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All Journal SEIKO : Journal of Management & Business JURNAL MANAJEMEN (EDISI ELEKTRONIK) YUME : Journal of Management FINANSIA : Jurnal Akuntansi dan Perbankan Syariah Adzkiya : Jurnal Hukum dan Ekonomi Syariah KONSEP DAN TUJUAN PADA TINJUAN BISNIS SYARIAH Gemilang: Jurnal Manajemen dan Akuntansi Journal of Management and Social Sciences Jurnal Manajemen Riset Inovasi Maeswara: Jurnal Riset Ilmu Manajemen dan Kewirausahaan Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Jurnal Nuansa: Publikasi Ilmu Manajemen dan Ekonomi Syariah Pusat Publikasi Ilmu Manajemen Nian Tana Sikka: Jurnal Ilmiah Mahasiswa Neraca Manajemen, Akuntansi, dan Ekonomi Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (JIMEA) Anggaran: Jurnal Publikasi Ekonomi dan Akuntansi Kajian Ekonomi dan Akuntansi Terapan Jurnal Manajemen Kewirausahaan dan Teknologi International Journal of Economics, Business and Innovation Research Jurnal Bisnis, Ekonomi Syariah dan Pajak Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Diana Ambarwati
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Transportation Other

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Kepuasan Konsumen-dalam-Memediasi-Pengaruh-Kualitas Produk-dan-Persepsi-Harga terhadap-Loyalitas-Pelanggan (Studi pada Jasa Instalasi Mekanik dan Elektronik PT Langgeng Utama Rekaindo Kediri) Mega Tri Arsita; Zaenul Muttaqien; Diana Ambarwati
Anggaran : Jurnal Publikasi Ekonomi dan Akuntansi Vol. 3 No. 3 (2025): September : Anggaran : Jurnal Publikasi Ekonomi dan Akuntansi
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/anggaran.v3i3.1647

Abstract

The reason of this study is to research the impact of product pleasant and price notion on client loyalty at PT Langgeng Utama Rekaindo Kediri using customer pleasure as a mediating variable. A quantitative technique is used on this take a look at and Structural Equation Modeling-Partial Least Squares (SEM-PLS 4.0) as an evaluation technique. a web questionnaire changed into used to accumulate facts with a 4-point Likert scale and 140 respondents were involved with the purposive sampling technique used. The effects showed that product high-quality shows a advantageous and significant direct impact on client loyalty. rate notion has a high quality effect on client loyalty, but this effect is not statistically significant. Product high-quality shows a high-quality and significant direct effect on client pride. fee perception shows a fantastic and massive direct impact on client satisfaction. client delight has a positive effect on client loyalty, but this effect is not statistically significant. Product high-quality shows a direct impact on client loyalty thru mediation of client pride does now not show tremendous results. The indirect effect of rate belief on client loyalty via mediation of purchaser pride also does not show sizeable consequences.
Pengaruh Resiliensi, Dukungan Sosial, dan Kesejahteraan Psikologis terhadap Kinerja Karyawan pada CV Duta Jaya Tehnic Ahmad Agus Tri Mulyono; Miftahul Munir; Diana Ambarwati
Jurnal Manajemen Kewirausahaan dan Teknologi Vol. 2 No. 3 (2025): September: Jurnal Manajemen Kewirausahaan dan Teknologi
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumaket.v2i3.840

Abstract

This study examines effects of resilience, social support, and psychological well-being on employee performance at CV Duta Jaya Tehnic. Resilience refers to an individual’s capacity to handle work pressure and challenges. Social support includes assistance from coworkers and family. Psychological well-being denotes a healthy mental state. The study proposed significant partial and joint effects for the three predictors. A quantitative survey design was used. Questionnaires were distributed to 38 employees. Multiple linear regression evaluated partial and joint relationships between predictors and performance. Results show a significant positive effect of resilience on performance (p = 0.001 < 0.05). Social support (p = 0.573) and psychological well-being (p = 0.700) show no significant partial effects. Jointly, the three predictors explain performance significantly (p < 0.001). The findings highlight a central role for personal resilience in improving performance at CV Duta Jaya Tehnic, while social support and psychological well-being show no standalone effect within this sample. Overall, the regression model with the three predictors provides meaningful explanatory power for employee performance in this company. Managerial implications follow from the evidence. Prioritize initiatives to build resilience, including brief coping-skill sessions, energy management, and recovery practices. Maintain support systems and well-being programs, yet direct resources first toward resilience building.  
Pengaruh Pendidikan Dan Pelatihan Terhadap Etos Kerja Karyawan Pada PT PLN (Persero) ULP Grogol Kabupaten Kediri Wahyunda Widiyanti; Aprillian Dian; Diana Ambarwati
Jurnal Manajemen Riset Inovasi Vol. 1 No. 3 (2023): Juli : Jurnal Manajemen Riset Inovasi
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/mri.v1i3.1263

