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All Journal Jurnal Teknologi Industri Pertanian Jurnal Manajemen Warta Penelitian Perhubungan JOISIE (Journal Of Information Systems And Informatics Engineering) MANAJEMEN DEWANTARA Jurnal Manajemen Dirgantara Jurnal Kewarganegaraan Jurnal Publikasi Ekonomi dan Akuntansi Sci-Tech Journal Jurnal Pengabdian Mandiri Dharma: Jurnal Pengabdian Masyarakat QISTINA: Jurnal Multidisiplin Indonesia Jurnal Publikasi Ilmu Manajemen Jurnal Ground Handling Dirgantara Flight Attendant Kedirgantaraan: Jurnal Public Relation, Pelayanan, Pariwisata Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Jurnal Mahasiswa Kreatif Jurnal Ekonomi dan Bisnis El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Jurnal Manajemen Bisnis Digital Terkini Journal of Education Transportation and Business Journal of Ekonomics, Finance, and Management Studies Jejak digital: Jurnal Ilmiah Multidisiplin Warta Penelitian Perhubungan
Dhiani Dyahjatmayanti
Sekolah Tinggi Teknologi Kedirgantaraan (STTKD)
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Hubungan Work Overload, Job Burnout dan Stres Kerja Terhadap Turnover Intention Karyawan di PT Gapura Angkasa Bandar Udara Internasional Yogyakarta Prahita, Gerin; Dyahjatmayanti, Dhiani
QISTINA: Jurnal Multidisiplin Indonesia Vol 4, No 1 (2025): June 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/qistina.v4i1.6593

Abstract

Tingginya tingkat turnover intention menjadi perhatian penting dalam nmanajemen sumber daya manusia, terutama pada industri aviasi yang menuntut kinerja tinggi. Work Overload, Job Burnout dan Stres Kerja menjadi faktor yang sering dialami oleh karyawan. Penelitian ini bertujuan untuk menguji hubungan Work Overload, Job Burnout dan Stres Kerja terhadap Turnover Intention karyawan di PT Gapura Angkasa di Bandar Udara Internasional Yogyakarta. Penelitian ini menggunakan metode pendekatan kuantitatif melalui penyebaran kuesioner kepada 101 responden sebagai sample penelitian. Populasi dalam penelitian ini merupakan karyawan di PT Gapura Angkasa Bandar Udara Internasional Yogyakarta. Terdapat 4 Variabel yaitu Variabel Work Overload (X1), Job Burnout (X2) , Stres Kerja (X3) dan Turnover Intention (Y). Instrumen dianalisis dengan uji validitas dan reabilitas. Data responden diolah dengan menggunakan uji statistik deskriptif, uji Korelasi Pearson dan uji linear berganda, uji simultan (uji F) dan uji koefisien determinasi. Hasil penelitian menunjukan bahwa terdapat hubungan positif dan signifikan antara Work Overload (X1), Job Burnout (X2) dan Stres Kerja (X3) terhadap Turnover Intention (Y) karyawan PT Gapura Angkasa Bandar di Udara Internasional Yogyakarta. Hubungan ini dibuktikan melalui uji korelasi pearson dengan nilai signifikan (p) sebesar 0,000 (0,05) pada masing-masing Variabel, serta nilai koefisien korelasi yang sangat kuat yaitu Work Overload ( r = 0,873), Job Burnout (r = 0,900), dan Stres Kerja ( r = 0,915). Uji regresi linear berganda juga dilakukan untuk melihat hubungan ketiga variabel secara simultan, dengan hasil uji F hitung sebesar 214,486 F tabel 2,698 dan signifikansi 0,000 (0,05) yang menunjukan model regresi signifikan secara statistik. Nilai R Square sebesar 0,869 mengindikasikan bahwa 86,9% Variabel Turnover Intention dapat di jelaskan oleh Work Overload, Job Burnout dan Stres Kerja secara bersama-sama. Variabel yang paling dominan adalah stres kerja dengan koefisien regresi tertinggi (0,324) diikuti oleh Work Overload (0,230) dan Job Burnout (0,159).
Pengaruh Pengalaman Merek terhadap Loyalitas Merek pada Konsumen Maskapai Garuda Indonesia Lusianingrum, Farah Putri Wenang; Fakhrudin, Arif; Dyahjatmayanti, Dhiani
Warta Penelitian Perhubungan Vol. 33 No. 1 (2021): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v33i1.1617

