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All Journal International Journal of Public Health Science (IJPHS) JURNAL SIPIL STATIK JURNAL ADMINISTRASI PUBLIK JSME MIPA UNIMA Chem Info El-Hayah : Jurnal Biologi JURNAL ADMINISTRASI BISNIS JURNAL ILMIAH SOCIETY Jurnal Penelitian Pendidikan IPA (JPPIPA) JURNAL PENDIDIKAN TAMBUSAI JISIP: Jurnal Ilmu Sosial dan Pendidikan FIBONACCI: Jurnal Pendidikan Matematika dan Matematika ALGORITMA : Journal of Mathematics Education JURNAL PENDIDIKAN, SAINS DAN TEKNOLOGI Jurnal Ilmiah Wahana Pendidikan Plusminus: Jurnal Pendidikan Matematika AGRI-SOSIOEKONOMI JNPM (Jurnal Nasional Pendidikan Matematika) Algoritma: Jurnal Matematika, Ilmu Pengetahuan Alam, Kebumian dan Angkasa J-CEKI Konstanta : Jurnal Matematika dan Ilmu Pengelatuan Alam
Femmy Nurul Akbar
FMIPA Jurusan Pendidikan Biologi Universitas Negeri Manado
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Immunology & microbiology Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Social Sciences Other

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Journal : JURNAL ADMINISTRASI PUBLIK

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Peranan Hubungan Kerja Kemanusiaan Terhadap Proses Pengambilan Keputusan (Suatu Studi Pada Kantor Kecamatan Malalayang Kota Manado) Manimpurung, Grace; Ogotan, Martha; Tulusan, Femmy
JURNAL ADMINISTRASI PUBLIK Vol 2, No 30 (2015)
Publisher : Sam Ratulangi University

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human relations are already implemented in the life of the Organization, both private andgovernmental, but kenayataan showed that not a few others agencies or Government agencies thatare less attention to certain aspects of the approach to human relations, especially with regard toissues of concern the nature of the psychological, social and batiniah. One example of a case whichcan be removed in this study is in the Sub-district offices environments Malalayang as objects ofresearch. This research aims to know the role of the humanitarian work of the decision makingprocess in the Office of subdistrict malalayang.This research uses a type of quantitative research using existing formulas.In this study have been reflected clearly the role of the humanitarian work of the existing decisionmaking processes in the Office of subdistrict MalalayangKeywords: Employment Relationships, Humanity, The Decision
PENGEMBANGAN SUMBER DAYA APARATUR PEMERINTAH DESA Suatu Studi Di Kecamatan Patilanggio Kabupaten Pohuwato Provinsi Gorontalo Alatani, Hendriyanto; TULUSAN, FEMMY; KIYAI, BURHANUDDIN
JURNAL ADMINISTRASI PUBLIK Vol 5, No 80 (2019)
Publisher : Sam Ratulangi University

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Penelitian ini bertujuan untuk mengetahui Pengembangan Sumber Daya Aparatur Pemerintah Desa DiKecamatan Patilanggio Kabupaten Pohuwato. Penelitian ini menggunakan metode Kualitatif pendekatandeskriptif dengan mendefkriptifkan data yang diperoleh dari hasil penelitian mengenai PengembanganSumber Daya Manusia pada aparatur pemerintah desa. Informan penelitian ini sebanyak 9 orang yaituKepala Desa (3 orang), Kepala desa Iloheluma, kepala desa Sukamakmur, dan kepala Desa Manawa danmayarakat desa ada (6 orang), 2 orang masyarakat desa Iloheluma, 2 orang masyarakat Desa Sukamakmurdan 2 orang masyarakat Desa Manawa. Dalam penelitian kualitatif, pengumpulan data dilakukan denganobservasi dan wawancara, teknik analisis data terdiri pengumpulan data, Reduksi Data, Model Data, danPenarikan Kesimpulan. Pengembangan Sumber Daya aparatur Pemerintah Desa di KecamatanPatilanggio Kabupaten Pohuwato Provinsi Gorontalo saat ini belum baik apabila dilihat dari tingkatpendidikan, pengetahuan, dan keterampilan yang dimiliki oleh apparat pemerintah desa karena jika dilihatdari cara apaaratur pemerintah desa memberikan pelayanan pada masyarakat terlihat ada beberapaaparatur pemerintah desa yang kurang mampu dalam memberikan pelayanan. Ada beberapa hal yangdisarankan pada pemerintah desa yaitu perlu adanya peningkatan kapasitas pendidikan dan pelatihan padaapparat pemerintah desa untuk menambah pengetahuan dan keterampilan pemeintah desa dalammemberikan pelayanan pada masyarakat.Kata kunci: Pengembangan;Sumber Daya Manusia, Apparat; Pemerintah Desa.
EFEKTIVITAS PELAKSANAAN TUGAS PEGAWAI DI DISTRIK KAIMANA KABUPATEN KAIMANA PROVINSI PAPUA BARAT MUFARA, YAHYA; Tulusan, Femmy; Londa, Very
JURNAL ADMINISTRASI PUBLIK Vol 3, No 038 (2016): Jurnal Administrasi Publik
Publisher : Sam Ratulangi University

