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All Journal JURNAL SISTEM INFORMASI BISNIS Prosiding Seminar Nasional Sains Dan Teknologi Fakultas Teknik Scientific Journal of Informatics Sistemasi: Jurnal Sistem Informasi Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal Ilmiah Matrik Ijaz Arabi Journal of Arabic Learning JURIKOM (Jurnal Riset Komputer) Jurnal Hilirisasi IPTEKS (JHI) JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) ComTech: Computer, Mathematics and Engineering Applications Journal of Information Systems and Informatics Journal of Electrical, Electronics and Informatics JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Teknologi Informatika dan Komputer Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Journal of Software Engineering Ampera Jurnal Pengabdian kepada Masyarakat Bina Darma International Journal Software Engineering and Computer Science (IJSECS) Jurnal Pengabdian Masyarakat Information Technology (JPM ITech) Malcom: Indonesian Journal of Machine Learning and Computer Science Bulletin of Social Informatics Theory and Application Saturnus: Jurnal Teknologi dan Sistem Informasi
Leon Andretti Abdillah
Universitas Bina Darma
Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Veterinary Other

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Journal : Scientific Journal of Informatics

 1 
FinTech E-Commerce Payment Application User Experience Analysis during COVID-19 Pandemic Abdillah, Leon A.
Scientific Journal of Informatics Vol 7, No 2 (2020): November 2020
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v7i2.26056

Abstract

Application of information technology in the era of big data and cloud computing has led to the trend of electronic payments through financial technology, or FinTech. One of the most popular FinTech applications in Indonesia is Go-Pay in the Gojek start-up application. This research will analyze how the FinTech Go-Pay user experience both for transactions on Gojek and at merchants that collaborate with Gojek. User Experience (UX) is analyzed using the User Experience Questionnaire which consists of 6 (six) variables (Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty). Total data collected amounted to 258. After analyzing the calculation results, the mean scores are obtained in the following order: Efficiency, Perspicuity, Stimulation, Attractiveness, Dependability, and Novelty. Then when compared with benchmark data the following sequence is obtained: Efficiency, Perspicuity, Stimulation, Attractiveness, Dependability, and Novelty. Overall the Go-Pay service is efficient and perspicuity, but the Go-Pay service needs to improve its novelty.
FinTech E-Commerce Payment Application User Experience Analysis during COVID-19 Pandemic Abdillah, Leon A.
Scientific Journal of Informatics Vol 7, No 2 (2020): November 2020
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v7i2.26056

Abstract

Application of information technology in the era of big data and cloud computing has led to the trend of electronic payments through financial technology, or FinTech. One of the most popular FinTech applications in Indonesia is Go-Pay in the Gojek start-up application. This research will analyze how the FinTech Go-Pay user experience both for transactions on Gojek and at merchants that collaborate with Gojek. User Experience (UX) is analyzed using the User Experience Questionnaire which consists of 6 (six) variables (Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty). Total data collected amounted to 258. After analyzing the calculation results, the mean scores are obtained in the following order: Efficiency, Perspicuity, Stimulation, Attractiveness, Dependability, and Novelty. Then when compared with benchmark data the following sequence is obtained: Efficiency, Perspicuity, Stimulation, Attractiveness, Dependability, and Novelty. Overall the Go-Pay service is efficient and perspicuity, but the Go-Pay service needs to improve its novelty.
Enterprise Digital Payment Trends Survey Post COVID-19 Situation Leon A. Abdillah; Dhea K Putri; Anggy Artavi
Scientific Journal of Informatics Vol 10, No 2 (2023): May 2023
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v10i2.43068

Abstract

Purpose: This research article presents the results of a survey on digital payment transactions using mobile Fintech applications. The target users are from the tenant or seller side. The research locations were conducted in 2 (two) of the biggest malls in Palembang, namely Palembang Square (PS) and Palembang Trade Center (PTC).Methods: The research method applied is a survey involving online questionnaires using Google Forms.Result: The observed Fintech mobile applications are OVO and ShopeePay. The research collected data on 105 tenants of Small and Medium Enterprises (SMEs). The results show that the Fintech ShopeePay application (62%) is used more than OVO (38%). SME business actors are dominated by women (57%) compared to men (43%). These tenants are mainly in the Gen Z category (73%). Meanwhile, many of the business types of tenants are engaged in the culinary sector (42%). Most of the tenants' turnover range is in the range of 0-5 million (Rupiah) per month (38%). but there are 2% who have a turnover of more than 25 million (Rupiah).Novelty: This research enriches the survey on the use of the Fintech platform from the side of tenants who open their businesses in modern shopping places after COVID-19.
Co-Authors Aan Restu Mukti Adellia Adellia Adlyn Alfarabi, Muhammad Afriyudi Agramanisti Azdy, Rezania Agustina, Adelya Ahmad Joko Kusumo Aisyah Aisyah Akbar, Doni Anggieta Fatia Sari Anggraini, Siti Nashirah Anggy Artavi Arya Puje Arsane, Kadek Aziza, Yumaika Nistia Boby Febriansah Chairul Mukmin Deni Erlansyah Desta Uda Pranata Dewi, Luh Yuliani Purnama Dhea K Putri Dwi Hurriyati Dyo Arganata, Muhammad Edi Supratman Eka P. Agustini Erkinovich, Sayfiyev Eldor Ernawati, Yeni Ester Rajagukguk Evi Yulianingsih Fatmasari Fatmasari Febby Shania Utami Febriansyah , Bagas Febriyanti Panjaitan Fikri, M Fikriliani, Cindy Fitri, Suci FITRIA APRILIA Handayani, Trian Herdiansyah, M. Izman Iin Seprina Ilman Zuhri Yadi Imam Prayuda Indah Yulia Yulia Indra Gunawan Ismayanti, Meri Khoirul Umam Kurniasti , Azka Kurniawan Kurniawan Laila Sagita Linda Atika M. Nasir Maret Sitanggang Marlindawati Marlindawati Megawaty Mila Nisti Oktarina Moutia, Nour Muhammad Syarriansyah Mukti, Yogi Neisya Panggabean, Wahdyta Putri Purwaningtias, Fitri Puspita, Desi Putra, M. Soekarno Putri Septiani Putri, Belvana Putri, Dhea Kesuma Rapica Amalia, Rissa Reni Laili Rezania Agramanisti Azdy Robbi Rahim Rosalyn, Ellen R Sania Febriani Santri W Pasaribu Suhartini Suhartini Suyanto Suyanto Suyanto Tata Sutabri Tiara Berliani Tri A. Purwanto Yeni Ernawati Yesi Novaria Kunang Yogi Isro Mukti, Yogi Isro Yudha Wahyu Hidayat