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All Journal BISNIS: Jurnal Bisnis dan Manajemen Islam International Journal of Economics, Business and Accounting Research (IJEBAR) Education Journal of Indonesia (EJI) Proceeding International Seminar of Islamic Studies El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Management Analysis Journal International Journal of Education, Vocational and Social Science International Journal of Economics, Business and Innovation Research Journal of Advanced Research in Social Sciences and Humanities
Fatmah Bagis
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Social Sciences Other

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The Effect Of Perceived Organizational Support, Organizational Justice On Employee Performance With Job Satisfaction As A Mediation Variable At PT Sampoerna Kayoe Bukateja Muhammad Ihza Alfania; Alfato Yusnar Kharismasyah; Fatmah Bagis; Luthfi Zamakhsyari
International Journal of Economics, Business and Innovation Research Vol. 4 No. 04 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v4i04.2040

Abstract

This study aims to examine the effect of Perceived Organizational Support, organizational justice on employee performance with job satisfaction as a mediating variable. The population in this study were employees of PT. Sampoerna Kayoe Bukateja engaged in the production of processed wood in Purbalingga. This study applies a quantitative approach method. The sample used was 185 employees and respondents were obtained using non-probability sampling with purposive sampling. The type of data in this study is primary data and the instrument used in data collection is a questionnaire with a 5-point Likert scale measurement. While the analysis technique used is SEMPLS version 3.0. The results of the study indicate that Perceived Organizational Support and organizational justice have a positive and significant effect on job satisfaction, Perceived Organizational Support and organizational justice have a positive and significant effect on employee performance, Perceived Organizational Support and organizational justice have a positive and significant effect on satisfaction, satisfaction mediates the effect of organizational justice on employee performance, and satisfaction mediates the effect of Perceived Organizational Support on employee performance.
Pengaruh Promosi Penjualan, Kualitas Pelayanan, dan Kemudahan Terhadap Loyalitas Pelanggan Dompet Digital ShopeePay Hana Pratiwi; Luthfi Zamakhsyari; Herni Justiana Astuti; Fatmah Bagis
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 9 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i9.9319

Abstract

This research aims to analyze the influence of promotions, service quality and convenience on ShopeePay digital wallet customer loyalty. The method used is a quantitative approach with primary data from 158 students who are active ShopeePay users at three universities in Purwokerto: Jenderal Soedirman University, UIN Prof. K.H. Saifuddin Zuhri, and Muhammadiyah University Purwokerto. The sampling technique used purposive sampling, by distributing questionnaires via Google Form. Data were analyzed using IBM SPSS Statistics 26 through validity, reliability, classical assumptions, F test and t test. The research results show that promotion and convenience have a positive and significant effect on customer loyalty, while service quality has a positive and insignificant effect on customer loyalty. These findings indicate that attractive promotions and ease of use of services play a greater role in forming customer loyalty than service quality alone.
Co-Authors Adila Tsabita Suryo Kusumo Akhmad Darmawan Akhmad Darmawan Alfato Yusnar Kharismasyah Anam Sutopo Dika Damayanti Efi Miftah Faridli Efi Miftha Faridli Eko Hariyanto Endang Fauzi Hana Pratiwi Hengky Widhiandono Herni Justiana Astuti Imam Faisal Hamzah Intan Anggun Puspita Anggraini Luthfi Arie Widzayanto Luthfi Zamakhsyari Mastur Mujib Ikhsani Mega Aprillia Pratamasar Melda Anggraini Muhammad Ihza Alfania Naelati Tubastuvi Nur Septi Naily Karima Regita Putri Utami Rifka Utami Arofah Sabar Narimo Shelomita Candra Herdiana USWATUN HASANAH