Abstract

AbstrakPasar penerbangan di Indonesia semakin kompetitif dengan semakin banyaknya maskapai penerbangan komersial yang beroperasi. Bagi konsumen, hal ini menjadi keuntungan karena pilihan maskapai penerbangan yang semakin bervariasi. Sementara bagi maskapai penerbangan, kondisi ini menuntut perusahaan untuk mampu memberikan pengalaman dan pelayanan yang lebih baik guna menjaga loyalitas konsumen agar dapat menguasai pasar. Perusahaan maskapai penerbangan seperti Garuda Indonesia perlu mempertimbangkan pengalaman merek yang dirasakan untuk mempertahankan pelanggannya. Penelitian ini bertujuan untuk menguji pengaruh langsung pengalaman merek terhadap loyalitas merek dan kualitas pelayanan sebagai pemoderasi untuk menyelesaikan masalah perbedaan hasil studi empiris. Metode penelitian yang digunakan adalah kuantitatif. Penentuan sampel penelitian menggunakan metode purposive sampling. Kuesioner dibagikan secara daring kepada responden penelitian dan terdapat 200 responden yang memberikan jawaban secara lengkap. Alat analisis berupa Structural Equation Modeling Warp Partial Least Square 6.0 (SEM Warp PLS) dipilih untuk menguji model pengukuran (validitas dan reliabilitas) dan model struktural (pengujian hipotesis). Hasil studi menunjukkan bahwa pengalaman merek dapat mendorong peningkatan loyalitas merek sebesar 19%. Selain itu, kualitas pelayanan terbukti dapat bertindak sebagai pemoderasi pada pengaruh pengalaman merek terhadap loyalitas merek.Kata Kunci: Kualitas Pelayanan, Pengalaman Merek, Loyalitas Merek, Maskapai Penerbangan. AbstractThe Effect of Brand Experience on Brand Loyalty on Garuda Indonesia Airline Customers: The aviation market in Indonesia is increasingly competitive with the increasing number of commercial airlines operating. For consumers, this is an advantage because of the increasingly varied choices of airlines. Meanwhile, for the airline, this condition requires the company to provide better experience and service to maintain consumer loyalty to dominate the market. Airlines such as Garuda Indonesia need to consider the brand experience to retain consumers. This study aimed to test the direct effect of brand experience to brand loyalty and service quality as moderation to overcome the problem of differences in the results of empirical studies. The research method used was quantitative. The determination of the research sample used a purposive sampling method. The online questionnaire was distributed directly to the respondents and a number of 200 respondents submitted complete answers. The Structural Equation Modeling Warp Partial Least Square 6.0 (SEM Warp PLS) analysis tool was chosen to test the measurement model (validity and reliability) and the structural model (hypothesis testing). The results of the study showed that brand experience could drive an increase in brand loyalty by 19%. Furthermore, service quality was proven to act as moderation on the effect of brand experience on brand loyalty.Keywords: Service Quality, Brand Experience, Brand Loyalty, Airline.
Idealitas Weight and Balance pada Pesawat Tipe Comac ARJ21-700 Maskapai TransNusa di Bandar Udara Internasional Soekarno-Hatta Nurul Hikmah; Dhiani Dyahjatmayanti
Sci-tech Journal Vol. 3 No. 1 (2024): Sci-Tech Journal
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/stj.v3i1.257

Abstract

The calculation of weight and balance requires high accuracy so that the flight can be carried out safely to the destination airport. A number of obstacles that load control officers experience can affect the ideality of weight and balance and must be properly calculated. The purpose of this research is to determine the ideal weight and balance of Comac ARJ21-700 aircraft of TransNusa airline at Soekarno-Hatta International Airport. This research uses qualitative and quantitative methods using primary data obtained through observation and interviews, secondary data using documentation and literature studies. Data collection techniques used by observation, interviews and documentation. Interviews were conducted with supervisors and senior load control narrow body and junior load control. Data analysis techniques by means of data collection, data reduction, data presentation, and conclusion drawing. The results of this study are the obstacles of load control officers in calculating the weight and balance of Comac ARJ21-700 aircraft of TransNusa airline, namely the delay of check-in officers in inputting data on the number of passengers and luggage. Determination of the location of passengers and luggage is carried out by check-in officers, if there is a mismatch, the load control officer makes a request to the check-in officer to maximize the front compartment. The average center of gravity of the Comac ARJ21-700 shows at -7.29UP which states that the center of gravity of the Comac ARJ21-700 is -7.29UP.
Pengaruh Pengalaman Merek terhadap Loyalitas Merek pada Konsumen Maskapai Garuda Indonesia Lusianingrum, Farah Putri Wenang; Fakhrudin, Arif; Dyahjatmayanti, Dhiani
Warta Penelitian Perhubungan Vol. 33 No. 1 (2021): Warta Penelitian Perhubungan
Publisher : Sekretariat Badan Penelitian dan Pengembangan Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/warlit.v33i1.1617

