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All Journal Jurnal Psikologi Jurnal Teknik Industri USU OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Studia Economica: Jurnal Ekonomi Islam EDUCARE Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Industrial Engineering Journal (IEJ) Jurnal Sistem Teknik Industri Jurnal Optimalisasi Airlangga Journal of Innovation Management Journal Economy And Currency Study (JECS) Journal La Multiapp International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Jurnal Ekonomika Dan Bisnis International Journal of Business, Economics & Financial Studies
Harmein Nasution
Fakultas Teknik, Departemen Teknik Industri, Universitas Sumatra Utara. Jl. Almamater 1, Kampus USU, Medan 20155
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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The Analysis of Work Behavior and Work Result towards Work Performance Nasution, Harmein; Marzuki, Najib Ahmad
EDUCARE Vol 3, No 2 (2011)
Publisher : EDUCARE

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (73.215 KB)

Abstract

ABSTRACT: In conducting teaching, research and community service, academic staffs should weight more on quality than quantity. In this context, individual habit reacts to the demanded jobs which are influenced by his/her knowledge, attitude, and skill. University is an organization which based on science which is not overtly competitive. The competitive advantage should lie on academic staffs as the main resource. The statement correlates with the main function of a university as the main producer of human resources which is based on science and which shows its competitive advantage. This research is to analyze the influence of work behavior and work result towards work performance. Variables for behavior are knowledge, skill, attitude, and habit. For work result, the variables are quantity, quality, and timeliness. The research is conducted in USU (Universitas Sumatera Utara or Sumatera Utara University) with 312 academic staffs as samples. Questionnaires are tested thru reliability, criteria, construction and validity tests by using factor analysis method. Then, data is analyzed thru statistical Structural Equation Method (SEM). Such methodology is chosen due to the analysis which relates to the interrelationship amongst variables, indicators, and latent variables simultaneously. The result shows that there is a significant correlation between work behavior and work result aspects where behavior aspect correlates more than that of work result aspect. KEY WORDS: Work behavior, work results, performance, teaching, research and community service, academic staffs, and competitive advantage.      About the Authors: Dr. Ir. Harmein Nasution is a Lecturer at the Faculty of Industrial Engineering & Management USU (University of Sumatera Utara), Medan, North Sumatera, Indonesia. Prof. Dr. Najib Ahmad Marzuki is a Lecturer at the College of Arts and Sciences UUM (University of Utara Malaysia), Sintok, Kedah, Malaysia. They can be reached at: harmein_nasution@yahoo.com and najib320@uum.edu.myHow to cite this article? Nasution, Harmein & Najib Ahmad Marzuki. (2011). “The Analysis of Work Behavior and Work Result towards Work Performance” in EDUCARE: International Journal for Educational Studies, Vol.3(2) February, pp.205-218. Bandung, Indonesia: Minda Masagi Press owned by ASPENSI in Bandung, West Java; and FKIP UMP in Purwokerto, Central Java, ISSN 1979-7877.Chronicle of the article: Accepted (December 27, 2010); Revised (January 29, 2011); and Published (February 17, 2011).
Analysis of Organizational Culture at PT. Bank Sumut Conventional Sub-Branch Office Medan Dina Annisa Rambe, Harmein Nasution, Linda Trimurni Maas
Journal Economy and Currency Study (JECS) Vol. 4 No. 1 (2022)
Publisher : Pusdikra Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51178/jecs.v4i1.363

