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Pelatihan Aplikasi Perkantoran Microsoft Word bagi Pegawai Perempuan Pemerintah Daerah Kota Kendari untuk Meningkatkan Kompetensi Administrasi Pramono, Bambang; Isnawaty, Isnawaty; Aksara, L M Fid; Mubaraq, Muh. Falah; Nathania, Meutya; Arief, Ariel Djifebrian
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 11 (2026): Januari
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i11.3917

Abstract

Penguasaan Microsoft Office Word merupakan kompetensi dasar yang wajib dimiliki oleh pegawai administrasi pemerintahan, khususnya dalam penyusunan surat resmi dan dokumen dinas. Namun, masih ditemukan keterbatasan keterampilan dalam pengaturan format surat yang sesuai standar administrasi pemerintahan. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan keterampilan pegawai perempuan Pemerintah Daerah Kota Kendari dalam menggunakan Microsoft Word, khususnya pada pembuatan dan pemformatan surat resmi. Metode pelaksanaan meliputi ceramah, demonstrasi, praktik langsung, serta evaluasi melalui pre-test dan post-test. Hasil kegiatan menunjukkan adanya peningkatan signifikan pemahaman peserta, yang ditunjukkan oleh kenaikan nilai rata-rata post-test dibandingkan pre-test. Selain itu, hasil survei kepuasan peserta menunjukkan tingkat kepuasan yang sangat tinggi terhadap materi, metode, dan instruktur pelatihan. Dengan demikian, pelatihan ini terbukti efektif dalam meningkatkan kompetensi administrasi pegawai perempuan di lingkungan Pemerintah Daerah Kota Kendari.
Strategic Movement to Increase Borobudur Tourism Potentials by Female Tour Guides during the COVID-19 Pandemic Hapsari, Prima Dona; Pramono, Bambang
Humaniora: Journal of Indonesia Culture and Society Vol. 14 No. 1 (2023): Humaniora
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/humaniora.v14i1.8429

Abstract

The research aimed to discuss the strategic movement to increase tourism potential by female tour guides for maintaining the sustainability of cultural art tourism programs due to the decreasing number of tourists visiting the objects in Borobudur during the COVID-19 pandemic; to determine the roles of female tour guides for the sustainability of cultural art tourism in Borobudur; to know how female tour guides apply English communicative skills and self-competence in their work. During the COVID-19 pandemic, tourism potential experienced a decline and sluggishness, which inevitably hit the dynamic circle of tourism, arts, culture, and the community's economy, particularly for the tourism actors in Borobudur. Before being affected by COVID-19, Borobudur's tourism and cultural potential were very dynamic and in line with the supportive programs of several Ministries of the Republic of Indonesia. The research combined both qualitative and quantitative research. It used a descriptive method by distributing a questionnaire, doing a survey, using observation, and doing an in-depth interview to collect data. Fifteen female tour guides represented their villages in Borobudur. They played a role in cultural tourism in Borobudur. The research results are, namely (1) Borobudur female tour guides develop their self-competence and enhance their English communication to support Borobudur cultural art tourism during the COVID-19 pandemic, (2) Borobudur female tour guides perform essential roles in the tourism industry and family circle by providing alternative side works, such as managing UMKM (community enterprises), running home-industry, etc., and (3) the female tour guides have English communicative competence practiced in groups by developing practical skills and communicative ethics among them.