Abstract

This study aims to find out: the influence of education on work ethic, the effect of training on work ethic, the influence  of education and training  on  work ethic.This type of research uses a quantitative approach. The sample of this study was all employees at PT PLN (Persero) ULP Grogol, Kediri Regency as many as 35 employees. The sampling technique uses Saturated sampling. Data collection techniques usequestionnaires that have been tested for validity and reliability. The data analysis technique used is a classical assumption, multiple linear regression.The results of the study at the significance level of showed that: there was a positive and significant influence of education on work ethic, There is a positive and significant influence of training on work ethic, There is a simultaneous influence of education and training on work ethic.
Pengaruh Customer Intimacy, Price Fairness dan Customer Bonding Terhadap Customer Loyalty di Reni Salon Tales Ngadiluwih Diah Ayu Fitrianingsih; Zaenul Muttaqien; Diana Ambarwati
Nian Tana Sikka : Jurnal ilmiah Mahasiswa Vol. 3 No. 5 (2025): September : Nian Tana Sikka : Jurnal ilmiah Mahasiswa
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/niantanasikka.v3i5.1014

Abstract

This study aims to determine the effect of Customer Intimacy, Price Fairness, and Customer Bonding on Customer Loyalty at Reni Salon Tales Ngadiluwih. The selection of the research location is based on the consideration that Reni Salon is a beauty service business that has regular customers, but the level of customer loyalty cannot be measured precisely. The type of research used is quantitative research with an unknown population. The research sample amounted to 105 respondents who were determined by purposive sampling technique, namely the selection of samples based on certain criteria relevant to the research. The analysis techniques used include data quality testing, classical assumption testing, and multiple linear regression analysis with the help of Statistical Product and Service Solution (SPSS) version 25. This analysis is used to determine the influence of both partial and simultaneous between independent variables on the dependent variable. The results of the study indicate that partially, Customer Intimacy does not have a significant influence on Customer Loyalty. This indicates that personal closeness between the salon and customers is not yet a major factor in forming loyalty. Meanwhile, Price Fairness has a significant influence on Customer Loyalty, meaning that prices that are considered fair and appropriate by customers can increase their loyalty. Customer Bonding also had no significant effect on Customer Loyalty, indicating that emotional bonds or close customer relationships do not yet play a significant role. However, simultaneous test results show that all three variables—Customer Intimacy, Price Fairness, and Customer Bonding—jointly have a significant effect on Customer Loyalty. These findings suggest that price fairness plays the most critical role in enhancing customer loyalty compared to other factors. Therefore, Reni Salon management is advised to focus more on fair pricing strategies, along with efforts to strengthen closeness and bonds with customers.
Pengaruh Kualitas Produk dan Lokasi terhadap Keputusan Pembelian Perumahan pada Shafira Residence Kediri Ike Damayanti; Diana Ambarwati; Angga Permana Mahaputra
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 3 No. 6 (2025): November : Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i6.2267