Abstract

Within the organization, values are a source of strength, energy and motivation that can unite various views on behavior in order to form a strong organizational culture. One way to measure the effectiveness of a company's organizational culture is to use the Organizational Culture Assessment Instrument (OCAI). This study aims to analyze the dominant type of organizational culture and to evaluate the type of organizational culture expected by the employees of PT Bank Sumut Conventional Sub-Branch Office Medan. Sampling in this study using the Nonprobability sampling method with the Accidental Sampling technique , the number of samples that will be used as respondents in this study is 144 people. The results of this study show that the current dominant cultural profile is a culture that focuses on emphasizing innovation, creativity, and the discovery of something new, namely the Adhocracy culture and for the cultural profile that is expected to be dominant in the future is a culture that focuses on human resource development, loyalty and function of the company as a family, namely the Clan culture. This cultural profile picture can be used as a company for policy making in accordance with the vision, mission, and goals of PT Bank Sumut Conventional Sub-Branch Office Medan Region
RETURN OF TRAINING INVESTMENT (ROTI) TRAINING IN PTP NUSANTARA IV Rohana Sinaga; Harmein Nasution; Nazaruddin Matondang
Jurnal Optimalisasi Vol 1, No 1 (2015): Jurnal Optimalisasi
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (556.291 KB) | DOI: 10.35308/jopt.v1i1.164

Abstract

PT PTPN IV (PTPN IV) as one of the state-owned enterprises (SOEs) has made the transformation, including in terms of human resource management. This is reflected in a transformation program which has been launched by the Board of Directors PTPN IV, namely: human resources as the most important asset that must be transformed into a level of qualification that is recognized universally, in the aspects of competence, capability and integrity. To increase knowledge (knowledge), skills (skills) and attitude (attitude) to fit the demands of the post, periodically HR should be given education and training means that the education and training of human resources is an investment that can be interpreted by issuing a number of funds. Evaluation of training can be used as a measuring tool to help identify and analyze the training benefit significantly, demonstrating clear returns for the company, as the basis for evaluation of the training system during this time so that it can be improved in order to contribute to the training of the company. Significant changes occur on the competence of the ex-trainee aircraft operator on duty at the boiler palm oil mill PT PTPN IV, after they followed the training. This is evident from the average value of the competence of the former participants of the training changes are relatively high at 4.27 (good category) of the three domains of competence studied, the greatest changes occur is on the domain of skills of participants increased quality of the work with a score of 4, 44 followed by Attitudes that increased motivation with a score of 4.40, respectively. Return on Training Investment (ROTI), obtained BREAD value of 420%.Keywords: Return on Training Investment (ROTI), training, education, evaluation.
EVALUASI KINERJA MANAJEMEN SUMBER DAYA MANUSIA PT. BANK XYZ DENGAN HUMAN RESOURCE SCORECARD Yos Indra Mardatillah; Harmein Nasution; Aulia Ishak
Jurnal Teknik Industri USU Vol 1, No 1 (2013): Jurnal Teknik Industri USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Bank XYZ merupakan salah satu bank yang berada di Provinsi Sumatera Utara yang terus melakukan evaluasi dalam meningkatkan kinerja dalam mencapai tujuan perusahaan, salah satunya kinerja sumber daya manusia. Penilaian kinerja Sumber Daya Manusia (SDM) yang selama ini berjalan di PT. Bank XYZ hanya memperhatikan pencapaian target (indikator lagging) tanpa melihat usaha (indikator leading) yang dilakukan dalam mencapai target tersebut. Hasil penilaian tersebut hanya menggambarkan kuantitas dan tidak memandang kualitas seperti komunikasi, kerja sama dari usaha SDM itu sendiri, sehingga hasil penilaian terkesan berjalan sendiri-sendiri. Melalui Human Resource Scorecard evaluasi kinerja lebih terarah karena memperhitungkan usaha dan pencapaian target yang dilakukan oleh SDM. Evaluasi kinerja SDM dilakukan terhadap seluruh karyawan yang ada di perusahaaan sesuai dengan struktur organisasi. Hasil penilaian kinerja yang dilakukan terhadap 18 karyawan yang menempati 23 jabatan dapat diketahui bahwa 16.67% kinerja karyawan sangat baik, 44.44% kinerja karyawan baik dan 38.89% kinerja karyawan berada pada tingkat rata-rata. Oleh karena itu, perlu diusulkan perbaikan kinerja dengan mengevaluasi usaha seperti komunikasi dan kerja sama yang dilakukan oleh SDM itu sendiri disamping mengevaluasi pencapaian target dalam meningkatkan prestasi dan kualitas karyawan sesuai dengan tujuan perusahaan.
EVALUASI PERBANDINGAN METODE PEMBAYARAN LISTRIK KONVENSIONAL DENGAN METODE PEMBAYARAN LISTRIK PRABAYAR DITINJAU DARI PROFITABILITAS PERUSAHAAN DI PT. PLN (PERSERO) CABANG XYZ Syartika Anggraini; Harmein Nasution; Buchari M. Kes
Jurnal Teknik Industri USU Vol 1, No 3 (2013): Jurnal Teknik Industri USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Pada umumnya KWH meter yang digunakan oleh PLN adalah KWH meter analog atau sistem listrik konvensional. Tetapi KWH ini mempunyai kelemahan, salah satunya adalah dengan sistem pembayaran listrik konvensional, dapat memungkinkan pelanggan menunggak tagihan listrik. Untuk mengatasi hal tersebut maka dibuat sebuah KWH meter digital dengan sistem listrik prabayar. Sehingga pelanggan harus membeli voucher khusus untuk dapat menggunakan listrik dari PLN. Pembayaran dengan sistem prabayar membuat KWH ini berbeda dengan KWH meter konvensional. Penelitian ini bertujuan untuk mengevaluasi kondisi keuangan PT. PLN (Persero) Cabang XYZ, berdasarkan analisis rasio profitabilitas. Data yang digunakan dalam penelitian ini adalah data sekunder yaitu data laporan keuangan yang diperoleh langsung dari perusahaan yang terdiri dari laporan laba/rugi hasil operasi perusahaan dan data penjualan tenaga listrik konvensional dan prabayar serta beberapa kajian pustaka. Metode analisis yang digunakan adalah metode analisis diskriptif, analisis rasio profitabilitas dengan menggunakan salah satu rasio yakni rasio margin laba bersih (Net Profit Margin). Hasil penelitian ini membuktikan bahwa profitabilitas pada listrik konvensional tidak mengalami peningkatan profit perusahaan sedangkan profitabilitas pada listrik prabayar untuk tahun pertama di PT. PLN (Persero) Cabang XYZ mengalami peningkatan yang sangat signifikan.
PENINGKATAN KUALITAS LAYANAN KERETA API SRIBILAH DENGAN PENDEKATAN MACROERGONOMICS ANALYSIS AND DESIGN Gheovanny Methami Ayu; Prof. Dr.Ir. Harmein Nasution, MSIE; Nazlina MT
Jurnal Teknik Industri USU Vol 3, No 2 (2013): Jurnal Teknik Industri USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

