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Perancangan Prosedur Pengelolaan Masalah Layanan Sistem dan Teknologi Informasi di Laboratorium Komputer Institut Bisnis dan Informatika Surabaya Niovitta, Yoe One Ariestya; Sudarmaningtyas, Pantjawati; Sutomo, Erwin
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 1 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Di Perguruan Tinggi Swasta STMIK STIKOM Surabaya, Laboratorium Komputer (Labkom) menjadi salah satu bagian terpenting dalam menjamin kelangsungan proses praktikum yang memanfaatkan Sistem dan Teknologi Informasi (STI) untuk memberikan layanan kepada mahasiswa, dosen, dan karyawan. Masalah yang terjadi pada penerapan layanan STI selama ini tidak pernah dicatat, akibatnya mempengaruhi waktu penyelesaian penanganan, frekuensi perulangan masalah serupa, hingga pengeluaran biaya penanganan. Hal ini menyebabkan turunnya tingkat kepuasan dan kenyamanan pengguna layanan STI dan tingkat ketersediaan layanan STI itu sendiri.Berdasarkan permasalahan tersebut maka perlu dilakukan pengelolaan masalah layanan STI. Labkom telah memiliki kebijakan yang mengatur pengeloaan tersebut, namun kebijakan ini tidak berisi langkah atau cara bagaimana melakukan pengelolaan masalah layanan STI sehingga perlu dibuatkan prosedurnya. Pada penelitian ini dibuatkan prosedur sesuai kebijakan pengelolaan masalah layanan STI yang dimiliki Labkom serta panduan Problem Management yang ada pada Information Technology Infrastructur  Library (ITIL) V3 – Service Operation yang dapat digunakan untuk mengembangkan langkah-langkah dalam prosedur.Penelitian ini menghasilkan lima Standart Operation Procedure (SOP), enam instruksi kerja, dan 18 rekam kerja untuk mendeteksi masalah, mendiagnosa masalah, menangani masalah dan meninjau masalah.
Rancang Bangun Aplikasi Peramalan Permintaan Produk dengan Metode Pemulusan Eksponensial Winter pada De Sam's Bakery &Donuts Prasetyo, Dimas Bandung; Sulistiowati, Sulistiowati; Sudarmaningtyas, Pantjawati
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 4, No 2 (2015)
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Abstract: De Sam's Bakery & Donuts is one of the companies engaged in the industrial production of bread which is located on the road Rungkut Madya 15. The problem that occurs is when the customer selects the desired type of cake, but the product is not enough. This can lead to customer disappointment to the company, even the company can be left by customers resulting company lost profits. This happens because so far in determining demand, the company has not used the method only based on estimates.Solutions offered to correct the problem is to use the company's forecasting method can predict product demand for a specific period. Forecasting used method Exponential Smoothing forecasting Winter, because based on autocorrelation analysis using Minitab 14, it is known that the data pattern of demand is seasonal and there is a tendency to trend.Based on trial results, this study resulted in product demand forecasting applications using Exponential Smoothing Methods Winter. Applications can predict product demand for the next three periods based on the data demand of the product in the previous period. Based on the test results obtained by the results of 83.4% so that the application of forecasting demand for products included in the category of very feasible to be used.Keywords: Applications, Forecasting, Demand, Exponential Smoothing Winter
RANCANG BANGUN APLIKASI PIUTANG PADA KANTOR PEMASARAN TANAH KAVLING PANDUGO 200 SURABAYA Ubaid, Abdulloh; Tjandrarini, A. B.; Sudarmaningtyas, Pantjawati
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 4, No 2 (2015)
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Pandugo 200 is a company that engaged in the sale and purchase of land plots for cash and credit in Surabaya and Sidoarjo with problems 60,62% of uncollected accounts receivable. This is caused of nothing recording recapitulation of due date and many payment record books of the company. Consequently, the procedure to remind the customer to be hampered and the filing of the customer's credit worthiness decision could not be known immediately. In this study, these problems solved by building accounts receivable application at Pandugo 200 usinG Systems Development Life Cycle (SDLC). Accounts receivable applications that has built able to monitor customer accounts receivable as a reminder of the company through the Short Message Service (SMS), presents a recording of integrated payment on each payment book, the payment classification, and a monitoring report each month accounts. Based on the testing system is known that the Account Receivable Application Pandugo 200 Surabaya has been run appropriately. The application is able to send SMS remainder of credit collection and generate accounts receivable credit reports, customer payment reports, the target of accounts receivables, the difference between the amount of revenue target information with payment claims, and track record of customer payments.
