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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Ekonomi Jurnal Keuangan dan Perbankan Jurnal Manajemen dan Bisnis Sriwijaya JURNAL ILMIAH MANAJEMEN BISNIS DAN TERAPAN JPSriwijaya International Journal of Artificial Intelligence Research SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS JMM (Jurnal Masyarakat Mandiri) Jurnal Akuntansi dan Bisnis JURNAL ILMU KEOLAHRAGAAN Altius: Jurnal Ilmu Olahraga dan Kesehatan International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ekonomi Manajemen Sistem Informasi International Journal of Economics Development Research (IJEDR) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Journal of Social Science Sricommerce: Journal of Sriwijaya Community Services Yumary: Jurnal Pengabdian kepada Masyarakat International Journal of Social Service and Research Jurnal Ekonomi Journal of International Conference Proceedings Journal of Social Science The Manager Reveiew Danadyaksa: Post Modern Economy Journal Sriwijaya Accounting Community Services Jurnal Manajemen Maranatha Edueksos: Journal Pendidikan Sosial dan Ekonomi International Conference on Social Science
Sulastri
Department Of Management, Faculty Of Economics And Business, Universitas Sriwijaya Jl. Srijaya Negara Bukit Besar, Palembang, 30128
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The Influence of Training and Competency on Serviceman Performance Anggun Suci Budiarti; Sulastri Sulastri; Muhammad Ichsan Hadjri; Zunaidah Zunaidah
Edueksos: Jurnal Pendidikan Sosial & Ekonomi Vol. 13 No. 01 (2024): Edueksos: Jurnal Pendidikan Sosial dan Ekonomi
Publisher : Department of Tadris IPS FITK UIN Siber Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/edueksos.v13i01.16937

Abstract

The role of Servicemen is considered very important for the sustainability of PT Trakindo Utama, making us aware that the long-term success and excellence of a company depends on the importance of human resources, because many of the resources a company has can be imitated, except human resources. The purpose of the research is to determine the influence of training and competency on serviceman performance at PT Trakindo Utama Sumbagsel. The research method uses quantitative descriptive research. The research was conducted from July to December 2023. This research used data collection techniques through questionnaires, observations and interviews. The sample studied was 100 Serviceman respondents (Technicians and Senior Technicians) at PT Trakindo Utama Sumbagsel. The data analysis method uses multiple linear regression methods. The research results on the Training variable (X1) have a positive and significant influence on Serviceman Performance (Y) at PT Trakindo Utama Sumbagsel. The Competency variable (X2) does not have a positive and significant influence on Serviceman Performance (Y) at PT Trakindo Utama Sumbagsel. Companies need to review the training programs that have been created and provided to Servicemen to see whether they are in accordance with the wishes and needs of the Servicemen, because from this research there are Servicemen who are of the opinion that the training they have participated in is not in accordance with the wishes and needs of the Servicemen to improve their abilities to support work performance.Keywords: Training, Competence, Serviceman Performance
The Influence of Financial Inclusion on Credit Risks in Commercial Banks in Indonesia Ghasarma, Reza; Muthia, Fida; Umrie, M.A. Rasyid; Sulastri, Sulastri; Arianto, Bobby
Jurnal Akuntansi dan Bisnis Vol 19, No 2 (2019)
Publisher : Accounting Study Program, Faculty Economics and Business, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (253.76 KB) | DOI: 10.20961/jab.v19i2.433

