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All Journal EKONOMIS : Journal of Economics and Business Jurnal Ilmiah Edunomika (JIE) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Manajemen Kesatuan Jurnal Abdimas Bina Bangsa Journal Of Human And Education (JAHE) Jurnal Dimamu Jurnal Informatika Ekonomi Bisnis International Journal of Linguistics, Communication, and Broadcasting
Kusnara, Hasti Pramesti
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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AI Adoption, Work Pressure, and Psychological Resilience: Effects on Job Satisfaction and Employee Performance Jaya, Umban Adi; Priyana, Indarta; Kusnara, Hasti Pramesti; Somantri, Bambang; Wijaya, Zeffanya Raphael
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.4482

Abstract

Digital transformation has encouraged organizations to adopt Artificial Intelligence (AI), which has important implications for employees’ working conditions and performance. This study aims to analyze the effects of AI adoption, work pressure, and psychological resilience on job satisfaction and its implications for employee performance in Bekasi, Indonesia. The study uses a quantitative approach with Structural Equation Modeling (SEM). Data were collected from 200 employees who are involved in AI-based organizational systems. The results show that AI adoption has a positive and significant effect on job satisfaction (β = 0.134; t = 1.856) and employee performance mediated through increased task efficiency and more accurate decision-making. In contrast, work pressure has a positive and significant effect on job satisfaction (β = 0.372; t = 4.614), indicating that excessive job demands can reduce job satisfaction and performance. Psychological resilience emerges as an important factor in maintaining emotional stability and employees’ ability to adapt to stress, which positively affects job satisfaction. Furthermore, job satisfaction has a direct effect on employee performance, showing that more satisfied employees tend to perform better. This study concludes that successful AI integration requires a balance between technological innovation and employee well-being, supported by resilient development programs and supportive organizational policies.
Co-Authors Ade Nurhayati Kusumadewi Adi Masliardi Albar, Fauzan Manafi Andani, Riva Bambang Somantri Cucu Hodijah Edriani, Devi Elin Herlina, Elin Fajri, Fallah Jihadil Fajri Gusyana, Dadang Haekal Pirous Mariana Rachmawati Melda Yunita Muhammad Afif Novita, Wellia Priyana, Indarta Rohmanto, Ricky Sajili, Mohamad Salsabila, Syifa Hanifa Sarusu, Armansyah M. Satriana, Wulan Suherman, Jajang Umban Adi Jaya Wardana, Miko Andi Wijaya, Zeffanya Raphael Yuni Mayanti