Claim Missing Document
Check
Articles

Found 40 Documents
Search

POLA PENYELESAIAN SENGKETA KONSUMEN PADA TRANSAKSI ELEKTRONIK Bambang Sugeng Ariadi; Zahry Vandawati Chumaida; Trisadini Prasastinah Usanti
Lex Journal: Kajian Hukum & Keadilan Vol 5 No 1 (2021): July
Publisher : Faculty of Law, University of Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (854.27 KB) | DOI: 10.25139/lex.v5i1.4131

Abstract

During the COVID-19 pandemic, to avoid transmission of COVID-19, the government implemented restrictions on community activities (PPKM). Social restrictions during the Corona Virus (Covid-19) pandemic encourage the use of electronic transactions to become more massive. The Covid-19 pandemic has made consumers and business actors increasingly use electronic systems in transactions. The increase in electronic transactions during the Covid-19 pandemic, adds to the risk of loss for consumers. During the pandemic, consumer complaints related to online transactions soared. This is the problem with the idea of ​​community service. For this reason, the solution given is the pattern of consumer dispute settlement patterns in electronic transactions.
KEBIJAKAN PENANGANAN PELAYANAN KESEHATAN DI MASA PANDEMI COVID-19 Chumaida, Zahry Vandawati; Ariadi S, Bambang Sugeng; Raden Roro, Fiska Silvia
Lex Journal: Kajian Hukum & Keadilan Vol 5 No 2 (2021): December
Publisher : Faculty of Law, University of Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (737.852 KB) | DOI: 10.25139/lex.v5i2.4577

Abstract

The Covid-19 pandemic in Indonesia has occurred for 2 years and has become a difficult task for health services. People who are infected, with the number of infections in Indonesia continuing to soar. This condition requires health service facilities and health workers to extra work to provide treatment for Covid-19 patients as a top priority. Healthcare facilities are starting to be selective in providing health services. The formulation of the problem raised is the problem with health services for the community and how the role of BPJS Health and the government in handling health services. The research method used is normative juridical, namely by analyzing the laws and regulations in force in Indonesia, using a conceptual approach, and legislation. The conclusion of this research is rules and regulations are needed to deal with cases, namely the Regulation of the Minister of Health of the Republic of Indonesia Number 19 of 2021 concerning the Second Amendment to the Regulation of the Minister of Health Number 10 of 2021 concerning the Implementation of Vaccination in the Context of Combating the Pandemic. Keywords: Policy, health services, Covid-19 pandemic
Perlindungan Hukum Bagi Para Nasabah Asuransi Pasca Terbentuknya Lembaga Penjamin Polis (LPP) Malie, Adi Muliawansyah; Chumaida, Zahry Vandawati; Subagyono, Bambang Sugeng Ariadi
Jurnal Ilmiah Penegakan Hukum Vol. 11 No. 2 (2024): JURNAL ILMIAH PENEGAKAN HUKUM DESEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jiph.v11i2.11068

Abstract

This research aims to determine the legal certainty of the role of insurance supervisory institutions and the form of legal protection for insurance customers after the formation of the Policy Guarantee Institution (LPP). This has become urgent, considering that recently there have been many cases of failure to pay insurance claims to customers. This research method is normative, with an approach to statutory regulations and a conceptual approach. The sources of legal materials used are primary, secondary and tertiary legal materials. The method for collecting legal materials is carried out through literature study with the analysis method using analytical descriptive and systematic interpretation. The research results found that legal certainty regarding the role of insurance supervisory institutions is inherent in the Financial Services Authority (OJK) with its juridical basis being Law Number 21 of 2011 concerning the Financial Services Authority and Law Number 40 of 2014 concerning Insurance. OJK plays a role in risk mitigation and legal protection. The form of legal protection is preventive (prevention) and repressive (control). The policy guarantor is the authority of the Deposit Insurance Corporation (LPS). However, it is known that the minimum and maximum nominal limits of the policy guarantee that will be guaranteed are not regulated, thus indicating that legal certainty as well as legal protection for insurance customers has not been realized as it should be.
The Problematics of Simple Lawsuit Implementation To Reduce Civil Cases In Supreme Court Sugeng, Bambang; Vandawati Ch., Zahry
Al-Hukama': The Indonesian Journal of Islamic Family Law Vol. 10 No. 1 (2020): Juni
Publisher : Islamic Family Law Department, Sharia and Law Faculty, UIN Sunan Ampel Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/alhukama.2020.10.1.171-194

