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All Journal Jurnal Pekommas Jurnal Ilmu Komunikasi Jurnal Kajian Komunikasi Jurnal Pengabdian Kepada Masyarakat (Indonesian Journal of Community Engagement) Panrita Abdi - Jurnal Pengabdian pada Masyarakat Jurnal Komunikasi Diakom : Jurnal Media dan Komunikasi Prologia Koneksi Jurnal Gema Ngabdi Jurnal Muara Ilmu Sosial, Humaniora, dan Seni Jurnal Bakti Masyarakat Indonesia Kiwari

Roswita Oktavianti

Fakultas Ilmu Komunikasi Universitas Tarumanagara

Author-ID : 3052872

Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Pelatihan Membangun Komunikasi Artifaktual Pada Siswa SMA Roswita Oktavianti; Septia Winduwati; Lydia Irena
Jurnal Gema Ngabdi Vol. 2 No. 2 (2020): Jurnal Gema Ngabdi
Publisher : Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jgn.v2i2.86

Artifactual communication is a kind of non-verbal communications. The message of artifactual is revealed through physical appearance such as attire and cosmetics. Both of them can create physical attractiveness, self-image and individual personality. Adolescent often have difficulty in accepting their physical bodychanges though some of them are satisfied with their body. In this case, senior high-schools have a social and moral responsibility in order to observe their students who are in adolescence by adjusting the eduction in the class. The team of community service of Faculty of Communication of Universitas Tarumanagara along with SMAN 2 West Jakarta provided a training about the importance of artifactual communications as a kind of non-verbal communications. The aim of this event is to increase the student’s understanding, especially young women, about the importance of artifactual messages through facial appearance. It will helps student increasing their confidence. Based on data gathering by questionnaire, it shows that students recognize, have knowledge and understanding, as well as able to identify objects of artifactual communication. Further, giving material along with practical method are effective way to provide understanding in terms of artifactual communications

Memori kolektif para kontributor berita wilayah pasca konflik dan peliputan keberagaman Riris Loisa; Gregorius Genep Sukendro; Muhammad Gafar Yoedtadi; Lusia Savitri; Roswita Oktavianti
Jurnal Kajian Komunikasi Vol 8, No 2 (2020): December 2020
Publisher : Universitas Padjadjaran

Pemberitaan keberagaman di dalam media konvergen belum banyak dijadikan kajian akademik. Artikel ini, bertujuan untuk membahas tentang pertimbangan para kontributor berita dari wilayah pasca konflik menjalankan tugasnya ketika meliput berita keberagaman untuk diberitakan di dalam media konvergen. Artikel ini merupakan luaran penelitian yang dilakukan dari perspektif teori normatif, dengan metode studi kasus mix-method. Penelitian dilakukan 2 (dua) tahap, tahap pertama berupa analisis isi terhadap berita-berita keberagaman di dalam akun resmi video share YouTube dari 2 (dua) media berita yang paling banyak diakses di Indonesia pada tahun 2018 versi Alexa.com, dilanjutkan dengan wawancara mendalam dengan para jurnalis kontributor media konvergen di wilayah pasca konflik, Ambon dan Aceh. Hasil penelitian memperlihatkan bahwa berdasarkan analisis isi, berita mengenai keberagaman wilayah pasca konflik di akun resmi YouTube dari kedua media yang diteliti pada tahun 2018 sangat rendah. Sementara dari wawancara mendalam, disimpulkan bahwa salah satu faktor yang melatarbelakangi rendahnya pemberitaan keberagaman tersebut adalah kehati-hatian para jurnalis pasca konflik dalam meliput peristiwa keberagaman dikarenakan memori kolektif traumatis akan dampak konflik dan pemberitaan konflik. Memori kolektif traumatik yang membuahkan kehati-hatian para kontributor di wilayah pasca konflik, patut menjadi pembelajaran bagi para kontributor berita di wilayah lain dalam memberitakan isu keberagaman, agar terhindar dari pengalaman traumatik yang dapat muncul sebagai dampak dari pemberitaan.

