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Digital Transformation and Agile Leadership: Bibliometrics Analysis and Future Avenue I Komang Mahayana Putra; I Ketut Pasek; I Wayan Edi Arsawan
Journal of International Conference Proceedings Vol 5, No 4 (2022): FEBIC International Conference Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v5i4.1926

Abstract

Turbulence and globalization require organizations to improve their capability to win the competition, face turbulence, improve performance and competitiveness. The literature reveals that digital transformation and leadership play an important role in building agility and resilience but there is no map of the relationship between these two constructs. The present study aims to identify research trends in the Scopus database through the identification of keywords digital transformation and agile leadership in the last two decades. The results show that the visual trend is increasing in the number of publications, impact factors, citations trend and author-country networks. This systematic literature review provides guidance on how organizations are implementing digitization for building organizational agility and resilience
Expanding Supply Chain Performance in Logistic and Forwarder Companies: How Collaboration Enhance Capabilities and Innovation Performance I Wayan Edi Arsawan
Matrik : Jurnal Manajemen, Strategi Bisnis, dan Kewirausahaan Volume 17 Nomor 1 Tahun 2023
Publisher : Faculty of Economics and Business Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/MATRIK:JMBK.2023.v17.i01.p05

Abstract

The changes in the business landscape between supply chains and the lack of literature on supply chains encourage scholars to investigate the relevant topic. The study aims to investigate the linkage between supply chain collaboration, capabilities, and innovation performance on supply chain performance in emerging country Indonesia. This study distributed questionnaires to 358 logistics managers and forwarders as research samples using a quantitative approach in Bali, Indonesia. The study’s results showed that supply chain collaboration significantly affected innovation performance, supply chain capabilities, and supply chain performance. In addition, innovation performance insignificant effected supply chain performance. Another crucial finding was supply chain capabilities partially mediate relationship between supply chain collaboration and supply chain performance. This result enhanced logistic and forwarder companies manager to strengthen their collaboration among partners. Theoretical and managerial implications were also discussed in this paper. Keywords: innovation performance, supply chain capabilities, supply chain collaboration, supply chain performance
PENGEMBANGAN ORGANISASI; IMPLEMENTASI DARI NILAI UNTUK KEBERLANJUTAN ORGANISASI I Wayan Edi Arsawan; Ni Putu Santi Suryantini
Forum Manajemen Vol 14 No 1 (2016): Jurnal STIMI Vol. 14 No. 1 - 2016
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v14i1.125

Abstract

Organization development is a response to change, a complexeducational strategy intended to change the beliefs, attitudes, values, and structure of organizations so that they can better adapt to new technologies, markets, and challenges, and the dizzying rate of changeitself. Organizational development is the name that is being attached to total system, planned-change efforts for coping with the above-mentionedconditions.” (These conditions include four assertions about “today’schanging world,” five about “today’s business environment,” and six about “to day’s changing values”).This article discusses how the organization development become an importantelement of the way organizations deal with the dynamics of the competition. Becauseof the change (preparing the elements change) various obstacles and resistencesthat may occur. Noting the new culture that may arise from a shift in values that mayoccur, cultural resistences of the new policies that will arise and new planning thefuture.The purpose of this study is to provide an overview of how to prepare for changesin organizational management, preparing policies that supports the organization,reduce the risk of resistence and reduce the difference between the perception oforganizational elements and build a new culture that is in accordance with the visionand mission of the organization.Organizational development with regard to the value, new cultures, adopting newtechnologies, challenges and appropriate leadership style will create the conditionsand environment that is able to bring the organization to the objectives. It is indirectlydoing maintenance organizational elements that sustainability can be achieved.Sustainability means that the organization is not only an internal function but alsomaintain the market and customers.
The Effect of Workload on Turnover Intention among Health Workers, with Burnout as a Mediator and Work Stress as a Moderator I Nengah Aristana; I Wayan Edi Arsawan; I Gede Rihayana
Jurnal Organisasi dan Manajemen Vol. 19 No. 2 (2023)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v19i2.4264.2023