PT. XYZ merupakan salah satu penyedia pelayanan transportasi darat baik angkutan penumpang maupun barang. Saat ini PT. XYZ memiliki pelayanan kereta api Sribilah yang melayani penumpang dengan rute Medan-Rantau Prapat, dikarenakan adanya keluhan penumpang terhadap pelayanan yang diberikan oleh kerta api Sribilah berupa, toilet yang kurang bersih dan terkunci di stasiun, kurang nyamannya ruang tunggu dengan jumlah bangku yang sesuai dan nyaman bagi penumpang saat di stasiun, keterlambatan yang terjadi lebih dari sepuluh menit, tidak adanya layanan counter costumer service atau complain melalui line service (telepon). Oleh karena itu dilakukan perbaikan pelayanan agar perusahaan dapat melakukan peningkaan kualitas layanan kepada penumpang. Adapun keluhan yang iberikan penumpang didapatkan dari hasil perhitungan kepuasan pelanggan Customer Satisfaction Index (CSI). Keluhan penumpang yang ada dianalisis dengan sepuluh langkah Macroergonomics Analysis and Design (MEAD). Adapun hasil analisis MEAD adalah harus dilakukannya perawatan fasilitas dan evaluasi kerja opertaor kerja di tiap bagian. Kesimpulan MEAD pada peningkatan kualitas layanan adalah memberikan alternative perbaikan sistem pada pelayang paling dapat dilakukan pada perbaikan sistem pelayanan.
AUDIT PENGELOLAAN PENGETAHUAN BERDASARKAN PERSEPSI KARYAWAN DEPARTEMEN PRODUKSI DI PT XYZ Rafika Andriyani; Harmein Nasution; Buchari M. Kes
Jurnal Teknik Industri USU Vol 3, No 3 (2013): Jurnal Teknik Industri USU
Publisher : Departemen Teknik Industri Universitas Sumatera Utara