Abstract

AbstrakPasar penerbangan di Indonesia semakin kompetitif dengan semakin banyaknya maskapai penerbangan komersial yang beroperasi. Bagi konsumen, hal ini menjadi keuntungan karena pilihan maskapai penerbangan yang semakin bervariasi. Sementara bagi maskapai penerbangan, kondisi ini menuntut perusahaan untuk mampu memberikan pengalaman dan pelayanan yang lebih baik guna menjaga loyalitas konsumen agar dapat menguasai pasar. Perusahaan maskapai penerbangan seperti Garuda Indonesia perlu mempertimbangkan pengalaman merek yang dirasakan untuk mempertahankan pelanggannya. Penelitian ini bertujuan untuk menguji pengaruh langsung pengalaman merek terhadap loyalitas merek dan kualitas pelayanan sebagai pemoderasi untuk menyelesaikan masalah perbedaan hasil studi empiris. Metode penelitian yang digunakan adalah kuantitatif. Penentuan sampel penelitian menggunakan metode purposive sampling. Kuesioner dibagikan secara daring kepada responden penelitian dan terdapat 200 responden yang memberikan jawaban secara lengkap. Alat analisis berupa Structural Equation Modeling Warp Partial Least Square 6.0 (SEM Warp PLS) dipilih untuk menguji model pengukuran (validitas dan reliabilitas) dan model struktural (pengujian hipotesis). Hasil studi menunjukkan bahwa pengalaman merek dapat mendorong peningkatan loyalitas merek sebesar 19%. Selain itu, kualitas pelayanan terbukti dapat bertindak sebagai pemoderasi pada pengaruh pengalaman merek terhadap loyalitas merek.Kata Kunci: Kualitas Pelayanan, Pengalaman Merek, Loyalitas Merek, Maskapai Penerbangan. AbstractThe Effect of Brand Experience on Brand Loyalty on Garuda Indonesia Airline Customers: The aviation market in Indonesia is increasingly competitive with the increasing number of commercial airlines operating. For consumers, this is an advantage because of the increasingly varied choices of airlines. Meanwhile, for the airline, this condition requires the company to provide better experience and service to maintain consumer loyalty to dominate the market. Airlines such as Garuda Indonesia need to consider the brand experience to retain consumers. This study aimed to test the direct effect of brand experience to brand loyalty and service quality as moderation to overcome the problem of differences in the results of empirical studies. The research method used was quantitative. The determination of the research sample used a purposive sampling method. The online questionnaire was distributed directly to the respondents and a number of 200 respondents submitted complete answers. The Structural Equation Modeling Warp Partial Least Square 6.0 (SEM Warp PLS) analysis tool was chosen to test the measurement model (validity and reliability) and the structural model (hypothesis testing). The results of the study showed that brand experience could drive an increase in brand loyalty by 19%. Furthermore, service quality was proven to act as moderation on the effect of brand experience on brand loyalty.Keywords: Service Quality, Brand Experience, Brand Loyalty, Airline.
Pemberdayaan Masyarakat Dalam Pengelolaan Sampah Di Wukirsari Bantul Yogyakarta Widjanarko, Hendro; Wahyurini, Endah; Sugiarto, Bambang; Dyahjatmayanti, Dhiani; Santosa Utomo, Humam
Dharma: Jurnal Pengabdian Masyarakat Vol. 5 No. 2 (2024): November
Publisher : Universitas Pembangunan Nasional "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/dlppm.v5i2.13911

