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Journal : Sosiohumaniora

ARE CONVENTIONAL RURAL BANKS MORE EFFICIENT THAN SHARIA: EMPIRICAL EVIDENCE FROM DEA Azhari Azhari; Kamaruddin Kamaruddin; Irvan Murizal; Mai Simahatie
Sosiohumaniora Vol 24, No 1 (2022): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, MARCH 2022
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v24i1.35546

Abstract

This study examined and compared the efficiency level of conventional and Islamic rural banks. The analytical tool used was data envelopment analysis with the variable return scale approach. Furthermore, the input variables consist of total assets, third party funds, and costs. Meanwhile, the total financing and profit are the output variables from 2012 to 2019 for 15 rural banks in Aceh. The results showed conventional rural banks are more efficient than sharia. Therefore, Sharia banks need to engage in better socialization to the public. This is because 2021 is the beginning of qanun (law) of Islamic financial institutions enactment, which obliges change in shape to the sharia pattern. Also, universities are expected to open a study program on sharia bank as a rudiment for human resources in the future. Therefore, the study to compare conventional and sharia rural bank per province in Indonesia is important.
MEASUREMENT OF COOPERATIVE PRODUCTIVITY LEVEL: IN ACEH: THE MALMQUIST INDEX APPROACH Azhari Azhari; Kamaruddin Kamaruddin
Sosiohumaniora Vol 23, No 1 (2021): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, MARCH 2021
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v23i1.29250

Abstract

Based on article 33 of the 1945 constitution, cooperatives are the backbone of Indonesia national economy. However, the hopes of cooperative to become the locomotive of the Indonesian economy are still far from expectation. the purpose of this research to measure the level of productivity and efficiency of cooperatives by using Data Envelopment Analysis and Malmquist Index analysis tools. Input variables used are own capital, external capital, labor, and members, while the output variable is turnover and the surplus (SHU) cooperatives from 23 districts/cities in Aceh from 2014 to 2016. Test results show that cooperatives that have an index value-efficient only in seven districts / cities, while in terms of productive cooperatives in Aceh as many as 14 districts/cities in Aceh. It is expected that policymakers in fostering and empowering cooperatives in Aceh, both from the government and cooperative management and other stakeholders, can improve cooperative performance through cooperative education and training for cooperative human resources, provide a conducive business climate and provide capital loans with easy schemes for cooperative. The limitation of this study is that the types of cooperatives used are cooperatives as a whole not classifying cooperative types. Testing the level of efficiency and productivity of cooperatives with various types of cooperatives that exist is a special attraction The objective is in the third line, the method is in the fourth line, the results and discussion are in the sixth line, the conclusions and suggestions are on the eighth line and so on.
THE EFFECT OF CUSTOMER SATISFACTION ON CUSTOMER LOYALTY THROUGH BRAND RELIGIOSITY IMAGE AS AN INTERVENING VARIABLE ON BANK ACEH SYARIAH CUSTOMERS Kamaruddin, Kamaruddin; Soemitra, Andri; Bi Rahmani, Nur Ahmadi; Yuda Bakti, I Gede Mahatma; Azhari, Azhari
Sosiohumaniora Vol 26, No 2 (2024): Sosiohumaniora: Jurnal Ilmu-Ilmu Sosial dan Humaniora, JULY 2024
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/sosiohumaniora.v26i2.55125

Abstract

This research proposes to determine the effect of (1) customer satisfaction on brand image religiosity, (2) brand image religiosity on customer loyalty, (3) customer satisfaction on customer loyalty, and (4) customer satisfaction on customer loyalty towards brand image religiosity as an intervening variable. The research was conducted on 400 Bank Aceh Syariah (Sharia bank) customers using a questionnaire instrument. The research used a quantitative method using the SEM PLS model and analyzed by the Warp PLS analysis tool. The research results proved that (1) there was a direct effect of customer satisfaction on brand religiosity image of 0.866. (2) The direct effect of brand religiosity image on customer loyalty was 0.305. (3) The direct effect of customer satisfaction on customer loyalty was 0.845. (4) The indirect effect of customer satisfaction on customer loyalty was 0.315. Bank Aceh Syariah might focus on customer satisfaction, customer loyalty, and brand image religiosity; these three things have a relationship in marketing for the development of Islamic banking, the sustainability of Islamic banking, and the success of banking businesses in the future. In addition, those three things must be grounded on maqasyid sharia in the form of Ar-Rawaj; Al-Wudhuh, Al-Hifzu, Al-Sabtu, and Al-Adlu to avoid principles that are prohibited in religion. Penelitian ini bertujuan untuk mengetahui pengaruh (1) kepuasan nasabah terhadap religiusitas citra merek, (2) religiusitas citra merek terhadap loyalitas nasabah, (3) kepuasan nasabah terhadap loyalitas nasabah, dan (4) kepuasan nasabah terhadap loyalitas nasabah dengan religiusitas citra merek sebagai variabel intervening. Penelitian dilakukan terhadap 400 nasabah Bank Aceh Syariah dengan menggunakan instrumen kuesioner. Penelitian menggunakan metode kuantitatif dengan menggunakan model SEM PLS dan dianalisis dengan alat analisis Warp PLS. Hasil penelitian membuktikan bahwa (1) terdapat pengaruh langsung kepuasan nasabah terhadap citra religiusitas merek sebesar 0,866. (2) Pengaruh langsung citra religiusitas merek terhadap loyalitas nasabah sebesar 0,305. (3) Pengaruh langsung kepuasan pelanggan terhadap loyalitas pelanggan sebesar 0,845. (4) Pengaruh tidak langsung kepuasan nasabah terhadap loyalitas nasabah sebesar 0,315. Bank Aceh Syariah dapat memfokuskan diri pada kepuasan nasabah, loyalitas nasabah, dan brand image religiusitas, karena ketiga hal tersebut memiliki keterkaitan dalam pemasaran untuk pengembangan perbankan syariah, keberlangsungan perbankan syariah, dan keberhasilan bisnis perbankan di masa yang akan datang. Selain itu, ketiga hal tersebut harus dilandasi dengan maqasyid syariah berupa Ar-Rawaj; Al-Wudhuh, Al-Hifzu, Al-Sabtu, dan Al-Adlu agar terhindar dari prinsip-prinsip yang dilarang agama.