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From Leadership to Innovation: Managing Employee Creativity Masduki Asbari; John Tampil Purba; Evo Sampetua Hariandja; Niko Sudibjo
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 4 No 1 (2021)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study focuses on innovation by individual employees. This study aimed to measure the effect of leadership autonomy support (LAS) on individual innovative behavior (IIB) of MSMEs' employees in Banten which are mediated by individual creativity (IC). The data collection was done by simple random sampling of the employees of five MSMEs in Banten. The returned and valid questionnaire results were 97 samples. Data processing was used SEM method with SmartPLS 3.0 software. The results of this study concluded that leadership autonomy support has a positive and significant effect on individual innovative behavior, both directly and indirectly through mediating individual creativity. This new research proposed a model for building individual innovative behavior among the MSMEs' employees in Banten through enhancing leadership autonomy support with individual creativity as a mediator. This research could pave the way to improve employee readiness in facing the era of industrial revolution 4.0.
PENGUKURAN KUALITAS PELAYANAN, HARGA DAN CUSTOMER VALUE TERHADAP KEPUASAN PELANGGAN TRANSPORTASI ONLINE BAGI KAUM MILLENIAL Dolly Indra; Regita Regita; John Tampil Purba
Journal of Accounting and Management Innovation Vol 3, No 1 (2019)
Publisher : Universitas Pelita Harapan Medan Campus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/%JAMI%6%2%2022%

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Seiring dengan transformasi ke era digital pada saat ini, transportasi online telah digemari di kalangan masyarakat. Dengan adanya transportasi online, masyarakat secara perlahan mulai meninggalkan transportasi konvensional dan beralih ke transportasi berbasis online. Salah satu transportasi online yang dikenal pada saat ini adalah GrabCar. Tujuan dari penelitian ini adalah untuk menganalisa pengaruh kualitas pelayanan, harga dan customer value terhadap kepuasan pelanggan transportasi online GrabCar. Penelitian ini menggunakan metode kuantitatif dengan teknik purposive sampling. Teknik analisis yang digunakan adalah regresi berganda dan testing asumsi klasik. Pengujian hipotesis menggunakan analisis regresi berganda dengan nilai signifikansi α= 5% (0,05). Hasil penelitian ini didapatkan temuan sebagai berikut: (1) Kualitas pelayanan berpengaruh secara signifikan terhadap customer value. (2) Harga berpengaruh secara signifikan terhadap customer value. (3) Customer Value berpengaruh secara signifikan terhadap kepuasan pelanggan transportasi online GrabCar. (4) Kualitas pelayanan berpengaruh secara signifikan terhadap kepuasan pelanggan transportasi online GrabCar. (5) Harga tidak berpengaruh secara signifikan terhadap kepuasan pelanggan transportasi online GrabCar. (6) Kualitas pelayanan, harga, dan customer value berpengaruh secara signifikan terhadap kepuasan pelanggan transportasi online GrabCar. Kata Kunci: kualitas pelayanan, customer value, harga, kepuasan pelanggan, transportasi online.
STRATEGI PERSAINGAN BISNIS KOMPUTER DI KALIMANTAN TENGAH: ABC KOMPUTER Helenna Claudia Thasya; Jacob Donald Tan; John Tampil Purba
Journal of Accounting and Management Innovation Vol 2, No 2 (2018)
Publisher : Universitas Pelita Harapan Medan Campus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ami.v2i2.215

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Penelitian ini akan membahas bagaimana persaingan pada usaha bidang computer dari beberapa tujuan sudut pandang pertama, untuk mengetahui motivasi pemilik ketika memulai usaha. Kedua, untuk mengetahui karakteristik dan sikap dari pemilik ABC Komputer dalam menjalankan usaha sehingga  berkontribusi terhadap keunggulan bersaing yang dimiliki oleh ABC Komputer. Ketiga, untuk mengetahui keunggulan bersaing yang dimiliki oleh ABC Komputer. Para peneliti menggunakan in-depth interviews, focus group discussions, dan observasi untuk mengeksplorasi keunggulan kompetitif usaha tersebut. Temuan penelitian kualitatif ini menghasilkan teori yang akan memperkaya pemahaman guna bermanfaat bagi toko komputer tertentu serta toko lain yang terkait dengan komputer. Penelitian ini terbatas pada konteks UKM komputer di Kalimantan Tengah.
The Role of Educator in Community Especially During Pandemic: Responding to The Change of Learning Using Online Platform in Elementary School Sylvia Samuel; John Tampil Purba
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 3 (2020): Peran Perguruan Tinggi dan Dunia Usaha Dalam Pemberdayaan Masyarakat Untuk Menyongsong
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (513.584 KB) | DOI: 10.37695/pkmcsr.v3i0.885