Abstract

This research has purpose to analyze the implementation of a simple lawsuit settlement to reduce the accumulation of civil cases in the Supreme Court. Also to aanalyze the constraints and obstacles in the application of simple claim resolution to reduce the buildup of civil cases and investigate the constraints and obstacles in the application of simple claim resolution to reduce the buildup of civil cases. This research is normative legal research that used the approach of statute approach and conceptual approach. The result of this research indicated that the implementation of simple lawsuit mechanismin court process could be quite helpful for citizen to settle the civil cases on state court with a quick process, simple system and low cost. In the context of implementing a simple lawsuit mechanism in court proceedings, there are several obstacles and have not maximally utilized in society, such as the minimum limit for the value of material claims is at most Rp. 200,000,000.00 (two hundred million rupiahs). [Penelitian ini bertujuan untuk menganalisis pelaksanaan penyelesaian gugatan sederhana yang dapat digunakan untuk mengurangi penumpukan perkara perdata di Mahkamah Agung, serta menganalisis kendala dan kendala dalam penerapan penyelesaian gugatan sederhana guna mengurangi penumpukan perkara perdata. kasus perdata dan menganalisis kendala dan hambatan dalam penerapan penyelesaian gugatan sederhana untuk mengurangi penumpukan kasus perdata. Penelitian ini merupakan penelitian hukum normatif dengan menggunakan pendekatan statuta dan pendekatan konseptual. Hasil penelitian ini menunjukkan bahwa penerapan mekanisme gugatan sederhana dalam proses peradilan dapat sangat membantu warga negara untuk menyelesaikan perkara perdata di pengadilan negara dengan proses yang cepat, sistem yang sederhana dan biaya yang murah. Dalam rangka penerapan mekanisme gugatan sederhana di pengadilan. Dalam proses persidangan terdapat beberapa kendala dan belum dimanfaatkan secara maksimal di masyarakat, antara lain, batas minimal nilai klaim materiil paling banyak Rp. 200.000.000.00 (dua ratus juta rupiah).]  
Review the principle of trust in the marketing of investment-linked insurance products (PAYDI) in bancassurance Hutomo, Cindy Indudewi; Hernoko, Agus Yudha; Usanti, Trisadini Prasastinah; Chumaida, Zahry Vandawati
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol 10, No 4 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243239

Abstract

Trust is an essential element in the realm of investment. This study examines two legal issues in Bancassurance's PAYDI marketing. This study employs normative legal research, a systematic scientific approach used to address legal concerns that result from regulation. The utilized data consists of secondary sources, including statutes, judicial rulings, legal doctrines, and scholarly viewpoints. This study suggests that it is important to examine the teleological contractual relationship between the parties involved, particularly those that place importance on the social and moral components of the contract's goal. The collaboration between PAYDI and life insurance firms in implementing bancassurance marketing strategies with distribution business models is essential.
Liability of Freight Forwarding Companies for Losses on Delivery of Fishery Products Due to Container Shortage Effects Kamaluddin, Muhammad Aqil; Chumaida, Zahry Vandawati
Media Iuris Vol. 8 No. 1 (2025): MEDIA IURIS
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/mi.v8i1.55052