Abstract

This study aims to analyze the effect of financial inclusion on credit risk in commercial banks in Indonesia. The data used are secondary data obtained from the Financial Access Survey (FAS) of the IMF and Bank Focus from 2011-2016. A total of 34 banks were sampled in this study. From the results of panel data processing, it was found that financial inclusion has a positive effect on bank credit risk, where an increase in the financial inclusion index annually causes an increase in bank credit risk. The results of this study provide insights to the government and banks to anticipate credit risk which can affect banking stability due to financial inclusion. Penelitian ini bertujuan untuk menganalisis pengaruh inklusi keuangan terhadap credit risks (risiko kredit) pada bank komersil di Indonesia. Data yang digunakan merupakan data sekunder yang didapatkan dari Financial Access Survey (FAS) IMF dan Bank Focus dari tahun 2011-2016. Sejumlah 34 bank menjadi sampel pada penelitian ini. Dari hasil pengolahan data panel, ditemukan bahwa inklusi keuangan memiliki pengaruh yang positif terhadap risiko kredit bank, dimana kenaikan indeks inklusi keuangan tiap tahunnya menyebabkan kenaikan pada risiko kredit bank. Hasil dari penelitian ini memberikan wawasan kepada pemerintah dan perbankan untuk melakukan antisipasi terhadap risiko kredit yang dapat berpengaruh kepada stabilitas perbankan akibat adanya inklusi keuangan.
DYNAMICS OF RECRUITMENT AND STRATEGIC LEADERSHIP IN IMPROVING BAWASLU'S PERFORMANCE Iin Irwanto; Marlina Widiyanti; Sulastri Sulastri; Zunaidah Zunaidah
Proceedings of the 1st International Conference on Social Science (ICSS) Vol. 2 No. 2 (2023): Proceedings of the 3rd International Conference on Social Science (ICSS)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/icss.v2i2.142

Abstract

Popular sovereignty is one of the characteristics of a democratic country. Indonesia as a democratic country realizes people's sovereignty by holding direct, general, free, secret, honest and fair elections. Thus, it is necessary for Bawaslu to play a role in avoiding potential violations at every stage of the election. However, this is not easy, challenges that arise that can hinder Bawaslu's performance are recruitment and strategic leadership. This research aims to determine the various dynamics of recruitment and strategic leadership in improving Bawaslu's performance. The method used in this research is the library study method by reviewing and/or exploring various journals, books and documents related to research. The research results showed that the dynamics of recruitment and strategic leadership of Bawaslu had an impact on the effectiveness of election monitoring. Recruitment based on relevant skills and qualifications is key. Bawaslu leaders also need to have a clear vision and mission in order to improve their performance. With strong recruitment and leadership, Bawaslu can fulfill its responsibilities in ensuring fair, honest and democratic elections
Promosi Desa Wisata Hijau Berbasis Blogger di Desa Muara Tiga Kecamatan Mulak Ulu Kabupaten Lahat Sulastri Sulastri; Ratu Aisyah Ratih Primaputri; Alditya Aris Rinandy; Akhmad Ghozali
Yumary: Jurnal Pengabdian kepada Masyarakat Vol 6 No 4 (2026): Juni
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/yumary.v6i4.5856

Abstract

Purpose: This community service program aims to improve the digital promotion capacity of the local community in Muara Tiga Village, Mulak Ulu District, Lahat Regency, by developing blogger-based promotional media to support the development of a green tourism village.   Research Methodology: The program was implemented through several stages, including preliminary socialization, training on digital literacy and blog creation, practical mentoring sessions, and evaluation using pre-test and post-test instruments. Participants consisted of members of the youth organization and local tourism awareness groups. The evaluation focused on measuring participants’ understanding of digital literacy, blog management, and online content promotion. Results: The results show that participants demonstrated a significant improvement in their understanding of digital literacy concepts and blogging practices. The average correct response rate increased from 30.7%–84.6% in the pre-test to 75%–100% in the post-test. Conclusions: The blogger-based training program successfully enhanced participants’ digital literacy and their ability to promote the tourism potential of Muara Tiga Village through online platforms. Limitations: The program was implemented in a single village with a limited number of participants and assessed only short-term learning outcomes, so the long-term impact of blogger-based promotion on tourism visibility and community economic benefits remains unmeasured. Contributions: This program contributes to strengthening community-based tourism promotion strategies and supports the development of digital-based green tourism villages, particularly in rural areas with limited access to digital promotion too.
Specialist Education and Development Research Model, Workload, Work Experience on Police Performance with Compliance as Intervening Variable: Validity and Reliability Test Tien Yus Tini; Badiah Perizade; Isnurhadi Isnurhadi; Yuliani Yuliani; Sulastri Sulastri; Zunaidah Zunaidah
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.895

