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All Journal International Journal of Electrical and Computer Engineering JOIV : International Journal on Informatics Visualization Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Educatio JURNAL KAJIAN TEKNIK ELEKTRO JurTI (JURNAL TEKNOLOGI INFORMASI) Jurnal ULTIMA InfoSys Petir Jurnal Nasional Komputasi dan Teknologi Informasi JURISMA: Jurnal Riset Bisnis & Manajemen KOMPUTA : Jurnal Ilmiah Komputer dan Informatika Majalah Ilmiah UNIKOM Jurnal Manajemen Informatika Jurnal Teknologi dan Informasi Community Empowerment Decode: Jurnal Pendidikan Teknologi Informasi International Journal of Research and Applied Technology (INJURATECH) JUSTIN (Jurnal Sistem dan Teknologi Informasi) Jurnal Teknologi Sistem Informasi Jurnal Penelitian Mahasiswa Teknik dan Ilmu Komputer (JUPITER)

Leonardi Paris Hasugian

Universitas Komputer Indonesia

Author-ID : 2488971

Aerospace Engineering Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Public Health Social Sciences Transportation Other

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Title

Operational Customer Relationship Management Pada Sari Good Bakery Ghani Aziz; Leonardi Paris Hasugian
PETIR Vol 12 No 2 (2019): PETIR (Jurnal Pengkajian Dan Penerapan Teknik Informatika)
Publisher : Sekolah Tinggi Teknik - PLN

Current customer service at Sari Good Bakery is still done simply. Product promotion is done by placing banners on their store, then doing promotion by word of mouth so that products tend to be only known by the people around the store and the promotion tend to flow slowly. Then to deliver customer comments through face to face directly or by telephone or SMS. This method sometimes results in forgotten comments due to unavailability of facilities to accommodate these comments so it has potential of customers decreases. The solution to overcome this problem is by building Operational Customer Relationship Management. The method used in this research is a descriptive qualitative method by doing interviews and observations. This Operational CRM uses the Object Oriented Programming approach and uses prototype development methods. Operational CRM that is built can improve customer service such as conducting promotions widely and storing feedback on the website.

Perancangan Sistem Informasi Mutasi Siswa SMA pada Dinas Pendidikan Provinsi Jawa Barat Meliyana Dwi Cahya; Leonardi Paris Hasugian
PETIR Vol 12 No 2 (2019): PETIR (Jurnal Pengkajian Dan Penerapan Teknik Informatika)
Publisher : Sekolah Tinggi Teknik - PLN

The West Java Provincial Office is a company engaged in education services, which has several parts, one of which is the High School Development (PSMA) field. PSMA itself has not used an information system in the registration process of student mutations, where problems faced by registrants want to request a mutation referral letter, referral letters are not always completed on time. registrars do not know the flow of procedures, and other constraints are on file storage that tends to accumulate. The purpose of the study is to notify the registrant that a referral letter has been completed, notify the registrant of the path - what paths must be done by the registrant and make it easier when searching the file for the registration mutation. The method used, namely using descriptive methods. which is aimed at gathering information about a problem. The results of this study are to notify the registrant that the referral letter has been completed or processed, notify the registrant of the path - what paths the registrant must do, and make it easier when searching the file for the registration mutation.

Co-Authors Aan Yulianto Abdurrahman, Imran Aditya Dwi Nurrahman Afandi, Najma Khansa Alya Agis Abhi Rafdhi Ahmad Fikri Ahmadimaldeh, Ashkan Aldi Hamzah Anugrah Alfi, Feiza Amal, Muhammad Dafa Ikhlashul Amirah Rahmawati Anita Carolina Anugrah, Aldi Hamzah Ashza Nur Siam Asmy, Yumma Yustika Aswin, Zahra Rizqia Bening Cipta Alam Cahyo Hasanudin Darmawan, Tedi Deti Indah Kiranti Dewi, Tarisa Citra Dian Permata Sari Ditha Febriannisa Edo Rahmat Hidayat Eka Ariya Mutiara Eka Putra, Yuda Ellis Susmawati Eltri Novianti Endah Setyowati Fajar Farhansyah Siddiq Fauzan, Muhammad Iqbal Fauzi Ensa Hidayat Feby Artwodini Muqtadiroh Finna Afrilia Elmanda Fitri Fitriah Ghani Aziz Ginting, Yogie Rinaldy Hafidh Turmuji Hashina Qiamu Mumtaziah Hayani Wulandari Heong, Yee Mei Hikmawati, Nina Kurnia Imelda Pangaribuan Infall Syafalni Irfan Dwiguna Sumitra Ivan Riady Jannah, Nusaibah Fathul Kamila, Rizqia Awalu Karynda Natalie Theofilus Katili, Apridio Edward Mahmudah Salwa Gianti Matitaputty, Ariel Meliyana Dwi Cahya Muhathir, Muhathir Myrna Dwi Rahmatya Nadzifah Nadzifah Najwa Zahratul Noviyasari, Citra Nur Aini Rakhmawati Nurismi Abdussamad Pamungkas, Sandi Permata Sari, Dian Poni Sukaesih Kurniati Prayogi Haris Affendi Putri, Adhwa Alifia Putri, Nova Nurul R Fenny Syafariani Rahayu, Triana Mugia Restyasari, Nissa Ricky Muhammad Ramdhani Rifa Alia Syahidah Riyanto Dwi Raharjo Rizky Jumansyah Selvia Lorena Br Ginting Sidik, Rangga Sintya Sukarta Sri Anggraeni Sri Dewi Anggadini Subagja, Banda Subairi Subairi Syahrul Mauluddin Syifaul Fuada Tatik Rohmawati Tri Yulianto Trio Adiono Wahab, Deden A Wicaksono, Mochamad Fajar Winanti, Marliana Budhiningtias Wisdawati, Desiana Fajar Yeffry Handoko Putra Yumma Yustika Asmy Yusrila Y Kerlooza Zeko, Chubo

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