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Community Satisfaction with the SEPEKAN System at Bappeda Service Quality Gresik Regency Ahmad Azharuddin; Hidayat Hidayat; Yanuar Pandu Negoro
Jurnal Serambi Engineering Vol 8, No 4 (2023): Oktober 2023
Publisher : Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jse.v8i4.6683

Abstract

Service Quality which is provided by the Regional Development Planning Agency (Bappeda) of Gresik Regency. Service quality is considered a crucial element in carrying out public service functions. This research focuses on analyzing Aspects of quality of service such as reliability, responsiveness, security, empathy, and physical aspects. The research method used is a case study approach with a qualitative approach. Data was obtained through direct observation and interviews with staff and consumers on the SEPEKAN System service at Bappeda and related parties. The data is carefully analyzed to identify the extent of the current quality of service. The results of the study illustrate the general picture of the quality of services provided by Bappeda Gresik Regency including the highest level of importance, namely the X8 attribute regarding the fairness of costs/tariffs in services with a value of 3,708. The dimension of service quality that most affects community satisfaction in the SEPEKAN Bappeda System of Gresik Regency is the dimension of Responsiveness with a gap level of 0.169, which is an attribute of the speed of time in providing services. These findings have important implications for relevant parties in identifying areas of improvement and developing policies to improve the quality of public services in the future. It is hoped that this research can make a positive contribution to efforts to improve better public services in the regions.
Peningkatan Kualitas Produk Abon Bandeng Babon Senyum dengan Metode Kano dan QFD Muhammad Echang Komarudin; Yanuar Pandu Negoro; Hidayat Hidayat
Jurnal Optimalisasi Vol 9, No 2 (2023): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v9i2.8407

Abstract

In the era of rapid development of the culinary industry, companies of all sizes must compete to improve the quality of their products in order to remain relevant in the current era of free trade, Quality product design refers to the design of products that not only fulfill their basic functions, but also in accordance with quality, capacity, and appearance that satisfies customers. The company is aware of the importance of improving as well as developing the best products. Therefore, how a business wants to identify the needs and wants of consumers. This study applies QFD and Kano methods. Data collection methods in this study are conservation, interviews and distributing questionnaires. To understand the characteristics of shredded milkfish products, smile baboons that are in accordance with consumer desires, using Kano and continued with QFD analysis and then included in the House of quality, aimed at prioritizing development. The purpose of this study is to bring out what are the attributes of baboon shredded milkfish products that are expected to lift product quality. The results of this study show that there are 20 attributes that are expected by consumers and 14 technical responses, the main things of development include making new packaging, sorting and inspecting raw materials, choosing writing or fonts that are easy to read by buyers or enthusiasts, also the most important is to promote through Instagram to boost the popularity of products from smile baboons.
Analisis Kebisingan Unit Urea Plant I(A) PT Petrokimia Gresik Menggunakan Metode Noise Mapping Dan Niosh Sandy Cahyo Mahardika; Hidayat Hidayat; Akhmad Wasiur Rizqi
INTECOMS: Journal of Information Technology and Computer Science Vol 7 No 3 (2024): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v7i3.10237

Abstract

Pertumbuhan industri tidak dapat dipisahkan dari kebisingan karena hampir setiap aktivitas manufaktur di kawasan industri menghasilkan suara yang terdengar atau terlihat pada tingkat tertentu. Khususnya akibat pengoperasian mesin industri, kebisingan dapat menyebabkan gangguan pendengaran, yang pada gilirannya dapat berdampak pada kesehatan dan kenyamanan. Sebagai bagian dari upaya mengurangi kebisingan latar belakang, PT Petrokimia Gresik telah mulai menerapkan prinsip-prinsip inti Program Konservasi Pendengaran (HCP). Meskipun sebagian program PKP telah dilaksanakan, namun keseluruhan program belum dilaksanakan secara metodis. Tujuan dari penelitian ini adalah menggunakan teknik pemetaan kebisingan dan niosh untuk memastikan lokasi dan volume kebisingan di unit urea PT Petrokimia Gresik di pabrik 1A. Studi lapangan menunjukkan bahwa dua dari tiga wilayah tersebut memiliki tingkat kebisingan lebih tinggi dari tingkat pra-kontrol sebesar 85 dB yang ditetapkan oleh Permenaker NAB No. Per.13/Men/X/2011. Tingkat paparan sebesar 96,53 dB adalah ditemukan di wilayah paling bising. Menurut NIOSH, periode paparan maksimum yang diperbolehkan dapat disesuaikan tergantung pada tingkat kebisingan yang diukur. Periode paparan maksimum yang tercatat di sekitar Stasiun Pompa adalah 33,44 menit, atau 0,56 jam, menurut temuan pengukuran. Karena kedekatan lokasi pengukuran dengan sumber kebisingan, maka karyawan PT Petrokimia Gresik wajib menggunakan helm pengaman, penutup telinga, dan sarung tangan. Pendengaran pekerja dapat dilindungi dari efek berbahaya energi akustik dengan bantuan alat pelindung.
Integrasi Metode Kano Dengan Quality Function Deployment (QFD) Untuk Meningkatkan Kualitas Produk Kerupuk Ikan M.Ridhwan Nuruddi Caesareno Aironic; Hidayat Hidayat; Yanuar Pandu Negoro
INTECOMS: Journal of Information Technology and Computer Science Vol 7 No 3 (2024): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v7i3.10353