Penggunaan Media Sosial Sesuai Nilai Luhur Budaya di Kalangan Siswa SMA Roswita Oktavianti; Riris Loisa
Jurnal Pengabdian kepada Masyarakat (Indonesian Journal of Community Engagement) Vol 3, No 1 (2017): September
Publisher : Direktorat Pengabdian kepada Masyarakat Universitas Gadjah Mada

The youth as a generation of social media users holds great control over the dissemination of information in groups and families. Social media like Facebook, Twitter, Instagram, Path, becomes a medium of expression and self-existence, and the spread of news and information. In this case, social media becomes a means of spreading the noble values of the culture that is acculturated in one's self and their surrounding environment. However, the younger generation is less aware of the role of social media as a means of spreading the noble values of culture. Information and news in social media are accepted immediately without verifying the truth. Social media is more dominantly used as a means of self-expression, without a positive contribution to other social media users, or, in this case, followers. Therefore, the younger generation needs to be briefed on the use of social media as well as the importance of using social media as a medium that communicates the noble values of culture. The briefing was conducted at SMA Santo Kristoforus 1, West Jakarta. By using survey method to know the effectiveness of the briefing, the younger generation' understanding of the use of social media before and after the briefing. The outcome of this activity, all students are able to show which information that should or should not be disseminated, able to recognize or identify false news (hoaxes), false news information, and the steps taken when receiving the false news.

PENYULUHAN TENTANG MENANGGULANGI UJARAN KEBENCIAN DI SMA SANTA THERESIA JAKARTA Roswita Oktavianti; Lusia Savitri Setyo Utami
Panrita Abdi - Jurnal Pengabdian pada Masyarakat Vol. 3 No. 1 (2019): Jurnal Panrita Abdi - April 2019
Publisher : LP2M Universitas Hasanuddin

Abstract. Hate speech messages in social media and instant messaging services that are increasingly widespread have the potential to threaten the unity of the nation. Hate speech messages not only seek to instigate and influence a person but also disunite the people of Indonesia. The younger generation as the active users of social media and instant messaging is considered vulnerable to the exposure of hate speech messages. Therefore, the community service team of Faculty of Communication Tarumanagara University conducted counseling to Santa Theresia High School students in Central Jakarta about the prevention of hate speech. It aims to provide understanding to high school students about hate speech so that they can identify messages with hate speech nuances and know how to encounter them. After the counseling, the results show that the digital generation as the high social media and instant messaging users with hate speech messages are able to identify the hate speech messages that they receive in both social media and instant messaging services. They can also consider that hate speech messages are not a form of freedom of speech.Key words: hate speech, social media, instant messaging Abstrak. Pesan ujaran kebencian (hate speech) di media sosial dan layanan pesan instan yang semakin marak berpotensi mengancam persatuan kesatuan bangsa. Ujaran kebencian tidak hanya berupaya menghasut dan mempengaruhi seseorang tetapi juga memecah belah masyarakat Indonesia. Generasi muda sebagai pengguna aktif media sosial dan pesan instan rentan dengan terpaan pesan ujaran kebencian. Atas dasar itulah, tim pengabdian kepada masyarakat Fakultas Ilmu Komunikasi Universitas Tarumanagara melakukan penyuluhan kepada siswa SMA Santa Theresia Jakarta Barat tentang penanggulangan ujaran kebencian. Tujuannya adalah memberikan pemahaman kepada siswa SMA tentang ujaran kebencian, sehingga mampu mengidentifikasi pesan-pesan bernuansa ujaran kebencian dan cara menanggulanginya. Setelah penyuluhan, survei menunjukkan generasi muda sebagai generasi digital dengan kondisi tingginya penggunaan media sosial dan pesan instan, mampu mengidentifikasi pesan-pesan ujaran kebencian yang mereka terima baik di media sosial maupun layanan pesan instan. Generasi ini juga menilai bahwa ujaran kebencian bukan bentuk dari kebebasan berbicara.Kata Kunci: Ujaran kebencian, media sosial, pesan instan

TECHNOLOGY-MEDIATED COMMUNICATIONS NETWORK IN THE MULTIMEDIA JOURNALISM Roswita Oktavianti; H. H. Daniel Tamburian
Mediakom Vol 3 No 2 (2020): Vol 3 No 2 (2020)
Publisher : Pusat Penelitian dan Pengembangan Aplikasi Informatika, Informasi dan Komunikasi Publik (APTIKA dan IKP) Badan Penelitian dan Pengembangan SDM Kementerian Komunikasi dan Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17933/diakom.v3i2.130

