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Journal : OPERATION EXCELLENCE: Journal of Applied Industrial Engineering

Penerapan Balanced scorecard untuk meningkatkan kinerja Perbankan Syariah Sumatera Utara Julian Helmi; Nazaruddin Nazaruddin; Harmein Nasution; Juliza Hidayati
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 2, (2021): OE July 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i2.024

Abstract

Islamic banking has enormous potential considering that Indonesia has the largest Muslim population in the world. The current performance measurement system for Islamic banks is still financial and non-financial, and there is an imbalance in the actual value of the company because it views financial and non-financial measurements as two important things that are not correlated. A comprehensive performance measurement system is urgently needed considering that Islamic banks must be able to follow market developments, such as the Balanced Scorecard. The aim of this research is to analyze the influence of the financial, customer, internal business, learning, and growth perspectives. Analyze which perspective is the most dominant in influencing the management performance of Islamic Banks. The results of the current research are Islamic banks in the growth stage towards the sustainability stage because they are supported by the application of goal-setting theory. Increasing employee performance satisfaction can be achieved by implementing an optimal system of leadership, motivation, and work spirit. This can be shown by the success of Islamic Banks in getting several awards from the business media.
KAJIAN KUALITAS MINYAK GORENG SAWIT DENGAN METODE TAGUCHI QUALITY LOSS FUNCTION Juliza Hidayati; Sukaria Sinulingga; Utomo Hadi
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 1, (2015): OE Maret 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract. A company making palm olein find the results of the productionprocess has some variation of the characteristics of the oil, which is a variation ofcolors, smells, acid number and moisture content. Variations occur due to theheating temperature in the engine Slurry Tank, spiral heat exchange machines anddeodorize machine that changed the conditions required. This resulted in financiallosses for the company. The research was conducted by examining thecharacteristics of the oil, which aims to get real-time comparison of thecharacteristics and expectations of the value characteristics of color, odor, acidnumber and moisture content. Furthermore, the interviews and the cost of losscalculation using the Taguchi Quality Loss Function to improve the characteristicsof the product which is not according to specifications. Research shows loss costper color characteristics of 0.099%, the characteristic odor of 0.077%, thecharacteristics of acid number of 0.1% and the characteristics of the water contentof 0.0002%. While the total cost of loss to Rp 269 319 600 / year. If doneimprovement of production processes, then the resulting cost reductionsamounting to 18.65% or USD 50.2524 million / year. The losses reached 18.65%showed losses during the company is quite large, so it is necessary improvementof the production process to minimize lost production costs.Keywords: Cooking Palm Oil, Taguchi Quality Loss Function, ProductCharacteristics, Production Cost
Analisa Risiko Rantai Pasok Produk Kosmetik Sistem Make to Order Dengan Metode House of Risk Glory Riama Hosianna; Sawarni Hasibuan; Juliza Hidayati
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 3, (2021): OE November 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i3.027

Abstract

Risk is a factor that hinders supply chain operations that cannot be avoided but can be minimized or eliminated by carrying out appropriate risk management. This research was conducted at a cosmetic factory with a make-to-order business system. The purpose of this research is to identify the various risks that occur, analyze the sources of risk and create mitigation strategies. The method used in this research is the House of Risk Model to identify and determine the priority of the handling strategy. There are 7 risks that become a priority for mitigation, namely sudden demand, increased demand, dependence on one supplier, supplier lead time too long, delays in delivery schedules, inappropriate alternative supplier selection, and delays in the purchasing process. In this case, the planning and sourcing processes must be improved.
Project management improvement with proposed project management office: case in palm oil industries and machineries Hutapea, Benyamin Tangihon; Nasution, Harmein; Hidayati, Juliza
Operations Excellence: Journal of Applied Industrial Engineering Vol. 16, No. 1, (2024): OE March 2024
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2024.v16.i1.097

Abstract

Multi-project management are a huge challenge in organizations project management. In order to improve the success of multi-project practice, organizations are begun to considering to implement Project Management Office (PMO) inside their organization structure as a single structure that focused on managing project portfolio inside organization. PMO is a type of business-oriented organizational structure that supports the enterprises business strategy, development and describes the rationale of how a project-portfolio management organization shold be. The major challenge in this qualitative research is to identify which variables that proposed PMO department have to take concern of and formulize a relevant PMO model, scope and project management process to its organization. Literature reviews enrich that the ideal PMO should have able to integrate organizations project portfolio, standardize project management methods, providing tools, managing continuous improvement and designing effective communication system. As results, proposed PMO department will be adopting controlling model, have strategic, tactic and operation scope with their own maturity level based on PMO maturity cube and a new proposed project management process, involving entire stakeholders within project environment.