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Abstract: the phenomenon of the problem shows the Organization of the work of existing employees inthe District of Kaimana haven't gone well, among others seen in the administrative service is still slowas in the data rendering the poor district of Kaimana in some wards, the coordination of work activities– activities of community empowerment. Based on the issue, then that becomes the goal of the research isto find out the effectiveness of the implementation of the duties of a clerk in the Districtof Kaimana Regency Kaimana of West Papua ProvinceThis research uses qualitative descriptive analysis with design. This design becausethe election as research purposes i.e. describes the effectiveness of the implementation of the duties of aclerk in the District of Kaimana Regency Kaimana of West Papua Province. Theinformant i.e. research people who understood by researchers havedata and information needed in thisresearch to describe the effectiveness of the implementation of the duties of a clerk in the Districtof Kaimana Regency Kaimana of West Papua Province. Then the informants have been interviewed inthis study a total of 10 peopleThe results showed that the effectiveness of the work of employees in the DistrictofKaimana Regency Kaimana of West Papua Province has not been fully achieved wellseen from theaspect of production, efficient use, satisfaction, adaptation and developmentKey words: effectiveness, Performance, Employee
KEMAMPUAN LURAH PADA KOORDINASI PEMBANGUNAN DI KELURAHAN BANJER KECAMATAN TIKALA KOTA MANADO AGUNE, DWI WAHYUNI; TULUSAN, FEMMY; PALAR, NOVIE
JURNAL ADMINISTRASI PUBLIK Vol 4, No 57 (2018)
Publisher : Sam Ratulangi University

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Abstract: urban village head (Lurah) has the duty to execute the authority of the government that delegated bythe mayor to handle as a matter of regional autonomy, one of which is coordination. This research wasconducted with the aim of explaining the ability of urban village head on the coordination of development inKelurahan Banjer, Tikala Sub-district, Manado City. The research design used is qualitative. The researchfindings are the ability of the lurah to coordinate the development in Kelurahan Banjer, Tikala Sub-district,Manado City, in terms of technical capability in the administrative and technical processes work well verticallybut not horizontally. Humanity's ability is very prominent in the implementation of tasks, especially in guidingand directing the work of staff and to the community. Conceptual ability in the field of tasks in administrationand planning goes well.Keywords: Ability of urban village head, Coordination, Development.
KINERJA KEPALA KAMPUNG DALAM PENYELENGGARAAN PEMERINTAHAN DAN PEMBANGUNAN DESA DI KAMPUNG NDUMA DISTRIK MAPNDUMA KABUPATEN NDUGA Karunggu, Nola; Rompas, Welson Yappi; Tulusan, Femmy
JURNAL ADMINISTRASI PUBLIK Vol 2, No 029 (2015)
Publisher : Sam Ratulangi University