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Disaat Pandemi COVID-19, seluruh proses kegiatan belajar mengajar mengharuskan sekolah - sekolah untuk melakukan proses pembelajaran dari rumah atau yang di kenal dengan sebutan belajar dari rumah (BDR). Proses pembelajaran daring / online mengharuskan Pendidikan anak usia dini (Paud dan Sekolah Dasar (SD) untuk beradaptasi dengan perubahan yang terjadi di lingkungan pembelajaran yaitu dengan menggunakan Platform online untuk proses belajar mengajar. Seiring dengan adanya era Industri 4.0 perlu memperkenalkan teknologi informasi dan komunikasi (TIK) kepada masyarakan dimulai dari anak usia dini, lanjut Pendidikan di Sekolah Dasar (SD). Disaat inilah kegiatan pengabdian masyarakat ini dilakukan dengan tujuan untuk memperkenalkan kepada tenaga pengajar platform online atau alat bantu untuk proses mengajar selama pandemi serta mempersiapkan tenaga pengajar untuk dapat melakukan pengajaran secara kreatif dan inovatif mesikupn secara daring / online. Pelatihan ini bertujuan untuk melakukan standardisasi platform belajar mengajar yang digunakan oleh sekolah Gamaliel dan mentransfer ketrampilan penggunaan Ms. Teams dalam pengajaran. Pelatihan ini dihadiri oleh 10 orang tenaga pengajar dari Sekolah Gamaliel. Berdasarkan hasil dari evaluasi pelatihan, peserta terkesan dengan penggunaan plaform online secara mudah dalam pengajaran. Hasil dari pelatihan yaitu meningkatkan kemampuan tenaga pengajar dalam beradaptasi dan menggunakan fitur Ms. Teams. Tahap berikutnya proses belajar mengajar sesuai dengan taksonomi bloom sebagai berikut: 1) Mengerti dan menghafal; 2) Aplikasi; 3) Integrasi; 4) Manusia; dan 5) Bagaimana cara belajar
Probing Into E-commerce Logistics: A Strategic Growth Option of Serbada Company Andrian Indramawan; Jacob Donald Tan; John Tampil Purba
Jurnal Ilmu Manajemen & Ekonomika Vol 10, No 2 (2018): Jurnal Ilmu Manajemen & Ekonomika, Vol. 10, No.2, June 2018
Publisher : Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (516.49 KB) | DOI: 10.35384/jime.v10i2.79

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E-commerce marketplace is prominent in today ‘s society era of buying and selling products without having to leave the doorsteps. One important stakeholder group involved in the process of e-commerce is logistics. Logistic companies facilitate the delivery from one destination to another with punctuality and security of the products keys in establishing trust between the buyer, seller, and the e-commerce hubs. Hence by means of participant observation, this case study research investigates the key success factors of how an e-commerce firm manages its collaborations with logistic partners, as well as how the firm utilizes its strengths and opportunities take advantage of the market while minimizing its weaknesses and threats. The researchers used Business Model Canvas and TOWS in their analytical process
THE USE OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) AS THE TECHNOLOGY ACCEPTANCE MODEL (TAM) OF MOBILE BANKING Paulus Yokie Radnan; John Tampil Purba
Jurnal Manajemen dan Pemasaran Jasa Vol. 9 No. 2 (2016): September
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1274.267 KB) | DOI: 10.25105/jmpj.v9i2.2057

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Information Technology services in banking business which is very dynamic and advanced makes the bankers must adjust to the presence of this technology. In this paper, the authors will explain the role of Mobile banking technology which is provided by CIMB Niaga in servicing its customers for banking transactions. The methodology used in this paper is quantitative with the purposive sampling one. Instrument used the Technology Acceptance Model (TAM) as developed by Parasuraman and Davis by modifying them to fit the state of the research object. This research was conducted in Jakarta and several other places. Research and data collection took 6 months from November 2015 to April 2016. The variables included trust, perceived use (PU), perceived ease of use (PEU), attitude toward use (ATU), Intent to use (ITU), and actual use (AU). After the data were collected, the regression analysis was performed. From the analysis result it was found that trust and perceived use (PU) variables did not positively and significantly influence the intent to use (ITU) variable, as well as the perceived use variables (PU) and perceived ease of use (PEU) which have no significant and positive effect on attitude variable on usage (ATU). For that case, the authors propose an improvement strategy to maintain and grow this business forward.
ANALYSIS OF THE AVIATION INDUSTRY IN INDONESIA PERIOD 2003-2015 BASED ON DOMESTIC PASSENGER GROWTH AND THE STRATEGIC IMPLICATION FOR AIRLINES AND GOVERNMENT Sutan Banuara; John Tampil Purba
Jurnal Manajemen dan Pemasaran Jasa Vol. 10 No. 1 (2017): Maret
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (4604.156 KB) | DOI: 10.25105/jmpj.v10i1.2164