Abstract

This study aims to analyze the influence of product quality and location on housing purchase decisions at Shafira Residence Kediri. The research problem focuses on how product quality and location can affect consumers in making purchase decisions. This study employs a quantitative method with questionnaires distributed to respondents and data analysis conducted through validity tests, reliability tests, t-tests, F-tests, and multiple linear regression using SPSS 25. The results indicate that product quality has a significant partial effect on purchase decisions. This means that the better the quality of the product offered, the higher the consumer’s interest in purchasing a house at Shafira Residence. Similarly, the location variable shows a significant partial effect on purchase decisions, where accessibility and strategic positioning serve as key factors. Simultaneously, product quality and location significantly influence purchase decisions, with an F-test value of 10.727 (significance < 0.001) and a coefficient of determination (R²) of 0.671, indicating that the two independent variables explain 67.1% of the variation in purchase decisions. The conclusion of this study is that product quality and location are important factors influencing consumer purchase decisions at Shafira Residence Kediri. Therefore, developers need to improve housing product quality, ensure timely completion of construction, and enhance road access to the location in order to attract more consumers.
PENGARUH KUALITAS PRODUK, LOKASI, DAN PROMOSI TERHADAP LOYALITAS PELANGGAN DI UD. INDOKEY KEDIRI Dita Nurazizah; Diana Ambarwati; Udik Jatmiko
GEMILANG: Jurnal Manajemen dan Akuntansi Vol. 2 No. 4 (2022): Jurnal Manajemen dan Akuntansi
Publisher : BADAN PENERBIT STIEPARI PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1034.598 KB) | DOI: 10.56910/gemilang.v2i4.142

Abstract

Penelitian ini untuk menguji pengaruh kualitas produk, lokasi, serta promosi terhadap loyalitas pelanggan di UD. Indokey Kediri. Populasi dalam penelitian ini ialah pelanggan tetap yang melakukan pembelian kerupuk krecek di UD. Indokey dengan jumlah sampel 62 responden Teknik pengambilan sampel menggunakan sampling accidental serta teknik analisis yang digunakan yaitu uji validitas, uji reliabilitas, uji asumsi klasik, uji regresi linier berganda, uji koefisien determinasi, uji t, serta uji F. Berdasarkan hasil penelitian kualitas produk berpengaruh secara parsial terhadap loyalitas pelanggan dengan nilai signifikan 0,000 < 0,05. lokasi berpengaruh secara parsial terhadap loyalitas pelanggan dengan nilai signifikan 0,005 < 0,05. Promosi berpengaruh secara parsial terhadap loyalitas pelanggan dengan nilai signifikan 0,026 < 0,05. Kualitas produk, lokasi, promosi berpengaruh secara simultan terhadap loyalitas pelanggan dengan nilai signifikan 0,000 < 0,05.
Pengaruh Lingkungan Kerja Fisik dan Kompensasi terhadap Kinerja Guru MA Ma’arif Udanawu Blitar Nurul Anisah; Diana Ambarwati; Lina Saptaria
Journal of Management and Social Sciences Vol. 2 No. 4 (2023): November : Journal of Management and Social Sciences
Publisher : Sekolah Tinggi Ilmu Administrasi Yappi Makassar Jl. Sumba no 46, Kota Makassar, Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jimas.v2i4.674

Abstract

This study discusses the influence of the physical work environment and the damage to the performance of ma'arif Udanawu Blitar teachers. the method used in this research is descriptive quantitative. The population used in this study were the mothers/fathers of teachers in Ma Ma'arif Udanawu Blitar, totaling 86 teachers. The sample used in this study is the entire population, namely 86 samples. The sampling method used is non-probability sampling technique with saturated sampling technique. Data processing in this study is using the Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression, T Test, F Test and Coefficient of Determination,. The results of this study are that the physical work environment has a partial effect on performance with a significant 0,000 <0,05. Compensation has a partial effect on performance with a significant 0,005 <0,05. The physical work environment and alarms have a simultaneous effect on performance with a significant 0.000 <0.05.
PENGARUH DIGITAL MARKETING, ELECTRONIC WORTH OF MOUTH (E-WOM), DAN KNOWLEDGE PRODUCT TERHADAP PURCHASE INTENTION DI CV. KIRANA KEJORA KEDIRI Devy Nurismawati; Zaenul Muttaqien; Diana Ambarwati
Jurnal Ilmiah Manajemen Ekonomi Dan Akuntansi (JIMEA) Vol. 3 No. 3 (2026): Mei
Publisher : Publikasi Inspirasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62017/jimea.v3i3.6708