Abstract

Desa Wukirsari Imogiri Bantul menghadapi masalah pengelolaan sampah. Sebagai desa wisata, Wukirsari harus mengelola sampah dengan baik agar destinasi wisata bersih dari sampah. Pengabdian ini bertujuan untuk meningkatkan kemampuan masyarakat dalam mengelola sampah menjadi produk yang bernilai. Pengabdian ini melibatkan Pemerintah Daerah Kabupaten Bantul, Bank BPD DIY, dan didanani dari Kementerian Pendidikan, Kebudayaan, Riset dan Teknologi. Metode yang digunakan adalah pelatihan, transfer teknologi, dan pendampingan. Hasil pengabdian ini adalah produk pupuk organic, hasil penjualan buah melon dan sayuran dari hasil pemanfaatan pupuk organik, serta peningkatan pendapatan. Luaran pengabdian ini adalah publikasi di konferensi internasional, video, publikasi di media massa, dan keberdayaan mitra dalam mengolah sampah dan pertanian organic.
MENINGKATKAN DAYA SAING PRODUK MELALUI EFISIENSI PRODUKSI DAN PEMASARAN DIGITAL PADA PENGRAJIN KULIT Dyahjatmayanti, Dhiani
Dharma: Jurnal Pengabdian Masyarakat Vol. 5 No. 2 (2024): November
Publisher : Universitas Pembangunan Nasional "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/dlppm.v5i2.13912

Abstract

Yanto Leather is one of the leather craftsmen at the Manding Craft Industry Center, Bantul Regency, Special Region of Yogyakarta. Since the Covid-19 outbreak attacked Indonesia in March 2020, it has had an impact on the MSME sector, including the Manding Leather Crafts Industrial Center. The impact felt most by leather craftsmen was the decline in sales turnover during the pandemic, including Yanto Leather. The aim of the activity is to improve the skills of Yanto Leather craftsmen in production efficiency and digital marketing. The methods used are coordination and collaboration with partners, training and mentoring. The output of this program includes increasing the application of science and technology where craftsmen are able to use social media for digital marketing, a new brand called Yanto Hastkala, and a product catalog that has been registered for copyright, and the provision of leather sewing machines to increase production efficiency.
Analisis Faktor Penyebab Turunnya Minat Penumpang dan Minimnya Aktivitas di Bandar Udara H. Asan Sampit Seran, Maria Indriani Sofia; Dyahjatmayanti, Dhiani
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.630

Abstract

The purpose of this research is find out the causes of the decline in passenger interest and the lack of activity at Sampit H. Asan Airport. This study uses a qualitative research method which is conducted in September 2022 at H. Asan Sampit Airport, Central Kalimantan. This research was conducted using data collection techniques and data collection through interviews conducted with 4 informants, namely the Head of Class II H. Asan Sampit Airport, the Head of the Service and Cooperation Section, the General Manager of Wings Air, and passengers at H. Asan Sampit Airport, through observation and documentation. To test the validity of the data, researchers used a data credibility test which was carried out by triangulation of technical data. For data analysis that researchers use, namely, data reduction, data presentation, conclusion, and verification. The research results obtained from this study are the factors causing the decline in passenger interest in H. Asan Sampit Airport flight routes, where visitors and prospective passengers want additional flight routes, especially the islands of Kalimantan and Java. Facilities, where many passengers want facilities in the form of seats at the terminal and ticket prices, where passengers want promos for ticket prices at Sampit H. Asan Airport. The factor causing the lack of activity at H. Asan Sampit Airport is the lack of interest of passengers at H. Asan Sampit Airport which is caused by flight routes where there are only 2 routes at H. Asan Sampit Airport, the facilities at the terminal are incomplete and there are no promos for ticket prices at Sampit H. Asan Airport. Keywords: Factor ; Passenger Interests ; Airport Activity.
Analisis Faktor Penyebab Turunnya Minat Penumpang dan Minimnya Aktivitas di Bandar Udara H. Asan Sampit Seran, Maria Indriani Sofia; Dyahjatmayanti, Dhiani
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.630

