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Suyanto
Fakultas Ilmu Keperawatan, Universitas Islam Sultan Agung Semarang
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Hubungan Burnout Perawat yang Bertugas di Rawat Jalan dengan Kualitas Pelayanan Pasien Ipung Muhamad Dhaifurrohman; Indah Sri Wahyuningsih; Suyanto Suyanto
Journal of Health, Medical, and Psychological Studies Vol 1 No 3 (2026): April: Sanitas: Journal of Health, Medical, and Psychological Studies
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/7v1mm950

Abstract

Burnout is a condition of physical, emotional, and mental exhaustion frequently experienced by nurses due to high work demands, particularly in outpatient units with large patient volumes and rapid service intensity. This condition can affect nurses’ performance, attitudes, and interactions in providing nursing care, thereby potentially reducing the quality of services perceived by patients. This study aimed to determine the relationship between burnout among outpatient nurses and the quality of patient services. This study employed a quantitative method with a cross-sectional design. The research population consisted of outpatient nurses and patients, with a sample of 20 nurses and 100 patients selected using purposive sampling techniques. Data were collected using a nurse burnout questionnaire measuring emotional exhaustion, depersonalization, and personal accomplishment, as well as a patient service quality questionnaire based on the dimensions of reliability, responsiveness, assurance, empathy, and tangibles. Data analysis was conducted using univariate and bivariate analyses with the Gamma test. The results showed that most outpatient nurses experienced a moderate level of burnout, while the majority of patients perceived the quality of services as high. Bivariate analysis indicated a significant relationship between nurses’ burnout levels and the quality of outpatient services. Lower levels of nurse burnout were associated with better quality of services perceived by patients.
Pengaruh Teknik Relaksasi Benson terhadap Tingkat Nyeri Dada pada Pasien Sindrom Koroner Akut (SKA) Pasca Tindakan PCI di Instalasi Gawat Darurat (IGD) Muchammad Hasyim Asy’ari; Indah Sri Wahyuningsih; Suyanto Suyanto
Journal of Health, Medical, and Psychological Studies Vol 1 No 3 (2026): April: Sanitas: Journal of Health, Medical, and Psychological Studies
Publisher : CV SCRIPTA INTELEKTUAL MANDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65310/7bz80514

Abstract

Patients with Acute Coronary Syndrome (ACS) post Percutaneous Coronary Intervention (PCI) often still experience chest pain due to inflammatory processes or psychological factors. Unmanaged pain can increase cardiac workload. The Benson relaxation technique is a non-pharmacological intervention that combines deep breathing techniques with an element of faith (spiritual) to induce a relaxation response. This study aims to determine the effect of the Benson relaxation technique on reducing chest pain levels in ACS patients after PCI at Referral hospitals in Central Java Province. This study used a one-group pretest-posttest design with a sample of 36 respondents selected by purposive sampling. Pain measurement used the Numeric Rating Scale (NRS) before and after the intervention. The Benson relaxation technique was administered for 10–15 minutes per session. Data analysis used the Wilcoxon Signed Ranks Test.Before the intervention, all respondents (100%) experienced moderate chest pain (mean=5.11). After the intervention, there was a significant reduction, with 61.1% of respondents falling into the mild pain category and 38.9% remaining in the moderate category (mean=3.39). Statistical test results showed a significant difference between pain scores before and after the intervention (Z=-5.500; p=0.000).The Benson relaxation technique is proven effective in reducing chest pain levels in ACS patients post PCI in the Emergency Department
Co-Authors Afra Qhotrunnada Syifa Ahmad Ikhlasul Amal Aliya Marsiana Amalia Septiani Amrina Rosada Anny Fauziah Betie Febriana3 Cahyaningtias, Yulianti Cintia Febriyanti Dairista Istna Syelviana Dita Daviana Ratnasari Dwi Heppy Rochmawati Dwi Nur Aini Dwi Retno Sulistyaningsih Dwi Retno Sulistyaningsih Efikal Efikal Ekawati Ekawati Eko Kurniawan Erna Melastuti Fedi Sudrajat Fegit Jupandri Ferrina Putri Awwaliyah Zafikah Hana Kamiliya Khairunnisa Haryono Nugroho Herry Susanto Indah Sri Wahyuni Indah Sri Wahyuningsih Indah Sri Wahyuningsih Ipung Muhamad Dhaifurrohman Janitra, Fitria Endah Karnadi Karnadi Kevin Ramadhan Pratama Khasanah, Nopi Nur Liya Maya Listianah Lolla Loviana Subakir Makdum Alaidin MG Eny Mulyatsih Mohamad Nobby Habib Nurkholik Mohammad Arifin Noor Mohammad Arifin Noor Mohammad Arifin Noor Mohammad Arifin Noor Muchammad Hasyim Asy’ari Muh. Abdurrouf Muhammad Arifin Noor Nasya Amelia Putri Nopi Nur Khasanah Puji Triyanto Retno Isrovianingrum Retno Issroviatiningrum Retno Setyawati Retno Setyawati Retno Setyawati Rika Viyanti Riska Wahyuni Sari, Dyah Wiji Puspita Sri Lestari Handayani Sri Wahyuni Sugiyarti Sugiyarti Tassya Afifah Kustanti Uchrizal Febby Millenniantary Umi Khudoifah Urnila Afriliani Winda Novita Wulan Maulia Riska Zamsiah Martiasih