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The Role Of Product Quality On The Purchase Decisions Putu Saroyeni Piartrini; Rudiana; Yana Maulana; Zulfi Bagja Nugraha
Journal of Management Vol. 3 No. 1 (2024): January - June
Publisher : Yayasan Pendidikan Belajar Berdikari

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Abstract

The shift in views that happens in individuals who are becoming more oriented toward something quick is a chance to compete with entrepreneurs. This adjustment resulted in the immediate and beautiful presentation of a broad variety of commercial items. The drinking water business sector is now one of the most popular business sectors for micro and medium-sized enterprises, owing to the increasing demand for clean water and the decrease in the availability of clean water, so that packaging water is a solution that allows One of the companies named Balian Water to be the subject of this research. This study is quantitative in its technique, kind, and character. A frequency distribution table, line graph, bar graph, circle diagram, and histogram are common ways to depict data. Quality, pricing, and advertising all have a significant impact on purchasing decisions. Because the quality, pricing, and promotional efforts of a product influence people's purchasing decisions.
Pengaruh Brand Trust dan Influencer Credibility terhadap Repurchase Intention: Studi pada Serum Skintific 5X Ceramide di Surabaya Dewa Ayu Diva Saraswati; Putu Saroyini Piartrini
OPTIMAL Jurnal Ekonomi dan Manajemen Vol. 6 No. 3 (2026): September: OPTIMAL: Jurnal Ekonomi dan Manajemen
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/optimal.v6i3.12797

Abstract

The skincare industry in Indonesia is growing rapidly, encouraging Skintific to strengthen Brand Trust and utilize Influencer Credibility to maintain consumers’ Repurchase Intention toward Skintific 5X Ceramide Serum in Surabaya. This study aims to analyze the influence of Brand Trust and Influencer Credibility on Repurchase Intention of Skintific 5X Ceramide Serum in Surabaya. This research uses the Theory of Reasoned Action (TRA) as the theoretical basis, which explains that beliefs and social influences can shape consumers’ behavioral intentions. The research method used is a quantitative approach with an explanatory research design. The sampling technique employed purposive sampling with a total of 140 respondents who are users of Skintific 5X Ceramide Serum in Surabaya. Data were collected through online questionnaires and analyzed using multiple linear regression with the assistance of SPSS. The results show that Brand Trust has a positive and significant effect on Repurchase Intention. Influencer Credibility also has a positive and significant effect on Repurchase Intention. Simultaneously, Brand Trust and Influencer Credibility significantly influence consumers’ Repurchase Intention toward Skintific 5X Ceramide Serum in Surabaya. Companies are advised to continuously improve product quality, maintain consumer trust, and collaborate with highly credible influencers to strengthen consumer loyalty and Repurchase Intention toward Skintific products.