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Passenger's Perception of Services of PT. Indonesian National Shipping Bima Branch: Rifai Rifai; Nike Ardiansyah; Taufik Irfadat
International Journal Of Humanities Education and Social Sciences (IJHESS) Vol 1 No 4 (2022): IJHESS-FEBRUARY 2022
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (555.73 KB) | DOI: 10.55227/ijhess.v1i4.97

Abstract

Bima port is a vital necessity. The progress of crossing transportation in Bima port encourages the smooth flow of goods and services. The port of Bima since the Dutch colonial era has been known as a gateway for people to enter and leave various regions in the country. Various activities for distributing basic food items are increasingly massive and intensive, making it easier to provide food, board and clothing stocks in the Bima area. As a port, this area is quite strategic in supporting sea transportation and the distribution of goods and services for the local government and the people of Bima. The method used is descriptive quantitative with a population of all employees and the public who receive services, the number of samples is 30 random sampling respondents. As a result, 13.15% of respondents answered that they were very satisfied that the distribution of basic food items was getting more massive, then 44.85 percent of respondents answered that they were satisfied, and respondents who answered quite satisfied were 42.00% and respondents who answered dissatisfied were 0.00%. Bima Port supports sea transportation and the flow of goods and services distribution for the local government and Bima community
Optimalisasi Peran Masyarakat Dalam Pemberdayaan Masyarakat Melalui Dunia Pendidikan Luar Sekolah Rifai Rifai; Firmansyah Firmansyah; Hendra Hendra; Firlia Rizkiani; Muhammadon Muhammadon
JUPE : Jurnal Pendidikan Mandala Vol 7, No 2 (2022)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jupe.v7i2.3437

Abstract

Masyarakat adalah kelompok sosial yang juga memiliki potensi yang sangat besar bila dapat mengarahkan kemampuan dirinya dalam mengembangkan berbagai kompetensi yang dapat memberikan nilai tambah dalam kehidupan. Permasalahannya adalah peran masyarakat, seringkali terhadap karena ketidak tahuan terhadap masalah kehidupannya sendiri. Oleh karenanya, perlu untuk mengembangkan serangkaian program pendidikan luar sekolah yang jauh lebih komprehensif agar dapat membangun kesadaran masyarakat untuk terlibat dalam proses pemberdayaan masyarakat yang jauh lebih optimal.
Citizen Forum on Participatory Planning and Budgeting to Promote the Inclusive Village Governance Rifai Rifai; Muhammad Taufiq; Rahmad Hidayat; Muhammad Sauki
Jurnal ABDINUS : Jurnal Pengabdian Nusantara Vol 6 No 1 (2022): Volume 6 Nomor 1 Tahun 2022
Publisher : Universitas Nusantara PGRI Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/ja.v6i1.16845

Abstract

After 23 years of reformation, one of the regulatory products that reflect the devolution and delegation of decentralized development management authority to the local government is Law No. 6/2014 on Villages which promises further community involvement, by placing the village as the centre of regional development and not only as an object of the national programs. This citizen forum facilitation was held in the context of expanding understanding of the substance of participatory planning and budgeting and the significance of community involvement in the village development management which was carried out during August 2021 in the Bajo Village, Soromandi District, Bima Regency, West Nusa Tenggara Province by involving dozens of people, especially women's groups, as participants. The main methods applied during this facilitation to discuss everything related to the prospects, constraints, and substantive needs of the program were in the form of lectures, brainstorming, practise, and mentoring. The group of women who participated on average emphasized that they were not citizens who had been involved and in the village planning-budgeting deliberations that had been held there. They have never experienced the atmosphere of regular civic forums such as the Musdes and the Musrenbangdes to discuss the draft of the RPJMDesa, the RKPDesa, and the APBDesa documents because there was no access and an opportunity to voice their collective needs to the Village Government. The activity output showed that there has been a seed of collective awareness from all participants to take a role in the planning-budgeting forums for the coming year and utilize them as a medium for channelling their aspirations, interests, or needs to the Village Government and the BPD. They were very aware of the various priority needs that must be fought for their articulation, both directly and through the intermediary of the Village Community Institution managers.
The effectiveness of teach using pictures and who are not teach without using pictures In Teaching Writing ( Study Case at SMPN 2 Kota Bima Grade VIII in Academic year 2022/2023 ) Firliah Rizkiani; Rifai Rifai; Firmansyah Firmansyah; Arif Budiman; Hendra Hendra
Jurnal Ilmiah Mandala Education (JIME) Vol 8, No 3 (2022): Jurnal Ilmiah Mandala Education (Agustus)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jime.v8i3.3799

