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Journal : Fokus Ekonomi

ANALISIS PENGARUH KUALITAS PELAYANAN DAN CITRA KOPERASI TERHADAP LOYALITAS ANGGOTA KOPERASI PADA KOPERASI KREDIT SANGOSAY BAJAWA Hyronimus Hyronimus; Lambertus Langga
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 17, No 1: Juni 2022
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.17.1.130-143

Abstract

This study aims to analyze the influence of service quality and cooperative image on the loyalty of cooperative members at the Sangosay Bajawa credit cooperative. This research is quantitative research. This study uses a causal approach. Research to examine the relationship between the variables that exist in the hypothesis. The population in this study was 16,868 people with a sample of 100 members in 2020. The analysis used was SPSS version 25. The results showed that service quality had a significant effect on customer loyalty with a significant value of 0.189 and cooperative image had a significant effect on member loyalty with a significant value of 0.003. From the results of developing and testing the instrument, a good questionnaire set has been produced and meets the validity and reliability requirements. This shows that the variables of service quality and cooperative image have a significant effect on member loyalty. For the adjusted R square value of 0.142, this shows that the percentage of service quality variables and the image of the cooperative on member loyalty is 142% at the Sagos Credit Cooperative. While the remaining 85.8% is influenced by other factors not described in this study.
THE INFLUENCE EDUCATIONAL LEVELS, TRAINING, COMPETENCIES AND LEADERSHIP QUALITIES ON EMPLOYEE WORK PRODUCTIVITY IN THE NATIONAL WORK UNIT REGION IV OF EAST NUSA TENGGARA PROVINCE Se, Hyronimus; Langga, Lambertus
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 19, No 2: December 2024
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.19.2.170-179

Abstract

This research aims to determine the influence of the level of education, training and competency on the work productivity of employees in the National Road Implementation Work Unit Region IV, East Nusa Tenggara Province. The sampling technique used is purposive cluster random sampling that is, each individual in each unit has a known opportunity to be clarified as a choice with a total of 39 respondents. Data collection methods through observation, questionnaires and documentation. The research results show that the variables level of education, training, competency and leadership quality partially have a significant effect on the work productivity of employees of the National Road Implementation Work Unit Region IV of East Nusa Tenggara Province by 85%.
THE INFLUENCE OF WORK DISCIPLINE, WORKING ENVIRONMENT, ORGANIZATIONAL CULTURE, ORGANIZATIONAL COMMITMENT AND COMPENSATION ON SUPERMARKET EMPLOYEE PERFORMANCE ROXI ENDE Se, Hyronimus; Langga, Lambertus
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 18, No 2: Desember 2023
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.18.2.160-172

Abstract

The purpose of this study was to determine the effect of work discipline, work environment, organizational culture, organizational commitment and compensation on the performance of Roxi Ende Supermarket employees. The population in this study were 50 Roxi Ende Supermarket employees. The sampling technique used the total sampling method or saturated sample with a total of 50 respondents. Data collection methods include observation, questionnaires, and documentation. The results of this study indicate that partially and simultaneously there is a significant influence between work discipline, work environment, organizational culture, organizational commitment and compensation on the performance of Roxi Ende Supermarket employees.