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The objective of the study was to analyze the growth of the number of domestic passengers in Indonesia based on emprical data of the last 12 years to forecast the number of domestic passenger for 2016-2021 by using panel data modeling with random effects model technique. The research using independent variable air traffic, ticket prices and per capita income has never been done in the Indonesia’s aviation industry, but research with the same model ever done in the industry of electrical household. The results of the study are useful for strategic planning for companies in developing the market and government of Republic of Indonesia to determine the right public policies needed to support the aviation industry development which able to accelerate economic growth, ensure the safety and convenient of air transport passengers and the sustainability of aviation industry. The results of this study indicate that the variable number of air traffic can be explained by ninety one point eleven percent by variable number of air traffic, yield and per capita income and has a close relationship to the number of domestic passengers in Indonesia.
Evolving Customers Expectations of Japanese Restaurants in a Post-Covid Era: Indonesia Evidence Anthony Cottan; John Purba; Anton Wachidin Widjaja; Rizaldi Parani
FIRM Journal of Management Studies Vol 8, No 1 (2023): FIRM JOURNAL OF MANAGEMENT STUDIES
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/firm.v8i1.4044

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AbstractThe popularity of Asian restaurants worldwide has been gaining momentum due to various attributes such as food trends, health concerns, and unique Asian flavors. Specifically in Indonesia, Japanese cuisine is booming due to, amongst other things, J-pop, tourism ties, and strong business relations. The 'pause' forced by Covid-19 seems to have created more attention to the healthier elements of Japanese cuisine, like naturally prepared Sushi, and subsequently, post-Covid era. The shifting customer expectations when choosing 'which' Japanese restaurant style is preferred should be understood in greater detail. This research investigates the Japanese restaurant industry in Indonesia through small focus group discussions. It utilizes a phenomenological qualitative technique to capture the lived experiences of consumers within the Indonesian market. While several studies exist to explore the evolving demands of consumers, few of them explore the topic from the view of consumers rather than restaurants or corporations.  The current study examines the topic from the perspectives of customers who currently and frequently visit Japanese restaurants in Indonesia. The study aims to understand better customers' intent to visit one Japanese restaurant versus another, alluding to what marketing approach the business needs to take to meet customer needs in a post-covid era.
Strategi Menghadapi Badai Krisis Industri Semen di Indonesia Studi Kasus: SMGR dan INTP Irwan Suarly; John Tampil Purba; Rudy Pramono; Gracia S. Ugut
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (268.389 KB) | DOI: 10.36418/syntax-literate.v7i3.6618

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Semen industri di Indonesia sedang sakit. Kapasitas terpasang mencapai dua kali lipat melebihi kebutuhan pasar domestik. Disisi lain, pemain asing masih melanjutkan penyelesaian pembangunan kiln mereka. Aksi mereka telah memprovokasi pemain lokal untuk ikut menambah kapasitas demi menjaga kantong kantong pasar setempat dari serbuan pemain asing ini. Dua pemain utama di pasar semen Indonesia, PT. Semen Indonesia Tbk. (SMGR) dengan 55% pangsa pasar dan PT. Indocement Tunggal Perkasa Tbk. (INTP) dengan 25% pangsa pasar sangat terpengaruh oleh badai krisis saat ini. Berbagai upaya dan langkah strategis telah dijalankan akan tetapi hasil nya masih jauh di bawah harapan. Tulisan ini bertujuan melakukan eksplorasi Remix Strategy sebagai alternatif strategi bagi SMGR dan INTP. Remixing (yaitu, melakukan perubahan atau inovasi sebagai bahan sumber atau inspirasi) adalah bentuk kolaborasi pengetahuan yang menarik karena sederhana dan praktis. Pendekatan Remix yang dilakukan atas strategi korporasi SMGR dan INTP dalam menghadapi krisis diyakini dapat menjadi pencerahan baru bagi pemangku kepentingan dalam mengambil langkah perbaikan kedepan.
DAMPAK PANDEMI COVID-19 TERHADAP MANAJEMEN SEKOLAH MINGGU KOREA DI INDONESIA UNTUK PENGINTEGRASIAN PEMBELAJARAN IMAN [THE IMPACT OF THE COVID-19 PANDEMIC ON THE MANAGEMENT OF FAITH-LEARNING INTEGRATION OF KOREAN SUNDAY SCHOOL IN INDONESIA] Choi, Chi Hyun; Purba, John Tampil; Sudibjo, Niko; Pramono, Rudy
JOHME: Journal of Holistic Mathematics Education Vol 5, No 1 (2021): JUNE
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/johme.v5i1.2794