Abstract

Persaingan di industri kerupuk ikan semakin ketat. Banyak produsen lain yang juga mencoba memasuki pasar dengan berbagai inovasi baru baik dari segi rasa maupun kemasan. Oleh sebab itu, perusahaan dirasa penting untuk terus melakukan pengembangan produk agar dapat tetap bersaing dan mempertahankan pangsa pasarnya. Dalam penelitian ini, metode Kano dan QFD yang digunakan. Tujuan Metode Kano adalah untuk mengetahui apa yang diinginkan konsumen tentang produksi kerupuk, dan QFD adalah untuk menawarkan saran yang paling penting untuk meningkatkan kualitas. Hasil penelitian menunjukkan bahwa Kano memiliki 6 atribut one-dimensional, 4 atribut must-be, 2 atribut Attractive, dan untuk atribut Indefferent tidak mendapat grade. Di sisi lain, hasil penelitian QFD menunjukkan bahwa pengujian validitas ketiga tingkatan menghasilkan nilai R hitung yang lebih dari R table 0,532, yang menunjukkan bahwa atribut valid sementara uji reliabilitas menunjukkan bahwa nilai alpha dari ke-3 tingkatan menghasilkan nilai dan jawaban responden dianggap konsisten.
USULAN PERBAIKAN TATA LETAK PADA GUDANG KANTONG MEMAKAI ANALISIS ABC DAN METODE CBS DI PT XYZ Mohammad Arif Alfriyan Syah; Moh. Jufriyanto; Hidayat Hidayat
INTECOMS: Journal of Information Technology and Computer Science Vol 7 No 3 (2024): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v7i3.10712

Abstract

Permasalahan dalam industri manufaktur semakin kompleks karena pertumbuhan sektor industri yang disertai oleh kemajuan teknologi yang begitu pesat. PT. Xyz bergerak di sektor pupuk. Perinsip penataan produk gudang existing memakai metode randomized storage, yang menyebabkan tingginya proses penerimaan dan pengeluaran barang. Tujuan dari penelitian ini yaitu dalam memberi rekomendasi terkait cara memperbaiki tata letak gudang agar proses penerimaan dan pengeluaran barang bisa dioptimalkan dan agar kegiatan penyimpanan bisa dilakukan secara efisien dan efektif. Penelitian ini memakai analisis ABC dan metode Class Based Storage dalam menyelesaikan masalah. Setelah dilakukan usulan tata letak gudang dengan mengelompokkan produk mengacu pada analisis ABC didapatkan hasil sejumlah 9 produk kelas A, 5 produk kelas B, 9 produk kelas C dan metode Class Based Storage didapatkan nilai jarak pada layout Existing sejumlah 516.849 m dan nilai jarak layout usulan sejumlah 415.531 m maka penurunan total jarak layout usulan sejumlah 101.318 m.
Analisis Penerimaan Siswa Baru dan Sarana Prasarana Bengkel Permesinan dengan Metode SWOT di SMK Nurul Islam Alamul Yaqin; Akhmad Wasiur Rizqi; Hidayat Hidayat
Jurnal Serambi Engineering Vol 8, No 2 (2023): April 2023
Publisher : Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jse.v8i2.5949

Abstract

Nurul Islam Vocational School is a school that runs a business in the field of vocational education, namely Mechanical Engineering (TPM), Electrical Power Installation Engineering (TITL), Office Management Automation (OTKP). led to a decrease in the number of students in the SMK. The purpose of this study is to analyze existing internal and external resources and determine the appropriate method to be used to improve school quality so that it can attract public interest in using the SWOT method to survive and compete with other schools. In this research, different research methods, both quantitative and qualitative, are used to describe the realities of the area. The results obtained from the results of the SWOT analysis give an IFE value of 3.43, while an EFE value of 3.56. Therefore, the IE matrix of Nurul Islam Vocational School, several development strategies and solutions show that the SWOT matrix of Nurul Islam Vocational School is located in quadrant I. Vocational High School entrance fees are affordable is the second-choice alternative for parents if their child is not accepted at public high school as an effort to make it easier for student parents to choose a school.
Minimasi Waste (Pemborosan) pada Proses Produksi Pupuk Majemuk PT XYZ Menggunakan Pendekatan Lean Manufacturing Abdulla Gimnastiyar; Hidayat Hidayat; Yanuar Pandu Negoro
BIOEDUSAINS:Jurnal Pendidikan Biologi dan Sains Vol. 8 No. 1 (2025): BIOEDUSAINS:Jurnal Pendidikan Biologi dan Sains
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/bioedusains.v8i1.14145

