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All Journal Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Journal of Research in Social Science and Humanities Jurnal Fokus Manajemen Jurnal Akuntansi, Manajemen dan Bisnis Digital Jurnal Dehasen Untuk Negeri Jurnal Dehasen Mengabdi Journal of Management, Economic, and Accounting Jurnal Gotong Royong IJEFSD
Astuty, Kamelia
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The Influence Of Procedural Discrepancies, Supervisory Weaknesses And Administrative Errors On Service Performance At The Telkom Office In Bengkulu City Astuty, Kamelia; Aulianisa, Nabela; Pratama, Yoga Anugrah; Herlyaminda, Evi
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 4 No 2 (2025): Juli
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v4i2.8701

Abstract

This study aims to analyze the influence of procedural nonconformity, weak supervision, and administrative errors on service performance at the Telkom Office in Bengkulu City. The background of this research is based on the persistent issues in public service delivery, such as procedures not being followed according to operational standards, weak supervisory functions, and administrative errors that impact customer satisfaction. The research method employed is a quantitative approach, with data collected through questionnaires distributed to 263 respondents. The research instruments were tested for validity and reliability using SPSS. The results indicate that procedural nonconformity, weak supervision, and administrative errors have both partial and simultaneous significant effects on service performance at the Telkom Office in Bengkulu City. These findings provide important implications for management to improve work procedures, strengthen the supervision system, and enhance administrative quality to improve overall service performance.
Analisis Studi Kelayakan Bisnis Pada Usaha UMKM Ayam Geprek Crunchy Sawah Lebar Kota Bengkulu : Tinjauan Aspek Legalitas, Sistem Pemasaran, Dan Keuangan Astuty, Kamelia; Vera, Nirta; Yanti, Rina Trisna; Paramita, Tesi
Jurnal Dehasen Mengabdi Vol 4 No 2 (2025): September-Februari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jdm.v4i2.8585

Abstract

Improving the competitiveness of Micro, Small and Medium Enterprises (MSMEs) in the digital era is one of the important challenges in supporting economic growth. In analyzing the business feasibility study of the Ayam Geprek Crunchy MSME business in Sawah Lebar, Bengkulu City, focusing on three main aspects: legality, marketing system, and finance. A business feasibility study is essential to ensure that the business is not only financially viable, but also fulfills legal aspects and has an effective marketing strategy. From the legality aspect, the study highlights the importance of having licensing documents such as a Trade Business License (SIUP), Taxpayer Identification Number (NPWP), and halal certification that can increase consumer confidence and facilitate access to capital. In the marketing aspect, the Ayam Geprek Crunchy business utilizes direct marketing, social media, and delivery services to expand market reach, as well as segmenting and targeting consumers appropriately to increase competitiveness in the midst of intense market competition. From a financial perspective, the analysis shows that the geprek chicken business has a large enough profit margin, relatively low operating costs, and high sales potential, making it possible to reach the break-even point in a short time and providing promising profit prospects. The results of this study conclude that the Ayam Geprek Crunchy business in is feasible to run, with a note of the need for risk management and sustainable business development strategies.
Transparency Analysis Of Financial Report Preparation And Village Fund Management In Padang Mumpo Village, Pino District, South Bengkulu Regency Wahyuni, Reska; Wagini, Wagini; Astuty, Kamelia
Journal of Management, Economic, and Accounting Vol. 3 No. 2 (2024): Juli-Desember
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jmea.v3i2.479

Abstract

Research objectives To determine and analyze the transparency of village financial management in Padang Mumpo Village, Pino District, South Bengkulu Regency. The method used is a qualitative method. Data collection techniques are observation, documentation and interview techniques, then adjusted to the indicators of the Minister of Home Affairs Regulation Number 20 of 2018 concerning Village Financial Management and outlined in text form. The results of this study Padang Mumpo Village always provides information to the public and always reports accountability, and there is auditing by the inspectorate, therefore it can be concluded that the Transparency of Financial Reports and the management of Village Funds in Padang Mumpo Village based on indicators, namely the Regulation of the Minister of Home Affairs Number 20 of 2018 concerning Village Financial Management is in accordance.
Co-Authors Abdul Rahman Agung, Kiemas Tando Ahmad Soleh Aji Sudarsono Amandari, Sevti Andreas, Rocky ARIF LESMANA Aswar Aswar Aulianisa, Nabela Bagas, Wayan Buana, Muhamad Rama fitra Effendi, Bahman Fitriano, Yun Hanila, Siti Hartati, Yeni Herlyaminda, Evi Hidayah, Nenden Restu Hutabarat, Kristia Elsa Yohana Ida Anggriani Irwandi, Abdurrahman Karona Cahya Susena, Karona Cahya Kristina, Nevianti Kurnia, Putri Kurniawan, Kimas Mohamad Akbar, Mohamad Neri Susanti Novitasari, Meise Nurzam, Nurzam Panjaitan, Klara Mega Utari Paramita, Tesi Pratama, Yoga Anugrah Putra, Kevin Arigi Putri, Lydia Gustina Rafiul, Zurry Saharani, Dea Tambunan, Dennis Rydarto Tawakal, Anzori Tito Irwanto, Tito Vera, Nirta Wagini Wagini, Wagini Wahyuni, Reska Wati, Ina Sintia Wijaya, Ermy Yanti, Rina Trisna Yeni, Sela Rahma Yulita Sari