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All Journal Sosiohumaniora Publisia: Jurnal Ilmu Administrasi Publik JURNAL KOLABORASI Falah : Jurnal Ekonomi Syariah Journal of Governance and Public Policy Otoritas : Jurnal Ilmu Pemerintahan JPM (Jurnal Pemberdayaan Masyarakat) JPP IPTEK (Jurnal Pengabdian dan Penerapan IPTEK) Reformasi : Jurnal Ilmiah Ilmu Sosial dan Ilmu Politik Governance: Jurnal Kebijakan dan Manajemen Publik Aplikasi Administrasi: Media Analisa Masalah Administrasi JKMP (Jurnal Kebijakan dan Manajemen Publik) MIMBAR : Jurnal Sosial dan Pembangunan JPMP Aliansi : Jurnal Politik, Keamanan Dan Hubungan Internasional Intelektual: Jurnal Administrasi Publik dan Ilmu Komunikasi
M. Husni Tamrin
Administrasi Publik, Fakultas Ilmu Sosial Politik Universitas Hang Tuah Surabaya
Arts Humanities Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Public Health Social Sciences Other

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Journal : Publisia: Jurnal Ilmu Administrasi Publik

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Tata kelola inovasi pelayanan publik: dimensi kelembagaan, aktor kebijakan dan masyarakat Siti Nur Hapzah; Budi Rianto; M Husni Tamrin
Publisia: Jurnal Ilmu Administrasi Publik Vol 5, No 2: Oktober 2020
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/pjiap.v5i2.4327

Abstract

The goal of this research is to identify the innovation governance of 6-in-1 program in services for population affairs at the Autonomous Agency for Population Affairs and Civil Registry of Surabaya City Administration. Innovation of 6-in-1 program is an innovation containing the 6 products of population services (birth, death, moving, arriving, marriage, divorce). This research applies the Innovation Governance Theory from the United Nation, namely Institution, Policy Actor and Community in subsequent management, then elaborated by using the Theory of Cook and Mathews, namely Risk Management and Technology. This research applies “qualitative descriptive method‟ .The technique in determining the informant is classified into 2 (two) sample takings, the purposive sampling and the snowball sampling. Data are collected through observation interview, and documentation. The triangulation technique is used for verification or checking. Output of this research reveals that the innovation management must be supported by various aspects, such as the supporting policy, level of employees‟ compliance, community serving attitude, synergy among the stakeholders, culture, and community participation. However, there are still several things not yet been supportive, namely knowledge of the community, network technology and prevention management
Co-Authors Agus Subianto Agus Wahyudi Ahmad Fanani Anggia Kartika Sari Anindya Ayu Ratna Dewanti ARIE AMBARWATI Budi Rianto Budi Rianto Chesa Fabita Rahmadini Deasy Arieffiani Didin Muhafidin Dika Hanjaya Anwar Dinar Apriyanto Entang Adhy Muhtar Fadilla Muhammad Mahdi Fasihul Lisa Heru Nurasa INDRA PRATAMA PUTRA SALMON Intan Intan Anggraeny Jyestha Nirvana Lubis, Lunariana Lunariana Lubis Mas Roro Lilik Ekowanti Moh. Musleh Muh. Ulul Azmi Musleh, Moh. Nopi Dwi Indahsari Prastata Ta’syah Mochammad Raharja, Wildan Taufik Rahmad Hakim Rizal Hermansyah Sasmita Jati Utama Sasmito Jati U Shava Berlinda Putri Siti Nur Hapzah Sri Umiyati Sri Wahyuni Subhan Mawardi Suci Indah Luqmani Supriyadi Susi Ratnawati Susilo, Adib . Syafela Ristia Rafani Wahyu Eko Pujianto Wildan T. Raharja Winarto - Yogki Andreade Zainal Abidin Achmad