Claim Missing Document
Check
Articles

Found 12 Documents
Search

OPTIMALISASI LITERASI DALAM MENINGKATKAN INKLUSI KEUANGAN SYARIAH DI ERA DIGITAL Anggraini, Winda; Widyaningsih, Dwi Ayu; Wulandari; Rohmah, Rifka Nazilatur; Widodo, Wiki
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 3 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v9i3.18109

Abstract

The advancement of digital technology has transformed the landscape of financial services globally, including in the Islamic finance sector. Amid the rapid pace of digitalization, Islamic financial inclusion has become a strategic agenda to promote public access to financial products and services based on Sharia principles. However, the low level of Islamic financial literacy remains a significant obstacle in achieving optimal inclusion. This study aims to analyze the effect of Islamic financial literacy on Islamic financial inclusion in the digital era, with a case study in Pringsewu Regency. The research employs a quantitative approach through a survey of 400 purposively selected respondents. Regression analysis results indicate that Islamic financial literacy has a positive and significant effect on the level of digital Islamic financial inclusion, with a regression coefficient value of 0.705 and a significance level of 0.000. These findings suggest that improving literacy regarding Islamic financial products, contracts (akad), and fundamental values can strengthen public participation in the digital Islamic finance ecosystem. Therefore, collaboration among regulators, financial institutions, and educational institutions is essential to expand Sharia-based financial education through technology to achieve equitable and sustainable financial inclusion.
PENGARUH SERVICE QUALITY, CUSTOMER SATISFACTION DAN TRUST TERHADAP CUSTOMER-BASED CORPORATE REPUTATION (STUDI PADA BENGKEL AUTO 2000 MALANG SUTOYO) Anggraini, Winda; Champaca, Mychelia
Jurnal Ilmiah Mahasiswa FEB Vol. 2 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh service quality, customer satisfaction dan trust, terhadap customer-based corporate reputation pada Bengkel AUTO 2000  Malang Sutoyo baik secara parsial, simultan dan dominan. Jenis penelitian yang digunakan adalah penelitian eksplanatori. Hasil analisis menunjukkan bahwa (1) service quality, customer satisfaction dan trust secara simultan berpengaruh signifikan terhadap customer-based corporate reputation Bengkel AUTO 2000 Malang Sutoyo, (2) service quality, customer satisfaction, dan trust secara parsial berpengaruh signifikan terhadap customer-based corporate reputation Bengkel AUTO 2000 Malang Sutoyo, (3) customer satisfaction berpengaruh dominan terhadap customer-based corporate reputation Bengkel AUTO 2000 Malang Sutoyo. Sehubungan dengan hasil penelitian ini maka penting bagi pihak Bengkel Auto 2000 Malang Sutoyo untuk memberikan kualitas jasa yang baik yang dapat menciptakan kepuasan dan kepercayaan konsumen sehingga berpengaruh terhadap customer-based corporate reputation. Kata kunci :     service quality, customer satisfaction, trust, customer-based corporate reputation