Abstract

The purpose of this research is find out the causes of the decline in passenger interest and the lack of activity at Sampit H. Asan Airport. This study uses a qualitative research method which is conducted in September 2022 at H. Asan Sampit Airport, Central Kalimantan. This research was conducted using data collection techniques and data collection through interviews conducted with 4 informants, namely the Head of Class II H. Asan Sampit Airport, the Head of the Service and Cooperation Section, the General Manager of Wings Air, and passengers at H. Asan Sampit Airport, through observation and documentation. To test the validity of the data, researchers used a data credibility test which was carried out by triangulation of technical data. For data analysis that researchers use, namely, data reduction, data presentation, conclusion, and verification. The research results obtained from this study are the factors causing the decline in passenger interest in H. Asan Sampit Airport flight routes, where visitors and prospective passengers want additional flight routes, especially the islands of Kalimantan and Java. Facilities, where many passengers want facilities in the form of seats at the terminal and ticket prices, where passengers want promos for ticket prices at Sampit H. Asan Airport. The factor causing the lack of activity at H. Asan Sampit Airport is the lack of interest of passengers at H. Asan Sampit Airport which is caused by flight routes where there are only 2 routes at H. Asan Sampit Airport, the facilities at the terminal are incomplete and there are no promos for ticket prices at Sampit H. Asan Airport. Keywords: Factor ; Passenger Interests ; Airport Activity.
Penerapan Organisasi Pembelajar (Learning Organization) pada Maskapai Citilink di Bandar Udara Internasional Lombok Sakinah, Putri; Dyahjatmayanti, Dhiani
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3310

Abstract

AbstrakTujuan penelitian ini adalah untuk menganalisis penerapan organisasi pembelajaran (Learning Organization) pada Maskapai Citilink di Bandara Udara Internasional Lombok. Selain itu tujuan penelitian ini juga untuk mengetahui apa saja kendala yang dihadapi Maskapai Citilink dari penerapan pembelajar (learning organization) di Bandara Udara Internasional Lombok. Penelitian dilakukan pada tanggal 30 Maret 2022 sampai tanggal 02 April 2022 Pada Maskapai Citilink di Bandar Udara Internasional Lombok. Penelitian menggunakan desain penelitian kualitatif. Data yang digunakan adalah data primer dan data sekunder. Data primer berasal dari kuesioner organisasi pembelajaran dan wawancara mendalam. Sementara data sekunder berasal dari dokumen Maskapai Citilink seperti profil dan struktur organisasi maskapai Citilink. Teknik pengumpulan data dengan kuesioner dan wawancara mendalam. Data yang diperoleh diuji keabsahannya dengan triangulasi dan validasi responden. Data dianalisis dengan analisis isi(content analysis). Hasil penelitian ini menunjukan seluruh komponen organisasi pembelajaran sudah mencapai hasil median. Jadi bisa disimpulkan bahwa perusahaan Citilink sudah menerapkan organisasi pembelajaran (learning organization) pada perusahaannya. Kendala-kendala yang dihadapi oleh perusahaan salah satunya di era pandemic saat ini, dimana terhambatnya pelayanan operasional yang disebabkan oleh pengecekan dokumen-dokumen penumpang dan pemakaian alat pelindung diri yang memperhambat pekerjaan.Kata Kunci: Organisasi Pembelajar (learning organization), Lingkungan Belajar Suportif, Proses dan Praktik Belajar, Kepemimpinan, Maskapai Citilink. AbstractThe purpose of this study was to analyze the application of the learning organization (Learning Organization) on Citilink Airlines at Lombok International Airport. In addition, the purpose of this study is also to find out what are the obstacles faced by Citilink Airlines from the implementation of learning organizations at Lombok International Airport. The study was conducted from March 30, 2022 to April 02, 2022 on Citilink Airlines at Lombok International Airport. The study used a qualitative research design. The data used are primary data and secondary data. Primary data comes from the learning organization questionnaire and in-depth interviews. While secondary data comes from Citilink Airline documents such as Citilink Airline profile and organizational structure. Data collection techniques with questionnaires and in-depth interviews. The data obtained were tested for validity by triangulation and respondent validation. Data were analyzed by content analysis. The results of this study indicate that all components of the learning organization have achieved the median result. So it can be concluded that the Citilink company has implemented a learning organization in its company. One of the constraints faced by the company is in the current pandemic era, where operational services are hampered due to checking passenger documents and the use of personal protective equipment that hinders work.Keywords: Learning Organization, supportive learning environment, learning process and practice, leadership, Citilink airline.
Analisis Kinerja Unit Apron Movement Control Terhadap Safety pada Masa New Normal di Bandar Udara Adi Soemarmo Solo Rachmatialdi, Afnan Yusuf; Dyahjatmayanti, Dhiani
Jurnal Kewarganegaraan Vol 6 No 2 (2022): Desember 2022
Publisher : UNIVERSITAS PGRI YOGYAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31316/jk.v6i2.3427