Abstract

This study aims to minimize waste in the compound fertilizer production process at PT XYZ. The method used is lean manufacturing with the Define, Measure, Analyze, Improve, Control (DMAIC) framework. Data collection was carried out during the define and measure phases, while data processing was conducted in the analyze phase using Root Cause Analysis (RCA), Failure Mode and Effect Analysis (FMEA), and Risk Priority Number (RPN). In the improve phase, corrective actions were determined using the Analytical Hierarchy Process (AHP) to select the best improvement alternative. The results showed that the root causes of the problem were classified into three types of defects: damaged (leaking) fertilizer sacks, incorrect material usage based on recipe calculations, and fertilizer caking. These product failures were caused by factors related to man, machine, method, and material. The highest RPN value was 224, indicating the most significant risk among the defects. In conclusion, improvements at PT XYZ using the AHP method indicated that machine constraints had the highest priority value of 0.53710, having the greatest impact on waste reduction. Keywords: Defect, DMAIC, Lean Manufacturing, Waste
Measurement of Physical Workload Ergonomic Risk Levels in Work Postures Using the Owas and Reba Methods at PLN UP3 Gresik Nurul Hidayati; Hidayat Hidayat; Efta Dhartikasari Priyana
JTI: Jurnal Teknik Industri Vol 10 No 2 (2024): December 2024
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jti.v10i2.31911

Abstract

This research was conducted at PLN UP3 Gresik to evaluate the sitting posture of employees and determine its alignment with ergonomic standards. The study aimed to improve employee posture to ensure a safer and more comfortable work environment. Sixteen workers participated in the study, which involved observations, interviews, and the distribution of questionnaires to identify issues related to work posture. The OWAS (Ovako Working Posture Analysis System) and REBA (Rapid Entire Body Assessment) methods were employed based on established literature. The findings revealed a mismatch between the design of tables and chairs and ergonomic requirements. According to the OWAS method, the work posture code was 2, indicating the need for corrective action. The REBA method showed angular values of 7 for group A, 4 for group B, and 8 for group C, all suggesting a need for improvement due to musculoskeletal complaints. Data were gathered through Nordic Body Map (NBM) questionnaires and photo analyses of workers' postures. The study concludes that corrective actions are necessary, recommending that the company design seats based on workers' anthropometric data and conduct periodic evaluations to ensure ongoing comfort and safety. Keywords: Ovako Work Analysis System (OWAS), Rapid Entire Body Assessment (REBA), Ergonomics, Work Posture Evaluation
Penerapan Mesin Crusher Untuk Pengolahan Limbah Cangkang Kerang Berbasis Pemberdayaan Bumdes Yanuar Pandu Negoro; Hidayat Hidayat; Djoko Soelistya; Subali Subali; Irwan Dwi Prasetyo
Abditeknika Jurnal Pengabdian Masyarakat Vol. 6 No. 1 (2026): April 2026
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/abditeknika.v6i1.12544

Abstract

Penumpukan limbah cangkang kerang di Desa Banyuurip dan Desa Ngemboh, Ujungpangkah, Gresik belum dikelola optimal dan belum terintegrasi dengan kelembagaan ekonomi desa. Gap kegiatan sebelumnya terletak pada minimnya penerapan alat penghancur sebagai tahap awal pengolahan limbah berbasis BUMDes. Novelty kegiatan ini adalah penerapan mesin crusher cangkang kerang sebagai teknologi tepat guna untuk mengurangi limbah sekaligus membuka peluang usaha desa. Kegiatan dilakukan melalui brainstorming, survei lokasi, identifikasi kebutuhan desain, perancangan dan pembuatan mesin, sosialisasi, demonstrasi, praktik penggunaan, serta evaluasi terhadap 54 peserta yang terdiri atas pengurus BUMDes, ibu PKK, dan warga. Mesin crusher berhasil disediakan dan digunakan untuk mengecilkan ukuran cangkang. Evaluasi menunjukkan 87% peserta memahami dampak limbah, 91% memahami fungsi mesin, 83% mampu mengoperasikan, 89% menilai mudah digunakan, 85% melihat peluang usaha, dan 93% puas. Program meningkatkan kapasitas masyarakat, memperkuat BUMDes, dan mendukung ekonomi sirkular desa sebagai model awal pengelolaan limbah pesisir yang berkelanjutan dan partisipatif.   Shell waste accumulation in Banyuurip and Ngemboh Villages, Ujungpangkah, Gresik is poorly managed and unintegrated with village economic institutions. The gap in previous programs lies in the limited application of crushing equipment as an initial stage of BUMDes-based waste processing. The novelty of this program is the implementation of a shell crusher machine as appropriate technology to reduce waste while creating business opportunities. The program was conducted through brainstorming, site surveys, design needs identification, machine design and fabrication, socialization, demonstration, hands-on practice, and evaluation involving 54 participants consisting of BUMDes administrators, women’s community groups, and residents. The crusher machine was provided and used to reduce shell size. Evaluation showed that 87% understood waste impacts, 91% understood machine functions, 83% could operate it, 89% found it easy to use, 85% saw business potential, and 93% were satisfied. The program strengthened community capacity, BUMDes roles, and circular economy.