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The Use of Construction Management Information Systems: Efforts to Improve the Service Quality for Building Permit in Polewali Mandar Regency Herlina Sakawati; sulmiah sulmiah; Amelia Reskiani Rahmat; Widyawati Widyawati
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 20 No. 1 (2023): June 2023
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v20i1.894

Abstract

Public service innovation offers the use of technology as an effort to improve service quality. The One-Stop Integrated Investment and Licensing Service of Polewali Mandar Regency has currently used the Building Management Information System (SIMBG) application to provide convenience in building permit services, but the implementation of the application has not been implemented optimally in providing services to the community. Through qualitative methods, this study aims to analyze the improvement in the quality of service for building permits/building applications in Polewali Mandar Regency, through the use of the SIMBG Building Management Information System, which has been in use since 2018. The data in this study were predominantly sourced from interviews. , which is also strengthened by the results of observation and documentation. Each data obtained before it reaches the analysis stage, is carried out by a reduction process, and triangulated to test the validity of the data. After the data is considered valid, the data is analyzed and presented in the form of narratives and pictures and conclusions are made. The results of data analysis show that the use of SIMBG has not been optimal in increasing the quality of building permit services. This is influenced by poor network quality which then also has an impact on employee performance in providing services. Through SIMBG, SIMBG employees and operators canimprove their skills and abilities in using technology to provide services.
Peningkatan Kualitas Pelayanan Publik Melalui Penerapan Teknologi Informasi dan Komunikasi di Kantor Desa Palewai Muhammad Hidayat Djabbari; Widyawati; Dewi Sulfa Saguni; Sriayu Pracita; Nimrah Rahmayanti Yusuf; Hanif Kurniadi
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 4 No. 4 (2023): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Cv. Utility Project Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The application of information and communication technology (ICT) in public services provides significant opportunities for the development and advancement of rural areas. However, rural governments, as the frontliners in providing public services, face challenges due to a lack of human resources with skills and knowledge in ICT. Therefore, there is a need for continuous efforts to enhance the capacity of human resources through sustained community service activities. The objective of this Community Service Program (PKM) is to improve the quality of public services through the implementation of information and communication technology at the Palewai Village Office. The execution of this program is carried out through three stages of activities. The results of this community service effort include recommendations for using a website as a public information platform, harnessing ICT in public services, and allocating budget resources for infrastructure and facilities that support ICT implementation. This article is of great importance as a reference for carrying out community service activities, especially those related to enhancing the quality of public services through the utilization of ICT in rural governance.
Analysis Implementation of Educational Zoning System in Indonesia Herlina Sakawati; Widyawati Widyawati; Sulmiah Sulmiah; Sirajuddin Saleh
PINISI Discretion Review Volume 7, Issue 1, September 2023
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v7i1.55981

Abstract

Equality in education has become a polemic that is still being discussed today. Through the zoning system policy, the government seeks to achieve equity and improve the quality of education. This article intends to provide a report on the education zoning system policy in Indonesia which has been implemented since 2017. This study uses the literature review search method using the Open Knowledge Map application as a medium for research and analysis. The research data is in the form of scientific articles obtained from the metadata of scientific journal publications relevant to the study topic. According to the results of the OKM analysis that the author has developed, it is known that as long as the education zoning system policy is implemented various perspectives emerge from the world of education, parents of students, teachers/teaching staff, and stakeholders. This study also found that the education zoning system seeks to realize quality services in terms of service access, service costs, and fairness of education services. The negative impacts and causes of the ineffectiveness of implementing the education zoning system in Indonesia are influenced by other national education policies, school management, and the curriculum they study.
Peningkatan Kompetensi Menulis Artikel Ilmiah Melalui Pelatihan Penulisan Artikel Ilmiah Mahasiswa Fakultas Ilmu Sosial dan Ilmu Ekonomi Universitas Sembilanbelas November Kolaka Dewi Sulfa Saguni; Muhammad Hidayat Djabbari; Widyawati Widyawati; Hanif Kurniadi; Sriayau Pracita
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 5 No. 2 (2024): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Cv. Utility Project Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v5i2.3325

Abstract

Mahasiswa merupakan individu yang terdaftar secara resmi dalam program pendidikan tinggi, memiliki kesadaran diri, dan menjadi bagian dari komunitas akademik. Mereka berperan penting dalam menguasai, mengembangkan, dan bekerja dalam bidang ilmu pengetahuan untuk menjadi calon intelektual, berkontribusi dalam kemajuan ilmu pengetahuan dan teknologi, serta menjadi penggerak perubahan dalam masyarakat. Namun, publikasi ilmiah mahasiswa jenjang sarjana Strata 1 (S1) menghadapi berbagai kendala signifikan, termasuk kurangnya kebiasaan dalam mengirimkan artikel ke jurnal ilmiah, ketidaksiapan menunggu respons dari editor jurnal, ketidakmampuan memantau notifikasi revisi, dan kurangnya pemahaman teknis dalam pengiriman ulang naskah. Untuk mengatasi kendala ini, Fakultas Ilmu Sosial dan Ilmu Ekonomi (FISIE) Universitas Sembilanbelas November Kolaka melaksanakan pelatihan penulisan artikel ilmiah sebagai bagian dari program pengabdian masyarakat. Pelatihan ini bertujuan meningkatkan pemahaman dan keterampilan mahasiswa dalam menulis artikel ilmiah yang memenuhi standar akademik. Program ini dilaksanakan melalui tiga tahapan: persiapan, penentuan kegiatan, dan pelaksanaan. Tahap persiapan melibatkan koordinasi dengan pihak kampus, sementara tahap penentuan kegiatan didasarkan pada hasil observasi. Tahap pelaksanaan mencakup penyampaian materi oleh narasumber kompeten dan sesi praktik langsung. Hasil pelatihan menunjukkan peningkatan signifikan dalam pengetahuan dan keterampilan mahasiswa. Mereka mampu menghasilkan artikel ilmiah sesuai standar jurnal, menunjukkan antusiasme tinggi, dan aktif dalam diskusi. Program ini juga mendukung visi dan misi Universitas Sembilanbelas November Kolaka dalam menciptakan sumber daya manusia unggul dan berdaya saing. Pelatihan ini diharapkan dapat meningkatkan jumlah dan kualitas publikasi ilmiah mahasiswa, serta menjadi model pengembangan kompetensi akademik yang dapat direplikasi oleh fakultas lain.
Interest Affect and Type of benefits in the Implementation of the Slumless City Program in Bone Regency, South Sulawesi Herlina Sakawati; Sulmiah Sulmiah; Rudi Salam; Widyawati Widyawati
Jurnal Ilmiah Ilmu Administrasi Publik Vol 11, No 2 (2021)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v11i2.26441