Abstract

Nowadays various types of transportation are also used in the context of Indonesia’s development, one of which is the sea transportation service business or better known as freight forwarding. However, there has been a decline in export products which cannot be separated from the impact of containers shortage. Previously, the impact of container shortages often occurred, but only for a short time. However, a long-term containers shortage only occurred when the COVID-19 pandemic emerged. With the effects of a shortage of containers, this was exacerbated by other problems such as limited space on logistics carriers which can affect the domestic logistics distribution supply chain. This research uses a normative legal research approach with the results indicating that the party responsible in cases of losses due to containers shortage is the freight forwarding company and the legal consequence of a transportation agreement that is affected by containers shortage is that as long as the carrier has agreed to the transportation agreement, the freight forwarding company must ensure that containers are available according to the transportation agreement. The reason for the shortage of containers can be used as a justification for the carrier’s actions but not in the long term.
The Responsibility of Crane Company in terms of The Loss Occurred during The Sea’s Transport Activity Based on Indonesia’s Civil Law Alkautsar, Ardo; Wulandari, Sinar Aju; Chumaida, Zahry Vandawati
POLICY, LAW, NOTARY AND REGULATORY ISSUES Vol. 4 No. 3 (2025): JULY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/polri.v4i3.1739

Abstract

Transportation activities, whether by land, air or sea, involve parties involved in the transportation process. The parties in the transportation activity have different legal obligations. Different legal obligations can be viewed from the different legal relationships that arise between the parties in transportation and the roles of the parties in transportation. In sea transportation, there are many parties involved with each other and it is even possible to have a legal relationship with parties who are not directly involved in the sea transportation, such as a crane company that is present only to rent crane equipment to the loading and unloading company so that loading and unloading activities can be carried out, which also does not rule out the possibility that the loading and unloading company can create a legal relationship with other parties in the transportation process. In transportation, the parties can also use insurance for both the activities or interests of the transportation process with the aim of reducing the risk of loss that can arise in transportation activities or other events during transportation activities. Within this study, the legal and operational responsibilities of crane companies functioning as intermediary service providers in maritime transportation are being investigated. Using normative legal research methodology with statute and conceptual approaches, the research analyzes Indonesian laws, regulations, and legal materials related to crane company responsibilities in maritime operations. The findings reveal that crane companies bear liability for operational losses, must provide suitable equipment, and should utilize insurance protection for risk transfer.
Tanggung Gugat Maskapai Penerbangan dalam Penggantian Kode Tiket “Batik Air” Menjadi “Lion Air” dan Pemindahan Jam Keberangkatan Pesawat Haryanto, Qinthara Qamarani; Chumaida, Zahry Vandawati
Jurnal Impresi Indonesia Vol. 4 No. 8 (2025): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v4i8.6925

Abstract

Transportasi udara merupakan salah satu jenis transportasi yang paling diminati dan terus berkembang pada era saat ini. Transportasi udara menjadi pilihan utama banyak orang karena mampu mencapai tempat yang sulit dijangkau dengan cepat. Namun, Penggantian kode tiket dari "Batik Air" menjadi "Lion Air" dan pemindahan jam penerbangan akibat kelalaian maskapai menimbulkan kerugian bagi penumpang. Batik Air tidak memberikan informasi yang jelas, sehingga penumpang mengalami kerugian baik dari segi biaya maupun waktu. Pihak maskapai penerbangan Batik Air dalam hal ini tidak memberikan pemberitahuan lebih dahulu dan informasi yang jelas pada penumpang, sehingga hal ini menimbulkan kerugian baik dari segi biaya dan segi waktu bagi penumpang. Tujuan penelitian ini adalah untuk menganalisis tanggung jawab maskapai penerbangan Batik Air atas terjadinya penggantian kode tiket dan pemindahan jam penerbangan. Metode penelitian hukum (legal research) yang digunakan pada pembahasan penelitian ini melalui 3 (tiga) pendekatan yaitu pendekatan perundang-undangan (statue approach), pendekatan konseptual (conseptual approach), dan melalui studi kasus (case study). Penelitian menunjukkan bahwa hubungan hukum antara maskapai, asuransi, dan penumpang menciptakan hak dan kewajiban yang harus dipenuhi sesuai kesepakatan. Batik Air wajib bertanggung jawab memberikan ganti rugi atas kerugian akibat perubahan kode tiket dan jadwal penerbangan.
THE POSITION OF THE CONSUMER DISPUTE SETTLEMENT BODY IN THE EFFORT TO SUBMIT A CONSUMER DISPUTE OBJECTION Wibowo, Veronica Cynthia; Subagyono, Bambang Sugeng Ariadi; Chumaida, Zahry Vandawati
Jurnal Pembaharuan Hukum Vol 10, No 3 (2023): Jurnal Pembaharuan Hukum
Publisher : UNISSULA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26532/jph.v10i3.33307

