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All Journal PROSIDING Register: Jurnal Ilmiah Teknologi Sistem Informasi Prosiding Seminar Nasional Ajudikasi : Jurnal Ilmu Hukum Humani (Hukum dan Masyarakat Madani) Sociological Jurisprudence Journal Awang Long Law Review Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal Ilmu Hukum KYADIREN Al-Manhaj: Jurnal Hukum dan Pranata Sosial Islam Jurnal Inovasi Penelitian Sidoluhur Kajian Hukum Jurnal Penelitian Serambi Hukum Innovative: Journal Of Social Science Research International Journal of Law, Crime and Justice Leges Privatae
Ariy Khaerudin
Universitas Islam Batik Surakarta
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Jurnal Ilmu Hukum KYADIREN

 1 
Weak Regulations, Harmed Consumers: An Evaluation of Digital Consumer Protection Mechanisms Nugraheni, Chyntia Regita; Khaerudin, Ariy; Dewi, Nourma
Jurnal Ilmu Hukum Kyadiren Vol 7 No 1 (2025): Jurnal Ilmu Hukum Kyadiren
Publisher : PPPM, Sekolah Tinggi Ilmu Hukum (STIH) Biak-Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46924/jihk.v7i1.294

Abstract

The rapid growth of e-commerce in Indonesia has led to the rise of self-regulatory practices, particularly in the form of standard clauses unilaterally imposed by digital platforms. This development presents potential risks to the protection of consumer rights as stipulated in the Consumer Protection Law. This study aims to examine the presence of standard clauses within self-regulation, identify potential violations of consumer rights, and assess the effectiveness of existing legal protection mechanisms. A normative juridical method is employed, utilizing a statutory approach and case studies involving major e-commerce platforms in Indonesia. The findings reveal that many standard clauses fail to uphold the principles of fairness, transparency, and consumer safety. Moreover, the internal dispute resolution mechanisms provided by these platforms are often ineffective and tend to favor business actors. In conclusion, regulatory intervention and enhanced oversight of self-regulatory practices are necessary to ensure the optimal protection of consumer rights.
Weak Regulations, Harmed Consumers: An Evaluation of Digital Consumer Protection Mechanisms Nugraheni, Chyntia Regita; Khaerudin, Ariy; Dewi, Nourma
Jurnal Ilmu Hukum Kyadiren Vol 7 No 1 (2025): Jurnal Ilmu Hukum Kyadiren
Publisher : PPPM, Sekolah Tinggi Ilmu Hukum (STIH) Biak-Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46924/jihk.v7i1.294

Abstract

The rapid growth of e-commerce in Indonesia has led to the rise of self-regulatory practices, particularly in the form of standard clauses unilaterally imposed by digital platforms. This development presents potential risks to the protection of consumer rights as stipulated in the Consumer Protection Law. This study aims to examine the presence of standard clauses within self-regulation, identify potential violations of consumer rights, and assess the effectiveness of existing legal protection mechanisms. A normative juridical method is employed, utilizing a statutory approach and case studies involving major e-commerce platforms in Indonesia. The findings reveal that many standard clauses fail to uphold the principles of fairness, transparency, and consumer safety. Moreover, the internal dispute resolution mechanisms provided by these platforms are often ineffective and tend to favor business actors. In conclusion, regulatory intervention and enhanced oversight of self-regulatory practices are necessary to ensure the optimal protection of consumer rights.
Co-Authors Ahmad Naim Bin Che Pee Andi Setiawan Anis Mashdurohatun Annisa Safinatun Nikmah Astuti Widyawati Ayu Ardhani Putri, Hanuring Bagus Wijayanto Darmawan, Muh Taufik Dyah Purnomo Wulan, Ida Aryati Evi Elisanti, Evi Femmy Silaswaty Femmy Silaswaty Faried Firayani Firstnandiar Glica Aini Suniaprily Fitria Wijaya, Alfany Fredianto Boro Anugerah, Muhamad Hamzah Asyrani Bin Sulaiman Hanuring Ayu Ardhani Putri Hettyning, Hettyning Ida Aryati Dyah Purnomo W Ismiyanto , Ismiyanto Ismiyanto Ismiyanto Ismiyanto, Ismiyanto Izzatul Umami Junaidi , Amir Junaidi, Amir Muhammad Muhtarom Nancy Oktyajati Nasim, Abu Sahman Nourma Dewi Nourma Dewi Nugraheni, Chyntia Regita Nur Widayati Prasetyo, Teguh Prasiwi, Prista Rohmawati, Indah Rosalia, Olyvia Saputra, Mahendra Agnur Setyowati, Hetining Sri Mayasari Sri Purwati Suharno Suharno Suharno Suharno Suharno Suharno Suparwi Suparwi Triyono Adi Saputro Triyono, Bambang Yudanto, Dika