Article Per Year (5 Year)
p-Index From 2021 - 2026
3.063
P-Index
This Author published in this journals
All Journal Dia: Jurnal Administrasi Publik JURNAL KOLABORASI JIPAGS (Journal of Indonesian Public Administration and Governance Studies) Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JURNAL GOVERNANSI Kumawula: Jurnal Pengabdian Kepada Masyarakat Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Jurnal Ilmiah Ilmu Administrasi Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Progress in Social Development Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara Publicness: Journal of Public Administration Studies Jurnal Pengabdian Pada Masyarakat Public Service And Governance Journal Mimbar Administrasi
Eko Prasetyo
Program Studi Administrasi Publik, Fakultas Ilmu Sosial Dan Ilmu Politik, Universitas Islam Syekh-Yusuf Tangerang.
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Neuroscience Nursing Physics Public Health Social Sciences Transportation Veterinary Other

Published : 21 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 21 Documents
Search

 1   2   3 
OPTIMIZING THE USE OF ARTIFICIAL INTELLIGENCE IN INCREASING PUBLIC PARTICIPATION IN DIGITAL SERVICES Eko Prasetyo; Fitria Firdiyani; Muhammad Hilman
DIA: Jurnal Administrasi Publik Vol. 23 No. 02 (2025): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v23i02.12029

Abstract

The development of digital governance has ushered in a new era of public administration, where the Tangerang City Government has implemented the Tangerang Live platform to provide online public services. The Tangerang Live application not only changes the way the government provides services, but also the way citizens participate. This research aims to explore the potential use of artificial intelligence in increasing digital public participation. The method used is a qualitative method by mapping public service platforms based on digital public participation features, as well as identifying the potential and opportunities for the use of AI in encouraging digital public participation. Data was collected through interviews and focus group discussions with informants from the Tangerang City Government which included the Communication and Information Service, the Manpower Office, the Population and Civil Registration Office, and the health Office. Documentation studies are also carried out to strengthen the foundation in the analysis process. The results of the study show that the level of public participation provided in the Tangerang Live application is at the consultation level. Optimization of the use of AI to increase public participation in online services can be designed by opening up participation spaces from various channels, which are then supported by the application of AI. The application of AI should be able to answer the challenge of implementing a digital platform that is able to function as digital information, digital consultation, and digital decision making
Co-Authors Al Isra Nur Rizka Pakaya Alifia Nur Ramadhani Amelia Anggraini, Amelia Apriliani, Eni Atih Ardiansyah Bagus Sajiwa Danti, Rizkyka Rahma Faisal Fadilla Noorikhsan Firdiyani, Fitria Fitria Firdiyani Hilman Hilman Hilman, M. Hunainah Hunainah Hunainah, Hunainah Irvan Arif Kurniawan Irvan Arif Kurniawan Isma Nuzullani Lely Syafawi Luthfia Shabira Machrunnisa, Machrunnisa Muhammad Hilman Nissa Nurimani Nuzullani, Isma Petri Sri Handayani Pri Utami Rachmat Maulana Rachmat Maulana Refly Badar Rifdah Silawarti Rizky Putri Amelia Pribadi Sari, Putri Alfiyyah Siti Wahyuni Rahmawati Tb. Yudi Muhtadi Thita M. Mazya Tifanni Aulia Amanda Trisya Walza Rizkita Udin Syamsudin Vivi Charunia Wati