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All Journal Jurnal Sain Veteriner JDM Jurnal Pembangunan Wilayah dan Kota BASINDO : jurnal kajian bahasa, sastra Indonesia, dan pembelajarannya JURNAL BISNIS & AKUNTANSI UNSURYA Jurnal Farmagazine Hydrogen: Jurnal Kependidikan Kimia DIKSAINS : Jurnal Ilmiah Pendidikan Sains Maternity and Neonatal : Jurnal Kebidanan TEKNOBIS : Jurnal Teknologi, Bisnis dan Pendidikan PENABIBLOS Indonesian Trust Health Journal Akademika SIKIP: Jurnal Pendidikan Agama Kristen Prosiding Dedikasi: Pengabdian Mahasiswa Kepada Masyarakat
Ida Lestari
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Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Physics Public Health Social Sciences Veterinary Other

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ANALISIS PELAYANAN PADA KANTOR PERPUSTAKAAN ARSIP DAN DOKUMENTASI KABUPATEN SAROLANGUN Lestari, Ida
Jurnal Dinamika Manajemen Vol. 3 No. 4 (2015): Jurnal Dinamika Manajemen
Publisher : Prodi Magister Manajemen Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jdm.v3i4.25061

Abstract

This study is entitled "Analysis of Services at the Archives and Documentation Library Office of Sarolangun Regency" which aims to see an overview of the services provided by the Archives and Documentation Library Office of Sarolangun Regency. This research is a qualitative descriptive study using a survey research method with 100 respondents, namely visitors to the Archives and Documentation Library Office in Sarolangun Regency. Data collection using a questionnaire anchored using a 5-point Likert scale. To analyze the data using a range of scales. The results of this study obtained an overview of services at the Archives and Documentation Library Office of Sarolangun Regency, the service procedure factor obtained an illustration that the service was very good, the service transparency factor obtained a good service description, the service efficiency factor obtained a very good service description, the service accuracy factor obtained a good service description and factors justice gets service obtained a picture of very good service. The main implication that can be recommended from this study is that the service transparency and accuracy factors are in the good service category, for this reason these two factors must receive attention from the Sarolangun Regency Archives and Documentation Library Office.
Co-Authors Caravonika Salam Defianti, Aprina Dewi, Maesanti Puspita Dharma, Anggi Surya Erlina Erlina Fahrudin Hanafi, Fahrudin Hairida Hairida Harahap, Novy Ramini HARIYANTO HARIYANTO Hidayah, Ari Sri Rejeki Husna Amalya Melati Izzati, Laudi Sabela Jonathan, Andreas Kahpi Kuncoro, Banu Lydia Weniati Augustiana Mila Syari, Mila Mohammad Zaky Mulyadi - Nirwana, Nirwana Nurasma, Nurasma Nurrahmaton, Nurrahmaton Purnomo, Listiya Ike Rahma Hayati Rauda, Rauda Regita Della Putri Rejeki Hidayah, Ari Sri Risya Sasri Rudi Sanjaya Sabella, Laudi saimah, ramlah Setyaadi, Eka Soedijar . Sri Wulandari Sutarno Sutarno Sutarno Tya Daniela Wardana, Rendy Wikrama Wikrama Wardana, Rendy