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All Journal CERMIN: Jurnal Penelitian Jurnal Ekonomi dan Bisnis GROWTH (JEBG) MIMBAR INTEGRITAS Jurnal Mahasiswa Entrepreneur
Siti Soeliha
Universitas Abdurachman Saleh Situbondo
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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PENGARUH MOTIVASI KERJA, BUDAYA KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA ASN NON MEDIS PADA RSUD dr. ABDOER RAHEM SITUBONDO DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING Halimatus Sa’diah; Siti Soeliha; Yudha Praja
Jurnal Mahasiswa Entrepreneurship (JME) Vol 4 No 8 (2025): AGUSTUS 2025
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v4i8.7029

Abstract

Bureaucratic reform is a strategic step to create better, more transparent, and accountable governance. The main goal is to increase the efficiency, effectiveness, and quality of public services in order to optimally meet the needs of the community. This reform includes updating the institutional structure, work processes, and developing the capacity and integrity of ASN. Improving ASN professionalism is the main pillar, with training programs, competency development, and merit-based performance evaluations. A fair reward and punishment system is also implemented to encourage better performance. This study examined the influence of work motivation, work culture, and work environment on the performance of non-medical civil servants (ASN) at Dr. Abdoer Rahem Situbondo Regional Hospital, with work discipline as an intervening variable. Using PLS-SEM analysis on data from 96 employees, the results showed that work motivation and work culture significantly improved work discipline, while the work environment had a negative (but insignificant) effect. Although none of the three factors directly enhanced employee performance, work discipline itself had a significant positive impact. Importantly, work motivation and work environment indirectly boosted performance through work discipline, whereas work culture did not show a significant mediating effect. These findings suggest that fostering discipline, motivation, and a supportive work environment rather than work culture alone can effectively enhance employee performance in non-medical hospital settings.
PENGARUH CITRA MEREK, KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING PADA WARUNG NASI GORENG PELANGI DI SITUBONDO Balqis Raudhatul Jannah; Siti Soeliha; Rini Kartika Sari
Jurnal Mahasiswa Entrepreneurship (JME) Vol 4 No 9 (2025): SEPTEMBER 2025
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v4i9.7031

Abstract

The increasingly intense competition in the culinary industry requires business owners to maintain customer loyalty. This study aims to examine the extent to which brand image, product quality, and service quality influence customer loyalty, both directly and indirectly through customer satisfaction as an intervening variable, at Warung Nasi Goreng Pelangi in Situbondo. A quantitative research method was employed, involving 94 respondents selected from a total population of 1,580 customers. Data were collected through questionnaires and analyzed using Smart PLS 3.0. The findings reveal that both brand image and product quality have a significant and positive effect on customer satisfaction. Additionally, service quality shows a significant and positive effect on customer loyalty. However, service quality does not have a significant effect on customer satisfaction. Furthermore, brand image, product quality, and customer satisfaction do not have significant effect on customer loyalty, either directly or indirectly through customer satisfaction as an intervening variable.
PENGARUH BUDAYA ORGANISASI, MOTIVASI DAN KOMPENTENSI TERHADAP KINERJA ASN MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING DI POLRES SITUBONDO Novie Wijayanto; Lusiana Tulhusnah; Siti Soeliha
Jurnal Mahasiswa Entrepreneurship (JME) Vol 4 No 10 (2025): OKTOBER 2025
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v4i10.7331

