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Journal : infokum

The Role of the Regional Personnel Agency in the Development of Personnel Service Competencies, in the South Jakarta Administrative City Sri Suryani; Muh. Ilham; Karno, Karno
INFOKUM Vol. 13 No. 03 (2025): Infokum
Publisher : Sean Institute

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Abstract

This research is motivated by the lack of employee competence in providing services, managing data and employee information in the South Jakarta Administrative City. The purpose of the study was to analyze and determine the role of the Regional Civil Service Agency of the South Jakarta Administrative City in developing service competencies, especially for prospective retirees. Then using a descriptive qualitative method. The data sources used are primary data and secondary data. Data collection techniques through observation, interviews and documentation. Data analysis methods with data reduction, data presentation and drawing conclusions. The results of this study indicate that the development of employee service competencies in ASN in the South Jakarta Administrative Regional Civil Service Agency. The knowledge indicator is quite good, proven that the performance given is in accordance with its duties and functions. The skills indicator has been implemented quite well, but not yet fully maximized, this is because there are still ASN who have not participated in the training. Then the attitude/behavior indicator has not been implemented properly. The role played by the Regional Civil Service Agency of South Jakarta Administrative City in developing pension service competency for state civil servants has been implemented but is not optimal, one of the roles that has been implemented is by conducting training and collaborating with various related parties with the aim of improving service competency for ASN in the Regional Civil Service Agency of South Jakarta Administrative City.
Analysis of Talent Management Implementation at the Domestic Policy Strategy Agency and the Ministry of Home Affairs Gogo Ricky Martin Purba; Sampara Lukman; Karno, Karno
INFOKUM Vol. 13 No. 04 (2025): Infokum
Publisher : Sean Institute

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Abstract

Talent management is basically a model of HR development based on talent. The implementation of talent management at BSKDN, especially UKE-1 Kemendagri, is still faced with several problems. This study aims to determine and analyze the implementation of talent management, obstacles and efforts to improve talent management in supporting the performance of BSKDN Kemendagri (UKE-I). This study was conducted with a qualitative approach that is descriptive in nature with a post-positivist approach design, namely a modification of the positivist approach. The informants in this study numbered 7 people. The results of the study concluded, namely: (1) Analysis of Efforts to Implement Talent Management at BSKDN and Kemendagri still requires improvement. Placement of HR is still not fully in accordance with the principles of optimal talent management. Many HR cannot channel their talents completely because they do not match the job formation they hold, because they are influenced by the procurement of job formation needs that limit employees in showing their talents. (2) Analysis of Inhibiting Factors in the Implementation of Talent Management at BSKDN and Kemendagri, including there is still coercion in the placement of HR that does not match the competencies they have and in the procurement of formations it is sometimes forced and the job formations that are opened do not always match the needs of the work unit. (3) Efforts that need to be made to support the Implementation of Talent Management at the BSKDN Ministry of Home Affairs are to make improvements through the realization of Smart ASN by building employee character that upholds integrity, works professionally, has a spirit of nationalism, and has a global perspective.