Abstract

This study aims to analysis validity and reliability test of the effect specialist education and development, workload and work experience on the performance of police officers with Compliance as an intervening variable. The research was conducted at the South Sumatra Regional Police with a total population of 6,742 and a sample of 378 police officers serving in the South Sumatra work unit area. This study uses an analytical technique with an inferential statistical approach, statistical tools are used to solve multilevel models simultaneously which cannot be solved by linear regression equation in this study using the Structural Equation Model (SEM). The results of this study indicate that Based on the results of data estimation, the instrument is declared valid, because the magnitude of the loading factor is ≥ 0.50, so are the results of the reliability test using construct reliability with the provision that a construct or variable is said to be reliable with a CR value ≥ 0.70 and the variance extracted value with the condition > 0.5.
Literature Review: New Wave Marketing, Marketing Performance, and Memorable Tourism Experience in The Tourism Sector Pelliyezer Karo Karo; Sulastri Sulastri; Ahmad Maulana
Journal of International Conference Proceedings Vol 7, No 4 (2024): 2024 Wimaya Yogyakarta Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v7i4.3598

Abstract

Sector Indonesian tourism is also obliged to implement draft marketing to survive and make a real contribution to state income. The digital era, of course, produces a shift for many sectors, including its impact on the tourism sector, so the marketing concept must be able to follow changes in the behavior of tourists as consumers, which is related to experience travel. This study uses the studies' bibliography to explore the relationship between implementing new-wave marketing and performance marketing and memorable tourism experiences. A total of 108 selected articles contributing to this research were searched using Publish and Perish with the electronic databases Scopus, Semantic Scholar, and Google Scholar in the publication range from 2014 to 2023. The study results show that no special studies directly linked study topics as variables within the scope of the tourism sector and other related sectors. However, the three study topics show a relationship where applied marketing tends to be legacy marketing oriented. Apart from that, no studies link function moderation or intervention from experience travel with concept marketing and performance marketing. This finding is a contribution and angle that looks new to marketing research tourists in the future.
Analisa Pengaruh Omnichannel Integration Quality, Omnichannel Perceived Value dan Persepsi Harga terhadap Customer Loyalty dan Customer Satisfaction Sebagai Variabel Mediasi Pada Produk Somethinc Fentha Febriani; Sulastri Sulastri; Muchsin Saggaff Shihab; Diah Natalisa; Mohammad Eko Fitrianto
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 7 No. 1 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (September-Oktober 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v7i1.5996

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas integrasi omnichannel, persepsi nilai omnichannel, dan persepsi harga berpengaruh terhadap loyalitas pelanggan pada produk Somethinc. Metode penelitian yang digunakan dalam studi ini adalah pendekatan kuantitatif deskriptif dengan bantuan analisis statistik untuk mengkaji pengaruh omnichannel integration quality, omnichannel perceived value, dan persepsi harga terhadap customer loyalty, dengan customer satisfaction sebagai variabel mediasi. Penelitian dilaksanakan selama enam bulan, dari 3 September 2024 hingga 3 Februari 2025, dengan fokus pada konsumen produk Somethinc di Kota Palembang yang telah melakukan pembelian melalui berbagai kanal. Sampel berjumlah 97 responden, ditentukan menggunakan teknik non-probability sampling dengan metode accidental sampling dan rumus Lemeshow karena populasi tidak terbatas. Instrumen yang digunakan meliputi lembar demografis, angket kuantitatif, dan wawancara kualitatif. Analisis data dilakukan melalui uji validitas, reliabilitas, uji asumsi klasik (normalitas, heteroskedastisitas, dan multikolinearitas), regresi data panel, uji t dan uji F, koefisien determinasi, serta analisis jalur untuk mengukur pengaruh langsung dan tidak langsung antar variabel. Hasil penelitian menunjukkan bahwa kualitas integrasi omnichannel dan persepsi nilai omnichannel berpengaruh positif dan signifikan terhadap loyalitas pelanggan produk Somethinc. Artinya, semakin baik pengalaman pelanggan dalam mengakses berbagai kanal dan semakin tinggi persepsi terhadap nilai yang diterima, maka semakin tinggi pula tingkat loyalitas pelanggan. Sebaliknya, persepsi harga tidak memberikan pengaruh signifikan terhadap loyalitas, yang mengindikasikan bahwa harga bukanlah faktor utama dalam membentuk loyalitas pelanggan terhadap produk ini. Dalam hal mediasi, variabel customer satisfaction tidak efektif sebagai mediator antara omnichannel integration quality maupun perceived value terhadap loyalitas, meskipun terdapat pengaruh tidak langsung. Namun, pada hubungan antara persepsi harga dan loyalitas, customer satisfaction terbukti menjadi mediator yang layak dan menunjukkan pengaruh langsung yang signifikan.
Understanding Generation Z’s Intention to Use Digital Banks: The Role of Perceived Usefulness and Attitude Nyayu Khalilah Putri; Sulastri Sulastri; Mohamad Adam; Yuliani Yuliani
Danadyaksa: Post Modern Economy Journal Vol. 3 No. 2 (2026): Post Modern Economy Journal
Publisher : Yayasan Pendidikan Islam Bustanul Ulum Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69965/danadyaksa.v3i2.156