Aplikasi Penjadwalan Pertandingan Basket pada StiFest menggunakan Metode Round Robin Cristanti, Nandesha Nensia Dwi; Sudarmaningtyas, Pantjawati; Sutomo, Erwin
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 1 (2016)
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Basketball game in this StiFest activity has many fans who sign up and is steadily increasing. The game system is used based on the number of teams that register. Scheduling basketball game on StiFest use system Knock Out game (autumn) and a half of competition / group. Scheduling current game, done manually at random by the committee. In this way, it is feared foul play by the committee to provide an easy match for a particular team.Based from the issues, then made one basketball scheduling matches application using Round robin method. Round robin exact used to basketball scheduling matches application analyze based on half competition system because work based by time (quantum) which determined with every m
The Design and Implementation of fund management Information System at Nida'ul Fitrah Surabaya foundation Said, Reza; Sudarmaningtyas, Pantjawati; Mastan, Ignatius Adrian
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 8 (2016)
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Nida'ul Fithrah Foundation as  known as (YNF) Surabaya operate to help and facilitate the muslims on the operational YNF recieved handsout sincerely from the donors for operational,facilities, and dakwah costs.based on the survey,averagely there’s 388 whose miss the payment from 1850 donors. The 2015 cash expenditure not suitable with the foundation  policy.for dakwah program cost 14% of 40%,social 83% of 30%,education 5% of 30%.YNF has not done yet the foundation rules according to goverment policy wihich is fund and programs tranparation,and the foundation ownners has not recieved the report of fund and programs that has been finished.The solution is to make fund management information system for YNF using System Development Life Cycle(SDLC) metode,with 4 stages: system Requirements Analysis, Design, Implementation and Testing, and the theory of  PSAK45 by the Indonesian Institute of Accountants(IAI).Based on the test result, the application able to solved the problem,which;activity information and YNF fund recieved by donors,donors get SMS warning message,director gets fund information for the expendeture of the programs so it fit with the foundation policy,the fund flow report recieved by director and foundation owner.the testing result recieve 99,5% point which mean in the range “very satisfied” that had been measured this application works excellently.
Brilliant Acceptance Factor Analysis for Students Stikom Surabaya Methods UTAUT Dhayana, Dinda; Sunarto, Dewiyani; Sudarmaningtyas, Pantjawati
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 7 (2016)
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Brillian is application hybrid learning in Stikom Surabaya who web-based from google apps. Brillian having some function, namely function download lecture learning, collection duty, learning online media, assessment, and measuring the degree in common duty. Brillian can be a excellence compete for Stikom Surabaya. To know factors anything that affects the Brillian to university students Stikom Surabaya on this research use the model the unified theory of acceptance and use of technology (UTAUT). In this study technique data collection to analyze method utaut uses the Structural Equation Model (SEM). Processing and reliability the validity and descriptive use application spss .The sampling done with the Stratified Random Sampling (SRS) the students Stikom Surabaya the 2011- 2015 of all the program study. In the research indicated that of factors affect the brilliant is performance expectancy, effort expectancy, social influence, and facilitating conditions, but more affect the brilliant is the variable social influence. On the analysis result of this explains that all variable influence in the Brillian the students Stikom Surabaya.A factor that is affecting is variable the social experience of moderation 18,129 and facilitatng conditions with moderation experience of 22,092.
Perencanaan Strategis Sistem Dan Teknologi Informasi Pada PT Timur Jaya Panel Surabaya Prasetyo, Nico; Sudarmaningtyas, Pantjawati; Sutomo, Erwin
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 5 (2016)
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The main business process at PT Timur Jaya Panel are buying, selling, and marketing production goods. The problems faced by this company is the production, selling, buying, and marketing section are not integrated so redundancy of data and lost of linkage between information resourced caused by data spread is happened. The usage of different applocation causing data has to be included back to the main application. The other problem is that there’s no IT development direction so the company can’t difference between desires and needs. All of this caused by no IT strategic planning since 2008. Today this company needs IT strategic planning so the business strategy can be aligned with synchronizing company’s goals and IT goals. The IT strategic planning will give IT development direction for the next 3 years. The planning is designed by Anita Cassidy’s steps. The framework will include 4 steps which is visioning, analysis, direction, and recommendation. The results expected from this project is that this project will give IT direction for the next 3 years. The result will be realized with making IT direction so that the IT goals will be aligned with company’s business strategy by synchronizing company’s goals with IT goals.