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ABSTRACT: Act. 32 of 2004 stated that the village chief has a fundamental duty held government affairs and communitydevelopment. PP. 72 of 2005 explains, is the task of government affairs, among others, community living arrangements inaccordance with the authority of the village. Affairs, among others, is to coordinate the development of participatoryvillage. The purpose of this study was to determine how the village head Nduma performance in governance and ruraldevelopment.This study used a descriptive-qualitative method. Informants of this study as many as 15 peoplewere taken from the employed several elements of village government officials, BPD / MTT, LPM, PKK leaders /community leaders / traditional / religious., And citizens. The main instrument in this study is a researcher himself, whilecollecting data using interview techniques and assisted with the observation danstudi dokmentasi. Data analysis was doneby using qualitative descriptive analysis-interactive model ofMilesand Hubernann.The results of the study provide conclusions: (1) Performance Nduma kampug head in the administration ofgovernment affairs villages (such as lead organization of village administration, village life setting, rulemaking village,the formation of village social institutions, peace and public order pemerliharaan village, village financial management,and services to the public) is not optimal, but generally are good enough; (2) Performance Nduma village heads in theimplementation of rural development / village (ie the coordination and facilitation of development planning,pengkoordinasikan implementation of development programs, and the mobilization and development of communityparticipation in development), also have not been up but has shown good performance.Based on the conclusions, it is recommended suggestion that the performance of the head of the village Ndumain governance and development needs to be improved and enhanced. Uutuk the village heads need to improve knowledgeand skills dang governance and development.Keywords: village head performance, governance and rural development.
KINERJA PT. PLN (PERSERO) DALAM MENANGGAPI KELUHAN PELANGGAN DI KOTA SORONG PROVINSI PAPUA BARAT KAMINISUBUN, CELINE; TULUSAN, FEMMY; PALAR, NOVIE
JURNAL ADMINISTRASI PUBLIK Vol 4, No 60 (2018)
Publisher : Sam Ratulangi University

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Abstract: The purpose of this study is to determine how the performance of PT PLN in the complaint/ complaintsin the city of sorong, west papua province.This research use method approach of descriptive –qualitative. based on the theoreatical study, the performanceview from the three dimensions of organizational performance the public service namely productivity,responsiveness and accountability. The research informansin the capture of elemen of the of the official/employeePLN the city of sorong as many as 4 people, and community customers of PLN as much as 4 people. Data collectionusing interview guidelines ,while the analysis technique used is the analysis of the interactive model of Miles andhubernann.Based on the results of data analysis on apple conclusion (1) the productivity has been quite good in view of theimplementation of the set, ability carry out the service, the level of achievement, the realization of the operatingbudget, the efficiency of use of facilities/ infrastructure work, and optimilisasi utilization of potensial HUMANresources officer. (2) responsiveness has been quite good in view of programs and actions to respond to customercomplaints, but still less good in view of speed and punctuality (3) accountability is good enough in view of theopenness of the give an answer to the community/ customer about the program as well as customer satisfaction.Starting from the results of the study then can in kemukan some advice : (1) team technical services in the needto consider in more into four tim/ group to four wilayah/ a different location. (2) the service to responded withrapid and timely complaints customers hendaklah in increase and in sesuaikan with the needs of customers. (3)accountability hendaklah more transparent to utilize in optimally media the and social media that thereKey Word : The Performance, Customer Service PLN
PENGARUH KUALITAS PELAYANAN PUBLIK TERHADAP KINERJA ORGANISASI (Studi Pada Dinas Kependudukan dan Catatan Sipil Kabupaten Minahasa Tenggara) Kawahe, Lucky; Tulusan, Femmy; Kiyai, Burhanuddin
JURNAL ADMINISTRASI PUBLIK Vol 1, No 37 (2016)
Publisher : Sam Ratulangi University

