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PENGARUH KEPUASAN KERJA DAN LOYALITAS KARYAWAN TERHADAP KINERJA KARYAWAN DI RSGM NALA HUSADA SURABAYA Andika Saputra; Rini Fatmawati; Chasan Azari
Jurnal Administrasi dan Kesekretarisan Vol 8, No 2 (2023): Jurnal Administrasi dan Kesekretarisan
Publisher : STARKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36914/jak.v8i2.995

Abstract

This study seeks to ascertain the relationship between job satisfaction and employee loyalty and employee performance at the Nala Husada Dental and Oral Hospital in Surabaya. The objectives of this research are: 1) to determine and test the effect of job satisfaction on the performance of employees at Nala Husada Dental and Oral Hospital in Surabaya; and 2) to examine the relationship between job satisfaction and organizational commitment. 2) to ascertain and evaluate the impact of employee loyalty on the performance of Nala Husada Dental and Oral Hospital Surabaya's employees. 3) to determine and evaluate the effect of job satisfaction and employee loyalty simultaneously on the performance of employees of Nala Husada Dental and Oral Hospital Surabaya. The research method utilized is a quantitative approach with a survey of RSGM Nala Husada Surabaya employees. The Dental and Oral Hospital (RSGM) Nala Husada Surabaya is the site of the study. This study's sample or respondents totaled 50 individuals. The sampling strategy utilized in this investigation is saturated samples. Classical assumption tests, multiple linear regression tests, t-tests, and F tests are utilized in data analysis techniques. The coefficient of determination of 0.565, or 56.5%, indicates that job satisfaction and employee loyalty can simultaneously explain employee performance variables by 56.5%, research data derived from primary and secondary sources, and the interview-based data collection procedure. The findings of this study indicate that 1) Job Satisfaction significantly influences employee performance. The values in the Linear Regression table are multiples of 5,406 and are statistically significant with values of 0.000 0.05. 2) Employee loyalty has a significant impact on employee performance, as indicated by a table value of 2.96 and a significance level of 0.005 0.05. 3) Simultaneous testing indicates that Job Satisfaction and Employee Loyalty have a significant influence on Employee Performance. Abstrak Penelitian ini bertujuan untuk mengetahui pengaruh antara kepuasan kerja dan loyalitas karyawan terhadap kinerja karyawan di Rumah Sakit Gigi dan Mulut Nala Husada di Surabaya. Tujuan penelitian ini adalah: 1) untuk mengetahui dan menguji pengaruh kepuasan kerja terhadap kinerja karyawan Rumah Sakit Gigi dan Mulut Nala Husada Surabaya; dan 2) menguji pengaruh antara kepuasan kerja dengan komitmen organisasi. 2) untuk memastikan dan mengevaluasi pengaruh loyalitas karyawan terhadap kinerja karyawan Rumah Sakit Gigi dan Mulut Nala Husada Surabaya. 3) Melakukan mengetahui dan mengevaluasi pengaruh kepuasan kerja dan loyalitas karyawan secara simultan terhadap kinerja karyawan Rumah Sakit Gigi dan Mulut Nala Husada Surabaya. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan survei terhadap karyawan RSGM Nala Husada Surabaya. Rumah Sakit Gigi dan Mulut (RSGM) Nala Husada Surabaya menjadi lokasi penelitian. Sampel atau responden penelitian ini berjumlah 50 orang. Strategi pengambilan sampel yang digunakan dalam penelitian ini adalah sampel jenuh. Uji asumsi klasik, uji regresi linier berganda, uji-t, dan uji F digunakan dalam teknik analisis data. Koefisien determinasi sebesar 0,565 atau 56,5% menunjukkan bahwa kepuasan kerja dan loyalitas karyawan secara simultan dapat menjelaskan variabel kinerja karyawan sebesar 56,5%, data penelitian yang berasal dari sumber primer dan sekunder, serta prosedur pengumpulan data berbasis wawancara. Hasil penelitian ini menunjukkan bahwa 1) Kepuasan Kerja berpengaruh signifikan terhadap kinerja karyawan. Nilai dalam tabel Regresi Linier adalah kelipatan 5.406 dan signifikan secara statistik dengan nilai 0,000 0,05. 2) Loyalitas karyawan berpengaruh signifikan terhadap kinerja karyawan, yang ditunjukkan dengan nilai tabel 2,96 dan tingkat signifikansi 0,005 0,05. 3) Pengujian secara simultan menunjukkan bahwa Kepuasan Kerja dan Loyalitas Karyawan berpengaruh signifikan terhadap Kinerja Karyawan.
EMPLOYEE PERFORMANCE IN THE VUCA ERA: DETERMINANTS OF AGILE LEADERSHIP AND JOB SATISFACTION SUNDAY ADE SITORUS; Teguh Setiawan Wibowo; Rini Fatmawati; Sunday Ade Sitorus; Hartanto Hartanto; Didi Suhendi
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7, No 1 (2023): IJEBAR, VOL. 07 ISSUE 01, MARCH 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i1.8411