Abstract

AbstrakPeningkatan jumlah penumpang mempengaruhi aktifitas pengawasan harus ditingkatkan. Aktifitas pengawasan meliputi beberapa aspek keamanan salah satunya adalah aspek safety. Aspek safety penting karena keselamatan penumpang dan keselamatan karyawan menjadi prioritas dalam proses penerbangan. Tujuan Penelitian ini untuk menganalisis kinerja unit Apron Movement Control di masa New Normal dan untuk Menganalisis penerapan aspek keamanan pada kinerja karyawan Unit Apron Movement Control di Bandar Udara Adi Soemarmo. Penelitian menggunakan metode kualitatif. Subjek dari penelitian adalah 3 orang superivisor di setiap shif kerja di bagian Unit apron movement control di Bandar Udara Adisoemarmo Solo dimana dimintai informasi mengenai kinerja karyawan terhadap keamanan di lapangan. Uji keabsahan penelitian ini ada 3 yaitu triangulasi, ketekunan pengamatan, dan diskusi dengan pakar. Dan teknik analisis data yang digunakan dalam penelitian ini yaitu reduksi data,penyajian data, dan penarikan kesimpulan. Hasil analisis peneliti Kinerja karyawan unit Apron movement control sangatlah dituntut untuk ketelitian dan kecepatan dalam waktu bekerja, maka itu karyawan unit apron movement control melakukan semua kerja dengan mengacu pada standar operasional pelayanan (SOP) sebagai pedoman dalam melakukan semua kegiatan pengawasan sisi udara/ Airside. penerapan aspek yang digunakan diambil dari Regulasi pemerintah, KP, Undang-undang pemerintah serta Annex yang di pakai untuk penunjang kinerja karyawan unit AMC untuk minimalisir terjadinya Incident dan Accident di sisi udara.Kata Kunci: Kinerja, Apron Movement Control, Safety AbstractThe number of visitors affecting surveillance should be increased. Surveillance activities include several aspects of security, one of which is the security aspect. The safety aspect is important because passenger safety and employee safety are a priority in the flight process. The purpose of this study was to analyze the performance of the Apron Movement Control unit in the New Normal period and to analyze the implementation of security aspects on the performance of the employees of the Apron Movement Control Unit at Adi Soemarmo Airport. The research uses qualitative methods. The subjects of the study were 3 supervisors in each work shift in the apron movement control unit at Adisoemarmo Airport Solo where they were asked for information about employee performance on security in the field. There are 3 tests of the validity of this research, namely triangulation, observation, and discussion with experts. And the data analysis techniques used in this research are data reduction, data presentation, and conclusion drawing. The results of the researcher's analysis of the performance of the apron movement control unit are easy to work for accuracy and speed in time, so the employees of the apron movement control unit do all work with reference to the operational service standard (SOP) as in carrying out all air/airside surveillance activities. The implementation of aspects used are taken from government regulations, KP, government laws and attachments that are used to support the performance of employees of the AMC unit to minimize the occurrence of incidents and accidents on the air side.Keywords: Performance, Apron Movement Control, Safety
Co-Authors Adhe Chandra Rushady Aditya Dewantari Albanna, Faiz Astri Sri Nengsih Awan Awan Bambang Sugiarto Christian Fernando Ly Endah Wahyurini, Endah Faiz Albanna Fakhrudin, Arif Farah Putri Wenang Lusianingrum Hary Prasetia Febrianto Hendro Widjanarko Iis Ristiani Ika Amalia Kartika Ika Fathin Resti Martanti Khuluk Gagah Pradipta Muhamad Ananda Rafisya Muhamad Shazif Nawang Ginusti, Gallis Nova Vita Devi Domi NURUL HIKMAH Prahita, Gerin Putri Fajri Budiarti Rachmatialdi, Afnan Yusuf Ristiani, Ristiani SAKINAH, PUTRI Santosa Utomo, Humam Seran, Maria Indriani Sofia Sofia Seran, Maria Indriani Sri Yuliani Suryati Setiyaningsih Ulandari, Ni Luh Candra Umaena, Farha Yoga Abian Pratama You She Melly Anne Dharasta Yune Andryani Pinem