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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Hubungan Internasional EduReligia : Jurnal Pendidikan Agama Islam Ilomata International Journal of Management Ilomata International Journal of Management Ilomata International Journal of Social Science INDEPENDEN: Jurnal Politik Indonesia dan Global Jurnal Sosial-Politika Kajian Ilmu Sosial Jurnal Lanskap Politik HUMANUS : Jurnal Sosiohumaniora Nusantara ATTARBIYAH: Journal of Islamic Culture and Education Jurnal Cakrawala Akademika
Ridwan, Wachid
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Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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The Impact of Work Culture, Service, and Employee Competence on Satisfaction with E-Government Systems as Intervening Variables Fitriadi, Ahmad Rizqi Arief; Herlambang, Toni; Sanosra, Abadi; Nursaid; Qomariah, Nurul; Ridwan, Wachid
Ilomata International Journal of Management Vol. 6 No. 3 (2025): July 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i3.1653

Abstract

This study aims to test and analyze the role of work culture, employee service and competence on service satisfaction with the intervening variable of SPBE implementation in Jember Regency Government. This study uses a quantitative method with the Structural Equation Modeling approach with Partial Least Squares (SEM-PLS) with a population of 8,454 and involving 140 respondents. This study resulted in work culture having a positive influence on service satisfaction. The competence possessed by employees has not been able to provide a good influence on service satisfaction. While on the other hand, the work culture applied, the services provided and employee competence can make SPBE even better. The Electronic-Based Government System (SPBE) has an influence on service satisfaction. The work culture applied has no influence on service satisfaction with SPBE as an intervening variable. While the service and employee competence variables can provide an increase in SPBE service satisfaction as an intervening variable.
The Impact of Work Culture, Service, and Employee Competence on Satisfaction with E-Government Systems as Intervening Variables Fitriadi, Ahmad Rizqi Arief; Herlambang, Toni; Sanosra, Abadi; Nursaid; Qomariah, Nurul; Ridwan, Wachid
Ilomata International Journal of Management Vol. 6 No. 3 (2025): July 2025
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v6i3.1653

Abstract

This study aims to test and analyze the role of work culture, employee service and competence on service satisfaction with the intervening variable of SPBE implementation in Jember Regency Government. This study uses a quantitative method with the Structural Equation Modeling approach with Partial Least Squares (SEM-PLS) with a population of 8,454 and involving 140 respondents. This study resulted in work culture having a positive influence on service satisfaction. The competence possessed by employees has not been able to provide a good influence on service satisfaction. While on the other hand, the work culture applied, the services provided and employee competence can make SPBE even better. The Electronic-Based Government System (SPBE) has an influence on service satisfaction. The work culture applied has no influence on service satisfaction with SPBE as an intervening variable. While the service and employee competence variables can provide an increase in SPBE service satisfaction as an intervening variable.
Religious moderation values in al Islam and kemuhammadiyahan textbooks at high school level Arofi, Muhammad Zuhron; Pratiwi, Eko Kurniasih; Arofi, Nasitotul Janah; Ridwan, Wachid
ATTARBIYAH: Journal of Islamic Culture and Education Vol. 9 No. 2 (2024): Attarbiyah: Journal of Islamic Culture and Education
Publisher : UIN Salatiga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18326/attarbiyah.v9i2.127-143

Abstract

After being launched by the Ministry of Religion in 2019, the concept of religious moderation continues to gain public attention. It can be seen from the large amount of research regarding religious moderation which is embedded in many objects. This research took the material and curriculum objects of Al Islam and Kemuhammadiyahan (AIK) which are taught in Muhammadiyah schools at the high school level. This research aims to determine the value of religious moderation in AIK textbooks. This study was qualitative research with a content analysis approach. The first step of this study was collecting journals, reference books related to religious moderation, and textbooks used for the teaching and learning process in Muhammadiyah schools. Following the first step, analysis was conducted to describe the concept inside the source books. The conclusion was made then. The findings showed that there were several important points in AIK textbooks that align with the spirit of moderation. These points were ukhuwah (brotherhood), non-violence, tolerance, and commitment to nationality.
SOWING HARMONY: INCLUSIVE EDUCATION FOR ACTIVE TOLERANCE IN MULTICULTURAL SCHOOLS OF THE LAND OF RAFFLESIA Iqbal, Moch.; Wahyuni, Betti Dian; Ridwan, Wachid
EDURELIGIA: Jurnal Pendidikan Agama Islam Vol 9, No 1 (2025)
Publisher : Nurul Jadid University, Paiton Probolinggo, East Java

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33650/edureligia.v9i1.10488

Abstract

This study aimed to explore the practice of active tolerance in the multicultural school in Bengkulu City. The school is known, for its diversity, being a multicultural institution with students of diverse ethnicities and religions. This research employed a qualitative research with a case study design involving school principals, Islamic teachers, students, and parents of students at SMA Sint Carolus, Bengkulu City. Data were collected through participatory observation to understand school interactions, in-depth interviews, and document analysis to understand the school's curriculum and religious materials. Using qualitative research methods with a field research approach provides more space to explore the implementation of active tolerance more deeply in Catholic schools. This study showed that the implementation of three strategic efforts, the Dual Lens Curriculum, the Empathy Circle Forum, and the Communal Solution Project, significantly transformed students' character from passive tolerance to inclusive active tolerance. The findings revealed that strengthening cognitive flexibility through multi-perspective materials and developing radical empathy in a safe encounter space successfully broke down prejudice and primordial barriers in multicultural schools. The implications of this research emphasized the importance of synergy between schools and families. This research proved that respect for self-identity rooted in the home was the main key in building organic solidarity and sustainable harmony in Bumi Rafflesia.
Co-Authors Abadi Sanosra Ali Noer Zaman Andriyani, Lusi Arofi, Muhammad Zuhron Arofi, Nasitotul Janah Cecep Effendi Desak Made Febri Purnama Sari Dewi, Asfita Eko Kurniasih Pratiwi Fitriadi, Ahmad Rizqi Arief Herlambang, Toni Ida Ayu Oka Martini Islamy, Putri Raisa Jauchar B Makmun Murod Mamun Murod Martini, Ni Nyoman Putu Moch. Iqbal, Moch. Nisa Anggraeni Nursaid Nurul Qomariah Ramandita, Muhammad Rijaluddin REZA PAHLEVI Sarmawa, I Wayan Gde Surya, Dian Ariyani Usni, Usni Wahyuni, Betti Dian