Abstract

The objectives of this research are to explain the effectiveness of using pictures in teaching writing at SMP Negeri 2 Kota Bima and to find out whether there is Is there a significant difference in the writing ability between the second grade students of SMP Negeri 2 Kota Bima who are taught by using pictures and those who are not taught by using pictures. This research is an experimental research study that was held in SMP Negeri 2 Kota Bima. The research subject was the second grade students. Population of students was 213. The experimental research involved one experimental group compared with the control group. Class B belongs to the control group taught without pictures and class A belongs to the experimental group taught trough pictures. Both classes were given a pre-test at the beginning. The post-test were given at the end of the meeting. For collecting the data the researcher applied writing test and the data were analyzed by applying t-test computation, descriptive and inferential analysis.
Determination of Public Service Innovation on Humanist Paradigm Conceptualization Rifai Rifai; Firmansyah Firmansyah
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6551

Abstract

This paper aims to explain the implementation of public services today from a humanistic perspective/paradigm. Public policy innovation as a necessity in principle and substantively will provide reinforcement in responding to and resolving public policy problems that take place in the community. The method used is descriptive method, which describes several studies, public service policies from various literatures. The results of the literature review show that character education and the inculcation of humanistic values to service providers (government/political elites, bureaucratic apparatus) are very important and must be carried out so that the public service process can be of higher quality and provide optimal satisfaction for service recipients. The result to be achieved in this research is the existence of public policy innovation efforts with the dimensions of novelty and usefulness so that it is expected to have an impact on more concrete efforts and build sustainable community participation. Innovation is applied not only at the evaluation stage of public policies but is applied from the beginning of public policy planning, implementation and evaluation of public policies.
Effect of Service Administration System Electronic Passport (E-Passport) Towards Community Trust and Satisfaction Rifai Rifai
Journal of World Science Vol. 1 No. 12 (2022): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v1i12.126

Abstract

Introduction: This study examines the influence of the electronic passport service administration system (e-passport) on public trust and satisfaction.  Based on previous studies, the latest of this study is in the addition of trust and public satisfaction variables in the electronic passport (e-passport) service administration system.  Method: This study falls under the category of descriptive quantitative research.  This research was conducted on consumers making electronic passports (E-passports) in the West Nusa Tenggara area.  The sampling technique in this study was simple random sampling with a research sample of 100 respondents.  The data analysis technique in this study was Partial Least Square (PLS).  Result: It explores how the perception of the ease of e-passport service affects public trust, the ease of service e-passport affects public satisfaction, the practicality of e-passport service affects public trust, the expediency of e-passport services affects public satisfaction, public trust affects public satisfaction, public trust can mediate the perception of ease of e-passport service towards public satisfaction, community trust can mediate the perception of the practicality of e-passport services to public satisfaction. Conclusion: the perception of specific and valuable e-passport services can increase public satisfaction and trust.
Kebijakan Pengembangan Usaha Kelompok Tenun Tradisional di Desa Monta Baru Kecamatan Lambu Kabupaten Bima Rifai Ahmad; Junaidin Junaidin; Taufik Irfadat
Sawala : Jurnal Administrasi Negara Vol. 10 No. 1 (2022): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v10i1.4777

Abstract

This study aims to determine the level of development of the traditional weaving group activities in Monta Baru Village, while the data collection techniques are interviews, observation, and documentation. Then the results of the research are the efforts of the new monta village government to develop a traditional weaving business which is given to 3 (three) groups in the new monta village with a total budget of Rp. 60,000,000, - with the division that each group gets a budget of Rp. 20,000,000,- with the stimulation of this fund, it can provide sufficient capital injection for the weaving group in the village of Monta Baru. A sheet of sarong takes 3 (three) days, this is because the production process is still traditional and requires a high level of focus and precision. The production of a sheet of sarong takes a long time and varies as the difficulty level gets higher. Marketing is still carried out between individual buyers and bought up by clothing sellers, sometimes marketing is done by means of social gathering. Village Head Regulation Number 4 of 2018 concerning improving the competence of weaving groups.
Effectiveness of One-Stop Administrative Services for the Community Rifai Ahmad; Firmansyah; Adilansyah
Sawala : Jurnal Administrasi Negara Vol. 10 No. 2 (2022): Jurnal Sawala Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v10i2.5568

