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Journal : JOIV : International Journal on Informatics Visualization

UI/UX Redesign of SH-UPI App Using Design Thinking Framework Fuada, Syifaul; Setyowati, Endah; Restyasari, Nissa; Heong, Yee Mei; Hasugian, Leonardi Paris
JOIV : International Journal on Informatics Visualization Vol 8, No 3 (2024)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/joiv.8.3.2094

Abstract

The rise of smart home technology has significantly impacted people’s behavior and lifestyle, especially when controlling household electronics remotely. Smart homes have become increasingly commoditized in the last decades, resulting in several vendors offering various commercial products and their variants. Universitas Pendidikan Indonesia (UPI) has created the smart home platform “SH-UPI,” which includes the Smart LED Bulb RGB. The platform’s mobile app can be downloaded from the Play Store or the official website (www.sh-upi.com). The SH-UPI is one of Indonesia's leading smart homes that adopted Internet-of-Things (IoT). However, customers have reported issues with the app’s user interface (UI) and user experience (UX), prompting a redesign to address these concerns and stay competitive. This study employs the design thinking method of empathizing, defining, imagining, prototyping, and testing. The define stage to prototype stage resulted in a newly designed prototype for the SH-UPI app. Testing involved evaluating the prototype using metrics like the User Experience Questionnaire (UEQ) and System Usability Scale (SUS). The test results showed an increase in the UEQ parameter value, exceeding the initial average scores of -0.8 to 0.8. Additionally, there was an improvement compared to benchmark scores, which initially ranged from below average to poor but now range from above average to excellent. The SUS score also improved, rising from 59.75 (grade D) to 83.625 (grade A). The findings of this study can be a valuable resource for developing SH-UPI apps with significantly enhanced UI/UX.
An Evaluation of Persuasive Systems on Private Music School Websites Using the Persuasive System Design Model Hasugian, Leonardi Paris; Zeko, Chubo; Ahmadimaldeh, Ashkan; Carolina, Anita; Muqtadiroh, Feby Artwodini; Rakhmawati, Nur Aini
JOIV : International Journal on Informatics Visualization Vol 9, No 5 (2025)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/joiv.9.5.3325

Abstract

Music is one of the business opportunities within the creative industry, and the number of music schools is rapidly increasing in major urban areas. The City of Oulu in Finland has various music school providers that use websites as digital portals of information about their schools. Given the critical role of persuasive websites in marketing, this study aims to evaluate the websites of private music school providers in Oulu, with a persuasive system approach. To achieve this objective, a content analysis was conducted on fifteen websites and studied how they influence their users persuasively. Our method analyzes the website using a checklist-based approach grounded in the Persuasive System Design model, which comprises 28 principles categorized into four groups, namely: Primary Task Support, Dialogue Support, System Credibility Support, and Social Support. The analysis revealed that implementation of persuasive principles was uneven across the website, with the following average application rates per category: 28.57% (Primary Task Support), 28.57% (Dialogue Support), 38.10% (System Credibility Support), and 9.52% (Social Support). Several providers have applied the Persuasive System Design model according to each category, but not optimally. These findings suggest that there is still considerable room for improvement in the websites of private music schools through an optimally persuasive approach to support and motivate users to access information. The implication can encourage providers to optimize their website persuasively, engaging a broader audience and serving users properly.
Co-Authors Aan Yulianto Abdurrahman, Imran Aditya Dwi Nurrahman Afandi, Najma Khansa Alya Agis Abhi Rafdhi Ahmad Fikri Ahmadimaldeh, Ashkan Aldi Hamzah Anugrah Alfi, Feiza Amirah Rahmawati Anita Carolina Anugrah, Aldi Hamzah Ashza Nur Siam Asmy, Yumma Yustika Bening Cipta Alam Cahyo Hasanudin Darmawan, Tedi Deti Indah Kiranti Dewi, Tarisa Citra Dian Permata Sari Ditha Febriannisa Edo Rahmat Hidayat Eka Ariya Mutiara Eka Putra, Yuda Ellis Susmawati Eltri Novianti Endah Setyowati Fajar Farhansyah Siddiq Fauzan, Muhammad Iqbal Fauzi Ensa Hidayat Feby Artwodini Muqtadiroh Finna Afrilia Elmanda Fitri Fitriah Ghani Aziz Ginting, Yogie Rinaldy Hafidh Turmuji Hashina Qiamu Mumtaziah Hayani Wulandari Heong, Yee Mei Hikmawati, Nina Kurnia Imelda Pangaribuan Infall Syafalni Irfan Dwiguna Sumitra Ivan Riady Jannah, Nusaibah Fathul Kamila, Rizqia Awalu Karynda Natalie Theofilus Katili, Apridio Edward Mahmudah Salwa Gianti Matitaputty, Ariel Meliyana Dwi Cahya Muhathir, Muhathir Myrna Dwi Rahmatya Nadzifah Nadzifah Najwa Zahratul Noviyasari, Citra Nur Aini Rakhmawati Nurismi Abdussamad Pamungkas, Sandi Permata Sari, Dian Poni Sukaesih Kurniati Prayogi Haris Affendi Putri, Adhwa Alifia Putri, Nova Nurul R Fenny Syafariani Rahayu, Triana Mugia Restyasari, Nissa Ricky Muhammad Ramdhani Rifa Alia Syahidah Riyanto Dwi Raharjo Rizky Jumansyah Selvia Lorena Br Ginting Sidik, Rangga Sintya Sukarta Sri Anggraeni Sri Dewi Anggadini Subagja, Banda Subairi Subairi Syahrul Mauluddin Syifaul Fuada Tatik Rohmawati Tri Yulianto Trio Adiono Wahab, Deden A Winanti, Marliana Budhiningtias Wisdawati, Desiana Fajar Yeffry Handoko Putra Yumma Yustika Asmy Yusrila Y Kerlooza Zeko, Chubo