Abstract

The purpose of this study is to analyse PERMA No. 1 of 2006 which is a guideline for the District Court as well as consumers and business actors regarding the procedure for filing objections to decisions of the Consumer Dispute Resolution Agency (BPSK) which had not previously been regulated in the UUPK Law. One of the things that is regulated in PERMA No. 1 of 2006 through Article 3 paragraph (3) is that the Consumer Dispute Resolution Body is not a party to the filing of objections to consumer disputes. Article 3 paragraph (3) of PERMA No. 1 Of 2006 contains new norms that were not previously regulated by the UUPK. This research discusses the ratio legis of BPSK not being a party in the objection of consumer disputes and how the legal consequences of BPSK as a Respondent in the objection of consumer disputes. This research is a doctrinal legal research that uses statute approach and conceptual approach. The results of the analysis of the writing of Article 3 paragraph (3) of PERMA No. 1 Of 2006 as a form of affirmation that BPSK is not a party, but an institution that has the duty and authority to handle and resolve consumer disputes. The existence of Article 3 paragraph (3) of PERMA 1/2006 gives legal consequences that if BPSK is included as a party to the objection, the District Court will give a decision that the lawsuit cannot be accepted. Although there are differences in the regulations in UUPK and PERMA 1/2006, with the existence of the AAPS Law, if there are problems related to arbitration at BPSK, the legal rules used are special rules, namely UUPK and its derivative rules including PERMA 1/2006.
Redefining Privity of Contract: The Untapped Rights of Consumers in Goods Delivery Agreements: Mendefinisikan Ulang Privity of Contract: Hak-hak Konsumen yang Belum Tersentuh dalam Perjanjian Pengiriman Barang Qois, Ghozi Naufal; Chumaida, Zahry Vandawati; Subagyono, Bambang Sugeng Ariadi
Rechtsidee Vol. 11 No. 1 (2023): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jihr.v12i1.980

Abstract

This study critically analyses the entrenched concept of the privity of contract doctrine within the context of goods delivery agreements and its impact on the final consumer, specifically focusing on issues of delayed delivery and consequential losses. Adopting normative legal research methodologies, it employs statutory, conceptual, and case-based approaches to dissect this complex consumer protection issue. The research reveals that while the privity of contract paradigm posits rights and obligations as exclusive to the contracting parties, the final consumer, as the recipient of goods, possesses legal standing in cases of delivery negligence or incurred losses. The study also highlights the consumer's right to delivery in accordance with the agreed terms, even when not a primary party in the agreement, as long as the goods are not for resale. The paper concludes by emphasizing the critical role of judges in assessing immaterial losses based on the principle of ex aequo et bono, thus underscoring a shift towards a caveat vendor approach in consumer law, with significant implications for both business actors and global consumer protection frameworks. Highlights: The concept of privity of contract is not absolute in goods delivery agreements, and the final consumer can possess legal standing in cases of delivery negligence or incurred losses. The recipient of goods, even when not a primary party in the agreement, maintains the right to delivery in accordance with the agreed terms, provided the goods are not intended for resale. Judges play a pivotal role in quantifying immaterial losses, underlining the shift towards a caveat vendor approach in consumer law. Keywords: Privity of Contract, Consumer Protection, Goods Delivery Agreements, Legal Standing, Ex Aequo et Bono.