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ABSTRACT: This study originated from the results of the pre-survey which found that the performance of the organization in the Department of Population and Civil Registration Minahasa sicapai Tengga yet optimal. This is presumably related to the quality of public services is still relatively low. Thus, this study aims to determine and quantify the effect of Organizational Performance against Public Service in the Department of Population and Civil Registration Southeast Minahasa Regency. Descriptive and quantitative approach applied to problem solving. Samples drawn by purposive sampling of respondents as many as 36 employees / service personnel, then spread Questionnaire (a questionnaire) and the results are analyzed by applying the techniques of regression and correlation analysis product moment.The research results presented as follows:The result of identification of variables showed that in general, both the variable quality of public services as well as organizational performance variables Department of Population and Civil Registration Southeast Minahasa Regency are in the category of 'high'. However, there are two dimensions of quality of public services have not achieved optimal, the empathy dimension and the dimension of direct evidence. This is due to the relative weakness of supervision conducted leadership.The quality of public services and very significant positive effect on organizational performance. Both variables have a linear patterned functional relationship and are contributive. If the improved quality of public services, it will boost the performance of the organization, particularly in the Department of Population and Civil Registration Southeast Minahasa Regency.Thus, it can be concluded that the proposed research hypotheses have been tested empirically enforceability as well as to justify the theory underlying terori. It is recommended that local governments streamline supervision attached, as well as training programs to improve the quality of public services and organizational performance.Keywords: Quality of public services, the performance of the organization
PENERAPAN NILAI-NILAI REVOLUSI MENTAL APARATUR SIPIL NEGARA DI BADAN KESATUAN BANGSA DAN POLITIK KABUPATEN MINAHASA UTARA TANASELA, FRISCA MARSELA; Lengkong, Daicy Florence; Tulusan, Femmy
JURNAL ADMINISTRASI PUBLIK Vol 2, No 044 (2016)
Publisher : Sam Ratulangi University

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Abstract : The implementation of mental revolution vale is a mind program from president of republic Indonesia. But the implementation of the program is not run snoothly at this moment cause there are many problems happend in the implementation of mental revolution such as beliefeness, hope, compasionate, and civil cocupation as a subjec.This research uses qualitative research methods. Informant research by as much as 10 (ten) the informant i.e. consists of 1 head of the Agency, 1 Secretary, 1 head of the Agency, then 2 officers and 2 community. Data collection techniques used i.e., interview techniques, techniques of observation/observation, and technical documentation. As well as the Data analysis techniques used for Data Reduction, namely, The Presentation of Data, as well as the withdrawal of conclusions based on research conducted the nation's Unity in the body of researchers and politics of North Minahasa Regency researched through observation, reality as well as data or documents such as the report of the performance government agencies, strategic plan, a long-term plan. The conclusion can be drawn in the research in the body of the unity of the nation and the Politics of North Minahasa Regency in implementing a Mental revolution of values through 4 Filosofi basic Mental Revolution values as follows:Keyword : The values of the revolution mental, Civil State Apparatus
PERANAN SEKRETARIAT DPRD DALAM MENDUKUNG FUNGSI DPRD (STUDI DI SKRETARIAT DPRD KOTA TOMOHON) RINDENGAN, BRYAN RIZKY; Tulusan, Femmy; Ruru, Joorie Marhaen
JURNAL ADMINISTRASI PUBLIK Vol 4, No 32 (2015)
Publisher : Sam Ratulangi University

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ABSTRACT: In accordance with the mandate of Law Number 32 Year 2004 on Regional Governmentand Government Regulation No. 41 of 2007 concerning the regional Organization, that the ParliamentSecretariat is area that has the task to provide services administrative to Parliament, so the ParliamentSecretariat has an important role in supporting implementation of the functions of Parliament. In thisregard, this study to answer the question "What is the role of the Parliament Secretariat in supportingthe implementation of the function of Parliament has been executed effectively and efficiently inTomohon?"Research using qualitative methods. In this case the role of the secretariat of Parliament in favor ofParliament diihat function of two aspects: effectiveness and efficiency. Informants in this study weretaken from the officials and employees of the Parliament Secretariat Tomohon (5) and the Chairmanof Parliament Tomohon (5). Data collection by interview; while the analysis of data using analysistechniques interactive model of Miles and Hubernann.The results showed: (1) The role of the Parliament Secretariat Tomohon in supporting theimplementation of the functions of Parliament are carried out effectively seen from the successfulimplementation of programs and activities that have been set, and the level of realization orachievement of targets planned results. (2) The role of the Parliament Secretariat Tomohon insupporting the implementation of the functions of Parliament are carried out efficiently be seen fromthe use of the budget and the utilization of human potential employees, as well as the degree oftimeliness of implementation and completion of assigned tasks.Based on the results of these studies conclude that the role of the Parliament Secretariat Tomohon insupporting the implementation of the function of Parliament has been done effectively and efficiently.In other words, Parliament Secretariat Tomohon already can act effectively and efficiently insupporting implementation of the functions of Parliament.Based on these results it is suggested some things Tomohon City Council secretariat role in the future:(1) Improving the competence or ability of employee skills through education and technical trainingand functional. (2) Improve the more effective coordination between the Secretariat of the Council andwith the Parliament; (3) Enhance the spirit and enthusiasm of employees working at improving thewelfare of employees.Key Word : Secretariat Role, Parliament
KEPUASAN PELAYANAN DI PT PEGADAIAN (PERSERO) UNIT UNSRAT ASSA, RAINDY; RURU, JOORIE; TULUSAN, FEMMY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 55 (2018)
Publisher : Sam Ratulangi University

