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Analisis Penerapan Kecerdasan Buatan (Artificial Intelligence) untuk Meningkatkan Keamanan Finansial Nasabah pada Sektor Perbankan listyono, rizki; Titi Rapini; Umi Farida
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 3 No. 1 (2025): Januari : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i1.1433

Abstract

The use of artificial intelligence (AI) in banking has grown rapidly in recent years, providing opportunities and challenges in dealing with it. AI in the banking world is expected to facilitate use, strengthen customer data security, and optimize risk management. This article aims to analyze the level of customer user experience towards banking services by utilizing artificial intelligence (AI). The analysis technique used in this study is descriptive with a quantitative approach, involving 100 respondents of various ages, various jobs and various educational backgrounds. The main requirement for respondents is that they are customers of various conventional banks in Ponorogo Regency who have used artificial intelligence (AI)-based banking services. Data were collected through questionnaires supplemented with secondary data in the form of documents related to the implementation of artificial intelligence in the banking service system. The application of AI in the banking sector is the detection and prevention of fraudulent transactions in real time, identity verification through biometrics, identity verification through biometrics, chatbots and virtual assistants for customer service, detecting suspicious activity, and the use of smart wallets. The findings in this study explain that artificial intelligence (AI) is able to increase the efficiency of services to customers, provide a better experience, and improve the quality of banking services. Customers are greatly helped by the use of artificial intelligence (AI)
Pengaruh Work Life Balance, Beban Kerja, dan Kerjasama Tim terhadap Loyalitas Pegawai KPU Kabupaten Ponorogo Tiwi Rahayu; Umi Farida; Riawan Riawan
Jurnal Ilmiah Manajemen dan Kewirausahaan Vol. 5 No. 2 (2026): Mei: Jurnal Ilmiah Manajemen dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimak.v5i2.6832

Abstract

This study aims to analyze the influence of Work Life Balance, Workload, and Teamwork on Employee Loyalty at the General Election Commission (KPU) of Ponorogo Regency. This research applies a quantitative approach using a saturated sampling technique, in which all 34 employees of KPU Ponorogo Regency were selected as respondents. Data collection was conducted through structured questionnaires distributed to all employees. The collected data were tested using validity and reliability analyses to ensure the accuracy and consistency of the research instruments. Furthermore, multiple linear regression analysis was employed to examine the relationship between independent variables and the dependent variable. The coefficient of determination (R²), t-tests, and F-tests were also performed using SPSS version 29 to determine both partial and simultaneous effects. The findings reveal that Work Life Balance, Workload, and Teamwork each have a positive and significant effect on Employee Loyalty. Simultaneously, these three variables also demonstrate a significant combined influence on Employee Loyalty, indicating that effective balance, manageable workload, and strong collaboration contribute to higher employee loyalty.