The proliferation of technology led to a growing number of groups who interact through a mediated channel. A group of people creates a social network that consists of a workflow network, a communications network, and a friendship network. It referred to the existence of either a professional or a friendship network. As an individual who tends to gather as a group, journalists using a set of communication technology to connect to those who have the same interest and give a benefit to them. This study will identify the technology-mediated communication networks followed by journalists, that is, workflow networks, communication networks, and friendship networks. Then, how the attribute of networks, and how journalists still exist as well as leaves in those networks. In this study, a technology-mediated communication network refers to WhatsApp instant messaging groups. The researcher using a case study as a research strategy that has focused on online and print journalists. The researcher did this research during Pandemic Covid-19, so it affected data gathering. The data collecting technique has done by face-to-face interviews with journalists at a different time and by imposing health protocol. The result of this study shows that multimedia journalists enrolled in workflow networks and friendship networks that consist of the employee under one media company. These networks are more stabilized and long-lasting. Also, journalists become a member of communication networks which are consist of journalists from different media companies, public relations officer, or the executive of its company. These networks are more temporary. The more multimedia journalist workload, the higher the need for communication networks. Journalists will decide to join, to leave, or still exist in a network if the administrator can maintain the dynamic of its network. In other words, a network administrator should choose a member selectively, treat all members fairly, pay attention to qualities and quantities of information shared, and lastly to ensure that the network gives benefits to journalists. The proliferation of technology is led to a growing number of groups who interact through a mediated channel. A group of people creates a social network that consists of a workflow network, a technology-mediated communications network, and a friendship network. It referred to the existence of either a professional or a friendship network. As an individual who tends to gather as a group, journalists using a set of communication technology to connect to those who has the same interest and give a benefit to them. This study will identify what kind of networks followed by journalists, what are technologies used by journalists in a technology-mediated communication network, how journalists enroll as a member in the network and the reasons why journalists still exist as well as leave a network. The researcher using a case study as a research strategy that has focused on online and print journalists. All of the journalists are a member of WhatsApp instant messaging groups. The researcher did this research during Pandemic Covid-19 so it would affects data gathering. The data collecting technique is done by face-to-face interviews with journalists at a different time and by imposed health protocol. The result of this study shows that multimedia journalists become a member of a network because the information and news material shared in it. The member of a network are journalists from different media, sometimes there are public relations staff or company executives. Journalists will decide to join, to leave, or still exist in a network if the administrator can maintain a dynamic of a network. In other words, a network administrator should choose a member selectively, treat all members fairly, pay attention to quality and quantity of information shared, and lastly to ensure that the network gives benefits to journalists.

Strategi Komunikasi Pemasaran Terpadu dalam Pengambilan Keputusan Konsumen di Bidang Jasa Pendidikan Feren Andrian Jasinta; Roswita Oktavianti
Prologia Vol 3, No 2 (2019): Prologia
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/pr.v3i2.6381

Schools implement integrated marketing communication strategies to attract student candidates as consumers in selecting higher education services. Integrated marketing communication is a concept that involves six elements of personal communication, advertising, sales promotion, publicity and pr, corporate learning materials and corporate design. The study aims to recognize integrated marketing communication strategies in consumer decision making selecting educational services. The study uses a mixed method of quantitative and qualitative approaches. Quantitative data retrieval techniques using questionnaires to our new students at University Tarumanagara Academic year 2019/2020. Qualitative data retrieval techniques are done by interviews to students, pr and marketing. Studies have shown that students who chose educational services by a recommendation of 80,4%, a 10,3% promotion, publicity of 5.1%, 4.1% advertising. Meanwhile no student chooses education services from corporate learning and design. The dimension of recommendation comes with greater result because of parental factors. The dimension promotions are done by continuing to do exhibitions and scholarships. The dimension of advertising takes precedency to build image or branding. Finally the dimensions of publicity done by publicists in a way, actively uploading information on websites and social media. calon mahasiswa sebagai konsumen dalam memilih jasa pendidikan tinggi. Komunikasi pemasaran terpadu adalah sebuah konsep yang melibatkan enam elemen yaitu komunikasi personal, periklanan, promosi penjualan, publisitas dan humas, materi pembelajaran dan rancangan korporat. Penelitian ini bertujuan untuk mengetahui strategi komunikasi pemasaran terpadu dalam pengambilan keputusan konsumen memilih jasa pendidikan. Penelitian ini menggunakan metode campuran yaitu pendekatan kuantitatif dan kualitatif. Teknik pengambilan data kuantitatif dengan cara melakukan penyebaran kuesioner kepada para mahasiswa baru di Universitas Tarumanagara Tahun Akademik 2019/2020. Teknik pengambilan data kualitatif dilakukan dengan cara wawancara kepada mahasiswa/i, humas dan marketing. Hasil penelitian menunjukkan bahwa mahasiswa yang memilih jasa pendidikan dari rekomendasi sebesar 80,4%, promosi 10,3%, publisitas 5,1%, iklan 4,1%. Sementara itu tidak ada mahasiswa yang memilih jasa pendidikan dari materi pembelajaran dan rancangan korporat. Dimensi rekomendasi mendapatkan hasil yang lebih besar karena faktor orang tua. Dimensi promosi dilakukan dengan cara terus melakukan pameran dan beasiswa. Dimensi iklan diutamakan untuk membangun citra atau branding. Terakhir dimensi publisitas yang dilakukan oleh humas dengan cara, aktif mengunggah informasi di website dan media sosial.