Abstract

The rapid growth of digital banking services has transformed the financial industry, particularly in attracting younger consumers who are highly dependent on technology. However, understanding the behavioral factors that influence digital banking adoption remains a critical challenge for financial institutions. This study aims to analyze the determinants of Generation Z’s intention to use digital banking services by applying the Technology Acceptance Model, with a particular focus on the mediating role of attitude. Using a quantitative research design, data were collected from 100 Generation Z respondents through purposive sampling. The study examines the relationships among perceived usefulness, attitude, and intention to use digital banking. The results indicate that perceived usefulness has a positive and significant effect on both attitude and intention to use, while attitude significantly mediates the relationship between perceived usefulness and usage intention. The findings demonstrate that users’ perceptions of functional benefits, efficiency, and convenience play a crucial role in shaping favorable attitudes and strengthening adoption behavior. This study highlights the importance of integrating technological value and user-centered design in digital banking services. By providing empirical evidence on Generation Z’s technology acceptance behavior, this research contributes to the literature on digital finance and offers practical implications for banks in developing effective digital strategies to enhance customer engagement and long-term adoption.
Co-Authors Aditya Agung SetiaBudi Ahmad Maulana Ahmad Syathiri AK, Syamsurijal Akhmad Ghozali Alditya Aris Rinandy Alman Hudri Andriana, Isni Anggun Suci Budiarti Antonius W Nugroho Arianto, Bobby Aslamia Rosa Atika Yuliani Saputri Azhimi Azhimi Azwardi Azwardi Badia Perizade Badiah Perizade Budi Santoso Budiarti, Anggun Suci Charaka M Nandatama Diah Natalisa Faisal Roni Fentha Febriani Fida Muthia Fida Muthia Firdaus Firdaus Gayuh Raditya Perdana H.M. Rasyid Umrie, H.M. Rasyid Iin Irwanto Isnurhadi Isnurhadi Kemas Muhammad Husni Thamrin Mardalena Mardalena Marlina Widiyanti Marlina Widiyanti Marlina Widiyanti, Marlina Moh. Adam Mohamad Adam Mohamad Adam Mohamad Adam Mohamad Adam Mohammad Eko Fitrianto Muchsin Saggaf Shihab Muchsin Saggaf Shihab Muchsin Saggaff Shihab Muhammad Hidayat Isnaini Muhammad Ichsan Hadjri Muhammad Kemas Husni Thamrin Muizzudin Muizzudin Muthia, Fida Nyayu Khalilah Putri Parama Santati Pelliyezer Karo Karo Putri Rahmi Mardius Rani Safitri Ratu Aisyah Ratih Primaputri REZA GHASARMAN, REZA Roodyn Noor Muktamar Rudy Noor Muktamar Samadi W Bakar Syapril Junaidi Taufik . Tien Yus Tini Umi Kalsum Utami, Dinarossi Veronica Varbi Vieronica Varbi Sununianti Vika Diwinta Aulia Welly Nailis Widra Rahayu Farka Yulia Hamdaini Yulia Hamdaini Putri Yulia Saftiana Yulia Saftiana Yuliani . Yuliani Yuliani Yuliani Yuliani Yuliani Yuliani Zakaria Wahab Zakaria Wahab Zakaria Wahab Zastya Esfarenza Zunaidah Zunaidah