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Abstract

Penelitian ini dilakukan di PT. XYZ dan dilatarbelakangi oleh suatu pandangan bahwa manajemen perusahaan belum melakukan analisis terhadap kompetensi sharing pengetahuan masing-masing individu ataupun departemen dan belum melakukan follow up terhadap kegiatan pelatihan yang dilakukan di perusahaan. Karyawan yang melakukan pelatihan membuat laporan pertanggungjawaban pelatihan dan tidak men-sharing kembali diantara karyawan. Melalui Audit Knowledge Management diperiksa dan dievaluasi secara sistematis kualitas pengelolaan pengetahuan di PT XYZ. Penelitian ini menggunakan kuesioner sebagai instrumen penelitian sedangkan jenis penelitian yang dilakukan adalah descriptive research. Kuesioner terdiri dari 2 bagian utama audit (audit kualitas pembelajaran dan audit kualitas proses pengelolaan pengetahuan). Dari hasil pengolahan data kesenjangan (gap) factual di lapangan dan harapan karyawan  diketahui 21 faktor utama yang menjadi kendala budaya sharing pengetahuan. Tools yang digunakan dalam menentukan kendala sharing pengetahuan adalah cartesius diagram dan fishbone diagram dan perbaikan kendala sharing tersebut ditinjau berdasarkan 2 strategi yaitu strategi basis data dan strategi sharing personalia. Dari hasil penelitian diketahui bahwa strategi basis data yang dapat diterapkan sehingga kurangnya sharing pengetahuan teratasi yaitu dengan membuat sistem informasi berbasis internet, menerbitkan online knowledge buletin dan membentuk knowledge officer dan strategi sharing personalia yang dapat diterapkan dalam perusahaan adalah pertemuan knowledge sharing session, mensimulasikan reward, dan mengikuti kompetisi MAKE (most admired knowledge enterprise) award tahunan.
Penerapan Balanced scorecard untuk meningkatkan kinerja Perbankan Syariah Sumatera Utara Julian Helmi; Nazaruddin Nazaruddin; Harmein Nasution; Juliza Hidayati
Operations Excellence: Journal of Applied Industrial Engineering Vol 13, No 2, (2021): OE July 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2021.v13.i2.024

Abstract

Islamic banking has enormous potential considering that Indonesia has the largest Muslim population in the world. The current performance measurement system for Islamic banks is still financial and non-financial, and there is an imbalance in the actual value of the company because it views financial and non-financial measurements as two important things that are not correlated. A comprehensive performance measurement system is urgently needed considering that Islamic banks must be able to follow market developments, such as the Balanced Scorecard. The aim of this research is to analyze the influence of the financial, customer, internal business, learning, and growth perspectives. Analyze which perspective is the most dominant in influencing the management performance of Islamic Banks. The results of the current research are Islamic banks in the growth stage towards the sustainability stage because they are supported by the application of goal-setting theory. Increasing employee performance satisfaction can be achieved by implementing an optimal system of leadership, motivation, and work spirit. This can be shown by the success of Islamic Banks in getting several awards from the business media.
ANALISIS PENGARUH PELATIHAN TERHADAP PENINGKATAN KEMAMPUAN PNS DI BALAI PU WILAYAH-I MEDAN Putri Yulia; Harmein Nasution; Iskandarini Iskandarini
Studia Economica : Jurnal Ekonomi Islam STUDIA ECONOMICA: Jurnal Ekonomi Islam | Vol. 1 | No. 2 | 2015
Publisher : Universitas Islam Negeri Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (519.203 KB) | DOI: 10.30821/se.v1i2.238