Pengaruh Komunikasi Pemasaran Sales promotion terhadap loyalitas pengguna aplikasi transportasi online (survei terhadap pengguna aplikasi grab bike) Nelviluvita Nelviluvita; Roswita Oktavianti
Prologia Vol 3, No 2 (2019): Prologia
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/pr.v3i2.6388

Marketing communication is a tool used by companies to convey information to the public. One of the marketing communication tools is sales promotion. Sales promotion is a tool used by companies to increase the level of product’s sales by making repeated purchases or creating a loyalty. Loyalty can be measure by repeatable using of the same product. This sales promotion towards the loyalty of users of online transportation applications. One of the providers of online transportation applications in Indonesia is Grab bike. This type of quantitative research using survey methods. Data obtained from the results of distributing questionnaires online. The author makes a questionnaire based on indicators of the variables that the authors examine and submits the questionnaire using purposive sampling techniques in determining respondents. After spreading the data, the writer gets answers from respondents and manages the results of the questionnaire using SPSS application version 19. From the results of this study it can be concluded that sales promotion marketing communication has an effect of 25.5% on user loyalty while 74.6% is influenced by factors other than research. Komunikasi pemasaran merupakan alat yang digunakan oleh perusahaan untuk menyampaikan informasi kepada masyarakat. Salah satu alat komunikasi pemsaran adalah sales promotion. Sales promotion merupakan alat yang digunakan perusahaan untuk menaikan tingkat penjualan suatu produk serta menciptakan pembelian yang berulang atau menciptakan loyalitas. Loyalitas merupakan penggunaan secara berulang terhdap suatu produk yang sama. Penelitian ini bertujuan untuk mengetahui pengaruh komunikasi pemasaran sales promotion terhadap loyalitas pengguna aplikasi transportasi online. Salah satu penyedia aplikasi transportasi online di Indonesia adalah Grab bike. Jenis penelitian adalah kuantitatif dengan menggunakan metode survei. Data didapatkan dari hasil penyebaran kuesioner online. Penulis membuat kuesioner berdasarkan indikator dari variabel yang penulis teliti dan menyebarkan kuesioner tersebut menggunakan teknik purposive sampling dalam menentukan responden. Setelah menyebarkan data, penulis mendapatkan jawaban dari respoden dan mengelolah hasil kuesioner menggunakan aplikasi SPSS versi 19. Dari hasil penelitian ini dapat dapat ditarik kesimpulan bahwa komunikasi pemasaran sales promotion memiliki pengaruh sebesar 25,5% terhadap loyalitas pengguna aplikasi transportasi online sedangkan 74,6% dipengaruhi faktor lain diluar penelitian.

