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All Journal Metode : Jurnal Teknik Industri Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Optimasi Teknik Industri (JOTI) Jurnal PkM (Pengabdian kepada Masyarakat) Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Journal of Academia Perspectives Journal of Industrial System Engineering and Management JURNAL INOVASI TEKNIK INDUSTRI
Putri, Famelga Clea
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Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Mechanical Engineering Nursing Physics Public Health Social Sciences Transportation

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nalysis of Customer Satisfaction on Service Quality at ‘TRANS JOGJA’Bus Stop Using a SERVQUAL (Service Quality) and House of Quality (HOQ) Clea Putri, Famelga; Riana, Riska Iva; Herdianzah, Yan
Journal of Industrial System Engineering and Management Vol. 3 No. 2 (2024): Journal of Industrial System Engineering and Management (Edisi December)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v3i2.37

Abstract

Yogyakarta is a city that is often called a miniature of Indonesia, has a multitude of features. Starting from governance to many other features. Trans Jogja is one of the BRT products for the city of Jogja which is said to have been initially built to provide clean, neat and comfortable city transportation for everyone. However, Trans Jogja, which is heralded as an improvement in public transportation service modes, is in reality still less than optimal. In order to meet the expectations of prospective passengers at bus stops, service improvements and innovations are needed. In this research, Trans Jogja bus stops will be identified using the SERVQUAL and House of Quality methods. The cause of customer dissatisfaction in the Servqual analysis is that from the results of data processing it was found that there was a gap in all service dimensions at the Trans Jogja bus stop. Determining the highest to smallest improvement priorities to increase customer satisfaction in the House of Quality analysis is conducting training to improve performance, evaluating staff performance, updating schedules and daily departure routes clearly and in detail, controlling the availability of service facilities, implementing SOPs for staff , Providing a box for suggestions and criticism, and Providing supporting facilities for the safety and smooth running of Trans Jogja bus stop users.
Analisis Faktor Yang Mempengaruhi Rekayasa Proses Bisnis dengan Pendekatan Metode Stuctural Equation Model Clea Putri, Famelga; Erniyani, Erniyani; Herdianzah, Yan; Ahistasari, Asih
Journal of Industrial System Engineering and Management Vol. 4 No. 1 (2025): Journal of Industrial System Engineering and Management (Edisi June)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i1.40

Abstract

BPR or business process reengineering is a process to achieve radical improvements in terms of time, quality, rewards, and of course costs by simultaneously redesigning processes, organizations, and information systems. In this study, IT/technology and HR factors (human resources) are used in re-engineering public facilities assisted by expert systems to create efficiency and effectiveness and increase value. The main factor used in this study is the management system, especially for making changes to the organizational structure, improving the administration system, and Relationship Management. The model suitability test in this report uses several criteria, including Chi-Square, GFI, AGFI, and RMSEA. Although the final model obtained a high Chi-square value (13.157) with a probability of zero, because several other criteria were met with an AGFI value above 0.9 and an RMSEA value below 0.08, the model is considered suitable. Based on the model output, it is known that not all antecedent variables have a significant influence on the consequent variables. Likewise, not all hypotheses are accepted. All antecedent variables cannot explain the consequent variables because the R2 value is less than 0.5.
Perbaikan Lingkungan Kerja Menggunakan Metode 5S (Seiri, Seiton, Seiso, Seiketsu, dan Shitsuke) di Bengkel Senior Motor Umaisyah, Umaisyah; Uslianti, Silvia; Wijayanto, Dedi; Putri, Famelga Clea; Prawatya, Yopa Eka
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 4 (2025): October
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i4.50320

Abstract

Senior Motor Workshop faced several workplace problems, including disorganized working areas, untidy equipment, low cleanliness levels, and the absence of Standard Operating Procedures (SOPs). This study aims to improve the workplace environment through the implementation of the 5S method (Seiri, Seiton, Seiso, Seiketsu, and Shitsuke) and to develop SOPs as guidelines for sustainable implementation. Data were collected through observation, interviews, and documentation, covering workshop conditions, workspace and rack dimensions, layout, as well as the quantity and volume of spare parts. The analysis was conducted using a 5S checklist, assessment of existing conditions, implementation of the 5S method, and evaluation after improvements. The results showed an increase in the score from 18 to 74, indicating a more organized, neat, clean, and disciplined workplace. This improvement was supported by the establishment of SOPs, which include sorting, organizing, cleaning, utilization, and maintenance of workshop equipment.
Pemberdayaan Kampung Wisata Tenun Khatulistiwa Melalui Hibah Dan Pelatihan Mesin Penggulung Benang Tenun Berbasis Teknologi Tepat Guna Putri, Famelga Clea; Wahyudi, Tri; Priadi, Eka; Uslianti, Silvia; Rahmahwati, Ratih
Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Vol. 5 No. 6 (2025): November 2025 - Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/altifani.v5i6.929