Abstract

Training is a process of learning to develop the patterns of people behavior in science, skills or attitudes to achieve the expected standards. The aim in this study is to determine the training effect of civil servants in the Central Region I Field PU. The result of Adjusted R Square is 0.613 which means the independent variables can be explained by the variability of the dependent variable about 61.3%, or in other words the ability of independent variables, namely knowledge, skills, motivation, curriculum/materials, teacher, facilities and learning methods describes the influence of training to the civil servants at the Public Hall Area I about 61.3%. Independent variables that are knowledge, skills, motivation, curriculum/materials, teacher, facility this gives meaning if the knowledge, skills, motivation, curriculum/materials, teacher, facilities and learning methods are increased simultaneuosly, they will have an impact on upgrading PNS. Test showed that knowledge significant effected significantly on increasing the capability of civil servants, Expertise effected significantly on increasing the capability of civil servants, motivation and curriculum/material did not effect on increasing the capability of civil servants, teacher effected significantly on increasing the capability of civil servants, Facilities, learning methods are effected significantly on increasing the capability of civil servants
Evaluasi Proses Pembelajaran Di Jurusan Teknik Industri Unimal Sri Meutia; A Rahim Matondang; Harmein Nasution
Industrial Engineering Journal Vol 5, No 2 (2016)
Publisher : Faculty of Engineering, Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53912/iejm.v5i2.139

Abstract

Dalam proses pembelajaran yang berlangsung di Jurusan Teknik Industri, tidak terlepas dari keinginan dari pihak Jurusan Teknik Industri untuk terus meningkatkan dan memberikan yang terbaik dalam proses pembelajaran tersebut. Saling mengimbangi antara mahasiswa dan dosen sangat diperlukan, agar proses pembelajaran dapat berjalan dengan baik. Evaluasi dari proses pembelajaran ingin mengetahui sejauhmana Jurusan Teknik Industri memaksimalkan proses pembelajaran hingga memberikan output yang maksimal dari proses pembelajaran itu sendiri. Proses pembelajaran dievaluasi dengan menilai proses perkuliahan yang berlangsung di Jurusan Teknik Industri dengan menggunakan kuesioner, untuk tiap mata kuliah yang ada. Serta tingkat kedisiplinan dosen dan mahasiswa dalam proses pembelajaran juga menjadi nilai masukan dalam menganalisa pencapaian yang telah dilaksanakan dalam proses pembelajaran di Jurusan Teknik Industri. Dari proses pembelajaran yang berlangsung memberikan peningkatan rata-rata pencapaian nilai akhir, semester ganjil nilai rata-rata dari daftar perolehan nilai akhir (DPNA) 69,89 (C) menjadi 70,71 (B) di semester genap
Co-Authors A Rahim Matondang Adinda Surya Putri Afzalia Agung Arinanda Apul Maxmillianus Tarigan Aulia Ishak Azlina, Nur Azlina Buchari M. Kes Diwan Hadi Prakoso Dody Hariyanto Elisabeth Siahaan Gheovanny Methami Ayu Hutapea, Benyamin Tangihon Iskandarini Iskandarini Julian Helmi Juliza Hidayati Li Idi'il Fitri Marzuki, Najib Ahmad Nazaruddin Matondang Nazaruddin Nazaruddin Nazlina . Nazlina . Nazlina MT Nurul huda, Listiani Pangaribuan, Mery Andani Pramono, Cahyo Putri Yulia Rafika Andriyani Risdarwanto Rohana Sinaga Sari, Dea Kemala Sembiring, Mutiara Natasa Shalihin, Ahmad Sonia Margaretha Marpaung Sri Meutia Sugih Arto Pujangkoro Sugiharto Sukaria Sinulingga Syartika Anggraini Trimurni Maas, Linda Yanti, Nani Vivi Yeni Absah Yos Indra Mardatillah