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All Journal Jurnal Kebijakan Publik Jurnal Dimensi Syntax Literate: Jurnal Ilmiah Indonesia Jurnal Organisasi Dan Manajemen Jurnal Ilmiah Mandala Education (JIME) Jurnal Public Policy RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Trias Politika Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat International Journal on Social Science, Economics and Art Terbuka Journal of Economics and Business Business and Entrepreneurial Review Jurnal Penelitian Pendidikan Indonesia Adpebi International Journal of Multidisciplinary Sciences
Faizal Madya
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Government with Algorithm: Strategy to Improve Synchronous Public Service Using Artificial Intelligence (AI) in Indonesia Faizal Madya; Rulinawaty Rulinawaty; Daniel Pasaribu
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5272

Abstract

This study reviews how government by algorithm uses AI in the public sector. Artificial intelligence has been heralded as the next source of business value in the public and private sectors. Building on organizational resource-based theory and recent work on AI in organizational contexts, this study (1) identifies AI-specific resources that together create AI capabilities, (2) develops models to capture AI capabilities in public services, and (3) looks at public trust capabilities, and (3) examines the relationship between AI capabilities and creativity and organizational performance. The research method uses a qualitative approach with a case study strategy. This type of case study is explanatory. Empirical findings show that Artificial Intelligence (AI) changes how government agencies carry out their functions and roles to improve performance, compliance, and security activities in public service and public goods. Rapid developments in AI can reduce essential governance costs and improve quality and power-based administrative data so that government performance is more efficient and effective. The implications prove that AI capabilities result in increased creativity and organizational performance.
Co-Authors Adha, Akbari AGUS PRIYANTO Agusdiana, Bambang Albert Gamot Malau Ambia Arma, Nur Ami Pujiwati Arma, Nur Ambia Basir, Mohammad Daniel Pasaribu Daulay, Harmona Deddy, Deddy Juniawan Eha Saleha Enceng ' Ernik Yuliana Fikri, Amir Hafizh, Mohd. Syahril Hidayah, Zainur Hidayat, Rully Husnatarina, Fitria Ida Rochmawati, Ida Imas Maesaroh Joko Rizkie Widokarti Kardiman Kardiman Koesanto, Stefani Made Ayu Artharini Lesmono, Heru Lukman Samboteng & Rulinawaty Kasmad Mardiyah Mardiyah Naibaho, Ros Endang Nurul Huda Pahrudin, Pahrudin Prihatin Lumbanraja Primawati, Titin Rahmaddian, Rahmaddian Rahmat Hidayat Ratih Wulandari, Florentina Rulinawaty Rulinawaty Sitompul, Mahjus Ekananda Sri Langgeng Ratnasari Tampubolon, Erik Budianto Thirarisani, Thirarisani