Rancang Bangun Aplikasi Manajemen Lagu Pada Radio Republik Indonesia (RRI) PRO 2 FM Surabaya Agustinus, Ariocky; Sudarmaningtyas, Pantjawati; Eko Wulandari, Sri Hariani
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 3 (2016)
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Based on the primary functions of radio RRI (Radio Republik Indonesia) as the broadcast of music, where there are still many errors in the playback songs that are not in accordance with the rules and policies established by RRI Pro 2 FM. The subject matter is already made a determination and a standard rule in rotating track but in the implementation process track management is not going well because they MD (Music Director) less obey the rules that have been established, while the need for an arrangement of the song should be in accordance with the rules and daily needs of each event on broadcast activities. The resulting consequence is the ineffectiveness of the rules and affect the request or sms from radio listeners.The solution is to design management applications track PRO 2 FM. This application is able to facilitate MD in presenting or rotate songs with songs based on the rule of RRI PRO 2 FM so as to produce a daily or weekly playlist of songs that fit to the RRI PRO 2 FM. From the evaluation results can be concluded in this research is to produce applications that can help head of programming and Music Director in managing the song in order to avoid mistakes and have been able to meet the rules of the rotation track up to 100%.
Rancang Bangun Sistem Informasi Monitoring dan Evaluasi Kinerja Field Collector pada PT Chrismalis Artha Faristia, Fitriana; Sudarmaningtyas, Pantjawati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 7 (2016)
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Chrismalis PT Artha is a company engaged in the credit card collection services provider. Field collection subdivision has responsibility to performing the field collection process to credit card customer. Based on observations and interviews, the main problem of field collection subdivision is field collectors doesn’t achieving the performance targets because of monitoring delays, evaluation errors and decision-making mistake.To solve these problems then be made of information systems solutions that can do the performance monitoring and evaluating process of field collector using web-based to reduce errors in the evaluation, optimize  customer handling and field collectors can achieving the target. Based on the results of the field collector performance monitoring and evaluation information system then the conclusion is the application indicate conformity with the expectation and feasible for use
Rancang Bangun Aplikasi Pencatatan Penerimaan dan Pengeluaran Beras Pada Sub Divre Bulog Surabaya Utara Abdillah, Muhammad Hamdani; Sudarmaningtyas, Pantjawati; Sulistiowati, Sulistiowati
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 7 (2016)
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The recording of receipts and expenditures rice not in orderly and daily process proceeds or spending rice to the next part of public services will be made a report to be submitted to Kasubdivre, but in reality the process of submitting a report conducted by the warehouse to the public service is not be done directly because the distance between the warehouse with a separate main office so that the reporting process becomes obstructed. The process of collecting the data in hardcopy may caused the data to be lost or damaged and the time data management processes often occur one to write the value so that when confirmed to parts of the public service should seek or revise error, recording error occurs when the revenue and expenditure of rice on the report, it will be very difficult to search and sort the data if all are still done manually in the form of archives. It also takes quite a lot of time. With the problems it required application to recording of receipts and spending of rice that are designed to help the warehouse in terms of doing rice recording entry and exit as well as part of the public service in terms of reporting and as a reference for the procurement of rice, find a report  the number of entry and exit rice, origin and destination of rice, and the number of stocks in each warehouse. Keywords : the recording of goods, revenue and expenditure , warehouse.
