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Journal : JURNAL ADMINISTRASI BISNIS

PEMBERDAYAAN APARAT KELURAHAN DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK (Suatu Studi Di Kecamatan Singkil Kota Manado) PAPUTUNGAN, JENILDA; OGOTAN, MARTHA; TULUSAN, FEMMY
JURNAL ADMINISTRASI BISNIS (JAB) Vol 3, No 001 (2014): JURNAL ADMINISTRASI BISNIS
Publisher : Sam Ratulangi University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.3.001.2014.5713.%p

Abstract

ABSTRACT : In the public service, government officials are responsible for providing excellentservice to the community in order to create a welfare society. Society has the right to get the bestservice from the government because the public has provided funds in the form of payment of levies.Under these conditions, this study to determine the extent to which the relationship between theempowerment of village officials with the quality of public services in the city of Manado Singkildistricts.This study used a quantitative approach with a descriptive and explanatory methods. This ispossible because on one side of the problem carefully enough at the actual and on the other hand, thisstudy intends to analyze between the two variables. Source of data / research respondents as many as64 people taken from public officials and employees. To analyze the relationship between the twovariables used product moment correlation analysis.Once the analysis is calculated with SPSS version 20 for windows then obtained a coefficient of 0.959.So there is a positive relationship between empowerment of village officials with the quality of publicservices.Based on the results of the data analysis deduced that, after doing the research variablesidentifying the distribution of respondents' answers to the average of all the variables are in the highcategory. Thus, the proposed hypothesis has been tested empirically once enforceability justify theunderlying theories.Keywords: Empowerment of village officials with the quality of service
Co-Authors Abdul Muthalib ABRAM, ANDI ARNIDA ESA PUTRI Adlani, Hadianti AGUNE, DWI WAHYUNI Alatani, Hendriyanto Alden Laloma ALIANI, GUSMAN ANGGRESU, GRETHA Anita Costanci Christine Tengker Annisa, Methavia Nurul Ardino s Ambanaga Arie Junus Rorong ARIE RORONG ASI ALI, SRI YULAN ASSA, RAINDY AWALLA, EUNIKE BAGUNDA, NOVLYN BOJOH, SINDY BRYAN RIZKY RINDENGAN, BRYAN RIZKY BUDO, ARWIS Burhanuddin Kiyai Christian David Timban, Christian David Cindy Nun Sari, Cindy Nun CORNELES, CASSANDARA Dadang Makmun DAGANG, DIAN OCTAVIANI Daicy Lengkong DEWI LANTI LAIYA, DEWI LANTI Deysi Tampongangoy Dientje F. Pendong Djefry Lumi, Djefry Donevan Jeremy Mandey, Donevan Jeremy Eklesia Pioh Eline A. Tuju Endah Wulandari Enny Fachriyah ERING, DWI Fatra, Maifalinda Fatum, Hidayat Firdausi Firdausi, Firdausi FLORENCE DAICY LENGKONG Frisilia Jolanda Kalalo, Frisilia Jolanda GAGOLA, JIMY GIGHILE, PRISKILA NATALIA Ginting, Yolanda Dede Harbig Grace Manimpurung, Grace Gredy Pangalila Gustaf Budi Tampi HAMEL, ALVINITA Hari Hendarto, Hari HEIN OKTAVIAN AWUMBAS, HEIN OKTAVIAN Helly Kolondam Irfi Windari Islami, Anisatul Jantje Mandey Jantje Ngangi Jantje Ngangi JENILDA PAPUTUNGAN Jericho Pombengi Johhny Posumah JOHNNY HANNY POSUMAH Johnny Posumah Johny Kalangi, Johny JOORIE MARHAEN RURU JOORIE RURU Joseph Mundung, Joseph Joyce Rares JULISKA BAURA, JULISKA Jultje Soputan, Jultje kALANGI, JHONNY KALIGIS, MARIO FILIO KALIGIS, REIVANA KAMINISUBUN, CELINE KANTER, MIKAEL KAOTJI, NELSA NOVIANA KATAMANG, ALFRIANTO FREDRIK Koda, Sisilia Kowimbin, Yoost Youke L A Lesmana LANTANG, ANGGI PRATAMA Laurencia Nagara, Laurencia Laurentius Lesmana Laurents, Anthonius Lengkong, Daicy Florence LENGKONG, FLORENCE LENGKONG, LAURITA Lidia Yohana Momongan Lintjewas, Olga Y L Lucky Kawahe, Lucky MAKADISI, NOVITA FLORA MAKAWOKA, NATASYA Malangkase, Devi MALINGKAS, VERONICA MALUWU, KEVIN MAMAHIT, JEKLIN MANGGOPA, SHERON FRANSISCA Manossoh, Anastasia Devita Mario Tawaris Martha Ogotan Marthin D. J. Sumajouw MASAMBE, RIVALDY GERALDO Masje Pangkey Matrutty, Kevin Janis MATUAN, HARUN Maxi Egetan, Maxi Maxi Egeten MENDOME, MARSEL MONDONG, APRILIA MONINTJA, CHRISTOPHER Nabila, Sabika Atha Nasir, Narila Mutia NAYOAN, CINDY Ngadiwiyana M.Si. S.Si. Nola Karunggu NOVVA PLANGITEN NOYA, AGLANOVIANA NURHAMIDIN, ANISA NURHANIFAH Nurul Akbar Olga Lintjewas, Olga Olivia Nova Najoan, Olivia Nova ONSU, CHAKLIN VANESA Pai'pin, Rati Yani PAKAYA, NADYA PALAR, NOVIE PALIT, DEYBI DEBORA PANE, TEGAR PANGKEY, INDAH PANGKEY, SILFIA ANASTASIA PAPIA, JERRI YEREMIA PAPUNAS, NURFITRI Patar Rumapea Pratiknjo, Maria H PUTRI, DEWI AMBARWATI Rafless Hendrik, Rafless RATUWALANGON, FONNY RAYMOND MASINAMBOW Regina Cindi Pusut, Regina Cindi Reinaldi Gisberd Sasundame Reky S. Windah Ribkah Christine Bororing, Ribkah Christine Rio Armando Takaliuang, Rio Armando Rully Mambo RUMAMPUK, MARSELA Rumbayan, Florah J. RUMENGAN, FERON RUNTUWENE, BIRGITA Salmin Dengo SAMBODE, RETNO SAMPUL, YULVIANI IRENE Samuel Pasla, Samuel Sela, Reynaldo Jeremy SITORUS, TOMMY JOHANNES Sjaifoellah Noer Sonny Rompas Sri Maryati Thaib, Sri Maryati Steenie E. Wallah SUOTH, RANNY JUNITA SURUAN, ARLIS LUTER SUSANTRI LANGINAN Syari, Aulia Kartika TAMPI, GUSTAAF TAMPI, GUSTAAF BUDDY TANASELA, FRISCA MARSELA TAWARIS, DEISY NATALIA TELLY SONDAKH TESALONIKA, VABELLA. Tiny Mananoma Tjahjadi Robert Tedjasaputra TUJU, FRISTA VIRGINIA Unggul Budihusodo VALLEN REZA PRATAMA MAWU VERY LONDA Vikaldi Edwin Takaliwungan Welson Rompas Welson Yappi Rompas WESARA, RISTO Wirasmi Marwoto Worotikan, Rendy V. YAHYA MUFARA, YAHYA Yolanda Wonok, Yolanda Zuljasri Albar