Pengaruh Kredibilitas Komunikator Terhadap Keputusan Pembelian (Survei Terhadap Produk AHHA Atta Halilintar) Richard Antony; Roswita Oktavianti
Prologia Vol 4, No 1 (2020): Prologia
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/pr.v4i1.6462

The credibility of a communicator is one of the factors for people to make purchasing decisions about a product. A communicator must have some ability in other words that the communicator must have the strength to compete, namely credibility and attractiveness. The research aims to examine the credibility of the communicator on the purchase decision of the AHHA Clothing Line Atta Halilintar product after watching YouTube Atta Halilintar. The independent variable in this study is the credibility of the communicator and the dependent variable is the purchase decision. The approach used in this study is quantitative descriptive. Research data were collected using non-probability sampling techniques or purposive sampling techniques. This study uses SPSS for Windows 23 test for Validity, Reliability, Hypothesis (simple linear analysis), T-test, Correlation Coefficient, and Determination Coefficient. Researchers obtain data that will be tested by distributing several questionnaires to all respondents, amounting to 100 respondents who have been determined and have been adjusted to the requirements in this study and respondents who represent the population of this study. The results obtained from the study showed that the communicator's credibility affected 29% in purchasing decisions while the remaining 71% was influenced by other factors. The relationship is positive, if the quality of the communicator's credibility increases, therefore the purchasing decision will also increase. And conversely, if the quality of the communicator's credibility decreases then the purchasing decision will also decrease. Kredibilitas dari seorang komunikator merupakan salah satu faktor bagi masyarakat untuk mengambil keputusan pembelian terhadap sebuah produk. Seorang komunikator harus memiliki beberapa kemampuan dengan kata lain bahwa komunikator harus memiliki kekuatan untuk bersaing yaitu kredibilitas (credibility) dan daya tarik (attractiveness).Penelitian bertujuan untuk meneliti kredibilitas komunikator terhadap keputusan pembelian produk AHHA Clothing Line Atta Halilintar setelah menonton YouTube Atta Halilintar. Variabel independen yang berada dalam penelitian ini yaitu kredibilitas komunikator dan variabel dependen adalah keputusan pembelian. Pendekatan yang dipergunakan pada penelitian ini adalah deskriptif kuantitatif. Data penelitian dikumpulkan dengan menggunakan teknik non probability sampling atau teknik purposive sampling. Penelitian ini menggunakan alat uji SPSS for windows 23 untuk Uji Validitas, Reliabilitas, Hipotesis (analisis linier sederhana), Uji T, Koefisien Korelasi, dan Koefisien Determinasi. Peneliti memperoleh data-data yang akan diujikan dengan cara menyebarkan beberapa kuesioner kepada semua responden yang berjumlah 100 responden yang telah ditentukan dan telah disesuaikan dengan syarat-syarat pada penelitian ini dan responden yang mewakili dari populasi penelitian ini. Hasil yang diperoleh dari penelitian menunjukkan bahwa kredibilitas komunikator berpengaruh sebesar 29% pada keputusan pembelian sementara sisanya 71% dipengaruhi oleh faktor lain. Hubungan bersifat positif,apabila kualitas kredibilitas komunikator meningkat maka dari itu keputusan pembelian juga akan mengalami peningkatan. Dan sebaliknya, bila kualitas kredibilitas komunikator menurun maka dari itu keputusan pembelian juga akan mengalami penurunan.

Pengaruh Kualitas Pelayanan Belanja Daring terhadap Corporate Image (Studi Pada Pelanggan Perusahaan JD.id) Sherly Wijaya; Roswita Oktavianti
Prologia Vol 2, No 2 (2018): Prologia
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/pr.v2i2.3736

Penggunaan internet di Indonesia berkembang pesat dan menyebar sampai ke dunia bisnis. Salah satu penggunaan internet dalam dunia bisnis di Indonesia adalah e-commerce. E-commerce menarik minat calon konsumen tidak hanya di dalam negeri tapi juga dari luar negeri.E-commerce memudahkan calon konsumen ataupun pelanggan untuk berbelanja dengan mudah dan praktis. Tujuan penelitian ini untuk mengetahui apakah terdapat pengaruh kualitas pelayanan belanja daring terhadap corporate image sebuah perusahaan. Penelitian ini menggunakan konsep komunikasi pemasaran yang dalam penelitian ini menggunakan salah satu faktor yang menimbulkan kepuasan pembeli yaitu adalah kualitas pelayanan dan konsep corporate image. Peneliti memperoleh data dengan menyebarkan kuesioner kepada 100 responden yang sudah ditentukan dan sesuai dengan syarat penelitian dan mewakili populasi. Hasil penelitian yang dilakukan oleh peneliti bahwa kualitas pelayanan berpengaruh sebanyak 59,6% pada corporate image dan apabila kualitas pelayanan perusahaan belanja daring JD.id ditingkatkan maka corporate image perusahaan belanja daring JD.id juga akan meningkat.