Abstract

This research is motivated by the problem of a tendency to decrease employee performance. This study aims to identify and analyze the influence of agile leadership and employee job satisfaction in the VUCA era. This research method is descriptive with a quantitative approach. The sample in this study were 100 employees who were taken by random sampling. The instrument used in this study was a questionnaire distributed via the Google form. The instruments used have been tested for validity and reliability. The collected data was analyzed using the classical assumption test and multiple linear regression using the SPSS application. The results of this study explain 1) Agile leadership has a positive and significant effect on employee performance in the VUCA era, 2) Job satisfaction has a positive and significant effect on employee performance in the VUCA era, and 3) Agile leadership and job satisfaction have a positive and significant effect on performance employees in the VUCA era. The findings of this study indicate that if companies want to improve employee performance in the VUCA era, companies must improve agile leadership and job satisfaction.
ARE TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CULTURE ABLE TO INCREASE JOB SATISFACTION? Rini Fatmawati; Arie Ambarwati; Teguh Setiawan Wibowo; Chairul Insani Ilham; Mohammad Sawir
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7, No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i3.10641

Abstract

This research is motivated by low job satisfaction. This study aims to determine and analyze whether transformational leadership and organizational culture can increase job satisfaction. The research method used in this research is descriptive method with a quantitative approach. The sample in this study was 100 employees using random sampling techniques. Data collection uses a questionnaire distributed to employees. The instruments used have been tested for validity and reliability. The collected data was analyzed using the classic assumption test and multiple linear regression using Excel and SPSS. The results of this study indicate that 1) Transformational leadership has a positive and significant effect on job satisfaction, 2) Organizational culture has a positive and significant effect on job satisfaction, and 3) Transformational leadership and organizational culture have a positive and significant effect on job satisfaction. The findings of this study indicate that if companies want to increase job satisfaction, companies must improve transformational leadership and organizational culture.
The Entrepreneurial Partnership in Strengthening Entrepreneurial Resilience of Fishermen Communities in Sidoarjo City Hambalah, Febrina; Herman, Herman; Fatmawati, Rini; Maharani, Ragita Puan; Wardani, Citra Dewi Ayu Kusuma
Jurnal Maksipreneur Vol 15 No 1 (2025)
Publisher : Universitas Proklamasi 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30588/jmp.v15i1.1699

Abstract

The partnerships that had been established by entrepreneurs in the Fishermen's Community in Tambak Cemandi village, Sidoarjo, Indonesia, had not yet determined to be effective. This research aimed to explain the role of entrepreneurial partnerships in strengthening the entrepreneurial resilience of entrepreneurs in the fishermen’s community in Tambak Cemandi village, Sidoarjo, Indonesia. The research method used was descriptive qualitative, with data collection techniques through in-depth interviews, documentation, and literature study. The results of this research showed that the majority of entrepreneurial partnerships that had taken place so far had been with investors and suppliers. Meanwhile, the Government, business associations, and distribution partners still had a minimal role in this entrepreneurial partnership. Therefore, the entrepreneurial resilience within the fishermen’s community in Tambak Cemandi, Sidoarjo, Indonesia is still not fully optimized.
Pelatihan Pelayanan Prima dan Delivery Order Menggunakan Google Maps di UMKM SWK Convention Hall Surabaya Dewi Casmiwati; Rini Fatmawati; Wildan Taufik Raharja
Jurnal Ragam Pengabdian Vol. 1 No. 3 (2024): September-Desember "Implementation of Social Service Programs to Increase Commu
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/yfvsh828

Abstract

Pengabdian masyarakat ini bertujuan untuk meningkatkan kualitas pelayanan dan optimalisasi order makanan melalui delivery di UMKM yang berada di Sentra Wisata Kuliner Convention Hall Surabaya. Kegiatan yang dilakukan mencakup penyuluhan pelayanan prima dan pembuatan serta optimalisasi Google Maps yang dilengkapi dengan foto produk. Metode yang digunakan meliputi ceramah, diskusi, simulasi pelayanan, praktek langsung penggunaan Google Maps, dan teknik pengambilan foto produk yang menarik. Hasil kegiatan menunjukkan peningkatan dalam kualitas pelayanan, manajemen keluhan, dan visibilitas tempat serta produk di Google Maps. Pelaku UMKM menjadi lebih responsif dan ramah terhadap pelanggan, sementara tampilan foto produk yang menarik di Google Maps meningkatkan daya tarik dan kemudahan dalam melakukan order makanan secara online. Kesimpulannya, pelatihan ini berhasil meningkatkan kualitas pelayanan dan visibilitas online yang berujung pada peningkatan penjualan melalui delivery food order di Sentra Wisata Kuliner Convention Hall Surabaya. Disarankan untuk melakukan evaluasi dan pelatihan rutin untuk menjaga dan meningkatkan hasil yang telah dicapai.
The The Role of Human Resource Management (HRM) in Building Industrial Relation Vika Anjani; Agus Subianto; Rini Fatmawati
Jurnal Ekonomi dan Bisnis Jagaditha Vol. 8 No. 2 (2021): Jurnal Ekonomi & Bisnis JAGADITHA
Publisher : Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jj.8.2.2021.164-171

Abstract

In industrial relations, the role of workers is represented by the union as a forum to voice and accommodate aspirations in the rights and obligations of workers. Meanwhile, the owners of capital are represented by human resource management (HRM), which acts as the manager of the company's assets in order to achieve ideal industrial relations. The purpose of this study is to explore the role of human resource management in fostering industrial relations. This is motivated by a violation of high work discipline, which has an impact on industrial relations involving management and trade unions. This study used a qualitative method. The data of this study consists of primary data and secondary data. The primary data are obtained from the direct interviews with related parties at PT PAL Indonesia (Persero) and the secondary data are obtained from various written sources. The results of this study showed that the management is already at the stage of cooperation, where trade unions and management work together in fostering industrial relations. This is done through the handling and resolution of employee complaints.