Abstract

Kampung Wisata Tenun Khatulistiwa di Jalan Khatulistiwa, Gang Sambas Jaya, Pontianak Utara, merupakan destinasi budaya yang tumbuh dari kreativitas masyarakat dalam melestarikan seni tenun tradisional khas Sambas dan corak insang khas Pontianak. Sejak diresmikan pada akhir 2018, kawasan ini menunjukkan geliat ekonomi lokal berbasis kearifan lokal, dengan lebih dari 50 pengrajin dan 17 rumah yang memiliki alat tenun sendiri. Meski demikian, proses produksi tenun masih dilakukan secara manual, termasuk dalam penggulungan benang yang memerlukan waktu dan tenaga ekstra. Oleh karena itu, diperlukan intervensi teknologi tepat guna berupa mesin penggulung benang tenun tenun yang dapat meningkatkan efisiensi kerja, produktivitas, dan kualitas hasil tenun. Hibah yang diberikan adalah mesin penggulungan benang dan pelatihan. Hasil kegiatan menunjukkan adanya peningkatan efisiensi proses penggulungan benang, pengurangan beban kerja manual, dan percepatan waktu produksi kain tenun. Pengrajin memberikan keterangan bahwa produktivitas meningkat ±30% dibandingkan metode tradisional Tarau, sementara kualitas hasil gulungan benang menjadi lebih rapi dan konsisten. Selain itu, kegiatan ini mendorong peningkatan semangat dan motivasi perajin dalam melestarikan warisan budaya tenun, sekaligus membuka peluang peningkatan pendapatan melalui kapasitas produksi yang lebih besar.
Pengendalian Kualitas Produksi Jok Mobil Dengan Metode Statistical Quality Control (SQC) Erniyani, Erniyani; Ahistasari, Asih; Putri, Famelga Clea; Kayatun, Siti Nur; Siswanto, Siswanto
Metode : Jurnal Teknik Industri Vol. 11 No. 2 (2025): Jurnal Metode
Publisher : Universitas Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33506/mt.v11i2.4795

Abstract

Increasingly competitive industrial conditions necessitate that companies maintain high product quality to remain competitive. One of the challenges frequently faced by the manufacturing industry is high levels of product productivity, which can impact customer satisfaction and operational efficiency. This study specifically examines the issue of product defects in the car seat production process at PT. ABC. Despite implementing a quality control system, a significant number of product defects were still found. The study used a quantitative approach using Statistical Quality Control (SQC) methods, specifically p-charts, to analyze production and defect data over 16 days. The analysis showed that the proportion of defects varied significantly, with the highest value reaching 55.17% and the lowest at 5.13%. The control chart showed data points approaching the upper control limit, indicating the process was not yet fully stable. Fishbone analysis identified the main causes of defects, including human factors, work methods, raw materials, and machines. Comprehensive improvements to the work system and joint control are needed to increase production process stability and sustainably reduce defect rates.
Analisis Nilai Pencahayaan Pada Proses Belajar Mengajar Di Ruang Kelas Kampus XXX Putri, Famelga Clea
Journal of Academia Perspectives Vol 2, No 2 (2022): Journal of Academia Perspectives
Publisher : Universitas Indraprasta PGRI, Jakarta, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30998/jap.v2i2.1145

Abstract

Rancangan ergonomi adalah perancangan peralatan kerja, perlengkapan, mesin-mesin, pekerjaan, tugas, tempat kerja duduk, organisasi, dan lingkungan berdasarkan informasi karakteristik tubuh manusia untuk produktivitas, keselamatan, kenyamanan, dan efektivitas fungsi tubuh manusia. Ada beberapa fasilitas yang belum sepenuhnya menerapkan standar ergonomi, salah satunya adalah fasilitas belajar seperti ruang kelas. Penerangan yang ideal untuk proses belajar dan mengajar menurut Kroemer adalah sebesar 200 lux sampai 750 lux. Hasil yang diharapkan dari penelitian ini adalah menganalisa tingkat pencahayaan atau penerangan di beberapa ruang kampus apakah sudah sesuai dengan standar minimum atau tidak. Penelitian dengan menggunakan peralatan Luxmeter, untuk menghitung kuat penerangan atau pencahayaan masing masing kelas. Hasil dari penelitian ini, yang dilakukan di Kampus XXX adalah bahwa pencahayaan di kelas masih jauh dari harapan karena nilai pencahayaan dibawah 150 lux.
Evaluation Of CCTV Operator Work Performance Reviewed from the Aspects of Ergonomics: Working Methods, Posture, And Environmental Conditions Clea Putri, Famelga; Erniyani, Erniyani
Journal of Industrial System Engineering and Management Vol. 4 No. 2 (2025): Journal of Industrial System Engineering and Management (Edisi November)
Publisher : PT. SAFARI AMALIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56882/jisem.v4i2.58