Abstract

Purpose - This study aimed to determine the effect of workload on turnover intention among health workers during the COVID-19 pandemic, with burnout serving as a mediator and work stress as a moderator. Methodology - This qualitative study collected data from health workers in health facilities in the Klungkung Regency using questionnaires. The data obtained were then examined using SmartPLS 3.2.9. Findings - The results showed that workload did not impact turnover intention, with burnout serving as a mediator. Meanwhile, work stress has not been proven to increase the connection between workload and turnover intent. Originality - This study provided a different perspective based on organizational behavior theory, which described the turnover intention mechanism of health workers.
BRAND LOYALTY WISATAWAN NUSANTARA TERHADAP BALI BERDASARKAN BRAND EXPERIENCE YANG DIMEDIASI BRAND TRUST DENGAN CHSE SEBAGAI VARIABEL MODERAS I Made Bayu Wisnawa; I Nengah Aristana; I Wayan Edi Arsawan; Susila, I Made Gede Darma
Journal of Applied Management and Accounting Science Vol. 5 No. 1 (2023): Journal of Applied Management and Accounting Science (JAMAS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Covid-19 pandemic has caused the collapse of the tourism sector. The implementation of health protocols (CHSE) and vaccinations made the situation even better. Tourist loyalty to tourist destinations is the ultimate goal for every destination manager. At this time trust and experience are the most important variables in determining loyalty. This study aims to determine: i) the effect of brand experience on brand loyalty, ii) the effect of brand trust on brand loyalty, iii) the effect of brand trust on brand loyalty, iv) the role of brand trust in mediating the relationship between brand experience and brand loyalty, v) the role of the application of health protocols (CHSE) as a moderating variable. This study used a sample of 200 tourists visiting Bali. Data analysis was performed using Smart PLS. The results of the research are: i) brand experience has a positive and significant effect on brand loyalty, ii) brand experience has a positive and significant effect on brand trust, iii) brand trust has a positive and significant effect on brand loyalty iv) brand trust partially mediates the influence of brand experience on brand loyalty, v) CHSE moderates the effect of brand experience on brand loyalty, but does not moderate the effect of brand trust on brand loyalty. Keywords: brand loyalty, brand experience, brand trust, CHSE, Covid-19
Instagram as CSR bridge: Comparing hotel strategies in Indonesia-France Widiantara, I Made; Bonneau, Marie Christine; Putra, Kadek Dwi Cahaya; Arsawan, I Wayan Edi; Saputra, Upayana Wiguna Eka
Jurnal Kajian Komunikasi Vol 13, No 1 (2025): June 2025
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkk.v13i1.62550

Abstract

Background: This study compares the practice of CSR communication by French hotels operating in Jakarta (Indonesia) and Paris (France). It explores what CSR themes the hotels communicate and which of them lead to consumer engagement in the form of likes, comments, and shares. Purpose: The purpose of this study is to investigate the CSR communication strategies of French hotels operating in Jakarta and Paris and determine the relationship between CSR communication and consumer engagement. Methods: The samples, seven (7) Accor hotels operating in Jakarta and six (6) Accor hotels operating in Paris, were purposively selected. The content analysis method was used, and data were collected from the hotels’ Instagram accounts. The data were then examined using descriptive statistical analysis and multiple regression techniques. Results: The data analysis shows differences in the CSR communication strategy applied by the two sampled hotels. Both French hotels in Jakarta and Paris use Instagram to publish information about their CSR programs, but French hotels in Jakarta publish more CSR posts on Instagram than those in Paris. French hotels in Jakarta focus on environment, society, and economic prosperity, while French hotels in Paris focus on environment, diversity, and society. Customers of French hotels in Jakarta show more engagement, particularly through likes and comments, compared to those in Paris, where engagement is limited to likes. Neither group showed engagement in the form of shares. Implications: Hotels should be more selective in communicating CSR via Instagram, considering the CSR themes that customers care about. It could help improve customer engagement and create a more effective CSR communication strategy.
IMPROVING EMPLOYEE JOB SATISFACTION: DO TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CULTURE MATTER? Aristana, I Nengah; Arsawan, I Wayan Edi; Wisnawa, I Made Bayu
Jurnal Ekonomi Bisnis dan Kewirausahaan Vol 12, No 1 (2023): Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBIK)
Publisher : Fakultas Ekonomi dan Bisnis, UNTAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26418/jebik.v12i1.58906

Abstract

This study aims to validate the determinants of employee job satisfaction in the hospitality industry. A quantitative approach with a questionnaire was used as a data collection tool that was distributed to 240 five-star hotel employees. The data were analyzed using SmartPLS 3.2.9. The findings prove that transformational leadership does not affect employee job satisfaction but positively influences organizational culture. Meanwhile, organizational culture fully mediates the relationship between transformational leadership and employee job satisfaction. This study has several limitations, namely, the bias of using self-assessment reports and the limited number of samples in the hotel industry in Bali. The practical implication is that leaders' success in building an organizational culture can be vital to increasing satisfaction. Thus, managers can better understand the relationship between variables and how the role of mediation is shown. In addition, it can provide more in-depth information as a reference for policy-making. Theoretically, this study contributes to the knowledge base in which the existing organizational culture significantly determines employee job satisfaction.JEL: A13, D23, D91.