Abstract

The handling of slum areas through the City Without Slums program has been implemented in a number of areas since 2016, after the Ministry of Public Works and Public Housing issued Circular No. 40/SE/DC/2016. The program is expected to improve the quality of the environment so that the level of welfare and the regional economy will increase. Through this article, the researcher intends to provide an overview of the implementation of the City Without Slums program in Bone Regency, from the aspect of Interest Affect and Type of Benefits, through a qualitative research method. By using Interactive Model Analysis, in processing the data from the observations. documentation and interviews, it was found that the City Without Slums program in Bone Regency was carried out with an orientation to the public interest with a decentralized system and community empowerment. The government formulates a strategy for dealing with slum areas by paying attention to the suitability between community needs and existing problems, then the community is used as the main actor in implementing the strategy. This program has also provided collective benefits for the local government and the people of Bone Regency, in terms of the economy and the provision of public services. In order for the implementation of the KOTAKU program in Bone Regency to run optimally, the government needs to pay attention to the capabilities and number of existing program implementers.
Public Aspirations and Complaints Information System: Improving the Quality of Public Complaints in Sidrap Regency Herlina Sakawati; Wina Pratiwi Sukman; Sulmiah Sulmiah; Widyawati Widyawati
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.61965

Abstract

Public assessments determine the quality of public services, so public complaints are needed to improve service quality. In making the management of public complaints more effective as expected by the government in Presidential Regulation no. 76/2013, the Sidenreng Rappang Regency Government has utilized technology, by creating. public aspirations and complaints information system (SIAPP), but until now, the complaint service is still experiencing problems. The socialization of program innovations and complaint procedures through the SIAPP program is not evenly distributed at every level of society. In addition, the SIAPP admin is less responsive in responding to public complaints. Based on this, this research was carried out to analyze the quality of public complaint services in Sidenreng Rappang Regency through the SIAPP application to support the creation of quality public services. Qualitative research methods, with a descriptive approach, were the researcher's choice. Research data was obtained through interviews, which were also strengthened from observations and literature studies. The data that has been obtained is analyzed by referring to the interactive model. The research results show that the quality of public complaints in Sidenreng Rappang Regency cannot be improved by using the SIAPP application because the standard operational procedures for SIAPP are not yet complete. Regional apparatus organizations are slow in following up on community complaints, and community data security is still weak when using the SIAPP application.
Village Institutions in Sustainable Village Development Widyawati Widyawati; Yuyun Anggraini
Jurnal Ad'ministrare Volume 10, Issue 2, July-December 2023
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/ja.v10i2.51263

Abstract

The establishment of a sustainable village development policy in 2020 has changed the role of village development to become a pillar of sustainable national development. The success of implementing sustainable development in villages is the hope of the government to accelerate the achievement of sustainable development goals at the national level. The key to success in changing the development order in the village lies in adaptive village institutions. This research aims to describe and analyze existing village institutions in Jeneponto Regency in carrying out sustainable village development, using qualitative methods. Sources of research data come from informant information, results of document reviews and various articles related to the research topic. Each data obtained was triangulated and analyzed before being presented in narrative and table form. From the research that has been done, it is known that village institutions in implementing sustainable village development still have deficiencies. Existing formal policies are not in line with the concept of sustainable village development, which shows benefits and reduces the impact of development. Development activities in the development plan have not supported the achievement of sustainable village development. The organizational structure is not directly proportional to the burden of achieving sustainable Village development goals, there is still a lack of human resource capacity, and village partnerships do not create sustainable benefits in improving the village economy
Village Institutions in Sustainable Village Development Widyawati Widyawati; Yuyun Anggraini
Jurnal Ad'ministrare Volume 10, Issue 2, July-December 2023
Publisher : Pendidikan Administrasi Perkantoran, Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/ja.v10i2.51263

Abstract

The establishment of a sustainable village development policy in 2020 has changed the role of village development to become a pillar of sustainable national development. The success of implementing sustainable development in villages is the hope of the government to accelerate the achievement of sustainable development goals at the national level. The key to success in changing the development order in the village lies in adaptive village institutions. This research aims to describe and analyze existing village institutions in Jeneponto Regency in carrying out sustainable village development, using qualitative methods. Sources of research data come from informant information, results of document reviews and various articles related to the research topic. Each data obtained was triangulated and analyzed before being presented in narrative and table form. From the research that has been done, it is known that village institutions in implementing sustainable village development still have deficiencies. Existing formal policies are not in line with the concept of sustainable village development, which shows benefits and reduces the impact of development. Development activities in the development plan have not supported the achievement of sustainable village development. The organizational structure is not directly proportional to the burden of achieving sustainable Village development goals, there is still a lack of human resource capacity, and village partnerships do not create sustainable benefits in improving the village economy