Co-Authors A. B. Tjandrarini Abdillah, Muhammad Hamdani Abdillah, Muhammad Hamdani Achmad Vierdan Habibi Adhim Jati Kusuma aditya anugrah pratama Agus Cahyono Agus Hendrawan Agus Wijanarko Halim Agustinus, Ariocky Aisyah, Noviani Aisyah, Noviani Al Thariq, Mohammad Dzulfikar Alifianoor, Raisa Andre Aulia Andri Saputro, Andri Anggara, Brian Prima Anggara, Brian Prima Anjik Sukmaaji Antok Supriyanto Antonia Ratna Hanjani Ardianto, Irfan Kurniawan Pratama Ardianto, Irfan Kurniawan Pratama Arief Bagus Wicaksono Ariocky Agustinus Arista Mahaseptiviana Arsita, Moch Khrisna Audhy Virabri Kressa Aulia, Andre Ayouvi Poerna Wardhanie Ayuningtyas Ayuningtyas Ayuningtyas Azizi, Farsha Bambang Hariadi Bisri, Mohammad hasan Brahmastya Mahardhika dewantara Brian Prima Anggara Churniawan, Agus Dwi Citra Adjeng Triswari Cristanti, Nandesha Nensia Dwi Cristanti, Nandesha Nensia Dwi Dewa, Bagus Anggoro Putra Dewa, Bagus Anggoro Putra dewantara, Brahmastya Mahardhika Dharmayanti, Ni Luh Septiana Dharmayanti, Ni Luh Septiana Dhayana, Dinda Dhayana, Dinda Dinda Dhayana Dwi Aristyo Rahadiyan Eko Nugroho Erwin Sutomo Fani, Arganata Alif Farel Faleri Faristia, Fitriana Faristia, Fitriana Farsha Azizi Ferdian Arief filemon edwin harianja Fitriana Faristia Galih Ariadhi Pranata Habibi, Achmad Vierdan Habibi, Achmad Vierdan Handyka Prasetya Hanjani, Antonia Ratna Hanjani, Antonia Ratna harianja, filemon edwin harianja, filemon edwin Haryanto Tanuwijaya Hasdi, Randy Floranno Henry Bambang Setyawan Hidayatullah, Syaiful Riza I Gusti Bagus Ngurah Surya Atmaja Ignatius Adrian Mastan Irawan, Sara Zetira Irawan, Sara Zetira Irfan Kurniawan Pratama Ardianto Januar Wibowo Jimmy Baharuddin Jusak Jusak Jusak Jusak Jusak, Jusak Kressa, Audhy Virabri Kressa, Audhy Virabri Kurniawan, I Putu Aria Widi Kusumawati, Tiara Indah Laksono Trisnantoro Lebdaningrum, Kristin Lukito Edi Nugroho Lukman Arif Sanjani M. J. Dewiyani Sunarto Marya Mujayana Masita, Noviana Masita, Noviana Maulana, Yoppy Mirza Maulana, Yoppy Mirza Meifa, Prabu Prasetya Moch Khrisna Arsita Moninda Bagus Presditya Muhamad Fikri Muhammad Hamdani Abdillah Mujayana, Marya Mujayana, Marya Nandesha Nensia Dwi Cristanti Ni Luh Septiana Dharmayanti Ningsih, Norma Niovitta, Yoe One Ariestya Nizar, Yusuf Bahrudin Noviana Masita Novita Kumalasari oktorianto, kevin widoni Pascapraharastyan, Rizki Alfiasca Perdana, Rhesa Prasetyo, Budiyanto Prasetyo, Budiyanto Prasetyo, Dimas Bandung Prasetyo, Nico Prasetyo, Nico pratama, aditya anugrah pratama, aditya anugrah Presditya, Moninda Bagus Putra, Rastra Sewa Eka Rafsanjani, M. Ali Akbar Rahmawati, Endra Raisa Alifianoor Randy Floranno Hasdi Reppy Reisa Reza Said Rio Sonja Rosmana Ririn Susanti Rizki Alfiasca Pascapraharastyan Rizki Alfiasca Pascapraharastyan Rizki Mentari Timur Rolando, Roy Rosalina, Heni Rosmana, Rio Sonja Rosmana, Rio Sonja Safi'i, Imam Said, Reza Said, Reza Sara Zetira Irawan Slamet . Sri Suhandiah Sri Suhandiah Sri Suhandiah Sriyudi, Muhammad Ubaidillah suhandiah, sri Suhandiah, Sri Sulis Janu Hartati Sulis Janu Hartati Sulistiowati Sulistiowati Sulistiowati Sulistiowati Sulistiowati, Sulistiowati Sulistiowati, Sulistiowati Supriyanto, Gunawan Susanti, Ririn Susanti, Ririn Sutanto, Alvin Syaiful Riza Hidayatullah Teguh Sutanto Tiara Indah Kusumawati Timur, Rizki Mentari Timur, Rizki Mentari Triswari, Citra Adjeng Ubaid, Abdulloh Utama, Dio Putra Valentinus Roby Hananto Vivine Nurcahyawati Wirandha Ryan Pratama Wulandari, Sri Hariani Eko Yoppy Mirza Maulana Yoppy Mirza Maulana Yoppy Mirza Maulana