Abstract

The purpose of this study is to analyze the influence of variablesThe Influence of Organizational Culture, Motivation, and Competence on ASN Performance Through Job Satisfaction as an Intervening Variable at the Situbondo Police. Using the Partial Least Square (PLS) Structural Equation Model. Results of direct influence hypothesis testing using the Smart PLS 3.0 application Organizational culture has a significant positive effect on ASN job satisfaction, Motivation has a positive but not significant effect on ASN job satisfaction, Competence has a significant positive effect on ASN job satisfaction, Organizational culture has a significant positive effect on ASN performance, Motivation has a significant positive effect on ASN performance, Competence has a significant positive effect on ASN performance, ASN job satisfaction has a significant positive effect on ASN performance, Organizational culture has a positive but not significant effect on ASN performance through ASN job satisfaction, Motivation has a positive but not significant effect on ASN performance through ASN job satisfaction, and Competence has a significant positive effect on ASN performance through ASN job satisfaction.
PERANAN MINAT BELI DALAM MEMEDIASI KESADARAN MEREK LAYANAN CASH ON DELIVERY DAN EXPERIENTIAL MARKETING TERHADAP KEPUTUSA PEMBELIAN PADA LIVE TIKTOK HIKMAH_STORE Hotijah Husnul Hikmah; Yudha Praja; Siti Soeliha
Jurnal Mahasiswa Entrepreneurship (JME) Vol 4 No 7 (2025): JULI 2025
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v4i7.6984

Abstract

Hotijah Husnul Hikmah. Student ID 202113272. "The Role of Purchase Intention in Mediating Brand Awareness, Cash on Delivery Service, and Experiential Marketing toward Purchase Decision of Handmade Products on TikTok Live Hikmah_Store" This study aims to examine the role of purchase intention in mediating the influence of brand awareness, Cash on Delivery (COD) service, and experiential marketing on purchase decisions of handmade products during TikTok Live sessions at Hikmah_Store. The sampling technique used in this study is simple random sampling (SRS) with a total of 200 respondents. Data analysis and hypothesis testing were conducted using the Structural Equation Modeling - Partial Least Squares (PLS-SEM) approach. The results show that brand awareness has a negative and insignificant effect on purchase intention. Cash on Delivery service has a positive but insignificant effect on purchase intention. Experiential marketing also has a positive but insignificant effect on purchase intention. However, brand awareness, Cash on Delivery service, and experiential marketing have positive and significant effects on purchase decisions. Meanwhile, purchase intention has a positive but insignificant effect on purchase decisions. Additionally, the indirect effect of brand awareness, Cash on Delivery service, and experiential marketing on purchase decisions through purchase intention is not significant.
PERAN FLEKSIBILITAS KERJA, KOMPENSASI DAN PUNISHMENT TERHADAP RETENSI KARYAWAN MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING PADA CV BERKAT SEJAHTERA SITUBONDO Achmad Anas; Siti Soeliha; Riska Ayu Pramesthi
Jurnal Mahasiswa Entrepreneurship (JME) Vol 5 No 3 (2026): MARET 2026
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v5i3.8550

Abstract

Employee retention has an important role in maintaining company stability and sustainability. Companies that are able to retain employees tend to have better operational continuity, lower recruitment costs, and a more productive work environment. Therefore, understanding the factors that influence employee retention is essential for organizational success. This research was conducted to analyze the effect of work disruption, compensation, and punishment on employee retention through job satisfaction as an intervening variable at CV Berkat Sejahtera Situbondo. This study employed a quantitative research approach using a saturated sampling technique, in which all employees of the company were involved as research respondents. Data were collected through questionnaires and analyzed using the Structural Equation Model–Partial Least Square (PLS-SEM) method with the assistance of SmartPLS 3.0 software. The use of this method was intended to examine both direct and indirect relationships among the variables studied. The results indicate that work disruption and compensation have a positive but insignificant effect on job satisfaction. Meanwhile, punishment shows a negative and insignificant influence on job satisfaction. Furthermore, work flexibility has a positive and significant effect on employee retention, indicating that flexible working conditions contribute to employees’ willingness to remain in the company. On the other hand, compensation and punishment have positive but insignificant effects on employee retention. Job satisfaction also demonstrates a negative and insignificant influence on employee retention. In addition, the findings reveal that job satisfaction is unable to mediate the relationship between work disruption, compensation, and punishment on employee retention. These results suggest that employee retention at CV Berkat Sejahtera Situbondo is influenced more directly by work flexibility than by job satisfaction. The study is expected to provide useful insights for management in formulating human resource policies aimed at improving employee retention.
PENGARUH MUTASI, PROMOSI DAN KOMPENSASI TERHADAP KINERJA PEGAWAI TETAP MELALUI KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING DI PT. BPR TRIDANA KENCANA SITUBONDO Malik Fahri Mustofa; Siti Soeliha; Ida Subaida
Jurnal Mahasiswa Entrepreneurship (JME) Vol 4 No 10 (2025): OKTOBER 2025
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v4i10.6989

