction, data presentation, and conclusion drawn. The results of the study showed that there were 8 students in class II A and 7 students in class II B who had learning difficulties. The forms of learning difficulties experienced by students include difficulties in reading, writing, and understanding the material. The factors that cause learning difficulties are categorized into internal and external factors. Internal factors include a lack of interest in learning and the presence of special needs in some students. Meanwhile, external factors consist of family conditions, economy, and school environment. Family factors are the dominant cause, especially in students who come from broken homes and lack parental support. Economic factors also affect through limited learning facilities. In addition, the condition of the narrow and noisy school environment is also an obstacle in the student learning process. Based on these findings, special attention and strategies are needed from teachers and schools to address students' learning difficulties holistically.
Observasi Karakteristik Peserta Didik Akuntansi dan Keuangan di SMKN 2 Semarang Wijaya, Herri; Djunaidi; Ningrum, Seffy Kusuma
Inovasi Teknologi Masyarakat (INTEKMAS) Vol. 3 No. 1 (2025): June 2025
Publisher : Wadah Inovasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53622/intekmas.v3i1.257

Abstract

Penelitian ini dilakukan di SMKN 2 Semarang, Jalan Dokter Cipto No.121A, Karangturi, Kec. Semarang Tim., Kota Semarang, Jawa Tengah 50124, dengan tujuan mengatasi kurangnya pemahaman mendalam tentang karakteristik peserta didik di jurusan Akuntansi dan Keuangan Lembaga serta ketidaksesuaian antara strategi pembelajaran yang ada dengan kebutuhan dan potensi peserta didik. Metode yang digunakan meliputi observasi, survei kuesioner, wawancara opsional, dan analisis data untuk mengumpulkan informasi mendetail tentang siswa kelas X AKL 1. Manfaat pelaksanaan penelitian ini bagi siswa meliputi pemahaman yang lebih baik tentang diri sendiri, dukungan dalam persiapan kuliah dan pengembangan karir, serta pengalaman pembelajaran yang lebih menyenangkan dan efektif. Bagi sekolah, hasil ini membantu dalam merancang program pembelajaran yang lebih sesuai dan meningkatkan kualitas pendidikan. Secara umum, penelitian ini berkontribusi pada pengembangan strategi pembelajaran yang lebih efektif dan efisien di Indonesia. Hasil pelaksanaan menunjukkan bahwa 76% siswa berencana kuliah setelah lulus, dengan cita-cita pekerjaan yang bervariasi seperti bekerja di BUMN, menjadi akuntan, atau berkarir di bea cukai dan pemerintahan. Pilihan universitas mayoritas adalah UNDIP, diikuti oleh UGM dan universitas lainnya. Suasana belajar di kelas dirasakan santai dan menyenangkan oleh 97% siswa, dan 88% merasa memiliki status sosial ekonomi yang setara dengan teman sekelasnya. Minat mata pelajaran terbanyak adalah matematika (41%), dan gaya belajar yang paling dominan adalah kinestetik (44%). Motivasi belajar terutama untuk mempersiapkan masa depan (47%), dan mayoritas siswa (79%) mampu mengelola emosi dengan baik. Interaksi sosial mayoritas dilakukan sesuai kebutuhan (62%), dan nilai moral serta spiritual yang dianut adalah menghargai orang lain dan bertindak benar. Perkembangan motorik mayoritas siswa dinilai baik (82%).
MODEL OF COSTUMER SATISFACTION DETERMINANTS: SERVICE QUALITY, PRICE, AND ACCESSIBILITY AS KEY VARIABLES Muffida, Nur Indah; Djunaidi; Angga Rizka Lidiawan
Jurnal Dinamika Ekonomi Syariah Vol. 12 No. 2 (2025): Jurnal Dinamika Ekonomi Syariah
Publisher : Program Studi Ekonomi Syariah, Institut Agama Islam Pangeran Diponegoro Nganjuk

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53429/jdes.v12i2.1556

Abstract

This study aims to determine the Influence of Service Quality, Price and Location on Consumer Satisfaction in Ndalem Gawanda Nganjuk. This study uses a quantitative approach with multiple linear regression analysis methods to test the hypothesis after going through validity, reliability, and classical assumption tests. Data were obtained by distributing questionnaires to 67 respondents using the accidental sampling method. The results showed that Service Quality, Price and Location have a positive and significant effect on Consumer Satisfaction. The better the quality of service provided, the more competitive the price offered, and the more strategic the location of Ndalem Gawanda, the higher the level of consumer satisfaction.
Co-Authors Amiruddin Amrullah, Mohd. Yusuf Angga Rizka Lidiawan Etty Pratiwi Firdaus Hadi Santosa Hastriana, Umniyatis Sholihah Herri Wijaya Marchel Christiono Marleni Marta, Nur Aeni Muffida, Nur Indah Muhammad Nur Arkham Muhammad ridho azmi Mulyati, Mardonia Ningrum, Seffy Kusuma Putri, Mega Kusuma Riska Tri Putri RIZKY, ACHMAD Sri Martini Sri Martini Suci Asrina Ikhsan Sulthan Ghazi Al Ghifari Vindya Mayralda