Abstract

CCTV monitoring activities are static tasks that require continuous visual focus and prolonged sitting, making operators prone to physical fatigue, visual impairment, and decreased performance. Common problems include non-ergonomic work postures, thermal discomfort, and lighting glare on monitors. This study aims to evaluate CCTV operator performance through a comprehensive ergonomic approach that includes posture analysis, work activity patterns, and environmental conditions. The methods used include work sampling to measure the proportion of productive and idle time, posture analysis using REBA to determine musculoskeletal risk, and measurement of environmental parameters such as temperature, air velocity, viewing distance, and lighting quality. The results showed a REBA score of 3 (low risk but improvement needed), operator focus time of only 8–10 minutes, normal idle time of 15 minutes, and an allowance of 17 minutes. Nighttime thermal conditions were below comfort standards, and glare was found to interfere with visibility. These findings confirm the need to redesign workstations and improve working conditions to improve CCTV operator performance.
Usulan Metode Target Costing dengan Value Engineering dalam Upaya Penetapan Harga Jual Optimal Produk Frozen Food Putri, Sabela Ardelia; Prima, Febri; Budiman, Riadi; Uslianti, Silvia; Putri, Famelga Clea
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 4 (2025): October
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i4.50781

Abstract

PT XYZ operates in the culinary industry with Bakso Frozen BTS as its flagship product. The selling price of IDR 149,000 per kg is considered too high, reducing competitiveness, especially in lower purchasing power markets. This issue stems from high production costs due to expensive raw materials and the lack of supplier partnerships, while consumers compare prices with cheaper competitors. This study aims to recommend an optimal selling price through target costing and identify cost efficiencies using value engineering, supported by FAST Diagram, Mudge Diagram, and Resource Consumption Matrix. Findings indicate the selling price can be reduced to IDR 139,000 to remain competitive, with the profit margin rising from 30% to 32.2%. Production costs decreased from IDR 104,300 to IDR 94,279 per pack, yielding efficiency of IDR 10,021 or 9.6% through improvements in raw materials. This method enables the company to set a more competitive price without compromising product quality.
USULAN MITIGASI RISIKO KONTAMINASI DALAM AKTIVITAS HALAL SUPPLY CHAIN MANAGEMENT PADA UMKM MEKAR SARI PRODUK RENGGINANG DENGAN METODE SUPPLY CHAIN OPERATION REFERENCE (SCOR) DAN HOUSE OF RISK (HOR) Budiman, Riadi; Putri, Famelga Clea
Jurnal Inovasi Teknik Industri Vol 4, No 2 (2025): JURNAL INOVASI TEKNIK INDUSTRI
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Muhammadiyah Gombong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26753/jitin.v4i2.1867

Abstract

Kurangnya pemahaman mengenai halal supply chain dapat menimbulkan tantangan dalam menjaga kualitas dan kehalalan produk pangan. Penelitian ini bertujuan untuk mengidentifikasi risiko pada aktivitas rantai pasok halal serta merumuskan strategi mitigasi pada UMKM Mekar Sari yang memproduksi rengginang. Metode penelitian meliputi pemetaan aktivitas rantai pasok berdasarkan model Supply Chain Operation Reference (SCOR), identifikasi risk event dan risk agent, perhitungan Aggregate Risk Potential (ARP), serta penentuan strategi mitigasi menggunakan pendekatan House of Risk (HOR). Hasil penelitian menunjukkan terdapat 17 kejadian risiko (risk event) dan 15 sumber risiko (risk agent), dengan 7 risk agent prioritas yang memiliki nilai ARP tertinggi, di antaranya tidak adanya SOP sesuai standar halal, penggunaan alat transportasi yang berpotensi kontaminasi, serta bahan baku yang belum terdaftar pada LPPOM MUI. Melalui HOR tahap dua, diperoleh 9 strategi mitigasi risiko halal, dengan prioritas tertinggi yaitu pembuatan SOP berbasis standar halal yang mencakup pengadaan bahan baku, produksi, penyimpanan, pengemasan, dan distribusi. Hasil ini memberikan kontribusi dalam upaya peningkatan jaminan kehalalan produk UMKM melalui penerapan manajemen risiko rantai pasok halal yang terstruktur dan efisien.
Co-Authors Ahistasari, Asih Alpian Alpian Eka Priadi Erniyani, Erniyani Febri Prima Ivan Lucky Ristiandi Kayatun, Siti Nur Marlina Nadeak, Theresia Evy Yulianty Nurhidayat, Asep Endih Putri, Sabela Ardelia Rahmahwati, Ratih Riadi Budiman Riana, Riska Iva Silvia Uslianti Siswanto siswanto Thasana Nafa Tasya Theresia Evy Yulianty Nadeak Thertiana, Erlis Tri Wahyudi Umaisyah, Umaisyah Wijayanto, Dedi Yan Herdianzah Yopa Eka Prawatya