Abstract

The purpose of this study is to determine the Effect of Mutation, Promotion and Compensation on Permanent Employee Performance Through Job Satisfaction as an Intervening Variable at PT. BPR Tridana Kencana Situbondo. The sampling technique used in this study was a saturated sample of 37 permanent employees. Data analysis and hypothesis testing in this study used the Structural Equation Model - Partial Least Square (PLS-SEM) The results of the study showed that Mutation had a significant positive effect on Job Satisfaction, Promotion had a significant positive effect on Job Satisfaction, Compensation had a positive but not significant effect on Job Satisfaction, Mutation had a significant negative effect on Employee Performance, Promotion had a significant negative effect on Employee Performance, Compensation had a positive but not significant effect on Job Satisfaction, Job Satisfaction had a significant positive effect on Employee Performance, Mutation had a significant positive effect on Employee Performance through Job Satisfaction, Promotion had a positive effect significant on employee performance through job satisfaction, compensation has a positive but not significant effect on employee performance through job satisfaction
PENGARUH KUALITAS PELAYANAN, KETEPATAN WAKTU PELAYANAN DAN KENYAMANAN LINGKUNGAN TERHADAP KEPUASAN PASIEN MELALUI KEPERCAYAAN PASIEN RAWAT INAP DI RSUD ASEMBAGUS SEBAGAI VARIABEL INTERVENING Yan Parta Wijaya; Siti Soeliha; Febri Ariyantiningsih
Jurnal Mahasiswa Entrepreneurship (JME) Vol 4 No 8 (2025): AGUSTUS 2025
Publisher : Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/jme.v4i8.7193

Abstract

The purpose of the study was to determine the Effect of Service Quality, Timeliness of Service, and Environmental Comfort on Patient Trust through Inpatient Satisfaction at Asembagus Hospital as an Intervening Variable. The sampling technique used in this study was simple random sampling of 98 patients. Data analysis and hypothesis testing in this study used Structural Equation Model – Partial Least Square (PLS-SEM) The results showed that Service Quality has a significant positive effect on Patient Trust, Timeliness of service has a significant positive effect on Patient Trust, Environmental comfort has a significant positive effect on Patient Trust, Service Quality has a significant positive effect on Patient Satisfaction, Timeliness of service has a significant negative effect on Patient Satisfaction, Environmental comfort has a positive but not significant effect on Patient Trust, Patient Trust has a significant positive effect on Patient Satisfaction, Service Quality has a significant positive effect on Patient Satisfaction through Patient Trust, Timeliness of service has a significant positive effect on Patient Satisfaction through Patient Trust, Environmental comfort has a significant positive effect on Patient Satisfaction through Patient Trust
Co-Authors Achmad Anas Ayu Dita Windra Ciptasari Bagas Marta Wahyuda Balqis Raudhatul Jannah Edy Kusnadi Hamdun Febri Ariyantiningsih Halimatus Sa’diah Hamseh Wulandasari Hotijah Husnul Hikmah Ifan Susianto Ika Wahyuni Khoirur Roziqin Lusiana Tulhusnah Malik Fahri Mustofa Miftahur Rasyid Muhammad Holilur Rahman Novie Wijayanto Nurul Fajrin Imaningrum Randika Fandiyanto Rico Arif Pratama Riska Ayu Pramesthi Sari, Rini Kartika Yan Parta Wijaya Yudha Praja Zidane Aji Wijaya