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Digital Marketing, Electronic Word of Mouth (E-WOM), dan Knowledge Product terhadap Purchase Intention konsumen CV. Kirana Kejora Kediri. Pendekatan yang digunakan adalah kuantitatif dengan teknik pengumpulan data melalui kuesioner terhadap 105 responden yang dipilih menggunakan metode insidental sampling. Analisis data dilakukan menggunakan regresi linier berganda disertai uji validitas, reliabilitas, uji t, uji F, dan koefisien determinasi. Hasil uji F menunjukkan bahwa ketiga variabel independen secara simultan berpengaruh signifikan terhadap Purchase Intention (F- hitung = 201,089 > F-tabel = 3,09; sig = 0,000 < 0,05). Secara parsial, E-WOM (X2) dan Knowledge Product (X3) berpengaruh signifikan dengan thitung masing- masing sebesar 3,295 dan 5,186, sedangkan Digital Marketing (X1) tidak berpengaruh signifikan (thitung = 1,056; sig = 0,294). Nilai koefisien determinasi (R²) sebesar 0,857 menunjukkan bahwa 85,7% variasi Purchase Intention dijelaskan oleh ketiga variabel tersebut. Temuan ini menekankan pentingnya E- WOM dan pengetahuan produk dalam membentuk niat beli konsumen, sementara digital marketing perlu dioptimalkan kembali agar lebih efektif.
Pengaruh Price Perception, Product Variety, dan Service Quality terhadap Repurchase Intention di Inspirasi Coffee Kediri Saffa Alisha Jasmine; Diana Ambarwati; Nuril Aula Munawaroh
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 5 No. 2 (2026): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v5i2.7010

Abstract

This study aims to examine the effect of Price Perception, Product Variety, and Service Quality on Repurchase Intention among consumers of Inspirasi Coffee in Kediri City. This research employs a quantitative approach using a survey method by distributing questionnaires to 96 respondents who have previously made purchases at Inspirasi Coffee. The data analysis technique applied is multiple linear regression using SPSS software. The results indicate that partially, Price Perception, Product Variety, and Service Quality have a positive and significant effect on Repurchase Intention. Simultaneously, these three independent variables also have a significant influence on consumers’ repurchase intention. Therefore, the management of Inspirasi Coffee is advised to pay attention to price affordability, product variety innovation, and service quality improvement in order to enhance customers’ repurchase intention.  
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Keputusan Pembelian pada Restoran Chickenday Trenggalek Sinta Fatmala Sari; Diana Ambarwati; Angga Permana Mahaputra
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 2 (2026): Maret : Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i2.2531

Abstract

This study aims to determine the effect of product quality and service quality on consumer purchasing decisions, both partially and simultaneously, at Chickenday Restaurant Trenggalek. The method used is a quantitative approach with data processing in numerical form to objectively test the relationship between variables. The research was conducted at Chickenday Restaurant, located on Jl. Soekarno Hatta No. 20 Trenggalek. The research population consists of all consumers during the period of May–June 2025, the exact number of which is unknown. The sampling technique utilized probability sampling with a simple random sampling method, resulting in 96 respondents based on the Lemeshow formula. The data include primary data through questionnaires and observations, as well as secondary data from various sources. Data analysis was performed using multiple linear regression, t-test, and F-test. The results indicate that product quality and service quality have a positive and significant effect on purchasing decisions, both partially and simultaneously, with service quality being the more dominant variable.
Co-Authors Ahmad Agus Tri Mulyono Ahmad Jauhari Andik Ruswandriyo Angga Permana Mahaputra Anisak Salsabila Aprillian Dian Awfriellinka Pramesty Brahma Wahyu Kurniawan Dela Citra Tarida Devy Nurismawati Dewanti Widya Ardana Dewi Wungkus Diah Ayu Fitrianingsih Dian Shevira Putri Dita Nurazizah Dwi Khoirunnisa A EDWIN AGUS BUNIARTO Fredy Dwi Ramadhani Ike Damayanti Habar Jatmiko, Udik Mawar Ratih Kusumawardani Medianto Mega Tri Arsita Miftahul Munir, Miftahul Mohammad Iqbal Abidin Natasha Marvela Soesanto Nisa Ermawati Nur Hidayati Nurali Agus Nuril Aula Munawaroh Nuril Aulia Munawaroh Nurul Anisah Rahayu Bella Kartika Rico Jafar Sidiq Rijal Efendi Rike Selviasari Saffa Alisha Jasmine Saptaria, Lina Serli Sela Yolanda Sinta Fatmala Sari Solly Aryza Sri Wahyuni Mega Tommy Febriyanto Udya Alibya Rikaz Ulul Azmi Umi Nadhiroh Utama Wigih Maulana Wahyunda Widiyanti Yuni Mahmudah Zaenul Muttaqien