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Abstract: Review of services provided by PT. Pegadaian in the study oo publik administration can not beseparated from the study in the view of New Public Management paradigm. Scope of services and public services(public services) covering aspects of community life as a target service of customers. Quality service isconfronted to give the papacy to society, the satisfaction of society no only to the acceptance of a service for theneeds of society, but also related to what happened and happened to the society when the service was processed.This research was conducted to explain the satisfaction of service ftom PT. Pegadaian Unit Unsrat BranchManado in the study of publik administration disciplines.The research uses qualitative research design with descriptive analysis by focusing on perceived value and userexpectation of service. Data obtained through interviews with head unit information, customer service, staf andcustomers, followed by observation and tracing documents related to the object of research. The data obtainedfrom the field in analyzed through the categorization stage and reduces the data, arrangement in the form ofnarratives, interpretation, conclusing and verivication of data analysis.Meet the urgent of the community. The expectations of service users are met in terms of fonding needs whilestill adbering to company policies. However, it has not been adapted to the development of informationtechnology such as service in the form of drive thru and delivery. Based on exixting conclusions, in order toimprove the problem it is advisable that the need to improve the location of the office, the large parking lot. Thespecial service waiting room fot the disabled and the riderly, teinforce in innovative work culture, high moralvalues and skilled through customer satification tranning to mainten the value of service which is felt by thecommunity and innovated thr form of service by adjusting to the development of information technology stachas service in the form of drive thru and delivery.Keywords : Satisfaction, Service, Customer
Co-Authors Abdul Muthalib ABRAM, ANDI ARNIDA ESA PUTRI Adlani, Hadianti AGUNE, DWI WAHYUNI Alatani, Hendriyanto Alden Laloma ALIANI, GUSMAN ANGGRESU, GRETHA Anita Costanci Christine Tengker Annisa, Methavia Nurul Ardino s Ambanaga Arie Junus Rorong ARIE RORONG ASI ALI, SRI YULAN ASSA, RAINDY AWALLA, EUNIKE BAGUNDA, NOVLYN BOJOH, SINDY BRYAN RIZKY RINDENGAN, BRYAN RIZKY BUDO, ARWIS Burhanuddin Kiyai Christian David Timban, Christian David Cindy Nun Sari, Cindy Nun Claudia Angel Putri Thanos CORNELES, CASSANDARA Dadang Makmun DAGANG, DIAN OCTAVIANI Daicy Lengkong DEWI LANTI LAIYA, DEWI LANTI Deysi Tampongangoy Dientje F. Pendong Djefry Lumi, Djefry Donevan Jeremy Mandey, Donevan Jeremy Eklesia Pioh Eline A. Tuju Endah Wulandari Enny Fachriyah ERING, DWI Fatra, Maifalinda Fatum, Hidayat Ferny