Pengaruh Pesan Persuasif Beauty Vlogger terhadap Keputusan Pembelian Cindy Claudia Christine; Roswita Oktavianti
Prologia Vol 5, No 1 (2021): Prologia
Publisher : Fakultas Ilmu Komunikasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/pr.v5i1.8164

Persuasive communication is one of the studies of communication that is often used as a method of influencing others in various ways, including in the field of sales. Persuasive messages are seen as a conscious effort to change thoughts and actions by manipulating motives in the direction of a predetermined goal. Decision making is an integration process that combines knowledge to evaluate two or more alternative behaviors and choose one of them. The independent variable in this study is persuasive messages and the dependent variable is the purchasing decision. This type of research is quantitative descriptive. The research data collected uses non probability sampling and purposive sampling techniques. This study uses SPSS for Windows 15 test for Validity, Reliability, Simple Linear Analysis Hypothesis, Correlation Coefficient, Determination Coefficient, Regression Analysis, and T-Test. and represent the population. The results of research conducted by researchers that persuasive messages influence as much as 39.4% in purchasing decisions, while the remaining 60.6% is influenced by other factors. Research also shows that if persuasive messages are improved, purchasing decisions will also increase. Komunikasi persuasif merupakan salah satu kajian komunikasi yang kerap digunakan sebagai metode mempengaruhi orang lain dalam berbagai hal, termasuk diantaranya dalam bidang penjualan. Pesan persuasif dipandang sebagai usaha sadar untuk mengubah pikiran dan tindakan dengan memanipulasi motif-motif ke arah tujuan yang telah ditetapkan. Pengambilan keputusan merupakan sebuah proses pengintegrasian yang mengkombinasikan pengetahuan untuk mengevaluasi dua atau lebih perilaku alternatif dan memilih salah satu diantaranya. Variabel independen dalam penelitian ini adalah pesan persuasif dan variabel dependen adalah keputusan pembelian. Jenis penelitian ini adalah deskriptif kuantitatif. Data penelitian yang dikumpulkan ini menggunakan non probability sampling dan teknik purposive sampling. Penelitian ini menggunakan alat uji SPSS for windows 15 untuk Uji Validitas, Reliabiltas, Hipotesis analisis linier sederhana, Koefisien Korelasi, Koefisien Determinasi, Analisis Regresi, dan Uji T. Peneliti memperoleh data dengan menyebarkan kuesioner kepada 100 responden yang sudah ditentukan dan sesuai dengan syarat penelitian dan mewakili populasi. Hasil penelitian yang dilakukan oleh peneliti bahwa pesan persuasif berpengaruh sebanyak 39,4% pada keputusan pembelian, sementara sisanya 60,6% dipengaruhi oleh faktor lain. Penelitian juga menunjukan bahwa apabila pesan persuasif ditingkatkan maka keputusan pembelian juga akan meningkat.

Co-Authors Anastasia Br Sembiring Andini Putri Apriani Anoesyirwan Moein Aurelia Thomas Bella Chitra Billy Wirawan Budi Utami Calvin Dion Cassandra Willianti Cathrine Oktavia Christin Hani Cindy Claudia Christine Debby Riandy Dian Novita Sari Chandra Kusuma Elysabath Martin Evelline Tando Fawwaz Fawwaz Felisitas Aurelia Virginia Dalentang Feren Andrian Jasinta Fernaldo Fernaldo Gracela Neoh Gregorius Genep Sukendro H. H. Daniel Tamburian Irena, Lydia Irene Angelina Janessa Pandi Jenny Ratna Sari Jesica Sharon Agatha Joshua Yonathan Kellie Wen Kezia Therezia Marpaung Leo Sukarno Lusia Savitri Setyo Utami Mia Rosana Nadya Fhebrianty Nathania Juliani Christy Nelson Nelson Nelviluvita Nelviluvita Paramita, Sinta Priscilla Septhimoranie Hadhinoto Rachel Febrida Renata Adelia Rendy Rachman Reynaldi Permana Richard Antony Riris Loisa Shavira Shavira Sherly Wijaya Sinta Paramita Sukendro, Gregorius Genep Syani Putriani Valensia Alvionita Wijaya Winduwati, Septia Yemikaori Yumna Ulya Ishihara Yoedtadi, M. Gafar Yolinda Destyana Yunas Boentarya

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