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This research is a case study that analyzes the problem of the Faith-Learning Integration management process for the Korean Sunday School “Y” in Indonesia during the COVID-19 pandemic. In this research, data collection was carried out with 5 informants, 58 questionnaires from respondents consisting of students, parents and teachers as well as recordings of student activity results. From the results of this study, it can be seen that there are several obstacles experienced by students, teachers and parents in the Faith-Learning Integration management process. First, students are not satisfied with centering on video learning platforms because there is no interaction between teachers, students and their friends so it needs to be changed from a one-way platform, such as video to an interactive platform between students and teachers such as Zoom or Google Classroom, etc.  In addition, students from parents of other religions do not get support and attention from their parents to carry out  Faith-Learning Integration with Work From Home (WFH)  so that  Faith-Learning Integration activities stop. Second, teachers' technical skills are very limited, so interactive online classroom training is required. Third, parents feel burdened and stressed when they have to give examples of faith, morals and good discipline to children in  Faith-Learning Integration during WFH. The last obstacle, the 5 dimensions of the Faith-Learning Integration are not tightly integrated with each other so they do not run in harmony. The dimensions of Leitourgia and Didache were implemented well, while Kerygma, Koinonia, and Diakonia were not carried out well due to social distancing obstacles. For this reason, it is recommended that "Y" management use an interactive platform and develop innovative and creative ways that can motivate students so that they do not feel the distance between teachers and students and the surrounding environment is getting farther away even though they participate in social distancing.BAHASA INDONESIA ABSTRACT: Penelitian ini adalah studi kasus yang menganalisa masalah proses manajemen pengintegrasian pembelajaran iman Sekolah Minggu Korea “Y” di Indonesia pada masa pandemi COVID-19. Dalam penelitian ini dilaksanakan pengumpulan data dengan 5 orang narasumber, 58 hasil kuesioner dari responden yang terdiri dari siswa, orangtua dan guru serta rekaman hasil aktivitas siswa. Dari hasil penelitian ini terlihat adanya beberapa kendala yang dialami oleh siswa, guru dan orang tua dalam proses manajemen pengintegrasian pembelajaran iman. Pertama, siswa tidak puas dengan berpusat pada media pembelajaran video karena tidak terjadi interaksi antara guru, siswa dan teman-temannya sehingga perlu diubah dari media yang bersifat satu arah, seperti video ke berbagai media yang interaktif antara siswa dan guru seperti Zoom atau Google Classroom, dll. Selain itu, siswa dari orangtua yang beragama lain kurang mendapat dukungan dan perhatian dari orangtuanya untuk melakukan pengintegrasian pembelajaran iman dengan pembelajaran daring dari rumah sehingga aktivitas pengintegrasian pembelajaran iman jadi terhenti. Kedua, keterampilan teknis guru sangat terbatas sehingga diperlukan pelatihan kelas online secara interaktif. Ketiga, orangtua merasa terbebani dan stress ketika harus memberikan contoh iman, moral dan disiplin yang baik kepada anak-anak dalam pengintegrasian pembelajaran iman selama pembelajaran daring dari rumah. Kendala yang terakhir, 5 dimensi dari pengintegrasian pembelajaran iman tidak terintegrasi satu sama lain secara erat sehingga tidak berjalan selaras. Dimensi Leitourgia dan Didache dilaksanakan dengan baik, sedangkan Kerygma, Koinonia, dan Diakonia tidak terlaksana dengan baik karena adanya hambatan social distancing. Untuk itu disarankan manajemen “Y” menggunakan berbagai media yang interaktif dan mengembangkan cara yang inovatif dan kreatif yang dapat memotivasi siswa supaya tidak merasakan jarak antara guru dan siswa serta lingkungan sekitarnya semakin jauh walaupun mengikuti social distancing.