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All Journal Al-'Adalah ELKOMIKA: Jurnal Teknik Energi Elektrik, Teknik Telekomunikasi, & Teknik Elektronika JIMKesmas (Jurnal Ilmiah Mahasiswa Kesehatan Masyarakat) Buletin Farmatera Indonesian Journal of Medicine MIND (Multimedia Artificial Intelligent Networking Database) Journal JURNAL FARMASIMED (JFM) Dinasti International Journal of Education Management and Social Science JURNAL PUBLISITAS Texere Narra J Multica Science and Technology Journal of Endocrinology, Tropical Medicine, and Infectious Disease (JETROMI) Jurnal Locus Penelitian dan Pengabdian Jurnal Riset Indragiri Journal Of Artificial Intelligence And Software Engineering Jurnal INFOTEL
Muhammad Ichwan
Institut Teknologi Nasional Bandung
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Public Health Social Sciences

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The Factors Influencing Competitive Advantage and Customer Satisfaction at PT Mitra Niaga Madani Ichwan, Muhammad; Salim, Agus
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 5 (2025): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i5.4711

Abstract

The aim of this study is to analyze the effect of product diversification and product quality on customer satisfaction with competitive advantage as a mediating variable at PT Mitra Niaga Madani (PT MNM). This study employs a quantitative descriptive approach with data collection through the distribution of questionnaires. The sample in this study consists of customers of PT Mitra Niaga Madani. The analysis used in this research is Structural Equation Modeling-Partial Least Squares (SEM-PLS) with the SmartPLS 3.0 application. PT Mitra Niaga Madani is engaged in services, trade, transportation, and industry. The business activities conducted include property rental services, property development, property trading, construction services (contractors), and trade related to property businesses. The results of the study show that product diversification and product quality have a significant positive impact on competitive advantage and affect customer satisfaction at PT MNM. This research is expected to provide valuable insights for PT MNM to enhance its competitiveness and achieve customer satisfaction, so that the company can remain competitive and grow in the construction industry. It is also hoped that this study will contribute to the development of management science, particularly for companies in the business context at PT MNM.
Ijtihad Ulama Ahl Al-Ra’y dalam Menolak Hadîts Ahad Ichwan, Muhammad
al-'adalah Vol 9 No 1 (2012): Al-'Adalah
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/adalah.v10i1.275

Abstract

Para ulama sepakat bahwa Hadîts atau Sunnah merupakan sumber dan dalil hukum Islam ke dua setelah Alquran. Namun ulama Ahlu al-Ra’yu menolak Hadîts Âhâd sebagai sumber dan dalil hukum karena otentisitasnya dinilai lemah atau mereka meragukan kasliannya dari Rasul saw. Mereka hanya mengklaim Hadîts Mutawâtir dan Hadîts Masyhûr saja yang dapat dibakukan sebagai sumber dan dalil hukum.Namun dalam praktek ijtihâd hukum mereka, banyak terdapat penggunaan Hadîts Âhâd sebagai dalil dan sandaran penetapan hukum sejumlah masalah.Sehingga menimbulkan kesan ketidak-kosistenan praktek ijtihâd mereka dengan teori penolakannya.
Analisis Pelayanan Publik pada Kepolisian Daerah Bengkulu (Studi pada Sentra Pelayanan Kepolisian Terpadu) Aprianty, Henny; Ichwan, Muhammad; Dani, Rahiman; Purnawan, Heru; Triyanto, Deni
Jurnal Publisitas Vol 12 No 1 (2025): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v12i1.552

Abstract

This study analyzed public services in the Bengkulu Regional Police environment with a survey at the Integrated Police Service Center. The type of research used in this study is qualitative research. This study presents a descriptive discussion of the research with a case study technique that is carried out intensively, in detail, and in-depth on the object of research, the data in this study were obtained from primary data and secondary data. The data collection techniques used were observation methods, interview methods, and documentation methods. The data analysis techniques used were Data Reduction, Data Display, and Conclusion Drawing/Verification. The results of the study showed that in general the service at the Bengkulu Regional Police SPKT was good and met public service standards. Simple administrative requirements, easy-to-access service systems, efficient service times, and public complaints were handled quickly and transparently. The public was also satisfied with the professional and friendly attitude of the officers. However, there are still several aspects that need to be improved, such as the use of information technology, further training for officers, increasing the number of personnel during peak hours, and strengthening supporting facilities such as special rooms for vulnerable groups. With improvements in these aspects, the quality of Bengkulu Police SPKT services is expected to be more optimal, responsive, and oriented towards public satisfaction..
Co-Authors Adi, Firma Firmansyah Agus Salim ALFARISYI, SALMAN FATHUL Ambarsari, Dewi Amelia, Irma Andi Muchlas Ramadani Anggriawan, Mochamad Angga Aprianty, Henny Ardinata, Dedi - Aritonang, Evawany Y. Barmawi, Mira Musrini Bintang, Siti Sarah Bintang Sarah BURHAN FAJRIANSYAH, BURHAN Dani, Rahiman Dewi Rosmala Dewi, Hartami Dewi, Irma Amelia DEWI, IRMA AMELIA Dhuha, Muhammad Hikmal Dina Budhi Utami Dina Budhi Utami, Dina Budhi Erawan, Putu Eka F H, Ghassan Nur HADI, IHSAN SAIFUL Helmaputra, Aldri HERU PURNAWAN Heru Santosa I Ketut Suada Ignatius Adiandra Suryananda Imelda, Fatwa Irawan, Bambang Riyadi Lubis, Nenni Dwi Aprianti Lukito, Rara Restu Lumbanraja, Sarma N. M. Azriel Akram M. Fatir Reza Malik Mahyuddin K. M Nasution Miftahuddin, Yusup Miftahuddin, Yusup Milda Gustiana Husada Muhammad Rizka, Muhammad Mulyadi Mulyadi Mustafa, Dody Mutammimul Ula Nani Yuniar Nurhasanah, Youllia Indrawaty Octavia, Nur Afni Heryanti Pahlevi, Andhika Permatasari, Ranti Putri Chairani Eyanoer, Putri Chairani Rahmiwita, Rahmiwita RATNA SUSANA RR. Ella Evrita Hestiandari S, Zeni Muharom Salis, Witri Aini Salsabilla, Nadiati SAVERO AL PHARD, SAVERO AL Siahaan, Andre MP. Soekoco, Asril Senoaji SUMANTRI, HANIFAH Syafiudin, Arief Tobing, Immanuel DL. Tri Andrianto, Yoga Fathur Triyanto, Deni Yahwardiah Siregar Yogi Alamsyah Yusril Irwan