Abstract

Administrative services that often occur are considered low quality due to lack of human resources, unclear time certainty and inadequate infrastructure, thus giving a bad assessment from the community. This is the background behind the formation of the Minister of Home Affairs Regulation No. 24 of 2006 regarding PTSP (One Stop Integrated Implementation Guidelines) to improve the quality of public services to the community organized by the government. However, the implementation of PTSP has yet to be implemented in all Indonesian government institutions because several institutions still have difficulties and doubts about its effectiveness. This is the author's background to discuss the Effectiveness of One Stop Administration Services for the Community. This study aims to determine whether there is effectiveness and the level or value of effectiveness provided in providing administrative services for the community through a one-stop line or system in City Y. The method used is descriptive quantitative with data collection techniques, namely observation and interview documentation. Moreover, the distribution of the questionnaire to 100 respondents who were selected by purposive sampling. The study results show that the one-stop administrative service is quite effective at 30%. However, it is insignificant in its effectiveness because it still requires adaptation to the system and improvements in various ways.
Determinasi Inovasi Pelayanan Publik Terhadap Konseptualisasi Paradigma Humanis Rifai Rifai
Cakrawala Repositori IMWI Vol. 6 No. 2 (2023): Cakrawala Repositori IMWI
Publisher : Institut Manajemen Wiyata Indonesia & Asosiasi Peneliti Manajemen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52851/cakrawala.v6i2.278

Abstract

This paper aims to explain the implementation of public services today from a humanistic perspective/paradigm. Public policy innovation as a necessity in principle and substantively will provide reinforcement in responding to and resolving public policy problems that take place in the community.The method used is descriptive method, which describes several studies, public service policies from various literatures. The results of the literature review show that character education and the inculcation of humanistic values to service providers (government/political elites, bureaucratic apparatus) are very important and must be carried out so that the public service process can be of higher quality and provide optimal satisfaction for service recipients.The result to be achieved in this research is the existence of public policy innovation efforts with the dimensions of novelty and usefulness so that it is expected to have an impact on more concrete efforts and build sustainable community participation. Innovation is applied not only at the evaluation stage of public policies but is applied from the beginning of public policy planning, implementation and evaluation of public policies.
PERBAIKAN KUALITAS PADA LAYANAN DENGAN DIAGRAM SWOT DAN DIMENSI e-GOVERNMENT DI INDONESIA Rifai Rifai
Musamus Journal of Public Administration Vol 5 No 2 (2023): Musamus Journal of Public Administration: Volume 5, Nomor 2
Publisher : Department of State Administration - Musamus University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/mjpa.v5i2.5084

Abstract

Abstrak: Salah satu tugas dari pemerintah adalah memberikan pelayanan publik dengan baik sesuai dengan peraturan perundang-undangan yang berlaku. e-Government merupakan media yang sangat efektif dan efisien dalam memutus rantai birokrasi pelayanan masyarakat yang panjang di pemerintahan. Namun, masalah dan tantangan yang ada menyebabkan terhambatnya perkembang e-Government di Indonesia. Sebagai negara berkembang, kebanyakan masalah yang dihadapi pada program pemerintah ini adalah kualitas sumber daya manusia dan infrastruktur. Perlu digaris bawahi, setiap masalah dan tantangan tersebut dapat diselesaikan dengan melakukan evaluasi pada tahap awal perbaikan setiap lini kualitas program. Studi ini akan mengkaji masalah evaluasi e-Government dalam bentuk diagram SWOT dan dimensi perbaikan secara kualitatif deskriptif. Literatur yang digunakan berupakn buku, jurnal, dan sumber lainnya yang relevan. Sehingga, dengan studi ini dapat diharapkan dapat menjadi pertimbang pihak dalam hal ini pemerintah untuk menuntaskan masalah dan tantangan pada program e-Government di Indonesia. Kata kunci: e-Government; Pemerintah; Situs; Pelayanan publik