Margo Tumbel FLORENCE DAICY LENGKONG Frisilia Jolanda Kalalo, Frisilia Jolanda GAGOLA, JIMY GIGHILE, PRISKILA NATALIA Ginting, Yolanda Dede Harbig Grace Manimpurung, Grace Gredy Pangalila Gua, Siskarli Gustaf Budi Tampi HAMEL, ALVINITA Hari Hendarto HEIN OKTAVIAN AWUMBAS, HEIN OKTAVIAN Helly Kolondam Irfi Windari Islami, Anisatul Jantje Mandey Jantje Ngangi Jantje Ngangi JENILDA PAPUTUNGAN Jericho Pombengi Johhny Posumah JOHNNY HANNY POSUMAH Johnny Posumah Johny Kalangi, Johny JOORIE MARHAEN RURU JOORIE RURU Joseph Mundung, Joseph Joyce Rares JULISKA BAURA, JULISKA Jultje Soputan, Jultje kALANGI, JHONNY KALIGIS, MARIO FILIO KALIGIS, REIVANA KAMINISUBUN, CELINE KANTER, MIKAEL KAOTJI, NELSA NOVIANA KATAMANG, ALFRIANTO FREDRIK Koda, Sisilia Kowimbin, Yoost Youke L A Lesmana LANTANG, ANGGI PRATAMA Laurencia Nagara, Laurencia Laurentius Lesmana Laurents, Anthonius Lengkong, Daicy Florence LENGKONG, FLORENCE LENGKONG, LAURITA Lidia Yohana Momongan Lintjewas, Olga Y L Lucky Kawahe, Lucky MAKADISI, NOVITA FLORA MAKAWOKA, NATASYA Malangkase, Devi MALINGKAS, VERONICA MALUWU, KEVIN MAMAHIT, JEKLIN Mamahit, Jimmi Andrew MANGGOPA, SHERON FRANSISCA Manossoh, Anastasia Devita Mario Tawaris Martha Ogotan Marthin D. J. Sumajouw MASAMBE, RIVALDY GERALDO Masje Pangkey Matrutty, Kevin Janis MATUAN, HARUN Maxi Egetan, Maxi Maxi Egeten MENDOME, MARSEL MONDONG, APRILIA MONINTJA, CHRISTOPHER Nabila, Sabika Atha Nasir, Narila Mutia NAYOAN, CINDY Ngadiwiyana M.Si. S.Si. Nola Karunggu NOVVA PLANGITEN NOYA, AGLANOVIANA NURHAMIDIN, ANISA NURHANIFAH Nurul Akbar Olga Lintjewas, Olga Olivia Nova Najoan, Olivia Nova ONSU, CHAKLIN VANESA Pai'pin, Rati Yani PAKAYA, NADYA PALAR, NOVIE PALIT, DEYBI DEBORA PANE, TEGAR PANGKEY, INDAH PANGKEY, SILFIA ANASTASIA PAPIA, JERRI YEREMIA PAPUNAS, NURFITRI Patar Rumapea Pratiknjo, Maria H PUTRI, DEWI AMBARWATI Raden Mohamad Herdian Bhakti Rafless Hendrik, Rafless RATUWALANGON, FONNY RAYMOND MASINAMBOW Regina Cindi Pusut, Regina Cindi Reinaldi Gisberd Sasundame Reky S. Windah Revolson Mege Ribkah Christine Bororing, Ribkah Christine Rio Armando Takaliuang, Rio Armando Rully Mambo RUMAMPUK, MARSELA Rumbayan, Florah J. RUMENGAN, FERON RUNTUWENE, BIRGITA Salmin Dengo SAMBODE, RETNO SAMPUL, YULVIANI IRENE Samuel Pasla, Samuel Sela, Reynaldo Jeremy Sinedu, Anggita Anjalita SITORUS, TOMMY JOHANNES Sjaifoellah Noer Sonny Rompas Sri Maryati Thaib, Sri Maryati Steenie E. Wallah SUOTH, RANNY JUNITA SURUAN, ARLIS LUTER SUSANTRI LANGINAN Syari, Aulia Kartika TAMPI, GUSTAAF TAMPI, GUSTAAF BUDDY TANASELA, FRISCA MARSELA TAWARIS, DEISY NATALIA TELLY SONDAKH TESALONIKA, VABELLA. Tiny Mananoma Tjahjadi Robert Tedjasaputra TUJU, FRISTA VIRGINIA Unggul Budihusodo usman Duyo VALLEN REZA PRATAMA MAWU VERY LONDA Vikaldi Edwin Takaliwungan Welson Rompas Welson Yappi Rompas WESARA, RISTO Wirasmi Marwoto Worotikan, Rendy V. YAHYA MUFARA, YAHYA Yohanes Bery Mokalu Yolanda Wonok, Yolanda Zuljasri Albar